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Hilton Phoenix Resort at the Peak

Photo gallery for Hilton Phoenix Resort at the Peak

Featured Image
6 outdoor pools, pool umbrellas
6 outdoor pools, pool umbrellas
6 outdoor pools, pool umbrellas
LCD TV, iPod dock

Overview of Hilton Phoenix Resort at the Peak

Hilton Phoenix Resort at the Peak

4 out of 5

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
7677 N 16th St, Phoenix, AZ, 85020

Explore the area

  • Popular LocationPiestewa Peak5 min drive
  • Popular LocationCarnival of Illusion6 min drive
  • Popular LocationWrigley Mansion7 min drive
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)17 min drive

Choose dates to view prices

About this area

Phoenix

Located in Phoenix's Camelback East neighborhood, Hilton Phoenix Resort at the Peak is near the airport and in the mountains. Phoenix Convention Center and Heard Museum are cultural highlights, and travelers looking to shop may want to visit Biltmore Fashion Park and Old Town. Traveling with kids? Make time for Castle N' Coasters, or check out an event or a game at Chase Field. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Piestewa Peak - 5 min drive
  • North Mountain Park - 6 min drive
  • Carnival of Illusion - 6 min drive
  • Wrigley Mansion - 7 min drive
  • Arizona Biltmore Country Club - 7 min drive

Getting around

  • Northern Ave / 19th Ave Station - 6 min drive
  • Sky Harbor International Airport (PHX) - 17 min drive

Restaurants

  • Hole-in-the-Wall — 1 min walk
  • Rico's American Grill — 1 min walk
  • Aunt Chiladas Squaw Peak — 5 min walk
  • Stumpy's Pizza & Subs — 15 min walk
  • Los Taquitos — 17 min walk

About this property

Hilton Phoenix Resort at the Peak

Family-friendly Phoenix resort in Camelback East with 3 restaurants
Along with 3 restaurants, this smoke-free resort has 6 outdoor pools and a full-service spa. Self parking is free. Other amenities include free water park access, a health club, and a bar/lounge. All 563 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and coffee makers. IPod docks and WiFi are standard, as are LCD TVs with cable channels. Housekeeping is available on request.
Hilton Phoenix Resort at the Peak offers 563 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels.

Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

6 outdoor swimming pools and 5 spa tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park, a lazy river, and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and thalassotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global), and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.00 per night), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 0.00 per night), Wired Internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Breakfast available for a fee: USD 19.00 for adults and USD 8.75 for children
  • 3 restaurants and 1 coffee shop/café
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 6 outdoor pools
  • 5 spa tubs
  • Aerobics classes
  • Basketball
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Mini golf
  • Pilates classes
  • Shopping
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Children's pool
  • Free cribs/infant beds
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Refrigerator
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • German
  • Russian
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference center (49814 square feet of space)
  • Meeting rooms - 32

Outdoors

  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • iPod dock
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 75 per stay)
Up to 75 lbs
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 39.40 per accommodation, per night
The resort fee includes:
  • Spa tub access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Sporting facilities or equipment
  • Internet access
  • Phone calls
  • Faxes
  • In-room safe
  • Parking
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 19.00 for adults and USD 8.75 for children (approximately)
  • Fee for in-room wireless Internet: USD 0.00 per night (rates may vary)
  • Fee for in-room wired Internet: USD 0.00 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 0.00 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 0.00 per night (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Squaw Pointe
Hilton Squaw Resort
Pointe Hilton Squaw Peak
Pointe Hilton Squaw Peak Phoenix
Pointe Hilton Squaw Peak Resort
Pointe Hilton Squaw Peak Resort Phoenix
Pointe Squaw Hilton Resort
Squaw Peak Hilton Resort
Squaw Peak Pointe Hilton
Squaw Peak Resort
Hilton Phoenix
Phoenix Hilton
Pointe Hilton Squaw Peak Hotel Phoenix
Hilton Phoenix At The Peak
Pointe Hilton Squaw Peak Resort
Hilton Phoenix Resort at the Peak Resort
Hilton Phoenix Resort at the Peak Phoenix
Hilton Phoenix Resort at the Peak Resort Phoenix

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 529 out of 1561 reviews
5 - Excellent 34%
Rating 4 - Good. 462 out of 1561 reviews
4 - Good 30%
Rating 3 - Okay. 281 out of 1561 reviews
3 - Okay 18%
Rating 2 - Poor. 184 out of 1561 reviews
2 - Poor 12%
Rating 1 - Terrible. 105 out of 1561 reviews
1 - Terrible 7%

3.8/5

Cleanliness

4.0/5

Staff & service

3.6/5

Amenities

3.5/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We had a great stay because we made the most of it. The facility is very outdated. I had read all of the reviews, but I generally take them with a grain of salt. The reviews about the condition of the facility are correct. The pools are in terrible condition. They are very murky and the water is not blue. They are more of a greenish yellow. I think the pools simply need to be re-plastered. I am sure the water was clean, but the color definitely played with my head and made me question it’s cleanliness. We checked in on a Saturday. The place was packed! We were shocked at how many people were at the water park. It was obvious to us that many people, seemed like locals, were not staying at the hotel and were sneaking into the water park. This definitely made it feel less exclusive. When you check in at the water park they only ask you for a name and a room number. They do not check anything. It would be simple to sneak in and it was obvious that this was happening. The staff could have been friendlier. Overall it was a nice stay. However, I would never stay here again and would not recommend to friends.
Stayed 3 nights in Jul 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and quite and not overcrowded
Stayed 3 nights in Jul 2021

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service
Rooms were not cleaned daily. I asked for toilet paper and it took two hours to get it, after I called front desk three times!
Stayed 4 nights in Jul 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is nice at a distance. The rooms are spacious. The furniture is tattered. The pool area is unattended and in particular the main pool bathroom had puddles which I slipped and fell in. When I told management that's they should put mats in the pool restrooms to prevent this, they said that they have asked for mats for years and was told no by corporate. What kind of organization is so blatantly unconcerned with their guests safety? Was not a good ending to my trip. Will DEFINITELY NOT stay here again.
Stayed 4 nights in Jul 2021

3/5 Okay

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool areas definitely not as nice as the photos depict. Towels felt like sand paper, jacuzzi out of order and looks like a scene from an abandoned housing track. Fitness center not open which is disappointing. There used to be a restaurant called “Rico’s”, but it is permanently closed. Seems like this a normal place for locals to staycation, which makes sense to beat the heat in the Phoenix area, but in talking to other guests there are much nicer places in the area for comparable money. The staff was generally friendly, but there were a few who you could tell would rather be stuck in the eye with a pencil than be there working. I would not repeat my stay here.
Stayed 3 nights in Jul 2021