Beach nearby, beach towels

Reviews of Sunsuri Phuket

5 out of 5
Sunsuri Phuket
11/5 Moo 1, Naiharn Beach, Rawai, Phuket

Reviews

9.0

Wonderful

Rating 10 - Excellent. 288 out of 466 reviews" "
Rating 8 - Good. 135 out of 466 reviews" "
Rating 6 - Okay. 25 out of 466 reviews" "
Rating 4 - Poor. 7 out of 466 reviews" "
Rating 2 - Terrible. 11 out of 466 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matias

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the beast beaches are near the hotel, the hotel breakfast and pools were very good too.
Stayed 7 nights in Mar 2024

8/10 Good

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives; The hotel itself is beautiful, it has a luxury feel, and the pool never felt busy or crowded. It is well located for the beach The staff were friendly, the spa service for massage was very good. We got upgraded to a bigger room on arrival The hotel was very clean Things which could be better; Sunsuri is built into a hillside, as such the rooms cannot be easily accessed via lift/ walking, the hotel provide a 24 hour shuttle from your room to lobby but it’s not ideal for nipping back to the room if you forgot something, to use the toilet etc. In terms of location, the hotel is a 5 min walk from Nai Harn beach which is a lot quieter than other beaches in Phuket which suited us well, but if you want more nightlife, restaurants etc you may prefer a busier location, we relied on taxis and trips to be able to visit other locations, there isn’t a lot in walking distance and no buses etc, when we asked the best way to visit Phuket old town (40 mins away) we were advised taxi. I emailed the hotel weeks in advance to advise them of a requirement to provide feather free bedding, but all the bedding was feathered on arrival, it took 3 calls to reception to 3 different people to explain. The hotel does not cater well for a plant based diet - for evening meal the restaurant could only provide pad Thai with ketchup, or vegetables with soy sauce. Breakfast options were fruit and dry toast. This meant we had to find places to eat out every day and evening.
Stayed 4 nights in Mar 2024

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and the staff is super friendly
Stayed 3 nights in Jan 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2023

10/10 Excellent

Stuart, corvallis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Xia

Stayed 3 nights in Dec 2023

10/10 Excellent

Tipsuda

Stayed 5 nights in Nov 2023

8/10 Good

Douglas, Hampton Bays

Travelled with partner
Liked: Cleanliness
The food is not good at all!!😥😥
Stayed 7 nights in Nov 2023

6/10 Okay

Jonas

Stayed 7 nights in Nov 2023

10/10 Excellent

Joey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glamorous vacation spot
This hotel was the most impressive one on my two week tour of Thailand. I was given a room with an incredible view of the pool, ocean and temple across the street. The facilities were extremely comfortable. The meals I did have at the hotel were all delicious, affordable and didn't give me indigestion. The pool was my favorite part of my stay. It was a spectacular experience.
Stayed 3 nights in Oct 2023

10/10 Excellent

Eva

Stayed 3 nights in Oct 2023

10/10 Excellent

Tracy

Stayed 4 nights in Oct 2023

10/10 Excellent

Patricia C Hardmeier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice an helpful. Although the hotel is not by the beach, it is walking distance to it and they also offer drop-off and pick-up every hour. The pool is very nice and the rooms are spacious.
Stayed 6 nights in Oct 2023

10/10 Excellent

TAEHYEON

Stayed 3 nights in Oct 2023

10/10 Excellent

L

Stayed 4 nights in Oct 2023

10/10 Excellent

Ahmad Faidzal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a family we had a great time, well looked after the staffs and surrounding area is great for family holidays. I recommend highly Sunsuri
Stayed 5 nights in Aug 2023

10/10 Excellent

Brandon

Stayed 5 nights in Sep 2023

10/10 Excellent

Angela

Stayed 10 nights in Aug 2023

10/10 Excellent

Clare

Stayed 7 nights in Aug 2023

10/10 Excellent

Joanne

Stayed 4 nights in Aug 2023

10/10 Excellent

Orawan

Stayed 5 nights in Jul 2023

10/10 Excellent

Philip

Stayed 3 nights in Jun 2023

10/10 Excellent

Jeremy

Stayed 3 nights in May 2023

10/10 Excellent

Hooman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Very nice and secluded from the busyness found elsewhere in Phuket. Nice easy walk to the beach or shuttle service. Staff are very friendly and helpful , nothing is too much. Only criticism would be that some of the rooms bneed some investment to update and make them brighter. I found the rooms a little too dark at times
Stayed 11 nights in Apr 2023

10/10 Excellent

Mayuran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tucked away on a hilly area, it is very tastefully designed and has a lot of space and amazing swimming pools and activities for children. Easy access to nai hon beach which is really lovely in the late afternoon. Staff are very cheerful and helpful. Swimming pools for kids and adults are thoughtfully designed with a pavillion for resting and enjoying the pool bar. Food was nice and reasonably priced. We had a lake view villla with its own private and shaded swimming pool so was very quiet and convinient. Only downside would be the long walks if staying on one of the blocks further up the hill, but they helpfully shuttle you around on request. We had a downer on our trip as kids got a vomiting bug fron either the food or most likely the swimming pool water. They also seemed to have no rehydration salt etc on site and just asked us to go the doctors. However putting down to bad luck and overall very pleasant chilled out holiday
Stayed 4 nights in Apr 2023

10/10 Excellent

Anna, LIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stuff, beautiful hotel area

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the location very close to, but not on, the beach. For early morning and evening walks and a swim on the beach, the place is simply perfect. We didn’t use the pool at all because the weather was very good, and the sea (in terms of clarity and warmth of the water) was by far our preferred option (we live in Hawaii but Nai Harn beach is definitely hard to beat). Our only disappointment was with the breakfast. We felt there should be more non-meat options (they seem to put meat in almost every dish), the powder-based coffee machine does not produce good coffee, the cross wind kept blowing out the heating elements (so the food was hardly ever hot), and the food waste (more the fault of the guests abusing the buffet format rather than the hotel) was hard to justify. I talked the management about these issues, so, hopefully, by the time of our next visit, things will have improved. We will definitely stay at this property again. The room, staff, and access to a wonderful beach make it well worth recommending almost whole-heatedly.

10/10 Excellent

Tina

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Our check in was delayed and the rooms were cleaned up after some feedback. The hotel even offered us the christmas dinner as compensation. Really appreciated that! <3 we had an awesome family holiday! Thanks guys

10/10 Excellent

Rob

Stayed 4 nights in Nov 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! World class multi-tiered infinity pool with a water slide, too notch staff that was incredibly polite and accommodating, and the included morning breakfast had a great variety of delicious food. The beach was also walkable, but the included shuttle was very convenient when it gets really hot out. It’s not right next to the beach, but about a five to ten minute stroll. The rooms and the included views are incredible, and the staff once again deserves extra praise for being so great.
Stayed 2 nights in Mar 2020

8/10 Good

Martin, Cyprus

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely pools, good breakfast selection. Friendly staff. 5 Minutes walk to beach. But 100 steps from pool to 3rd floor!
Stayed 3 nights in Feb 2020

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have now been all over Phuket and some nearby islands for about 10 days. No question, no contest, Sunsuri Phuket and Nai Harn Beach have been our highlight here for sure. Not much going on. Those who love Patong and nightlife would not be happy here. Too quiet. After almost 9 months of travel, it’s just what we needed. Mellow, warm, clear beach—no waves. We had to navigate 71 stairs to go up and down from our room. 😐 But...watching the sunset from our balcony every night made it more than worth it. Free shuttles all day to and from beach. (It’s only about 3 blocks away.😊) Great staff, esp. at reception. Food at Sails not so great. Sorry guys.
Stayed 3 nights in Jan 2020

10/10 Excellent

Hung Mui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Peerati

Liked: Room comfort
Disliked: Staff & service
Bad service and very bad manager. The hotel manager treats the resort as if it is a night club. It was so loud I couldn't sleep. And the guests service did not stop the party. I will not come here again.
Stayed 1 night in Dec 2019

10/10 Excellent

WC, Hong Kong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like about this hotel is the location: it’s located next to Nai Harn Beach, a relatively quiet outskirts of Phuket. Nai Harn itself is a beautiful beach with an amazing view. If you want to stay away from the messy Patong, this is what you need. I wish the amenities could be replenished as frequent as possible, as I requested to have toothpaste for a couple of times throughout the stay.
Stayed 4 nights in Dec 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off the beaten path. Lovely resort.
The resort was excellent, people were fantastic, and the service was always done promptly and with a smile. The resort is in the southernmost tip of the island in a more family and wellness oriented area. The Nai Harn beach was amongst one of the best beaches in the island, and during the afternoon tide, gave nice and fun moments with tall waves, but never feeling unsafe or particularly strong. The pool in the resort was good, safe and clean as well. The area is secluded from the hustle and bustle of the island as Patong Beach and Phuket Town are more than 45 minutes away at peak times. Breakfast had variety and the food was good and tasty. Tropical fruits in the fruit bar were nice. The staff were helpful and pleasant, and in particular I remember Aya helping me promptly, kindly, and always with a smile - excellent service! Some of the staff in the hotel spoke very little English, in particular the cleaning staff, but that's expected. I had a one day full tour arranged by the hotel tour guide and it was an excellent day out as well. I had a great time in Phuket and I would return to Sunsuri on another trip.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As Good As Advertised
Great resort with friendly and attentive staff. The room was clean, comfortable and with a great view. The location is secluded, with most necessary things on site. The restaurant and bar are good, and the travel concierge is very helpful with booking local tours and trips. There’s otherwise only a beach and a handful of restaurants within walking distance.
Stayed 4 nights in Nov 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Sunsuri. Beautiful location, super friendly staff, excellent service, easy access to the town and beach- this place has everything for everybody. I’m definitely going back here if I plan to return to Phuket.
Stayed 3 nights in Nov 2019

10/10 Excellent

Andrew, Bittern Victoria Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. I have already recommended to my friendd.
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was amazing !! Rooms clean and so close to the beach !
Stayed 11 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms and friendly staff
The rooms are large and very nice. The staff are great and made a fuss of our toddler. The breakfast was disappointing and the food in general could be improved.
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019