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Reviews of Motel 6 Mesa, AZ - South

2 out of 5
Motel 6 Mesa, AZ - South
1511 S Country Club Dr, Mesa, AZ

Reviews

7.0

Good

Rating 10 - Excellent. 229 out of 761 reviews" "
Rating 8 - Good. 198 out of 761 reviews" "
Rating 6 - Okay. 117 out of 761 reviews" "
Rating 4 - Poor. 104 out of 761 reviews" "
Rating 2 - Terrible. 113 out of 761 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

tim

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was friendly. Easy parking near our room. Room was nice sized and clean. The tub didn't appear very clean and had several cigarette burns.
Stayed 1 night in Mar 2024

10/10 Excellent

Julie

No hair dryer or shampoo in the room.
Stayed 1 night in Mar 2024

6/10 Okay

Fran

Liked: Staff & service, amenities
The first night there was a couple yelling at each other, using profanity and banging and slamming doors…the second morning we were awakened by police officers yelling for a room occupant to exit his room with his hands in the air, his room happened to be next to ours…the floor in our room needed to be swept, and the furniture had knicks out of it…the pool and courtyard area was very well kept, and the ice machine and vending machines were also nice…
Stayed 2 nights in Mar 2024

6/10 Okay

Sienna

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff are great butt property itself felt unsafe. Woke up to loud music and police stand-off at 6 am.
Stayed 1 night in Mar 2024

8/10 Good

Amelia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly. Had an issue with the heater (Rainy and cold that weekend) maintenance was there immediately and fixed it! Appreciated the security. For the price a continental breakfast would have been appreciated! Hot coffee was available!
Stayed 2 nights in Mar 2024

6/10 Okay

Nicole

Travelled with partner
Liked: Staff & service
It’s a Motel 6 , it’s clean enough, quiet enough, it did its job! The location is kind of tucked back behind some buildings so our Lyft/uber driver had a hard time finding us, but it worked for the night!
Stayed 1 night in Feb 2024

8/10 Good

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Quiet Room was Clean
Stayed 2 nights in Mar 2024

10/10 Excellent

Luneiza

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s very pet friendly (just wished they could accommodate up to 3 pets 😊. We enjoyed our overnight stay otherwise, and it’s PRICE FRIENDLY as well! 💕❤️
Stayed 1 night in Mar 2024

6/10 Okay

Paul

Liked: Cleanliness
Stayed 5 nights in Mar 2024

4/10 Poor

Phillip, Haymarket

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I was on a business & had 2 virtual meeting scheduled today. There was no internet. That’s understandable but I was told it would take days for the issue to be fixed. That doesn’t sound reasonable. It wasn’t the staff’s fault and they but this was a huge barrier for me
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 25, 2024
Hi Phillip,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The center section of the property is far away from parking.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 25, 2024
Hi Robert, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

6/10 Okay

Juanine

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 28, 2024
Hi Juanine, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Kathleen

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Property could not find my reservation so had to pay going rate. Hotel NOT worth $100/night, much less the $200 paid. Shower and bed sheets dirty. Not in good part of town
Stayed 2 nights in Mar 2024
Response from Nancy Y. on Mar 19, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 19, 2024
Thank you for the perfect rating!!Nancy Y.#Team6

6/10 Okay

Baltazar

Liked: Staff & service
It’s a motel 6 it’s ok
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 19, 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

6/10 Okay

Eric

Liked: Staff & service
Disliked: Amenities
No wifi the entire 4 day weekend. Other businesses had it in the area so no explanation.
Stayed 4 nights in Feb 2024
Response from Brand Experience Team on Mar 11, 2024
Hi Eric,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Mesha

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Is was an unsafe environment. Arriving at midnight there were men ourside on the corner. There was a woman on the corner. It was back being another set of buildings. I would not stay there alone or with children.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 11, 2024
Hi Mesha,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

2/10 Terrible

Susan

Disliked: Cleanliness, amenities, property conditions & facilities
Hi number of loud and noisy people all night and morning. People arguing all night long.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Mar 11, 2024
Hi Susan,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Okay

Vital, Tarzana

Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 14, 2024
Hi Vital, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6

6/10 Okay

William

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was helpful, but this facility badly needs updating. No toiletries or coffee in the room - you had to go to the front desk. No blow dryer was available either time I asked. A/C was loud and could not be adjusted. Neighborhood did not seem safe. We would not stay there again.
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on Mar 7, 2024
Hi William,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

4/10 Poor

Brad

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on Mar 7, 2024
Hi Brad,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

William

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was cat food underneath the bed!!! The place was absolutely terrible. I would have been better off to stay in a chicken coup or sleep in my rental car, which is what I should have done. WARNING, stay away from this place. Unsafe, dirty, and expensive for sleeping where they feed their cats.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 7, 2024
Hi WilliamThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Kind staff
Stayed 1 night in Feb 2024

6/10 Okay

Adolf

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no coffee in room... had to run across highway to service station to get coffee... had to ask for shampoo in room...very loud....
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 7, 2024
Hi Adolf,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

4/10 Poor

Jeff

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It's a bit run down. Tub was stained. Floor was dirty. Toilet flushed but didn't evacuate properly. Card keys were flaky.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 29, 2024
Hi Jeff,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

4/10 Poor

Cory

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bed size was smaller than advertised and the head and one side were against walls making in difficult to access. The AC unit appeared to not be working as it was unplugged. The cleaning staff definitely need to pay more attention to the room. At check in staff mentioned they had security on overnight which raised concerns and as we were leaving earlier in the morning police were doing a routine patrol that included going through the lot.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 29, 2024
Hi Cory,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

SHALIE

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Difficult to access property, sketchy surroundings, a couple “guests” gathered outside room(near landing) to smoke and converse about life late into night, bath towels threadbare and very dingy, ac/heat unit had broken on/off button on control planel.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 29, 2024
Hi Shalie,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

Demetrius

Business traveller
Liked: Staff & service
Disliked: Amenities
The motel room was clean indeed but it had a smell of cigarette; but the turn off was, no microwave and no refrigerator and when you are working 10-12 hr shifts that the last thing you want.
Stayed 4 nights in Feb 2024
Response from Brand Experience Team on Feb 29, 2024
Hi Demetrius,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 Excellent

Charles

Stayed 1 night in Feb 2024

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
I love how quit of a stay it has been
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Feb 29, 2024
Hi SonyaWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The picture were not accurate of the room. Burn marks all over the tub, floors and toilet. The toilet tank top was broke and just pieced back in together. Good though was that the bed was clean and comfortable
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 29, 2024
Hi Elizabeth,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

2/10 Terrible

Juan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Crazy people screaming all night. No security! for the price, do not stay here ever.
Response from Brand Experience Team on Feb 20, 2024
Hi Juan, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 Okay

Miriam

Business traveller, Travelled with partner
I booked online a doble bed room and they gave us one bed with a full size bed, we where tired from driving 6 hours so no energy to go back and request or fight for what we paid … We arrived around 10 pm …A few minutes later our next door neighbor had so much noise but same thing no energy to do anything… We left early by 6am ..
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 20, 2024
Hi Miriam, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

2/10 Terrible

Jason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had to leave in middle of the night due to bug infestation. The attendant issued a full refund so that it it better, but ended up sleeping in the car afterwards because of it.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 20, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 Okay

Ally

Business traveller
Disliked: Cleanliness, property conditions & facilities
We had a late flight and early departure and needed a place to stay. Beds were clean, but the floors were covered in human hair around beds against walls and in and near bathroom. It was really hard to want to stay longer than we did. Luckily we just were there for 5 hrs. Overpriced for the cleanliness of it.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 20, 2024
Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Kaur J.#Team6

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 20, 2024
Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6

4/10 Poor

Francisco

Disliked: Cleanliness, property conditions & facilities
Not family friendly
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Feb 13, 2024
We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 Poor

Linda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property had obviously not been upgraded or even barely maintained for 50 years. The bathroom facilities , like sink, porcelain are stained, corners of the floor have dirt and grime build up, the door frames have chunks of wood that are missing and simply painted over, I was under the impression there was supposed to be a breakfast included. It was coffee with powdered cream. The property is so poorly sound proofed that you can hear the street traffic at such high decibels that you have to turn the sound up loud on the tv so that you can even hear the dialogue. I probably slept for two hours. Ended up pulling into a truck stop to nap after i left. Wow, this place should be bull dozed down.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 13, 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

10/10 Excellent

marru

Stayed 1 night in Jan 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access and good service from staff
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 6, 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
front desk was very nice & informative . area is nice and clean. And is very much appreciated!
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 6, 2024
We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the facility was close to the place I needed to visit, I would not stay at this hotel in the future. The reason being that other guests were loud and noisy throughout the night. Two of the nights there were loud cars, and even louder people shouting and talking past midnight. I am aware that this may be out of the control of management, but you get what you pay for. Paying a higher price may result in more considerate guests.
Stayed 4 nights in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hi Catherine,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

2/10 Terrible

Desmond

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 2, 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints from Us!
Response from Brand Experience Team on Feb 13, 2024
Gee, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Kaur J.#Team6

6/10 Okay

Richard

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

4/10 Poor

Danny

Liked: Staff & service, property conditions & facilities, room comfort
Keep getting Lock out of my room
Stayed 2 nights in Dec 2023

4/10 Poor

Nicole

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023