Title: Premier Residences Phu Quoc Emerald Bay Managed by Accor - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=32091854&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Premier Residences Phu Quoc Emerald Bay Managed by Accor Luxury resort on the beach, with outdoor pool ## Photo gallery for Premier Residences Phu Quoc Emerald Bay Managed by Accor ![Building design - Premier Residences Phu Quoc Emerald Bay Managed by Accor (Phu Quoc)](https://images.trvl-media.com/lodging/33000000/32100000/32091900/32091854/c5a2528c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video - submitted by ezhuk](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/5e012e68-7bc6-4e23-8af6-2bd56dc41adb-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Apartment, 3 Bedrooms, Private Pool | View from room - Premier Residences Phu Quoc Emerald Bay Managed by Accor (Phu Quoc)](https://images.trvl-media.com/lodging/33000000/32100000/32091900/32091854/56690da5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 3 Bedrooms - Premier Residences Phu Quoc Emerald Bay Managed by Accor (Phu Quoc)](https://images.trvl-media.com/lodging/33000000/32100000/32091900/32091854/ec456084.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Private beach, white sand, sun loungers, beach umbrellas - Premier Residences Phu Quoc Emerald Bay Managed by Accor (Phu Quoc)](https://images.trvl-media.com/lodging/33000000/32100000/32091900/32091854/3a034dab.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Escape to Premier Residences Phu Quoc Emerald Bay Managed by Accor, a luxury family-friendly resort near An Thoi Cable Car Station and Sao Beach. Enjoy beachfront dining, relax at the private beach, or indulge in a hot stone massage at the onsite spa. With two on-site restaurants serving local and international cuisine and yoga classes offered at the gym, this resort offers an unforgettable experience. ## Reviews 8.8 Excellent ## Popular amenities - Parking included - Free WiFi - Restaurant ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=32091854&PinnedHotelID=32091854&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=32091854&PinnedHotelID=32091854&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=32091854&PinnedHotelID=32091854&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=32091854&PinnedHotelID=32091854&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=32091854&PinnedHotelID=32091854&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=32091854&PinnedHotelID=32091854&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=32091854&PinnedHotelID=32091854&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=32091854&PinnedHotelID=32091854&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ### View all photos for Standard Room, 1 King Bed, Balcony ![Standard Room, 1 King Bed, Balcony](https://images.trvl-media.com/lodging/33000000/32100000/32091900/32091854/cd0b162a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Balcony 9.2 Wonderful 16 reviews ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available TV Blackout drapes/curtains - 484 sq ft - Sleeps 4 - 1 King Bed - City view ### View all photos for Penthouse, 2 Bedrooms, Private Pool ![Penthouse, 2 Bedrooms, Private Pool](https://images.trvl-media.com/lodging/33000000/32100000/32091900/32091854/7bb39355.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse, 2 Bedrooms, Private Pool 10.0 Exceptional 1 review ### Highlights Balcony Separate dining area Separate sitting area Individually furnished Individually decorated Private pool Air conditioning Connecting rooms available - 1453 sq ft - 2 bedrooms - Sleeps 8 - 2 Double Beds - Partial ocean view ### View all photos for Superior Suite, Balcony (2 King Bed) ![Superior Suite, Balcony (2 King Bed)](https://images.trvl-media.com/lodging/33000000/32100000/32091900/32091854/cc1f32f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, Balcony (2 King Bed) 10.0 Exceptional 2 reviews ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available TV Blackout drapes/curtains - 861 sq ft - Sleeps 8 - 2 King Beds - Garden view ### View all photos for Superior Suite, Balcony (1 King Bed) ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/33000000/32100000/32091900/32091854/028bf78b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, Balcony (1 King Bed) ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available TV Blackout drapes/curtains - 614 sq ft - Sleeps 4 - 1 King Bed - City view ### View all photos for Junior Suite, 1 King Bed ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/33000000/32100000/32091900/32091854/01c28cd7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available TV Blackout drapes/curtains Bathrobes - 592 sq ft - Sleeps 2 - 1 King Bed - City view ### View all photos for Standard Room, 2 Twin Beds, Balcony ![Standard Room, 2 Single Beds, Balcony](https://images.trvl-media.com/lodging/33000000/32100000/32091900/32091854/26791c42.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds, Balcony 9.0 Wonderful 4 reviews ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available TV Blackout drapes/curtains - 484 sq ft - Sleeps 4 - 2 Twin Beds - City view ### View all photos for Family Room, 2 Bedrooms ![Family Room, 2 Bedrooms](https://images.trvl-media.com/lodging/33000000/32100000/32091900/32091854/35d0f1ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Bedrooms 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available TV Blackout drapes/curtains - 1152 sq ft - 2 bedrooms - Sleeps 8 - 2 Double Beds and 1 King Bed - Garden view ### View all photos for Apartment, 2 Bedrooms ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/33000000/32100000/32091900/32091854/0f4c6e03.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available TV Blackout drapes/curtains - Sleeps 8 - 1 King Bed and 2 Twin Beds - City view ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPhu-Quoc-Hotels-Premier-Residences-Phu-Quoc-Emerald-Bay-Managed-By-Accor.h32091854.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPhu-Quoc-Hotels-Premier-Residences-Phu-Quoc-Emerald-Bay-Managed-By-Accor.h32091854.Hotel-Information) ## About the area Located on a private beach, Premier Residences Phu Quoc Emerald Bay Managed by Accor is in Khem Beach, a neighborhood in Phu Quoc. While the natural beauty of Sao Beach and Suoi Tranh Waterfall can be enjoyed by anyone, those looking for an activity can check out An Thoi Cable Car Station. Phu Quoc Prison and Ho Quoc Pagoda are two other places to visit that come recommended. [Visit our Phu Quoc travel guide](https://www.expedia.ca/Phu-Quoc.dx6141655) [View more Resorts in Phu Quoc](https://www.expedia.ca/Phu-Quoc-Resort-Hotels.d6141655-aaResortHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.03670%2C104.03084&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CsHe0Zjeyoj_pf1MgJYhaxo4vVU=) Kem Beach, An Thoi, Phu Quoc, An Giang, 920000 ### What's nearby - ![Main view of the Coconut Tree Prison in Phu Quoc Island in Vietnam](https://images.trvl-media.com/place/553248621526917021/aa8bfe63-3bfd-485f-98aa-e9f906f17f47.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Phu Quoc Prison 4 min drive \- 2.3 km - ![Vietnam showing tropical scenes and a beach](https://images.trvl-media.com/place/553248621562620101/015bd4a2-31e2-499d-a689-23283853378d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sao Beach 13 min drive \- 6.9 km - Khem Beach 2 min walk \- 0.2 km - An Thoi Cable Car Station 8 min drive \- 3.8 km - Phu Quoc Night Market 49 min drive \- 28.0 km ### Getting around - Phu Quoc (PQC-Phu Quoc Intl.) 23 min drive ### Restaurants - The Bay Kitchen 6 min drive - Sun Bavaria Bistro 8 min drive - MAE Coffee 9 min drive - Il Salone 8 min drive - Casepia Kitchen & Lounge 10 min drive ## About this property ### Premier Residences Phu Quoc Emerald Bay Managed by Accor Luxury family-friendly resort near Phu Quoc Prison Located close to An Thoi Cable Car Station and Sao Beach, Premier Residences Phu Quoc Emerald Bay Managed by Accor provides 2 poolside bars, a beach bar, and a terrace. With a private beach, beachfront dining, and sun loungers, this resort is the perfect place to soak up some sun. Indulge in a manicure/pedicure, aromatherapy, and a hot stone massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and local and international cuisine. Yoga classes are offered at the gym; other things to do include kayaking and volleyball. In addition to a firepit and a garden, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site - Free self parking - Buffet breakfast (surcharge), luggage storage, and beach umbrellas - Water sports equipment, coffee/tea in the lobby, and wedding services - Guest reviews say great things about the helpful staff Room features All 745 individually furnished rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like separate sitting areas and bathrobes. Extra amenities include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Eco-friendly toiletries and hair dryers - 43-inch TVs with satellite channels - Wardrobes/closets, separate sitting areas, and electric kettles ## Similar properties ![2 bars/lounges, lobby lounge](https://images.trvl-media.com/lodging/14000000/13260000/13254500/13254447/f3b580b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Phu Quoc Resort Phu Quoc - Pool - All-inclusive - Spa - Free airport shuttle 8.8 Excellent 723 reviews CA $367 CA $417 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=13254447&PinnedHotelID=13254447&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/35000000/34580000/34571100/34571072/9c1adeab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Premier Sonasea Phu Quoc Phu Quoc - Pool - Breakfast included - 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Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=66527269&PinnedHotelID=66527269&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, Sea View | Front of property - evening/night](https://images.trvl-media.com/lodging/30000000/29350000/29349200/29349169/w3834h2558x3y3-1cf98911.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Resort Phu Quoc Phu Quoc - On private beach - Pool - Kids pool - Free WiFi 8.8 Excellent 314 reviews CA $447 CA $507 total includes taxes & fees Feb 3 - Feb 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=29349169&PinnedHotelID=29349169&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/62000000/61510000/61508200/61508181/e1497e26.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza Phu Quoc Starbay by IHG Phu Quoc - On private beach - Pool - Breakfast included - Spa 9.0 Wonderful 197 reviews CA $426 CA $483 total includes taxes & fees Feb 12 - Feb 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=61508181&PinnedHotelID=61508181&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=32091854&PinnedHotelID=32091854&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=32091854,13254447,34571072,46406785,39802686) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Onsite parking available only on request - Free self parking on site - Free RV/bus/truck parking on site - Limited onsite self parking - Onsite parking includes off-street options ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: VND 450,000 per person - 2 poolside bars - 2 restaurants - 3 bars/lounges - A beach bar - Coffee and tea in common areas - Couples/private dining - Snack bar/deli ### Restaurants on site - Clubhouse - Mercato - Muse - Play Ground - Pool Bar ### Things to do - Arcade/game room - Beach volleyball - Billiards/pool table - Children's pool - Free children's club - Full-service spa - Gym - Kayaking - Outdoor pool - Playground - Steam room - Water sports equipment - Yoga classes ### Family friendly - Arcade/game room - Children's games - Children's pool - Children's toys - Free children's club - Laundry facilities - Lifeguards on site - Outdoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Wedding services ### Outdoors - Barbecue grill - Beach loungers - Beach towels - Beach umbrellas - Firepit - Garden - On a private beach - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace - Vegetable garden ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot stone massages - Manicures/pedicures - Sauna - Spa open daily - Steam room - Thai massages ### Accessibility - Elevator (39 inch wide door) ### More - 14 floors - 6 buildings - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2018 - Comprehensive recycling policy - Double-glazed windows - Lifeguards - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 43-inch TV with satellite channels ### Food and drink - Champagne service - Coffee/tea maker - Electric kettle - Espresso maker - Free bottled water - Limited room service - Paper towels ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Separate sitting area - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in fee: 50 percent of room rate Contactless check-in available ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities or services will be unavailable from October 22 2025 to December 31 2026 (dates subject to change): - Recreation facilities ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for VND 1323000.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately VND 450000 per person - Early check-in fee: 50 percent of room rate (subject to availability) - Rollaway bed fee: VND 1323000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards, debit cards, and cash Cashless transactions are available This property uses a grey water recycling system Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) ### We should mention Pool access available from 7:00 AM to 7:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation No pets and no service animals are allowed at this property Construction is underway at a neighboring building and there may be noise disturbance from the construction work Parking height restrictions apply Guests under 14 years old are not allowed in the hot tub ### Property is also known as Premier Residences Emerald Bay Managed AccorHotels Resort Premier Residences Emerald Bay Managed AccorHotels Premier Resinces Emerald Mana Premier Residences Phu Quoc Emerald Bay Managed by AccorHotels Premier Residences Phu Quoc Emerald Bay Managed by Accor Resort ## Frequently asked questions ### Does Premier Residences Phu Quoc Emerald Bay Managed by Accor have a pool? ### How much does it cost to stay at Premier Residences Phu Quoc Emerald Bay Managed by Accor? ### Is Premier Residences Phu Quoc Emerald Bay Managed by Accor pet-friendly? ### How much is parking? ### What time is check-in at Premier Residences Phu Quoc Emerald Bay Managed by Accor? ### What time is check-out at Premier Residences Phu Quoc Emerald Bay Managed by Accor? ### Where is Premier Residences Phu Quoc Emerald Bay Managed by Accor located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Premier Residences Phu Quoc Emerald Bay Managed by Accor Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 7.6 Location ### 8.8 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 159 8 - Good 87 6 - Okay 26 4 - Poor 7 2 - Terrible 6 ## Reviews ### 8/10 Good #### Daniel Jan 13, 2026 Liked: Staff & service, amenities, property conditions & facilities Really good stay. ##### Daniel Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Lisa Jan 19, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great breakfast spread, excellent service from all the staff ##### Lisa Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Nina Dec 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location, beautiful resort, excellent breakfast buffet. Beautiful pool and Kem beach was great. Free shuttle to Sunset Town was a plus. Nice crowd overall. Service was great. Everything was great! ##### Nina Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Thanh Oct 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staffs are friendly, helpful and professional. Their food was delicious too! ##### Thanh Stayed 2 nights in Oct 2025 ### 8/10 Good #### Christopher Dec 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff, location, pool, and beach are all amazing! They were really stingy with water? I stayed next door at a boutique hotel and had no problems getting my bottle filled with ice water. At this hotel however they wanted to charge me for bottles of water and ice? Very strange? ##### Christopher Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Thi Xuan Huong Mar 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice holiday resort for relaxing! ##### Thi Xuan Huong Stayed 2 nights in Mar 2025 ### 8/10 Good #### Rosemary Apr 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great family hotel, pools amazing and beautiful beach. Huge variety of food for breakfast but can feel a little busy and canteen like at times. ##### Rosemary Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Attila Jan 4, 2026 Liked: Cleanliness, amenities, property conditions & facilities We recently spent five nights at the Premier Residences Resort in Phu Quoc with our extended family—15 people in total, including four kids and four seniors. This resort was actually recommended to us by Expedia after our original villa booking got canceled, and honestly, it turned out to be a fantastic alternative. First off, let me just say: the pool area is unforgettable. It’s not just one pool, but a whole series of terraced pools on different levels stretching over 150 meters. There are waterslides for kids, and the depths vary from a shallow 20 centimeters for the little ones to about 1.7 meters for adults. At the end of the pool area, you step right onto a gorgeous beach, probably one of the nicest on the island. The resort itself is huge—maybe even a bit too big for my taste. I’m not the biggest fan of massive resorts, and seeing over a thousand people at breakfast can feel a little overwhelming. But to give credit where it’s due, the breakfast buffet is absolutely enormous. It's truly impressive. Now, on the flip side, I did find the lunch and dinner buffet a bit repetitive. Aside from that, I have to praise the staff: they’re incredibly kind, helpful, and always smiling. The rooms are spacious, clean, and the bathrooms are just lovely—great showers and all the amenities you’d want. Overall, I'd definitely give it five stars and say it’s a beautiful resort. Just a little too big and a bit too touristy for my personal taste, but if that’s your vibe, you’ll love it ![](https://a.travel-assets.com/ugc/hotel-reviews/2f846db1-0c18-49a0-a823-568e1adf37c9-1767498711972.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bc193286-972a-4052-ad64-5929d00bad9d-1767498711946.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0ea657af-983a-4903-b4ae-2a84a034b067-1767498712026.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4e929757-bdbb-4e75-9234-762ca1d5e6cc-1767498712026.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Attila Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Ken Mar 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Khem beach was gorgeous! Free access to Sunset town, with a great, clean night market. Kiss of the Sea show was spectacular! ##### Ken Stayed 7 nights in Mar 2025 ### 8/10 Good #### Abdellatif Mar 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Large, comfortable rooms with spacious balconies. Expansive pools offer space for everyone and stretch right to the beach. The buffet breakfast offers excellent choices, although the atmosphere is rather hectic manoeuvering around the crowds of people. ##### Abdellatif Stayed 3 nights in Feb 2025 ### 8/10 Good #### Larry Jun 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff and service. ##### Larry Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Tina Jan 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Highly recommended. Private beach and free/fast shuttle to sunset town. Rooms were luxury and the gym was great. 10/10 ##### Tina Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Sanjit Oct 14, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great breakfast, pools, wish staff was more comfortable speaking English. ##### Sanjit Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### HSIEN-CHANG Oct 9, 2023 Liked: Cleanliness, staff & service, property conditions & facilities If have free shuttle bus to hotel , that will be perfect ##### HSIEN-CHANG Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### John-Kim Nov 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best part was the cleaning staff at the beach! It’s so important the clean up the beaches. Hope this procedure stays forever ##### John-Kim Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### Michael Mar 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities This property is away from the busy area. It is quiet and safe. Nice beach and lots of walking. ##### Michael Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### Nadine Bick Sep 1, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel meet Western standards. Very very clean. Breakfast was excellent with wide variety of options. Food taste very fresh from coffee to bake goods. We loved our stay. Definitely will come back again. ##### Nadine Bick Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### Son Jul 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stayed here before COVID. On this second stay, the hotel did show some wear and tear, but overall, the room is still quite clean. The only disturbance is the construction of something nearby - jackhammers on full blast. There is also a new public beach, with a bar that is right next to the hotel. Some of unregistered guests even venture into the hotel/pool area - very unsafe. I hate that the hotel allows people to kayak right on the beach where swimmers are - also unsafe. At breakfast, the staff use swear words and you can hear them talk in the kitchen. - not very civilized. A lifeguard also talks on the phone to invite his relatives from the public beach to come over to the hotel to use its facilities - very unprofessional. The hotel should introduce perhaps a paper wristband to distinguish hotel guests from unregistered guests. ##### Son Stayed 1 night in Jul 2025 ### 8/10 Good #### james May 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### beautiful hotel beutifull hotel with a great breakfast bacon and egg. staff very friendly and courteous spa and sauna very good aswell as pool and beach. only issue but nothing major was the fridge in the room wasnt very good and the outside pool bar wasnt very good. the deck beach bar along the beach is alot better. supermarket and restraunt accross road nd plenty of taxis to take you around the island ##### james Stayed 2 nights in May 2024 ### 10/10 Excellent #### Larry Dec 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Massive property.. Not sure i was expecting such a large property. With a large guest count as well. The beachfront is a large social gathering. The food and drink prices are inflated. But fair in my opinion. Its a large 5 star property. Nothing to be shocked about. Definitely a great place to visit for a couple of nights ##### Larry Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Verified traveller Dec 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice hotell on Kem Beach. Fantastic rooms and a breakfast with everything and more. The pool area is amazing. Nice gym. Restaurant with a big food selection, with ok quality. All the food can be ordered as room service. The restaurant is slooooow so be prepared for a long wait. ##### Verified traveller Stayed 3 nights in Dec 2023 ### 6/10 Okay #### Endre Mikal Feb 25, 2025 Liked: Staff & service Disliked: Cleanliness, room comfort #### Just an average huge beach resort The beach is beautiful and the pool area is good enough. The rooms are quite modern but already in need of small fixes. In general this is more like a 3-star hotel than 5\. Don’t go to this hotel if you like peace and quiet, almost all the other guests were families with small children. The rooms do not have good sound isolation, so you can clearly hear people walking by outside in the hallway. There is very little amenities provided in the room. To summarise, this hotel may be ok if you are travelling with small children. ##### Endre Mikal Stayed 5 nights in Feb 2025 ### 6/10 Okay #### Jody Oct 14, 2025 Disliked: Staff & service, property conditions & facilities The property grounds including the pool, gardens and beach are stunning but there’s quite a few things that drag this place down and made our stay pretty unenjoyable to the point we wouldn’t return or recommend to any friends or family. - There are 3 waterslides and only the Under 10 year olds one is open. Apparently it’s been under maintenance for ages and they wouldn’t say when it will be fixed. It was one of the reasons we booked, our teens were so disappointed - Our bed was saggy and uncomfortable on either side with a large lump in the middle - obviously old and worn out - There is a mattress topper that they’ve put on top to try and increase comfort but it holds sand so even when our bed was freshly made by housekeeping, as soon as we laid on it the sand came up through the sheets it was so annoying! - There are literally nails sticking out of the floor where they have tried to fix the timber boards - There are all screws and dodgy patches on the bathroom vanity -definitely not what you’d expect from a 5 star resort - Kept running out of hot water - Door between the rooms wouldn’t close properly - They tried to charge us for a extra breakfast despite us booking for 2 adults and 2 children (including their ages) The listing says free breakfast- there’s nothing saying that doesn’t apply to teens. It was super stressful and they were rude about it - The pool bar was supposed to be open at 2pm every day. We asked one day and waited 40 mins for someone to show up ![](https://a.travel-assets.com/ugc/hotel-reviews/facb367b-d2a3-43fe-b3d4-8e7a86b5ea3c-1760442557306.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c3ddf7b6-646f-4da8-802e-5ae6e2bc5acf-1760442557333.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ce726ee7-2e94-4df1-8b0c-7f2eae62b9c5-1760442557254.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a6619bb5-38a6-4bf7-a87a-8911e615c6fb-1760442558750.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jody Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Saskrita Nov 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities Was a great stay with my family. The Kids Club was exceptional, along with the pool! While it appears there is only a small section posted as "kids pool", there didn't seem to be an issue taking kids in the other pools as long as they were supervised. The private beach was also very accessible and never seemed too crowded. The free shuttle and access to transport was very convenient and appreciated. It is to note that this is a large resort, and while the service was great, don't expect the same level of service as a smaller 5 star hotel. Would easily return to this hotel as a very family friendly place. ##### Saskrita Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Abhinandan Jan 21, 2026 A ##### Abhinandan Stayed 4 nights in Jan 2026 ## Expedia's Latest Trends ### Hotels > [Hilton Garden Inn Bali Ngurah Rai Airport](https://www.expedia.ca/Tuban-Hotels-Hilton-Garden-Inn-Bali-Ngurah-Rai-Airport.h8357032.Hotel-Information) > > [L'Érablière Tremblant Ski In/Out Condo w/ 2bdrs](https://www.expedia.ca/Mont-Tremblant-Hotels-LErabliere-Tremblant-Ski-InOut-Condo-W-2bdrs.h75259908.Hotel-Information) > > [An Nhien Retreat Phu Quoc](https://www.expedia.ca/Phu-Quoc-Hotels-An-Nhien-Retreat.h12360311.Hotel-Information) > > [Stonehenge Courtyard](https://www.expedia.ca/Stonehenge-Courtyard.h97558122.Hotel-Information) > > [5 Star Hotels in Chengdu](https://www.expedia.ca/5Star-Chengdu-Hotels.s50-0-d930.Travel-Guide-Filter-Hotels) > > [Cappadocia Cave Suites Adult Only +12](https://www.expedia.ca/Nevsehir-Hotels-Cappadocia-Cave-Suites-Boutique-Hotel-Special-Class.h3024368.Hotel-Information) > > [Hotels in Hoi An](https://www.expedia.ca/Hoi-An-Hotels.d6034264.Travel-Guide-Hotels) > > [Coral Rocks Hotel & Restaurant](https://www.expedia.ca/Jambiani-Hotels-Coral-Rock-Hotel-Restaurant.h1912135.Hotel-Information) > > [Ruapehu Country Lodge](https://www.expedia.ca/Ohakune-Hotels-Ruapehu-Country-Lodge.h9625899.Hotel-Information) > > [Cheap Hotels in Guelph](https://www.expedia.ca/Guelph-Hotels-Cheap-Hotels.0-0-d8237-tCheapHotels.Travel-Guide-Filter-Hotels) > > [marriotthotelsresorts Hotels in Funchal](https://www.expedia.ca/Funchal-Hotels-Marriott-Hotels-Resorts.0-0-d1232--bMarriottHotelsResorts.Travel-Guide-Filter-Hotels) > > [Wings Bungalow](https://www.expedia.ca/Phu-Quoc-Hotels-Wings-Bungalow.h17752545.Hotel-Information) > > [Cambria Hotel Shelby Township - Detroit Utica](https://www.expedia.ca/Detroit-Hotels-Cambria-Hotel-Shelby-Township-Detroit.h36376648.Hotel-Information) > > [Hotels with Free Breakfast in Carmel Valley](https://www.expedia.ca/Carmel-Valley-Hotels-Hotels-With-Free-Breakfast.0-0-d6055488-tHotelswithFreeBreakfast.Travel-Guide-Filter-Hotels) > > [Hotels in Grand Forks](https://www.expedia.ca/Grand-Forks-Hotels.d1312.Travel-Guide-Hotels) > > [Hotels with a Pool in Hinton](https://www.expedia.ca/Hinton-Hotels-Hotel-With-Pool.0-0-d180429-tHotelwithPool.Travel-Guide-Filter-Hotels) > > [Condo Rentals Whitehall](https://www.expedia.ca/Whitehall-Condos.d6023563-aaCondos.Travel-Guide-Accommodation) > > [Hotels near Port Hardy Ferry Terminal](https://www.expedia.ca/Port-Hardy-Ferry-Terminal-Hotels.0-l6291566-0.Travel-Guide-Filter-Hotels) > > [All Inclusive Resorts and Hotels in Jamaica](https://www.expedia.ca/Destinations-In-Jamaica-All-Inclusive-Hotel.0-0-d88-tAllInclusiveHotel.Hotel-Filter-Destinations) ### Flights > [Flights from St. John's (YYT) to Boston (BOS)](https://www.expedia.ca/lp/flights/yyt/bos/st-johns-to-boston) > > [Flights from Edmonton International Airport (YEG) to Richmond (YVR)](https://www.expedia.ca/lp/flights/yeg/yvr/edmonton-to-vancouver) > > [Flights from Los Angeles (LAX) to Banning (BNG)](https://www.expedia.ca/lp/flights/lax/bng/los-angeles-to-banning) > > [Flights from Koh Samui (USM) to Bang Phli (BKK)](https://www.expedia.ca/lp/flights/usm/bkk/samui-intl-airport-to-bangkok) ### Cars ### Activities ### Packages ### General > [Visit Cluny](https://www.expedia.ca/Cluny.dx6048613)