Restaurant

Reviews of The Camby, Autograph Collection

4.5 out of 5
The Camby, Autograph Collection
2401 E Camelback Rd, Phoenix, AZ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 435 out of 669 reviews" "
Rating 8 - Good. 136 out of 669 reviews" "
Rating 6 - Okay. 55 out of 669 reviews" "
Rating 4 - Poor. 27 out of 669 reviews" "
Rating 2 - Terrible. 16 out of 669 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great ambiance
Stayed 1 night in Mar 2024
Response from Alyson F on Mar 24, 2024
Thank you for feedback, we are so glad you enjoyed your stay! We look forward to seeing you again in the near future!

6/10 Okay

Jonathan

Business traveller
Liked: Cleanliness
They don't take apple pay. Ludicrous in this day and age. My TAXI from the airport took it for God's sake
Stayed 1 night in Mar 2024
Response from Ryan K on Mar 17, 2024
Jonathan,Thank you for taking the time to leave feedback from a recent stay. We apologize for any inconvenience this caused during your stay.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Ryan K on Mar 17, 2024
Susan,Thank you for taking the time to leave feedback from a recent stay. Was there anything we could've done differently to turn the 4 into a 5? Please let me know!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Ryan K on Mar 17, 2024
Andrew,Thank you for the 5/5! We are thrilled to hear you enjoyed your stay and can't wait to welcome you back in the near future!

10/10 Excellent

Wayne

Travelled with partner
Liked: Property conditions & facilities
Loved our stay. Traffic is horrid w construction
Stayed 1 night in Mar 2024
Response from Ryan K on Mar 11, 2024
Wayne,Thank you for the 5/5! We appreciate your feedback and are glad you loved the stay, can't wait to welcome you back in the near future.

4/10 Poor

Nancy

Business traveller
Disliked: Staff & service
Okay, but nothing special. Valet employees alert, responsive and helpful. Front desk clerks slow and lacked service mentality.
Stayed 1 night in Mar 2024
Response from Ryan K on Mar 9, 2024
Nancy,Thank you for taking the time to leave feedback from a recent stay. We are disappointed to hear about your experience with the front desk and I'd love to understand what occurred during your time with us. Please connect with me directly to discuss this matter in further detail.

8/10 Good

Nancy

Travelled with family
Liked: Staff & service, property conditions & facilities
Location
Stayed 1 night in Jan 2024
Response from Ryan K on Jan 28, 2024
Nancy,Thank you for taking the time to leave feedback from a recent stay. We hope to welcome you back to the property next time you travel to Phoenix!

4/10 Poor

ronald

Stayed 3 nights in Jan 2024
Response from Ryan K on Jan 28, 2024
Ronald,Thank you for taking the time to leave feedback from a recent stay. We are disappointed to hear that we fell short of your expectations and I would love to take the time to connect with you regarding your stay. Please reach out to discuss in further detail!

10/10 Excellent

Lonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the welcoming, artsy touches around the building. It's comfortable, luxurious, great view from our room, comfortable bed, loved it!
Stayed 2 nights in Jan 2024
Response from Ryan K on Jan 16, 2024
Lonnie,Thank you for taking the time to leave feedback from a recent stay. We are thrilled to hear that you enjoyed the art as well as the room!

10/10 Excellent

Amanda June, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, staff is great. Amenities were nice.
Stayed 4 nights in Dec 2023
Response from Anthony R. on Jan 4, 2024
Amanda June, Thank you for providing the great feedback! Please come back and stay with us again soon!

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at The Camby. We chose it because we drove 5 hours to purchase a new truck n Phoenix and needed to know that it would be parked in a safe location )because it was too tall to park in the underground garage) while we stayed the night. The valet service had it parked right in front of the main entrance and kept an eye out for it all night.
Stayed 1 night in Dec 2023
Response from Director of Front Office on Feb 6, 2024
Brett,Thank you for taking the time to provide your feedback! Congratulations on the new purchase! Safety and peace of mind for our guests means the most to us. Please, come back and see us again soon.Anthony R.

8/10 Good

RJ

Stayed 2 nights in Dec 2023
Response from Director of Front Office on Dec 28, 2023
RJ,Thank you for taking the time to provide your feedback! We hope you will come back and see us again soon!

10/10 Excellent

XIUXIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Director of Front Office on Dec 28, 2023
XIUXIN,Thank you for the great feedback! We hope to welcome you back soon!

10/10 Excellent

Barbara, Eagle Point

Stayed 1 night in Dec 2023
Response from Ryan K on Jan 16, 2024
Barbara,Thank you for the 5/5! We are pleased to hear you enjoyed your stay and can't wait to welcome you back in the near future!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
It was very pleasant.
Stayed 2 nights in Oct 2023
Response from Alyson F on Oct 30, 2023
Heather,We appreciate your positive feedback! We hope to welcome you back soon!

10/10 Excellent

jodi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Alyson F on Oct 29, 2023
Jodi,Thank you for the 10/10, we appreciate you taking the time to share your feedback with us! We hope to welcome you back soon!

10/10 Excellent

Sharday

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff and Beautiful Property!!!
Stayed 2 nights in Oct 2023
Response from Ryan K on Oct 24, 2023
Sharday,Thank you for the 5/5! We are pleased to hear that you enjoyed your stay and the interactions with our stay. Can't wait to welcome you back soon!

8/10 Good

Clark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and friendly helpful staff Hard t o get good night sleep both nights due to ineffective acoustical attenuation at the door to the hallway - noisy room from hall which woke both of us up both nights.
Stayed 2 nights in Oct 2023
Response from Ryan K on Oct 24, 2023
Clark,Thank you for taking the time to leave feedback from a recent stay. We are disappointed to hear about the noise issue from both nights you were with us. Please connect with us directly to discuss this in further detail.

10/10 Excellent

Maureen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Ryan K on Oct 24, 2023
Maureen,Thank you for the 10/10! We appreciate you taking the time to leave feedback from a recent stay.

10/10 Excellent

Robyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible stay and a fabulous restaurant —we will be back
Stayed 1 night in Oct 2023
Response from Ryan K on Oct 23, 2023
Robyn,Thank you for taking the time to leave feedback from a recent stay. We appreciate the 10/10 and you kind words! Can't wait to welcome you back in the near future.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Ryan K on Oct 16, 2023
Michelle,Thank you for the 5/5! We are glad to hear you enjoyed your stay.

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five Star Service
Wonderful friendly staff from Valet, to check in, bartenders and server! We will stay again!!
Stayed 1 night in Oct 2023
Response from Ryan K on Oct 12, 2023
Leslie,Thank you for taking time to leave feedback from a recent stay. We are thrilled to hear about all of your interactions with our staff and can't wait to welcome you back in the near future!

8/10 Good

Jodi

Liked: Cleanliness, staff & service, room comfort
Love the Camby!
Love the service at the Camby! Staff very accommodating. Love the location. So convenient. This is our go to hotel when we are in Phoenix. Love the marble in the bathrooms and shower is amazing. Do feel rooms could use a refresh. New flooring , wood tiles, new towels , bedding, etc. overall the Camby is fabulous! Thank you.
Stayed 2 nights in Oct 2023
Response from Camby Manager on Oct 9, 2023
Jodi,We're so happy to hear you enjoyed our property! We hope to welcome you back again soon!Anthony R

10/10 Excellent

Bonifasiyo, Goodyear

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Camby Manager on Oct 9, 2023
Bonifasiyo,Thank you for staying with us and providing your feedback! We hope to see you again soon!Anthony R

10/10 Excellent

DeAnna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy. Nice rooms and staff!
Stayed 1 night in Sep 2023
Response from Ryan K. on Oct 2, 2023
DeAnna,Thank you for the 5/5! We appreciate your feedback and are glad to had a great experience with us.

10/10 Excellent

Joey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and courteous
Stayed 1 night in Sep 2023
Response from Alyson F on Oct 30, 2023
Joey,We appreciate you taking the time to share your feedback with us! We hope to welcome you back soon!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great property to stay not far from Airport shopping across the stree.
Stayed 1 night in Aug 2023
Response from Ryan K on Aug 31, 2023
Linda,Thank you for the 5/5! We are pleased to hear about your experience and hope to welcome you back again soon!

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Ryan K on Aug 29, 2023
Jack,Thank you for the 5/5! We are pleased to hear you enjoyed your stay!

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Ryan K on Aug 29, 2023
Alicia,Thank you for the 10/10! We are thrilled to hear about your experience!

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Comfortable bed, nice and clean rooms, restaurant had really good food, will come back 100%!
Stayed 4 nights in Aug 2023
Response from Ryan K on Aug 25, 2023
Heather,Thank you for the 10/10! We appreciate your feedback and are thrilled to hear about all of your experiences during your time with us.

10/10 Excellent

Richard

Stayed 1 night in Jul 2023
Response from Zachary S., Assistant General Manager on Aug 17, 2023
Richard,Thank you for taking the time to connect with us regarding your previous stay. We are happy to read we exceeded your expectations. We hope to welcome you back for future trips to the Phoenix area.

10/10 Excellent

Robert

Stayed 1 night in Jul 2023
Response from Zachary S., Assistant General Manager on Aug 17, 2023
Robert,Thank you for taking the time to connect with us regarding your previous stay. We are happy to read we exceeded your expectations. We hope to welcome you back for future trips to the Phoenix area.

8/10 Good

Sandi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff super friendly
Response from Ryan K on Jul 4, 2023
Sandi,Thank you for leaving a review from a recent stay, we appreciate your feedback and are thrilled to hear about your interactions with our staff!

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was pretty good. Service in restaurant on 2 of 2 occasions was pretty slow. Valet parking was a little spendy.
Stayed 3 nights in Jun 2023
Response from Zachary S., Assistant General Manager on Jun 26, 2023
Kyle,Thank you for providing feedback from your recent experience. Please connect with us directly if you wish to disuses your stay in further detail.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is super friendly
Stayed 2 nights in Jun 2023
Response from Ryan K on Jun 17, 2023
Steve,Thank you for the 5/5! We appreciate you leaving feedback from a recent stay and hope to welcome you back again soon!

6/10 Okay

Juliet

Stayed 1 night in Jun 2023
Response from Ryan K on Jul 4, 2023
Juliet,Thank you for taking the time to leave a review from a recent stay. Please connect with us directly to share further details regarding your stay!

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!
Stayed 2 nights in May 2023
Response from Anthony R. on Jun 13, 2023
Kenneth, thank you for providing your positive feedback! We are happy to read that you had a wonderful experience with us. We hope to welcome you back soon!

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property Easy check in and out Nice, helful staff
Stayed 1 night in Jun 2023
Response from Anthony R. on Jun 13, 2023
Regina, Thank you for taking the time to provide your feedback! We are pleased to hear that you enjoyed our property and staff! We look forward to welcoming you back in the future!

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will be back!
The hotel was beautiful and met all my expectations!
Stayed 1 night in Jun 2023
Response from Zachary S., Assistant General Manager on Jun 6, 2023
Samuel,Thank you for taking the time to provide feedback from your recent experience. We are elated to read we exceed all expectations. We hope to welcome you back again soon!

10/10 Excellent

Leonardo

Stayed 2 nights in Jun 2023
Response from Zachary S., Assistant General Manager on Jun 26, 2023
Leonardo,Thank you for connecting with us about your previous stay. We are thrilled to hear you enjoyed your experience.

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel, Great Staff
Check in was fast and easy. Only negative was that no parking choice other than valet, which on top of the $35 per night fee, then you feel obligated to tip the valet's. This increased the cost of our stay to more than I could have paid to stay at an alternate hotel.
Stayed 1 night in Jun 2023
Response from Ryan K. on Jun 3, 2023
Shelley,Thank you taking the time to review a recent stay with us. We are happy to hear about your check-in process and will take the feedback for valet into consideration. We hope to welcome you back again soon!

10/10 Excellent

Barbara, Eagle Point

Liked: Cleanliness, staff & service, property conditions & facilities
Charming property, great location!
Stayed 1 night in May 2023
Response from Ryan K. on Jun 3, 2023
Barbara,Thank you for the 5/5! We are thrilled to hear about your experience and hope to welcome you back again soon!

10/10 Excellent

kay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at the Camby many times and enjoy the consistency of service, room cleanliness and overall nice atmosphere.
Stayed 4 nights in May 2023
Response from Zachary S., Assistant General Manager on May 31, 2023
Kay,Thank you for providing feedback from your recent stay. We are elated to read about your experience. We hope to welcome you back again soon.

6/10 Okay

Tova

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hotel is beautiful and in a great location. However my experience wasn't the greatest. Before arriving to the hotel, I completed E-Check in theough my marriott bonvoy app but prior to arriving, I recrived a notification that my room type was changed from a king bed to 2 queens. When I called the hotel to ask why our room was switched, I was told that because I booked through a "third party" site we are subject to the hotel on what room we get. Not needing 2 queen beds, I asked what other options we had for king rooms and was offered an ADA king room. The room was clean but the bed was horribly uncomfortable and the bathroom door was really slow to close. Overall it was an ok experience and now I am leery on booking through third party sites due to this experience.
Stayed 2 nights in May 2023
Response from Zachary S., Assistant General Manager on May 31, 2023
Tova,Thank you for connecting with us about your recent stay. I am disappointed to hear about your experience and room type challenge. Please connect with me directly to discuss your stay in further detail.

10/10 Excellent

junier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perking rate extremely high per night
Stayed 2 nights in May 2023
Response from Zachary S., Assistant General Manager on May 17, 2023
Junier,Thank you for taking the time to connect with us regarding your experience. While the hotel only offers Valet parking, there are self-parking options within a walkable distance. Thank you again for providing feedback and please connect with me for any additional assistance.

10/10 Excellent

Dawn

Stayed 1 night in May 2023
Response from Zachary S., Assistant General Manager on May 17, 2023
Dawn,Thank you for taking the time to provide feedback form you recent experience. We are thrilled to hear you enjoyed your stay and look forward to welcoming you back again soon.

10/10 Excellent

Maureen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Zachary S., Assistant General Manager on May 10, 2023
Hi Maureen,Thank you for taking the time to provide feedback from your recent experience. We are thrilled to hear you enjoyed your stay.

4/10 Poor

William

Business traveller
Disliked: Staff & service, amenities
Had a hoodie taken out of my room. I actually never wore it off the property just when flying into the airport. When I started to pack I noticed that it was gone. I told the front desk and the guy said the only thing he could do is tell the manager.
Stayed 3 nights in Apr 2023
Response from Zachary S., Assistant General Manager on May 10, 2023
William,Thank you for taking the time to connect with us regarding your recent experience. Please connect with me directly to discuss your stay in further detail.

10/10 Excellent

Pablo, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor, comfortable bed. Small and clean Nice pool Robe and towels scratchy
Stayed 1 night in Apr 2023
Response from Leanna L. Front Desk Manager on May 1, 2023
Thank you for your review from your recent stay. We are happy to hear you enjoyed our amenities and hope to welcome you back soon!

10/10 Excellent

Bridget, Salem

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Would definitely recommend.
Stayed 1 night in Apr 2023
Response from Leanna L. Front Desk Manager on Apr 17, 2023
Thank you for sharing feedback from your recent stay. We are thrilled to hear you enjoyed your experience.