All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Susan,Thank you for taking the time to leave feedback from a recent stay. Was there anything we could've done differently to turn the 4 into a 5? Please let me know!
Andrew,Thank you for the 5/5! We are thrilled to hear you enjoyed your stay and can't wait to welcome you back in the near future!
10/10 Excellent
Wayne
Travelled with partner
Mar 10, 2024
Liked: Property conditions & facilities
Loved our stay. Traffic is horrid w construction
Wayne
Stayed 1 night in Mar 2024
Response from Ryan K on Mar 11, 2024
Wayne,Thank you for the 5/5! We appreciate your feedback and are glad you loved the stay, can't wait to welcome you back in the near future.
4/10 Poor
Nancy
Business traveller
Mar 8, 2024
Disliked: Staff & service
Okay, but nothing special. Valet employees alert, responsive and helpful. Front desk clerks slow and lacked service mentality.
Nancy
Stayed 1 night in Mar 2024
Response from Ryan K on Mar 9, 2024
Nancy,Thank you for taking the time to leave feedback from a recent stay. We are disappointed to hear about your experience with the front desk and I'd love to understand what occurred during your time with us. Please connect with me directly to discuss this matter in further detail.
Nancy,Thank you for taking the time to leave feedback from a recent stay. We hope to welcome you back to the property next time you travel to Phoenix!
4/10 Poor
ronald
Jan 26, 2024
ronald
Stayed 3 nights in Jan 2024
Response from Ryan K on Jan 28, 2024
Ronald,Thank you for taking the time to leave feedback from a recent stay. We are disappointed to hear that we fell short of your expectations and I would love to take the time to connect with you regarding your stay. Please reach out to discuss in further detail!
This is our second time staying at The Camby. We chose it because we drove 5 hours to purchase a new truck n Phoenix and needed to know that it would be parked in a safe location )because it was too tall to park in the underground garage) while we stayed the night. The valet service had it parked right in front of the main entrance and kept an eye out for it all night.
Brett
Stayed 1 night in Dec 2023
Response from Director of Front Office on Feb 6, 2024
Brett,Thank you for taking the time to provide your feedback! Congratulations on the new purchase! Safety and peace of mind for our guests means the most to us. Please, come back and see us again soon.Anthony R.
8/10 Good
RJ
Dec 27, 2023
RJ
Stayed 2 nights in Dec 2023
Response from Director of Front Office on Dec 28, 2023
RJ,Thank you for taking the time to provide your feedback! We hope you will come back and see us again soon!
Sharday,Thank you for the 5/5! We are pleased to hear that you enjoyed your stay and the interactions with our stay. Can't wait to welcome you back soon!
Nice property and friendly helpful staff
Hard t o get good night sleep both nights due to ineffective acoustical attenuation at the door to the hallway - noisy room from hall which woke both of us up both nights.
Clark
Stayed 2 nights in Oct 2023
Response from Ryan K on Oct 24, 2023
Clark,Thank you for taking the time to leave feedback from a recent stay. We are disappointed to hear about the noise issue from both nights you were with us. Please connect with us directly to discuss this in further detail.
Incredible stay and a fabulous restaurant —we will be back
Robyn
Stayed 1 night in Oct 2023
Response from Ryan K on Oct 23, 2023
Robyn,Thank you for taking the time to leave feedback from a recent stay. We appreciate the 10/10 and you kind words! Can't wait to welcome you back in the near future.
Wonderful friendly staff from Valet, to check in, bartenders and server! We will stay again!!
Leslie
Stayed 1 night in Oct 2023
Response from Ryan K on Oct 12, 2023
Leslie,Thank you for taking time to leave feedback from a recent stay. We are thrilled to hear about all of your interactions with our staff and can't wait to welcome you back in the near future!
8/10 Good
Jodi
Oct 9, 2023
Liked: Cleanliness, staff & service, room comfort
Love the Camby!
Love the service at the Camby! Staff very accommodating. Love the location. So convenient.
This is our go to hotel when we are in Phoenix.
Love the marble in the bathrooms and shower is amazing.
Do feel rooms could use a refresh. New flooring , wood tiles, new towels , bedding, etc. overall the Camby is fabulous! Thank you.
Jodi
Stayed 2 nights in Oct 2023
Response from Camby Manager on Oct 9, 2023
Jodi,We're so happy to hear you enjoyed our property! We hope to welcome you back again soon!Anthony R
Comfortable bed, nice and clean rooms, restaurant had really good food, will come back 100%!
Heather
Stayed 4 nights in Aug 2023
Response from Ryan K on Aug 25, 2023
Heather,Thank you for the 10/10! We appreciate your feedback and are thrilled to hear about all of your experiences during your time with us.
10/10 Excellent
Richard
Jul 21, 2023
Richard
Stayed 1 night in Jul 2023
Response from Zachary S., Assistant General Manager on Aug 17, 2023
Richard,Thank you for taking the time to connect with us regarding your previous stay. We are happy to read we exceeded your expectations. We hope to welcome you back for future trips to the Phoenix area.
10/10 Excellent
Robert
Jul 20, 2023
Robert
Stayed 1 night in Jul 2023
Response from Zachary S., Assistant General Manager on Aug 17, 2023
Robert,Thank you for taking the time to connect with us regarding your previous stay. We are happy to read we exceeded your expectations. We hope to welcome you back for future trips to the Phoenix area.
Steve,Thank you for the 5/5! We appreciate you leaving feedback from a recent stay and hope to welcome you back again soon!
6/10 Okay
Juliet
Jun 12, 2023
Juliet
Stayed 1 night in Jun 2023
Response from Ryan K on Jul 4, 2023
Juliet,Thank you for taking the time to leave a review from a recent stay. Please connect with us directly to share further details regarding your stay!
Kenneth, thank you for providing your positive feedback! We are happy to read that you had a wonderful experience with us. We hope to welcome you back soon!
Nice clean property
Easy check in and out
Nice, helful staff
Regina
Stayed 1 night in Jun 2023
Response from Anthony R. on Jun 13, 2023
Regina, Thank you for taking the time to provide your feedback! We are pleased to hear that you enjoyed our property and staff! We look forward to welcoming you back in the future!
The hotel was beautiful and met all my expectations!
Samuel
Stayed 1 night in Jun 2023
Response from Zachary S., Assistant General Manager on Jun 6, 2023
Samuel,Thank you for taking the time to provide feedback from your recent experience. We are elated to read we exceed all expectations. We hope to welcome you back again soon!
10/10 Excellent
Leonardo
Jun 3, 2023
Leonardo
Stayed 2 nights in Jun 2023
Response from Zachary S., Assistant General Manager on Jun 26, 2023
Leonardo,Thank you for connecting with us about your previous stay. We are thrilled to hear you enjoyed your experience.
Check in was fast and easy. Only negative was that no parking choice other than valet, which on top of the $35 per night fee, then you feel obligated to tip the valet's. This increased the cost of our stay to more than I could have paid to stay at an alternate hotel.
Shelley
Stayed 1 night in Jun 2023
Response from Ryan K. on Jun 3, 2023
Shelley,Thank you taking the time to review a recent stay with us. We are happy to hear about your check-in process and will take the feedback for valet into consideration. We hope to welcome you back again soon!
Hotel is beautiful and in a great location. However my experience wasn't the greatest. Before arriving to the hotel, I completed E-Check in theough my marriott bonvoy app but prior to arriving, I recrived a notification that my room type was changed from a king bed to 2 queens. When I called the hotel to ask why our room was switched, I was told that because I booked through a "third party" site we are subject to the hotel on what room we get. Not needing 2 queen beds, I asked what other options we had for king rooms and was offered an ADA king room. The room was clean but the bed was horribly uncomfortable and the bathroom door was really slow to close. Overall it was an ok experience and now I am leery on booking through third party sites due to this experience.
Tova
Stayed 2 nights in May 2023
Response from Zachary S., Assistant General Manager on May 31, 2023
Tova,Thank you for connecting with us about your recent stay. I am disappointed to hear about your experience and room type challenge. Please connect with me directly to discuss your stay in further detail.
Response from Zachary S., Assistant General Manager on May 17, 2023
Junier,Thank you for taking the time to connect with us regarding your experience. While the hotel only offers Valet parking, there are self-parking options within a walkable distance. Thank you again for providing feedback and please connect with me for any additional assistance.
10/10 Excellent
Dawn
May 13, 2023
Dawn
Stayed 1 night in May 2023
Response from Zachary S., Assistant General Manager on May 17, 2023
Dawn,Thank you for taking the time to provide feedback form you recent experience. We are thrilled to hear you enjoyed your stay and look forward to welcoming you back again soon.
Response from Zachary S., Assistant General Manager on May 10, 2023
Hi Maureen,Thank you for taking the time to provide feedback from your recent experience. We are thrilled to hear you enjoyed your stay.
4/10 Poor
William
Business traveller
May 4, 2023
Disliked: Staff & service, amenities
Had a hoodie taken out of my room. I actually never wore it off the property just when flying into the airport. When I started to pack I noticed that it was gone. I told the front desk and the guy said the only thing he could do is tell the manager.
William
Stayed 3 nights in Apr 2023
Response from Zachary S., Assistant General Manager on May 10, 2023
William,Thank you for taking the time to connect with us regarding your recent experience. Please connect with me directly to discuss your stay in further detail.