Location, location, location... on Patong beach and near many restaurants, fast food, shopping malls and bars. Love this hotel's cabana style layout and garden paths to rooms. Received a two price level free upgrade to a beautiful big sea view room. So due to tourists slow down, doesnt hurt to ask if a free upgrade is available. Nice breakfast buffet or choice from menu when buffet isn't available. Freindly staff! They even helped me by calling an outside local business to fix a problem i had. As of the date of this posting, due to Covid-19 Patong beach area businesses are still mostly still shut down, but starting to see some starting to open back up. Did find enough places to eat, convenient store, pharmacies etc.. Found one Starbucks open on beach road and one Coffee Club open on next street back near entrance of the walking street. Also there were food huts along the beach in the evening that were open. Booking tours was done via the hotel front desk, since no tour places were open in the area that i saw. One suggestion is to book the hotel's new luxury van and driver to take you around Phuket. We booked 4 hrs and it was only 1200 THB. Woody our driver took us to Phuket temple, Big Buddha, PhuketTiger Park, Karon view point and others but you can also choose where you would like to go. Hoping Patong area businesses will open fully soon!