Ratings based on 514 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller fromLa Crosse WI

Noise problem from sink!

Posted 30-Apr-2016
Pros: Had been remodeled and was clean.
Cons: Fix the noise problem!
Location: Location was convenient to restaurants and shopping.
Staff were unable to resolve the noise issue. Whenever we or another room flushed a toilet, strange loud noises came from the sink drain lasting several seconds. This was loud enough to disrupt sleep! The sink is located in the living space so we could not close it off by a bathroom door.
Comment from Hotel Management
6-May-2016 by Ken, Hotel Management
Dear Molly, I apologize for the noise issues you were experiencing and for bringing it to our attention. We have done some investigating and continue to work to figure out why that happens. We appreciate your business and do hope you will stay with us again.
4out of 5
by A verified traveller fromPlantation Florida

Convient Location

Posted 17-Apr-2016
Very clean rooms, walls are paper thin however. Shay at the front desk was very helpful and courteous at check in, also remembered me and spoke with me each time she saw me throughout the week. Only negative I have is the WiFi, needs to be upgraded..
5out of 5
by A verified traveller fromFayetteville, PA

Close to good restaurants and shopping.

Posted 7-Apr-2016
Pros: Close to restaurants and shopping. Snacks in the afternoon. Also had a decent breakfast.
Cons: Updated carpeting in rooms.
Location: Coconuts is a great place for fish tacos.
We came here for a conference at the Kierland Resort. This motel was close, less expensive and close to good restaurants. It was an excellent value.
2out of 5
by A verified traveller

Outdated hotel

Posted 29-Mar-2016
Small room, no tub, sink outside bathroom, needs refurbishing, good breakfast
Comment from Hotel Management
31-Mar-2016 by Adam , Hotel Management
Thank you for staying at the Hampton Inn and Suites Phoenix-Scottsdale during your recent visit to Scottsdale. Thank you for sharing you experience. I apologize all features of the hotel did not meet your expectation. I'm happy to see you thought the breakfast was good. Thanks again.
3out of 5
by A verified traveller fromPhoenix

Posted 14-Mar-2016
The room was warm but they brought us a portable fan.
Comment from Hotel Management
31-Mar-2016 by Adam , Hotel Management
Thank you for staying with us. I'm sorry the room was a little warm. I'm glad our team provide you with a fan to help. I appreciate you sharing your experience.
4out of 5
by A verified traveller fromColorado

Excellent value

Posted 13-Mar-2016
Pros: See above
Cons: nothing
Location: Convenient to Westworld, close to Salt River Fields, freeway, shopping, grocery stores, and restaurants
The hotel was much better than I expected meeting all my needs: Clean (literally clean, updated facilities and amenities), comfortable, everything featured at the hotel (breakfast, workout room, pool, wifi) were kept up and in good, clean and working condition; refrigerator, microwave and friendly staff, Walls are a bit thin for noisy neighbors. Great water pressure in shower, soft and plush towels.
5out of 5
by A verified traveller fromPhoenix,

Sleep Inn Scottsdale

Posted 28-Feb-2016
Pros: I have always liked this chain - good service, great rooms.
Location: There is a monument across the street from the hotel honoring Frank Lloyd Wright. Check it out.
Great hotel close by a major mall with excellent shops and restaurants. Quiet, clean rooms and served a terrific breakfast! I was impressed.
5out of 5
by Michael

This traveller left a rating score only Posted 27-Jan-2016 on Hotels
4out of 5
by Brian

This traveller left a rating score only Posted 25-Jan-2016 on Hotels
5out of 5
by Khadijah fromChicago, IL

Another Satisfied Customer!

Posted 23-Jan-2016 on Hotels
I thought the hotel was great! It was very clean and quiet. The staff was also very friendly and welcoming. I will not hesitate to stay here again on my next trip to Scottsdale!