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Reviews

4.7 / 5Exceptional
1,179 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Old Town
    3 min drive
  • Popular Location
    Scottsdale Fashion Square
    4 min drive
  • Restaurant
    The Henry
    20 min walk
  • Restaurant
    Jack in the Box
    2 min drive
  • Airport
    Phoenix, AZ (PHX-Sky Harbor Intl.)
    12 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Room (Designer Casita)

    Room Amenities

    • 474 sq ft
    • Sleeps 3
    More details
  • Room, 1 King Bed with Sofa bed (XL Estate)

    Room Amenities

    • 560 sq ft
    • Sleeps 5
    More details
  • Room, 1 King Bed (Estate)

    Room Amenities

    • 484 sq ft
    • Sleeps 3
    More details
  • Suite (Montavista Suite)

    Room Amenities

    • 797 sq ft
    • Mountain view
    • Sleeps 5
    More details
  • Room, 2 Double Beds (Estate)

    Room Amenities

    • 484 sq ft
    • Sleeps 4
    More details
  • Room, 1 King Bed, Terrace (Montavista)

    Room Amenities

    • 495 sq ft
    • Resort view
    • Sleeps 2
    More details
  • Suite, Terrace (Spa)

    Room Amenities

    • 800 sq ft
    • Mountain view
    • Sleeps 4
    More details
  • Room, 1 King Bed, Accessible (Estate, with Shower)

    Room Amenities

    • Sleeps 3
    More details
  • Room, 1 King Bed with Sofa bed, Accessible (Estate, with Shower)

    Room Amenities

    • Sleeps 5
    More details
  • Room, 1 King Bed, Accessible, Terrace (with Shower)

    Room Amenities

    • Sleeps 2
    More details
  • Villa (Arcadia)

    Room Amenities

    • Sleeps 5
    More details
  • Presidential Villa

    Room Amenities

    • Sleeps 5
    More details
  • Villa (Alvadora Spa)

    Room Amenities

    • Sleeps 4
    More details
  • Room, 2 Double Beds, Terrace (Montavista)

    Room Amenities

    • Resort view
    • Sleeps 4
    More details
  • Villa (Valencia)

    Room Amenities

    • Sleeps 4
    More details

About this area

Phoenix

In the historical district, Royal Palms Resort and Spa in the Unbound Collection by Hyatt is in Phoenix's Camelback East neighbourhood, a walkable area with great shopping. Old Town and Scottsdale Fashion Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Phoenix Zoo and OdySea Aquarium. Looking to enjoy an event or a game? See what's going on at Scottsdale Stadium, or consider The Van Buren for a night out.

Popular Location

What's nearby

  • Old Town - 3 min drive
  • Scottsdale Fashion Square - 4 min drive
  • Scottsdale Stadium - 6 min drive
  • Camelback Mountain - 7 min drive
  • Desert Botanical Garden - 8 min drive

Getting around

  • 38th Street - Washington Station - 9 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.) - 12 min drive

Restaurants

  • The Henry - 20 min walk
  • Jack in the Box - 2 min drive
  • Arcadia Tavern - 2 min drive
  • JT's & Grill - 2 min drive
  • German Sausage Company - 2 min drive

About this property

Royal Palms Resort and Spa in the Unbound Collection by Hyatt

Luxury Phoenix resort in Camelback East with full-service spa
Along with a full-service spa, this smoke-free resort has a restaurant and an outdoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 119 rooms offer comforts such as pillowtop beds and Egyptian cotton sheets, plus complimentary wireless Internet access and Smart TVs with cable channels. Guests will also find iPod docking stations, 24-hour room service and first-run films.
Royal Palms Resort and Spa in the Unbound Collection by Hyatt offers 119 forms of air-conditioned accommodation with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters and premium bedding. 32-inch Smart televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Fridges, in-room massages and hypo-allergenic bedding can be requested.Housekeeping is provided on a daily basis.

Awards and affiliations

  • The property is a member of Historic Hotels of America.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Valet parking: USD 25 per night
Limo/town car service

Food and drink

Cooked-to-order breakfast available for a fee daily: USD 25-50 per person
1 restaurant
1 poolside bar and 1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Aerobics classes
Fitness centre
Full-service spa
Outdoor pool
Sauna
Shopping
Hot tub
Steam room
Yoga classes

Family friendly

Dry-cleaning service
Free cots/infant beds
In-room childcare (surcharge)
Laundry facilities
Outdoor pool
Fridge (on request)
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
Spanish

Business services

24-hour business centre
Computer station
Meeting rooms
Conference centre (20000 square feet of space)

Outdoors

Garden
Pool cabanas (surcharge)
Pool sunloungers
Terrace

Spa

8 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - swedish
Massage - Thai
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Sauna
Hot tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Couples dining
Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Down comforter
Egyptian cotton sheets
Free cots/infant beds
Hypo-allergenic bedding
Pillow-top mattress
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hairdryer

Entertainment

32-inch smart TV
TV channels
first-run films
iPod dock
pay films
premium channels

Food and drink

Champagne service
Coffee/tea maker
Minibar
Fridge (on request)

More

Connecting rooms available
Desk
Free local calls
In-room massage
Iron/ironing board
Laptop-friendly workspace
Phone
Safe

Policies

Check-in

Check-in between 4 PM - 11 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Pets

  • Pets are allowed for an extra charge of USD 150.00, per accommodation, per stay (maximum of USD 150.00 per stay), plus a deposit of USD 300 per stay.
  • 2 per room
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 39.40 per accommodation, per night
The resort fee includes:
  • Pool access
  • Spa access
  • Fitness centre access
  • Bicycle storage
  • Business centre/computer access
  • Internet access
  • Phone calls
  • Faxes
  • In-room safe
  • In-room coffee
  • Concierge/Valet service
  • Lending library access
  • Housekeeping
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 25 and USD 50 per person (approximately)
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Pet deposit: USD 300 per stay
  • Pet fee: USD 150.00 per accommodation, per stay (maximum USD150.00 per stay)
  • Rollaway bed fee: USD 25.0 per stay
  • A fee will be charged for use of certain facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
4.7

Exceptional

5 - Excellent
931
4 - Good
162
3 - Okay
44
2 - Mediocre
29
1 - Poor
13
4.8
Cleanliness
4.8
Service and Staff
4.5
Amenities
4.7
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    What Hyatt didn’t tell me all about was the $35.00 per day resort fee or the $35.00 upgrade fee. Yes, I was charged for the uprgrade. There is also a valet fee of $25 per day as well. All in all one of the beat hotels in Phoenix. My wife and I loved the place and we will try booking straight through Hyatt next time.

    Stayed 4 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Clean, relaxing, friendly... the food was delicious!

    Stayed 1 night in Jan. 2020

    2/5

    • Liked: Amenities, property conditions & facilities
    • Disliked: Cleanliness

    Stayed 1 night in Dec. 2019

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