Ratings based on 98 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Comfortable hotel close to shopping

Posted 24-Jul-2016
Pros: Cold Air conditioning
Cons: House keeping attention to detail.
Location: Arrowhead mall, many restaurants, Target, Ross, Joanne's and more.
Great hotel other than the semi-dead roach we found on the carpet. The kitchen has a number of crumbs etc in the corners and under the appliances. Great air conditioning and updated accommodations. House cleaning needs to take a little more time to inspect corners and edges of the rooms.
5out of 5
by A verified traveller

Very Nice for the price.

Posted 18-Jun-2016 on Orbitz
Pros: Convenience
Cons: Nothing
Location: Great location. Close to many restaurants and shopping.
The staff was very nice. About a 1/2 hour after we arrived the front desk called to see if we were happy with everything and if we needed anything. I have stayed in hotels from cheap to extremely expensive and have never had that before. It is a older Residence Inn, but looks to have been kept up very well. I would stay there again.
5out of 5
by Charles fromSan Marcos, CA

visiting family and baseball weekend

Posted 1-Jun-2016 on Hotels
Everything was great, nice feel to the hotel, clean, quiet, friendly staff, really comfortable bed! Location was perfect, close to food, shopping and family and easy to get to! We would definitely stay here again!
5out of 5
by dennis fromVegas

Great room

Posted 17-May-2016 on Hotels
Nice room great amenities
4out of 5
by A verified traveller fromChicago, IL

Wonderful Location

Posted 4-May-2016
Pros: The location was right in the middle of everything, main roads, restaurants, shopping.
Cons: extra blanket for 3/4 person. alarm in the mini store was annoying. walking through the door fine but if you moved it went off very uncomfortable.
Location: This was a perfect location to restaurants in walking distance and easy driving for all shopping and main roads.
I thought I booked a 1 bedroom but it was a studio so that was my mistake and odd for my 28 yr old dau to be in a sofa sleeper in same room. and sharing one TV Friendly staff. The alarm in the mini store is over kill, every time you moved it went off. if you made the opening larger to front desk so better visibility and keep the door active. Made us feel like we were criminals and we just wanted to get out rather than buy.
4out of 5
by A verified traveller

nice but noisy

Posted 1-May-2016 on Hotels
nice room and location, however, paper thin walls. It was like being in a dorm room. Noise from neighboring rooms until 2AM.
5out of 5
by Sasha Marie

Posted 30-Apr-2016 on Hotels
Clean. Clean. Clean.
5out of 5
by Delbert

This traveller left a rating score only Posted 27-Apr-2016 on Hotels
5out of 5
by A verified traveller fromAnchorage, Alaska

Lovely stay

Posted 19-Apr-2016 on Orbitz
Pros: The staff. Without question!
Location: We were in town for a skating competition so there wasn't much time to do anything else. However, we did enjoy the variety of restaurants in the area
We were in town for a skating competition. Our flight arrived very early in the morning. I booked the previous night so that we would have a place to nap when we arrived. Unfortunately, I forgot to let the hotel know that we wouldn't be checking in until the morning. No problem. The staff could not have been more pleasant or helpful. They were wonderful. They quickly located a room for us at 7:00 am and had a comfortable sleep to make up for the sleepless night flight. The second day, the manager provided my hungry man-child with pretzels and granola bars when we had to head off to a skating competition before breakfast service began. As we walked to the car after check-out, my son said that this was the nicest experience he remebers having in a hotel.
4out of 5
by Sasha

This traveller left a rating score only Posted 16-Apr-2016 on Hotels