4/10 Poor
Chris
Business traveller
Apr 22, 2024
Liked: Cleanliness, staff & service
Only 6 or 7 spots to park at hotel. Overflow parking at hotel 1.5 blocks away (a restaurant) was also full. I had nowhere to park without getting a ticket. I asked the night-desk person (I was double-parked), and she said "yeah, we have a LOT of people who have to park far away and walk". It was 10pm. I just wanted to go to bed. I went and parked for a while at WaWa, and just sat in my car, I tried it 45 minutes later (and was lucky to find a spot in the overflow parking a couple of blocks away. I know they can't help it (limited real estate), but I don't think the help/staff should park in the small lot connected to the hotel.....especially when there's room only for 6 or 7 cars. There were two cars, also, that didn't have "pass" on their dashboard (meaning they were not guests there). Ugh. I asked if I could park in lot on other side of hotel (belongs to the city I think)....and pay for it, and asked if the hotel would reimburse me or give me a voucher or something. Short response was, "we don't do that". I asked "well what am I supposed to do?! You took the money for my room but now I find out I can't park anywhere?!". Answer........"I don't know what to tell you, sir".
Chris
Stayed 1 night in Apr 2024