Banquet hall

Reviews of The McCormick Scottsdale

3.5 out of 5
The McCormick Scottsdale
7421 N Scottsdale Rd, Paradise Valley, AZ

Reviews

8.2

Very good

Rating 10 - Excellent. 750 out of 1537 reviews" "
Rating 8 - Good. 399 out of 1537 reviews" "
Rating 6 - Okay. 215 out of 1537 reviews" "
Rating 4 - Poor. 95 out of 1537 reviews" "
Rating 2 - Terrible. 78 out of 1537 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

James, Tucson

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Expected the property and facilities to be in better condition. An example, our room's sliding door would not lock properly. Disappointed with the attitude and appearance of front desk staff. Bordered on rudeness.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 26, 2024
James, it's unfortunate to hear that your experience fell short of expectations. We regret that you encountered issues with the room security, and we appreciate your feedback regarding it. As for the interaction with our colleagues, we strive to present a professional and friendly image, and it's disheartening to know that we did not meet this mark during your visit. Your comments aid us in perfecting our guest services for future guests. We hope for an opportunity to better your experience should you opt to stay again.

10/10 Excellent

Syed Mohsin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 22, 2024
Syed, we're thrilled to hear that you found the Millennium McCormick Scottsdale to be fantastic. We strive to provide our guests with a remarkable experience and are grateful for your feedback. We hope to see you again in the near future.

6/10 Okay

Jose

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Rooms are too small
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 21, 2024
Jose, thank you for sharing your thoughts. It's regrettable that our accommodations didn't quite match your expectations, as we strive to provide all our guests with the utmost comfort. Rest assured that your constructive feedback will be taken into consideration for future improvements. We hope to have another opportunity to better serve you in future visits.

2/10 Terrible

Erin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived on Friday and after checking in. I was told that my room was down the hallway and it just keep going. I arrived in my room to discover the a/c and heat was a large unit which was very loud. Next thing my patio door would not open. I was starving so went to eat at restaurant. Came back to room and found out there was a soccer tournament in town…I heard kids upstairs running and jumping and opening and closing loudly. I called Expedia and was told many different things…I was told that no one was available at the hotel and I said that makes no sense. I said well, I am leaving in the morning and please cancel my stay. She said well, since I cannot get ahold of them I can’t do anything! I said I know someone must answer it’s to early. I was getting so many mixed messages…. I departed at 6:30am
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 19, 2024
We appreciate your feedback, Erin.We're disheartened that your time with us was less than ideal. We will be sure to alert the appropriate members of our team to rectify these issues. We care deeply about our guests and want to provide the best service possible. A member of our team will be reaching out to you directly today. Thank you for bringing these concerns to our attention.We hope you give us another chance to host you soon so we can share a more positive experience.

4/10 Poor

Matthew

Travelled with partner
Disliked: Property conditions & facilities
Overpriced for what we got. Parking lot is in bad shape and filled with potholes. Gross stain on the sofa chair in our room. Interior had been renovated at some point but overall the facility still looked and felt dated.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 14, 2024
Matthew, it's unfortunate to hear about your recent experience. We regret that the condition of the parking area and general looked and felt of the property didn't meet your expectations. Additionally, we apologize for any discomfort caused by the state of the sofa chair. We aim to provide a valuable experience, and your feedback helps us understand where enhancements can be made. We hope for the opportunity to offer you a more satisfactory stay in the future.

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Get location
Stayed 5 nights in Mar 2024
Response from Customer Service on Mar 14, 2024
Richard, it's wonderful to hear you appreciated the location of Millennium McCormick Scottsdale. We strive to provide convenience to our guests and we're delighted it made a positive impact on your stay. We hope to welcome you back in the future for another enjoyable visit.

10/10 Excellent

Galen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good service
Stayed 5 nights in Mar 2024
Response from Customer Service on Mar 11, 2024
Galen, it's terrific to hear that you appreciated the quality service at Millennium McCormick Scottsdale. Ensuring guest satisfaction is something our team members always strive for. We hope to see you again soon in the near future.

8/10 Good

Kellee

Travelled with family
Liked: Cleanliness, staff & service
Beautiful property. A little bit of maintenance needed.
Stayed 2 nights in Mar 2024

8/10 Good

Ron

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Mar 2024
Response from Customer Service on Mar 11, 2024
Ron, thank you for staying with us at Millennium McCormick Scottsdale and rating your experience. We're thrilled to know you appreciated your stay. We look forward to welcoming you back in the future. Safe travels until then.

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Liked just about everything except the bathroom door which wouldn’t completely close. That’s bad!
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 9, 2024
Edward, it warms our hearts to hear that almost every aspect of your stay at Millennium McCormick Scottsdale met your expectations. We appreciate your feedback about the bathroom door and assure you that our maintenance team will promptly address it. We look forward to creating an even better experience on your next visit.

10/10 Excellent

Mary

Travelled with partner
Liked: Amenities
Central location, clean, quiet rooms.
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 8, 2024
Mary, thank you for sharing your experience at Millennium McCormick Scottsdale. We're thrilled to hear you appreciated our prime location and found our accommodations to be spotless and tranquil. We hope to welcome you back in the near future for another stellar stay.

8/10 Good

Araceli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoy my stay at The McCormick. Beds are comfortable and room was clean. Our room was facing the mountains/ main street so it gets pretty noisy. Other than that, it was a nice place to stay.
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 11, 2024
Araceli, it's delightful to hear that you enjoyed your stay at the Millennium McCormick Scottsdale. We are pleased you found our beds comfortable and the room clean. We appreciate your observation regarding the noise from the main street. For future stays, we'd be more than happy to assist you in selecting a quieter room. We look forward to welcoming you back to our pleasant premises soon!

10/10 Excellent

ALEXIS Brunet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 27, 2024
Alexis, thank you for taking the time to rate us. We are delighted that you had an enjoyable experience at Millennium McCormick Scottsdale. Your feedback serves as encouragement to our team in maintaining our high standards. We hope to welcome you back soon for another wonderful stay.

6/10 Okay

Stephen, Westminster

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice location, but further upgrades are needed. Most room furniture was old and WORN or old and stained.
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 6, 2024
Stephen, thank you for the feedback. It's positive to know you appreciated our location. As for the room conditions, we're constantly making improvements in line with our guests' suggestions. Your feedback on the furniture has been noted and will without doubt assist in our commitment to refining guest experience.

4/10 Poor

Trudy

Travelled with family
Liked: Amenities
Disliked: Staff & service
I was very disappointed. We loved the view, but there was a filter from the pool that ran 24/7. I felt like a vacuum was in my room going all the time. I told the front desk but they didn't care. On check out day the maid came in at 8am and didn't knock. She woke my kids up. Again, I mentioned to the front desk but they just looked at me. There is also no hot tub at the facility. The area is great if it wasn't for those few concerns.
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 6, 2024
Trudy, thank you for taking the time to share your experiences. Hearing about the noise issue you experienced in your room, we understand how disturbing it can have been. We'd like to assure you that our team members take every feedback seriously. The incident you explained about an early visit from the room service colleague is regrettable, and it's not our standard practice. Additionally, while we do not have a hot tub, it's noted that it might add to our guests' enjoyment. We do hope to regain your trust and improve your perception of our hotel on a future visit.

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
This place is ok, clean, quiet and good size rooms. The staff is excellent and service is great. Its a little dated but the staff makes up for that. It's not far from Old Town Scottsdale but you have to drive, a little under 4 miles. We prefer being closer to Old Town and that area of Scottsdale so for us location is not that convenient. But, its a clean quiet place in a safe area, just not updated.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 5, 2024
Robert, we appreciate your review. It's pleasing to know you found our team members excellent and our services satisfying at the Millennium McCormick Scottsdale. We recognize the appeal of a closer location to Old Town, and appreciate your understanding of our positioning. Rest assured, our continuous commitment is to maintain a clean, quiet, and safe environment for our guests, while constantly seeking ways to enhance our premises. We hope to welcome you back, perhaps for a change of scenery, in the future.

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for attending spring training, baseball games.
Stayed 3 nights in Feb 2024
Response from Customer Service on Mar 4, 2024
Steven, it's wonderful to hear that you found the Millennium McCormick Scottsdale well-located for your spring training and baseball game needs. We hope to welcome you back for more memorable experiences.

6/10 Okay

Saied

Stayed 3 nights in Feb 2024
Response from Customer Service on Mar 22, 2024
Saied, we see that your recent stay with us was utterly average. Your feedback is valuable to us and we'd welcome any specific comments to better understand your experience. We're always striving to exceed our guests' expectations and hope for an opportunity to make your next stay a memorable one.

2/10 Terrible

ALEKSANDR, BROOKLYN

Travelled with family
Disliked: Staff & service
Stayed 3 nights in Feb 2024
Response from Customer Service on Mar 3, 2024
We appreciate the feedback, Aleksandr.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and hospitality
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 27, 2024
Debbie, we're delighted to read your words recognizing our superb team members and top-notch hospitality at Millennium McCormick Scottsdale. We appreciate your feedback and hope to see you again soon.

6/10 Okay

GREG

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Obviously an older property, the swim pool concrete decking is deteriorated. Nice surroundings but needs some updating.
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 26, 2024
Greg, it's evident that certain aspects of your stay didn't meet your expectations. While the charm of our facility is appreciated by many, we acknowledge your comments on the need for enhancements. Your suggestions, including the outdoor pool area, are valuable to us. Rest assured that we are always aiming to improve and will keep your feedback in mind. We hope to have a future opportunity to provide a better experience.

10/10 Excellent

Kristen, Sacramento

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the atmosphere!! The lake, dining room with outdoor water views and the fire pit.
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 26, 2024
Kristen, it's delightful to read about your enjoyable experience at the Millennium McCormick Scottsdale! We appreciate you highlighting the wonderful ambiance, including the lake, outdoor dining with water views and the cozy fire pit. It's our hope to welcome you back for more cherished moments. Thank you for sharing your feedback with us.

6/10 Okay

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 4 nights in Feb 2024
Response from Customer Service on Feb 26, 2024
Thank you for sharing your feedback, Marc.We strive to share an enjoyable experience with all of our guests. We hope to host you again soon so we can share a more memorable visit with you.

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was located in the heart of Scottsdale. Very clean. Mattress were worn but everything else not bad for the price. Would stay there again.
Stayed 5 nights in Feb 2024
Response from Customer Service on Mar 3, 2024
Jennifer, thank you for sharing your experience at Millennium McCormick Scottsdale. We're thrilled you appreciated our central location and cleanliness. Your feedback regarding our mattresses is noted and will be shared with our team. We're glad to hear that you found our value for money satisfactory and look forward to having you stay with us again.

10/10 Excellent

Jason

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and professional staff, rooms were clean, pool area was nice and the lake area had small kayaks to enjoy. Overall great place
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 19, 2024
Jason, thank you for taking the time to share your positive experience at Millennium McCormick Scottsdale. We're overjoyed to hear how much you appreciated our dedicated team members and the cleanliness of our rooms. It's wonderful to know you enjoyed our amenities like the serene pool area and had fun using the small kayaks at the lake area. We can't wait to welcome you back for more memorable experiences.

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 4 nights in Feb 2024
Response from Customer Service on Feb 19, 2024
Thanks for the 4/5 rating, Warren!We're happy you had such a lovely stay at Millennium McCormick Scottsdale! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

8/10 Good

Kay

Travelled with partner
Liked: Cleanliness, staff & service
The property is beautiful, situated on the small Lake, golf course with Mountain View’s. The hotel itself is a little bit in need of updating. Staff was very friendly. Our room faced the parking lot and being on ground floor near exit doors and an intersection of hallways was very noisy at 6am. That’s more the fault of other hotel guests not the hotel. I would recommend a higher floor.
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 19, 2024
Kay, it's great to hear that you enjoyed the scenic views of Millennium McCormick Scottsdale and found our team to be friendly. We're committed to providing a relaxing environment and take note of your preference for a higher floor room. We'll focus on enhancing our facilities according to guest feedback. We hope to surprise you with our improvements upon your return.

4/10 Poor

Brittany

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The water trickled out of the shower so slow that I was unable to take a shower one night. The TV did not work at all.
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 16, 2024
Brittany, we regret to hear that certain aspects of your stay did not meet expectations. It's disappointing to learn about the challenges you faced with your room's amenities. Please know we value your feedback and it's being taken seriously to help improve our future guest experiences. We truly hope we'll have another opportunity to host your stay and provide the level of service you deserve.

2/10 Terrible

Steve

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice lake view
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 15, 2024
Steve, it's rather puzzling to receive such a low rating along with a comment about appreciating the lake view. It seems there may be matters that were not up to your satisfaction. Please feel free to provide additional information, so we can better understand and improve upon the possible challenges. We value your feedback and appreciate your time.

8/10 Good

Anahi

Stayed 1 night in Jan 2024
Response from Customer Service on Feb 15, 2024
Anahi, thank you for choosing Millennium McCormick Scottsdale and sharing your rating. It's great to see you had an enjoyable stay. We appreciate your feedback and look forward to your next visit with us.

10/10 Excellent

katayoun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First they did not honour my vip benefit but when I mention it they corrected Property is very nice and location is near restaurants and shops and not far from old town But the hotel badly needs upgrades Overall nice and relaxing place
Stayed 3 nights in Feb 2024
Response from Customer Service on Feb 9, 2024
Katayoun, your feedback is highly valued. We appreciate you bringing your VIP benefit to our attention and we're glad we were able to amend this promptly. It's delightful to hear you enjoyed the Millennium McCormick Scottsdale's ideal location and relaxed atmosphere. Your comments regarding potential enhancements have been noted and will assist us in our continuous plans for improvement. We look forward to you enjoying a refreshed experience on your next visit.

8/10 Good

Melissa

Travelled with partner
Cleaning crew was loud in the hallways in the am. Couldn’t sleep in
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 6, 2024
Melissa, thank you for sharing your experience at Millennium McCormick Scottsdale. We understand how valuable peaceful mornings are and we apologize for any disturbances. We're continuously working to improve our guest experience and will take note of your feedback. We hope to see you again in the future for a more serene stay.

10/10 Excellent

Angela, West Yellowstone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Well maintained & worth the extra to get a room overlooking lake!!
Stayed 4 nights in Jan 2024
Response from Customer Service on Feb 5, 2024
Angela, thank you for such encouraging feedback! We are thrilled to hear you enjoyed your stay at Millennium McCormick Scottsdale, appreciating its immaculate grounds and the stunning lakeside views. Your kind words continue to inspire our dedicated team. We look forward to your next visit.

10/10 Excellent

Kreed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 6, 2024
Kreed, thank you for choosing the Millennium McCormick Scottsdale. It's wonderful to know that you had a great stay with us. We hope to welcome you back on your next visit to Scottsdale!

6/10 Okay

William

Rooms were small and bathtub small for price we paid
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 5, 2024
William, we're grateful for your balanced feedback. We understand that you felt the room and bathtub dimensions didn't seem to match with the value. We're always working on improving our guests' experience and we'll certainly take your views into account for future updates on our property. Thanks again for your review.

10/10 Excellent

Lucas

Stayed 1 night in Jan 2024
Response from Customer Service on Mar 20, 2024
Thanks for the perfect rating, Lucas! We can't wait to see you again soon for another amazing experience at Millennium McCormick Scottsdale.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. The staff was very welcoming and helpful. Room was spacious and clean. Only negative was the walls are paper thin but that’s expected with an older hotel
Stayed 4 nights in Jan 2024
Response from Customer Service on Feb 1, 2024
Kim, it's fantastic to hear you had such an enjoyable stay at Millennium McCormick Scottsdale. We're pleased our team members left a positive impression on you, and that you appreciated your spacious and spotless room. We apologize for any sound disturbances experienced, which can sometimes occur with more mature properties. We look forward to welcoming you back on your next visit.

8/10 Good

Christine, Florence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit run down or older and smelled smoke and pot in the hall even though no smoking allowed. Our room had a great view of the lake. Early check in glitch and wanted me to fill out x3. Staff very nice. Super soft bed but carpet and pillow on the chair looked dirty or old.
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 30, 2024
Christine, it sounds like some aspects of your stay at Millennium McCormick Scottsdale were less than perfect. We apologize for any lingering odors in the hallway and any inconvenience you experienced at check-in. Rest assured, we aim to uphold a comfortable atmosphere throughout our premises. We're pleased to know you appreciated the wonderful lake view from your room and found our team members to be approachable. As for the concerns regarding cleanliness, we care deeply about maintaining a pristine setting for all our guests and we will address these issues head-on. We hope to see you again and provide a more seamless experience.

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and perfect location. All good!!!
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 28, 2024
Paul, it's fantastic to know that you appreciated the seamless check-in and prime location at Millennium McCormick Scottsdale. We're delighted you had a positive experience. Your feedback is valued and we can't wait to welcome you back in the future.

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great setting. Great staff. Bathrooms need a little updating but are still very clean.
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 28, 2024
Edward, your positive comments about Millennium McCormick Scottsdale are much appreciated. We're elated to hear how much you valued our wonderful surroundings and attentive team members. We take note of your feedback regarding our restroom aesthetics and ensure cleanliness is always our top priority. We look forward to welcoming you back soon!

10/10 Excellent

Jason

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing restaurant downstairs and super friendly staff and clean and only a short drive to downtown
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 26, 2024
Jason, it's delightful to know you found our on-site restaurant impressive and appreciated the warm hospitality of our team members at Millennium McCormick Scottsdale. We're also pleased to hear that you found our facilities well-maintained, and the proximity to downtown convenient. We anticipate your next visit!

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ttttttt
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 23, 2024
Randy, thank you for your concise review of Millennium McCormick Scottsdale. We're thrilled you enjoyed your stay and look forward to your return.

8/10 Good

Anthony

Travelled with partner
Had a great stay
Stayed 3 nights in Jan 2024
Response from Customer Service on Jan 22, 2024
We appreciate your lovely rating, Anthony!The satisfaction of our guests is important to us so we can't wait to see you back again at Millennium McCormick Scottsdale soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

10/10 Excellent

Phuong

Stayed 1 night in Jan 2024
Response from Customer Service on Feb 8, 2024
Phuong, thank you for choosing Millennium McCormick Scottsdale for your stay and leaving us this fantastic rating. We are thrilled to know that our offerings lived up to your expectations and hope to serve you again in the future.

2/10 Terrible

Matthew

Disliked: Property conditions & facilities
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Stayed 1 night in Jan 2024
Response from Customer Service on Jan 19, 2024
Matthew, we understand that your stay did not meet your expectations. We value your feedback and will take it into careful account. We continuously strive to improve and your comments are integral to that process. We hope you'll consider giving us an opportunity in the future to provide a better experience, where we can demonstrate our commitment to guest satisfaction.

4/10 Poor

Thomas

Stayed 1 night in Jan 2024
Response from Customer Service on Feb 6, 2024
Thomas, it appears that your experience didn't meet your expectations. We're committed to providing superior service and comfort for our guests, and we're disappointed to hear this wasn't the case for you. We would greatly appreciate the opportunity to learn more about your stay. Please feel free to get in touch so we can better address your concerns and improve future stays.

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Customer Service on Jan 13, 2024
Janet, thank you for your top-rating for Millennium McCormick Scottsdale. We are thrilled to know that you had an exceptional stay. We appreciate your feedback and look forward to hosting you again in the future.

10/10 Excellent

Rosa, Kennewick

Travelled with partner
Liked: Cleanliness, staff & service
Everyone was very helpful, wwlcomung and nice
Stayed 6 nights in Dec 2023
Response from Customer Service on Jan 13, 2024
Rosa, thank you for sharing your experience about your stay at Millennium McCormick Scottsdale. It fills us with joy to hear how attentive and welcoming our team members were. We look forward to welcoming you back for another delightful stay.

6/10 Okay

Valarie

Stayed 1 night in Jan 2024
Response from Customer Service on Jan 29, 2024
We appreciate you leaving your feedback with us, Valarie.While we're glad you enjoyed your stay, we regret that your visit was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property2-4 times a year for the past 9 years. It has degraded every stay. The last two times I stayed there the rooms and bathroom are very bad. Everything is old and the upkeep has been very terrible. Tub drains and toilet issues. Bed sheets dirty and the furniture old and broken. Twice in 2023 o had to change rooms due to maintance issues. While o love the location and the restaurant and bar. I can no longer recommend this hotel to friends and co workers. Extreme need is needed for a total renovation of the rooms. Please update and renovate rooms at least to the standard of 3 years ago.
Stayed 3 nights in Dec 2023
Response from Customer Service on Jan 13, 2024
Robert, it's disappointing to hear that your recent experiences have not lived up to your prior stays. We certainly want all our guests to enjoy a comfortable and refreshing stay. We take your comments regarding room conditions and maintenance aspects very seriously. Please know that we continuously aim to improve our accommodations, with your feedback offering an important insight into where our focus should lie. On a positive note, we're glad to hear that our location, restaurant, and bar continue to meet your expectations. Your suggestion for renovations will certainly be taken into consideration. We hope we'll have another chance to offer you a more satisfactory experience in the future.