Dear Daniel, thank you very much for sharing a high score review. I hope that you had a great and enjoyable stay and we look forward to seeing you back again!

Dear Josue, thank you very much for sharing your comments. We appreciate your feedback and we hope that you will consider staying with us again!

Dear Sampaio Nunes, thank you very much for sharing an excellent review. I am very happy that you had a wonderful stay with us and we are looking forward to welcoming you back again!

Dear Matthew, thank you very much for sharing an excellent review and great comments. I am very glad to learn that your stay in Phuket was pleasant and hopefully memorable. We hope you will come back and visit us again!

Dear Geoffrey, thank you very much for sharing a very swift and very detailed review giving us an excellent 5* rating. I am very pleased to learn that you had a pleasant and comfortable stay, and I hope you will stay with us again once you come back to Phuket.

Dear Brad, thank you very much for sharing a very good review and for letting us know your comments. I am happy to learn that you enjoyed the stay, and found the resort well-maintained with a friendly service. Your comments will be shared with the rest of the management team, and we are looking forward to welcoming you back again!

Dear Darren, thank you very much for sharing the review and comments. We appreciate the feedback and shall certainly look into it. We hope to see you coming back in Phuket again!

Dear Mona, thank you very much for giving us an excellent score of 5*. I hope that your stay was pleasant and comfortable, and we look forward to welcome you back!

Dear Sukhee, thank you very much for giving us an excellent score. We hope that your stay was pleasant and comfortable and we look forward to seeing you back!Sincerely, Natalia Zotova / Director of Sales and Marketing

Dear Ibraheem, thank you very much for giving us a good score. We hope that your stay was pleasant and comfortable and we look forward to seeing you back!Sincerely, Natalia Zotova

Dear Eduardo, thank you very much for sharing a great review and comments. I am very pleased to learn that your stay was pleasant and comfortable, and we hope you will visit us again!

Dear Stuart, thank you very much for sharing a good review and for letting us know your feedback about your recent stay with us. I am glad to hear that you had an enjoyable stay with us, and we look forward to seeing you back!

Dear Brenda, thank you very much for giving us the highest rating score. I hope that your stay with us was enjoyable, and we look forward to seeing you back!

Dear Thi, thank you very much for sharing the review and for rating us at 5*. I am very happy that you enjoyed your stay with us and appreciated the central location of the resort. I hope that you had a great time in Phuket, and will be coming back to us again soon.

Dear Sagar, thank you very much for sharing an excellent review and for letting us know that your stay was comfortable and enjoyable. We are very happy that you had a great time here in Phuket and we look forward to welcoming you back someday, hopefully.Sincerely, Natalia Zotova / Director of Sales and Marketing

Dear Benjamin, thank you very much for giving us an excellent score and we hope that you enjoyed your stay with us. We look forward to seeing you coming back to Phuket!

Dear Jassim, I have noticed that you gave us a negative score of 1* only. I would like to hear more about the quality of your stay and where we failed to deliver our services. That will help us to adjust and improve. I look forward and hope to hear from you soon!

Dear kar leng Magdalene, thank you very much for sharing the review. We hope that your stay went well, and you enjoyed your time in Phuket.Sincerely, Natalia Zotova / Director of Sales and Marketing

Hi Timothy, thank you very much for giving us the highest. We hope that your stay was pleasant and comfortable, and we look forward to welcoming you back!Sincerely, Natalia Zotova / Director of Sales and Marketing

Dear Toko, thank you very much for sharing a high-rated review. We hope that your stay was enjoyable and we look forward to welcoming you back. Sincerely, Natalia Zotova / Director of Sales and Marketing

Dear Arthur, thank you very much for sharing an excellent review and giving us the highest ranking. I am very happy to hear that you were under a great impression during your stay with us and appreciated the facilities, staff attitude, and dining options. We look forward to hopefully welcoming you back again in the island.

Dear Jamie, thank you very much for giving us an excellent score and for sharing good comments. We are delighted to learn that your stay was very comfortable and pleasant, and we hope you see you back again!Sincerely, Natalia Zotova / Director of Sales and Marketing

Dear Jamie,Thank you for taking the time to share your positive experience. We look forward to serving you again in the future and maintaining the level of service that you expect.Your feedback motivates us to continue improving, and we're always here to address any future feedback, suggestions, or questions you may have.Sincerely,The Management TeamHoliday Inn Resort Phuket

Dear Chanoch, thank you very much for giving us a good score. We appreciate your feedback and we hope to see you back soon.Sincerely, Natalia Zotova / Director of Sales and Marketing

Dear Nicholas, thank you very much for sharing an excellent review and I am very glad to hear that you enjoyed your recent stay with us, appreciated the quality of the room, good maintenance of the resort, and our friendly and attentive team. We look forward to welcoming you back!Sincerely, Natalia Zotova / Director of Sales and Marketing

Dear Tahlia, thank you very much for sharing the score. I have noticed that it is rather on the lower side. On behalf of the resort team, please allow me to apologize that your stay with us did not meet your expectations. May I ask if you could share with us where we failed to deliver our services at the level of your expectation, or if there was any situation that left a negative impact on your stay? That you would help us to investigate and further improve our services. Sincerely, Natalia Zotova / Director of Sales and Marketing

Dear Emma, thank you very much for sharing an excellent review and for letting us know that your stay with us went very well. We look forward to welcoming you back anytime!Sincerely, Natalia Zotova / Director of Sales and Marketing

Dear Erica, thank you for sharing an excellent review and for letting us know that you enjoyed staying with us. Please do come back to Phuket again!Sincerely, Natalia Zotova / Director of Sales and Marketing

Dear Geoffrey, thank you very much for giving us an excellent score. I truly hope that you had a very pleasant and enjoyable stay!Sincerely, Natalia Zotova / Director of Sales and Marketing

Dear alvaro, thank you very much for letting us know your feedback and I am very happy to learn that we were able to provide the services you were looking for. Sincerely, Natalia Zotova / Director of Sales and Markting

Dear Gail, thank you very much for your kind compliments and words of appreciation for our facilities and services. I am very delighted and happy that your stay went very well, and I hope you will consider coming back to Phuket again some time in the future!Sincerely, Natalia Zotova / Director of Sales and Marketing

Dear Perry, thank you very much for sharing a 5*-rating review and for letting us know that your stay with us went excellent. We hope to see you coming back to Phuket again!Sincerely, Natalia Zotova / Director of Sales and Marketing

Dear Dale, thank you very much for sharing an excellent review and we are happy to learn that your stay went great. Hope to see you back!Sincerely, Natalia Zotova / Director of Sales and Marketing

Dear Ryan, thank you very much for giving us an excellent score of 5*. I hope that your stay with us went excellent and that you thoroughly enjoyed and appreciated our services and facilities. Sincerely, Natalia Zotova/ Director of Sales and Marketing

Dear Nawwaf, thank you very much for sharing an excellent review and your comments. Most importantly, I am very happy that your stay with us went very well and that you and your entire family enjoyed and appreciated our Family Suite. Great to know that other services and facilities of the resort were at a great level, too! Sincerely, Natalia Zotova / Director of Sales and Marketing

Dear Carlos, thank you so much for sharing an excellent high-ranking review. I am very happy that your stay went very well, and please do come back again to Phuket!Sincerely, Natalia Zotova / Director of Sales and Marketing

Dear Alexander, thank you very much for sharing your comments. They are absolutely useful for future guests who will be planning their trip to Phuket and staying with us. We appreciate your feedback and shall definitely look at what could be done to ensure we improve the experiences.Sincerely, Natalia Zotova / Director of Sales and Marketing

Dear Yukthimala, thank you very much for sharing the review and letting us know your comments. We shall definitely look into that and check how and where we could improve.Sincerely, Natalia Zotova / Director of Sales and Marketing

Dear George,Thank you very much for sharing a good review, we appreciate your comments and feedback and we hope you will think of staying with us again!Sincerely, Natalia Zotova / Director of Sales and Marketing

Dear Tammy, thank you for giving us an excellent rating. I hope that your stay went well and we look foreword to welcoming you back! Sincerely, Natalia Zotova / Director of Sales and Marketing

Dear DIANNA, thank you very much for giving us the highest ranking score. I hope that your stay with us went really well and we look forward to seeing you back! Sincerely, Natalia Zotova / Director of Sales and Marketing

Dear Illya, thank you for sharing the review. We hope that you had an enjoyable and pleasant stay with us and we hope to welcome you back to Phuket.Sincerely, Natalia Zotova / Director of Sales and Marketing

Dear Riccardo,Thank you very much for sharing an excellent review and for letting us know that your stay was great. We hope to see you again!Sincerely, Natalia Zotova / Director of Sales and Marketing

Dear errol, thank you very much for the feedback and for sharing an excellent review. We are very glad to learn that you had a great time here in Phuket and we look forward to welcoming you back!Sincerely, Natalia Zotova / Director of Sales and Marketing

Dear Travis,Thank you very much for sharing the review and your comments, we appreciate your feedback and are happy to learn that your stay went well. Sincerely, Natalia Zotova / Director of Sales and Marketing

Dear Amy,thank you for sharing a candid review and lettings us know your comments. I hope that you had a good time in Phuket and will consider coming back again.Sincerely, Natalia Zotova / Director of Sales and Marketing

Dear Saroosh,Thank you very much for the review and comments. We apologize that due to very high occupancy, we were not able to provide an extension of your stay. Based on the IHG One Rewards Membership policy you are entitled to complimentary upgrades and complimentary breakfast starting from a Platinum Elite which is the next level after Gold. We hope to see you coming back to Phuket again!Sincerely, Natalia Zotova / Director of Sales and Marketing

Dear Guest,Thank you very much for sharing a good review, and providing us the feedback and comments about your stay. We hope that your stay went well and we look forward to welcoming you back!Sincerely, Natalia Zotova / Director of Sales and Marketing