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Reviews of Patong Palace Hotel

3 out of 5
Patong Palace Hotel
39 Rat-U-Thid.200 Pee Rd., Patong, Phuket

Reviews

8.8

Excellent

Rating 10 - Excellent. 36 out of 76 reviews" "
Rating 8 - Good. 30 out of 76 reviews" "
Rating 6 - Okay. 7 out of 76 reviews" "
Rating 4 - Poor. 3 out of 76 reviews" "
Rating 2 - Terrible. 0 out of 76 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ward, Cashmere

Liked: Cleanliness, amenities, property conditions & facilities
Very peaceful and lush natural area around room and pool
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Below average hotel
Came to Phuket with two of my girlfriends and stayed here. At first, we thought the hotel looked fine. It was, overall, fine. However, we quickly realized that the pictures were very deceiving. Our beds/pillows were extremely uncomfortable and we did not have the best experience with the hotel staff. They gave us wrong information and were not helpful. The only thing that made it worth it was the location - about a 6 minute walk to the beach. I would not recommend this, there are lots of other choices that looked better!
Stayed 3 nights in Dec 2023

10/10 Excellent

Russell, Eastwood

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you once again to all the staff, you were very welcoming :)
Stayed 6 nights in Oct 2023

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were absolutely wonderful. They couldn't help enough. Top Marks...
Stayed 7 nights in Oct 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
This property is amazing. You feel like you are taking a step back in time when you walk around the grounds of this place. Staff is so nice and helpful. Owner, Gay extends herself warmly. Feel very comfortable here!
Stayed 3 nights in Sep 2023

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were very well received by the hotel staff, the room is very spacious nice pool with good temperature thank you very much
Stayed 13 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Staff were very nice n helpful. The hotel needs some renovations as it’s quite dated. Good location a bit of construction noise during the day as there’s 2 hotels going up nearby.
Stayed 5 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent Environment for friends and family
Stayed 3 nights in Aug 2018

8/10 Good

Laurel, BC Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was very helpful! Restaurant staff was fantastic! Rooms were a little dated. Location was great and quiet
Stayed 1 night in Aug 2018

8/10 Good

John, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very peasant nice and clean, pool was perfect, rooms very clean, staff friendly, location ideal far enough away from the hustle and bustle would visit again - need to pick the season better as it rained a lot thank god for the bars and world cup lol!!! would have liked room service though the prices on the mini bar were realistic and a good choice of drinks
Stayed 9 nights in Jun 2018

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely small hotel set in beautiful mature gardens. Good, clean and comfortable accommodation. We had a balcony with a clothes airer which was handy for beach towels and swimsuits. Lovely staff, always happy to help. A nice pool in the grounds also.

10/10 Excellent

margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel
Very good location near the beach and lively nightlife ..beautifull garden and nice swimming pool. .the staff are super friendly...good air conditioning and nice outside seating area to chill out
Stayed 8 nights in Dec 2017

8/10 Good

Michael , Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel close to beach and friendly staff
Staff really helpful and friendly, great gardens and well maintained, any problems staff are on top of things straight away, big rooms any lovely pool area. great value for money.
Stayed 14 nights in Jun 2017

8/10 Good

Jolina Chin Chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Hotel is at good location. Obly breakfast serving is very limited.
Stayed 2 nights in Jun 2017

4/10 Poor

MOHAMED ISMAIL

Shud not be rated as 4 star. Nothing special on breakfast. same food daily..

10/10 Excellent

Emma, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again.
Extremely helpful and friendly staff. Would definitely recommend this hotel and would stay here again. Walking distance to beach. Lovely pool at hotel which my daughter loved swimming in.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel not far from everything.
I couldn't find fault and had a great time there, just far away from the main night-life.

8/10 Good

Neil, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to everything
Great holiday all locals very polite and only too willing to be of assistance. Great place for a relaxing holiday

10/10 Excellent

Ohm, Perth, Western Australia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are brilliant
The 'superior' room is spacious with all facilities working well. Though the hotel is not listed as 5 star accomodation, the service of the staff most certainly is.

10/10 Excellent

yoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and quite hotel
A very quite place, rooms are clean and comfort. The look is great, we recommend the deluxe rooms (newer)

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, room comfort
Worth Considering
Stay was really good. Will stay again. But do know that some rooms need remodeling. Saw workers updating other rooms while we were there.

8/10 Good

Vera, Sydney Aust

Liked: Cleanliness, staff & service, room comfort
Great location
Spent 9 days at Patong Palace. Lucky place quiet. Poolside great and met great guests. This hotel away from all the hustle and bustle.

8/10 Good

Helen/Bob, uk

Liked: Staff & service, property conditions & facilities, room comfort
Nice colonial hotel small and friendly with very helpful staff. Only 5 minutes walk from the beach and not far from the main centre.

8/10 Good

Carmen, Tustin, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value for your money
This place was a hidden gem. It is so close to the nightlife, food and beach but the rooms are tucked away in the back of the property so you do not hear the nightlife. The greenery and grounds are gorgeous. The pool is well kept although arrive early as they do not have alot of loungers or seating for all guests. The Breakfast was $200 baht ($5.50USD) for one person. They hot and cold buffet style items. Very satisfying. We loved the little seating areas outside your room to sit and chill and listen to the birds. Great place at a great price.

10/10 Excellent

kathleen, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasure staying there
Very warm welcome, lovely staff, great food , room cleaned daily , close to all facility's within walking distance. Beach within 5 minutes to walk thru a shortcut . Lovely pool area . Will definitely return !

6/10 Okay

Edward, Deering, New Hampshire

Liked: Cleanliness, staff & service
Patong Palace Hotel
Wonderful hidden spot in a very bustling area. Not the best mattresses but, if you want to walk outside on the ground floor onto your own little private porch with table and chairs surrounded by very nice well kept garden like walkway, you will appreciate this little gem. Far from corporate sterilization! Great parking too! If you come to Patong Beach, you will quickly realize the value of stress free parking. Enjoy

8/10 Good

Abdul Razak, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Hotel conveniently located within easy reach of Patong beach and other attractions.

10/10 Excellent

nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
avis
très bon séjour, hôtel propre, personnel adorable
Stayed 4 nights in Dec 2023

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, property conditions & facilities
It has a nice pool
Stayed 14 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im Ort Patong gelegen ist es trotzdem sehr ruhig hier. Schöner grosser Garten mit einem gepflegten Pool, an dem man so richtig relaxen kann. Grosse saubere Zimmer. Sehr freundliches und hilfsbereites Personal. Ebenfalls die Hotelleitung, die sogar gutes deutsch sprechen.Shopping Center, Beach und Bangla Road in ca 10-15 Gehminuten erreichbar. Bestimmt nicht mein letzter Besuch. Ich komme sehr gerne wieder. Danke für den angenehmen Aufenthalt im Patong Palace.
Stayed 9 nights in Mar 2020

8/10 Good

naim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Her gelişimde tercih ediyorum.
Çok iyi konumda bulunan bir aile oteli. Sakin ve sessiz. Lokantası hayet lezzetli yiyecekleri uygun fiyat ile sunuyor.
Stayed 5 nights in Jan 2019

10/10 Excellent

Sanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2018

10/10 Excellent

Yılmaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place 5 star
Stayed 4 nights in Nov 2018

8/10 Good

Allan

Mycket bra läge, kommer undan trafikbullret. Frukosten helt ok. En lugn promenad på ca 5 minuter, så är man nere på beachen. Mycket trevlig personal därtill.
Stayed 6 nights in Nov 2018

8/10 Good

Pierre Yves

Liked: Cleanliness, staff & service
Point très positif: hôtel très bien situé..
Stayed 3 nights in Nov 2018

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Au top !
Personnel au top
Stayed 1 night in Sep 2018

8/10 Good

Jorma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvää keskitasoa
Hyvää keskitasoa. Henkilökunta hyvin ystävällisiä . Uima-allas hyvä. Hyvä ravintola .
Stayed 7 nights in Jul 2018

8/10 Good

Jorma

Liked: Cleanliness, staff & service, room comfort
Hyvä
Hyvää majoitusta kohtuu hintaan ja ravintola ok.
Stayed 2 nights in Jul 2018

10/10 Excellent

Björn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kuken
Stayed 1 night in Jun 2018

10/10 Excellent

Björn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Björm
Stayed 2 nights in Jun 2018

10/10 Excellent

Björn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phuket
Stayed 5 nights in Jun 2018

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour au top.
Nous étions logés dans un autre hôtel (Aspery hôtel) et ce fut une horreur. Nous avons donc été relogés par hotels.com au patong palace hôtel et ce fut parfait. Accueil des plus chaleureux, chambre grande et très propre avec tout le nécessaire à l’interieur. La chambre est nettoyée et les serviettes sont changées tous les jours si nous le désirons. Serviettes pour piscine disponible chaque jour à l’accueil. Grand balcon, jardin magnifique. Personnel très agréable et compétent. Piscine calme et ensoleillée la plupart de la journée. Hôtel à proximité de tout Bref un séjour au top. Un grand merci aux équipes de l’hôtel.

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for families
Very nice hotel with its own mini-jungle and nice pool. Friendly and helpful staff. Rooms were spacious and clean.

10/10 Excellent

Yashar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell
Väldigt bra rum. Bra service. Hotellet har allt som står i beskrivningen. Tycker själv att den är definitivt en 3+ hotell. Rekommenderas varmt!
Stayed 1 night in Jan 2018

8/10 Good

Hideaki, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moderate price and good atmosphere
Reasonable price, friedly staff, and comfortable room. It's a pity there's no safety box in the guestroom.
Stayed 6 nights in Dec 2017

10/10 Excellent

JUSTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Recepção excelente , ótima localização , bom café da manhã , quarto muito satisfatório , ótimo custo beneficio
Stayed 5 nights in Jan 2018

8/10 Good

Erich, Nähe Wien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel mit wunderschönen tropischen Garten
Angenehmes Ambiente am Pool. Leider keine Bar. Entfernung zum Patong-Strand und Zentrum ist mit ca. 300m gut. Sehr ruhige Lage der Zimmer und große Terrasse.
Stayed 16 nights in Dec 2017