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Swissotel Resort Phuket Patong Beach

Star Rating
4.5 out of 5

Information

Reviews

4.0 / 5Very Good
1,159 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Patong Beach
    3 min walk
  • Popular Location
    Jungceylon Shopping Center
    11 min walk
  • Popular Location
    Bangla Road
    13 min walk
  • Airport
    Phuket (HKT-Phuket Intl.)
    61 min drive

Book online or call:

1-866-500-4938

Your dates need to occur after 2019-11-22. Try updating your dates to see prices for your trip.

    About this area

    Patong

    Swissotel Resort Phuket Patong Beach is located near the beach and in a walkable area with good airport proximity and shopping. Tsunami Memorial and Big Buddha are notable landmarks, and travellers looking to shop may want to visit Bangla Road and Jungceylon Shopping Center. Travelling with kids? Consider Phuket Fantasea and Phuket Aquarium. Our guests appreciate the resort's location for the nightlife and sightseeing.

    What's nearby

    • Popular Location
      Patong Beach - 3 min walk
    • Popular Location
      Jungceylon Shopping Center - 11 min walk
    • Popular Location
      Bangla Road - 13 min walk
    • Popular Location
      Paradise Complex - 15 min walk
    • Popular Location
      Freedom Beach - 9 min drive

    Getting around

    • Phuket (HKT-Phuket Intl.) - 61 min drive

    Restaurants

    • Where to eat
    • Flavours – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
    • D Bar – Lobby lounge. Open daily.
    • Grab & Go – Coffee shop. Open daily.
    • On Top Rooftop Pool & Bar – Ocean-view restaurant with a bar. Serves lunch and dinner daily.

    About this property

    Swissotel Resort Phuket Patong Beach

    4.5-star, family-friendly resort, walk to Patong Beach
    Along with 2 restaurants, this resort has 2 outdoor pools and a full-service spa. WiFi in public areas is free. Additionally, a nightclub, 3 bars/lounges and a 24-hour fitness centre are on-site. All 384 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
    Swissotel Resort Phuket Patong Beach offers 384 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include a rainfall showerhead, a complimentary bathrobe, complimentary slippers and complimentary toiletries.
    This Patong resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
    2 the outdoor swimming pools are on site along with a 24-hour fitness centre.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • 24-hour return airport shuttle (surcharge)
    • Airport shuttle on request

    Food and drink

    • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 300 for adults and THB 177 for children
    • 2 restaurants and 1 coffee shop/cafe
    • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
    • 24-hour room service

    Things to do

    • 24-hour fitness centre
    • 2 outdoor pools
    • Billiards/pool table
    • Full-service spa
    • Nightclub

    Family friendly

    • 2 outdoor pools
    • Babysitting/childcare (surcharge)
    • Dry-cleaning service
    • Free children's club
    • Free cots/infant beds
    • Laundry facilities
    • Rollaway/extra beds (surcharge)
    • Soundproofed rooms
    • Supervised childcare/activities (surcharge)

    Conveniences

    • Ballroom
    • Banquet hall
    • Lift
    • Free newspapers in reception
    • Front-desk safe
    • Gift shop/newsstand

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • Chinese
    • English
    • Filipino
    • Thai

    Business services

    • Business centre
    • Computer station
    • Meeting rooms
    • Conference space (678 square feet)

    Outdoors

    • Pool sunloungers
    • Pool umbrellas
    • Rooftop terrace

    Spa

    • 2 treatment rooms
    • Aromatherapy
    • Body scrubs
    • Body treatments
    • Couples treatment room(s)
    • Facials
    • Manicures and pedicures
    • Massage - Thai
    • Massage/treatment rooms
    • Spa open daily

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • In-room accessibility
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Braille signage

    More

    • Designated smoking areas
    • Fireplace in reception
    • TV in reception

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Free cots/infant beds
    • Linens
    • Premium bedding
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Bathrobes
    • Free toiletries
    • Hairdryer
    • Rainfall showerhead
    • Towels

    Entertainment

    • LCD TV
    • premium channels
    • satellite channels

    Food and drink

    • Coffee/tea maker
    • Electric kettle
    • Free bottled water
    • Minibar

    More

    • Connecting rooms available
    • Desk
    • Iron/ironing board
    • Phone
    • Safe
    • Slippers
    • Soundproofing

    Nearby things to do

    Activities

    • Beach access

    Where to eat

    • Flavours – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
    • D Bar – Lobby lounge. Open daily.
    • Grab & Go – Coffee shop. Open daily.
    • On Top Rooftop Pool & Bar – Ocean-view restaurant with a bar. Serves lunch and dinner daily.
    4.0

    Very Good

    5 - Excellent
    418
    4 - Good
    481
    3 - Okay
    146
    2 - Mediocre
    71
    1 - Poor
    43
    4.0
    Cleanliness
    4.2
    Service and Staff
    4.0
    Amenities
    3.8
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The location to the beach was excellent. It says city view but the view was the back of another hotel. Also lots of noise from the hallway at all times of the night. Room itself was very good. Loved the shower.

    Stayed 4 nights in Nov. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Good service

    Stayed 1 night in Nov. 2019

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Aggressive manager

    When I complained about being cheated with partial seaview room, office manager Sakda nearly assaulted me by waving his hand next to my face. Hotel would be so-so if it wasn't for him. I think he is mentally unstable but somehow the General Manager doesn't know it or doesn't want to know. I felt threatened there. Let this be a warning for other travelers.

    Stayed 1 night in Nov. 2019

    3/5

    • Liked: Staff & service, room comfort
    • Disliked: Property conditions & facilities

    Good location. Hotel is a bit dated, could use a refresh.

    Stayed 5 nights in Oct. 2019

    2/5

    • Disliked: Property conditions & facilities

    The property is well positioned and close to the beach and shopping strip. The things we didn’t like were: 1. The room advertised in the picture was not what we got. We had a unrenovated room which was in poor state. 2. The fridge did not work and had to be replaced immediately. 3. Curtains in the room were taped to the wall. 4. The room smelt. 5. I provided clear instruction that we had 3 guests (2 adults and 1 child aged 14). When we arrived we were forced to pay an extra THD1000 per night because their policy indicated a child was to be under 11 years of age. The fine print was so fine and blurry that not even the hotel staff could firstly find the policy and then read it clearly. 6. The room had 2 twin double beds which could house 4 adults however the hotel insisted they were single beds and could only accomodate 1 adult each. 7. AC system struggled to keep the room to the required level. 8. On many occasions the room was not cleaned by 4pm so we had to ask for it to be done. The hotel have blamed last minute.com for the booking issue and took no responsibility. I contacted last minute.com and they admitted that you cannot modify number of guests who differ when flying and staying at the hotel and the drop down child age does not reflect the hotel policy. Overall , besides the staff trying to address the issues and ultimately putting us in a renovated room, I would be staying there again.

    Stayed 10 nights in Oct. 2019

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