Dear Guest, thank you for choosing JW Marriott Phoenix Desert Ridge Resort & Spa, and for the kind rating. We pledge to provide the finest service and accommodations, and we are pleased you enjoyed your time with us. We hope you will choose us every time your travels bring you to the area. Best Regards, Kimberly Geng, Guest Experience Specialist

Dear Robert, Thank you for sharing about your stay at JW Marriott Phoenix Desert Ridge Resort & Spa. We appreciate the flattering remarks, and we are glad you enjoyed our inspiring surroundings. We appreciate your review and hope to see you again on your next visit to our beautiful city.Best Regards,Theresa Campici,Guest Experience Specialist

Dear Emir, Thank you for being our guest and for taking the time to share your comments. We sincerely apologize for the unpleasant dining experience you had at our on-site restaurants and the frustration this caused you. We appreciate your honest feedback, and we will be following up with our entire team as we are committed to providing an exceptional stay to every guest. We regret that you left disappointed, and we would welcome the opportunity to discuss your visit in detail. Thank you again for choosing us, and we look forward to hearing from you.Best Regards,Theresa Campici,Guest Experience Specialist

Dear Ashwin, Thank you for choosing JW Marriott Phoenix Desert Ridge Resort & Spa and for the kind review. We are glad to hear how much you enjoyed your time with us, especially our lazy river. We hope to welcome you and your family again soon for another well-balanced visit, crafted with our personal touch.Best Regards,Theresa Campici,Guest Experience Specialist

Dear Stephen, Thank you for being our guest and for writing such a great review. We are delighted that our inspired service and surroundings exceeded your expectations and that you particularly loved our pool and hot tub. We hope that your enriching experience will bring you back to enjoy more of what we have to offer. Thank you again for choosing the JW Marriott Phoenix Desert Ridge Resort & Spa.Best Regards,Theresa CampiciGuest Experience Specialist

Dear Michael, Thank you for sharing about your stay at JW Marriott Phoenix Desert Ridge Resort & Spa. We appreciate the flattering remarks, and we are glad you enjoyed our inspired surroundings and premium amenities. We hope to see you again on your next visit to our beautiful city.Best Regards,Theresa Campici,Guest Experience Specialist

Dear Ana, Thank you for being our guest and writing a great review. We are delighted that our courteous associates exceeded your expectations and that you particularly loved our stylish array of amenities. We hope your enriching experience will bring you back to enjoy more of what we offer. Thank you again for choosing the JW Marriott Phoenix Desert Ridge Resort & Spa.Best Regards,Theresa CampiciGuest Experience Specialist

Dear Julie, Thank you for being our guest and for the great rating. We are delighted that our excellent amenities and surroundings exceeded your expectations. We hope that your enriching experience will bring you back to enjoy more of what we have to offer. Thank you again for choosing the JW Marriott Phoenix Desert Ridge Resort & Spa.Best Regards,Theresa Campici,Guest Experience Specialist

Dear Kathy, Thank you for staying with us. We were happy to read that you enjoyed your overall stay, but we regret that you did not like our location. Our front desk staff has information about local attractions, restaurants, and shopping that they can provide to our guests. We hope to have the opportunity to assist you on your next visit and help make your stay enjoyable.Best Regards,Theresa CampiciGuest Experience Specialist

Dear Trino, It was our pleasure serving you at JW Marriott Phoenix Desert Ridge Resort & Spa. It is always wonderful to hear from our guests, and we are delighted you enjoyed your stay. We look forward to seeing you again soon. Best Regards,Theresa CampiciGuest Experience Specialist

Dear Derek, Thank you for choosing to visit JW Marriott Phoenix Desert Ridge Resort & Spa and for taking the time to post a review. We enjoy hearing when our guests leave richer than when they arrived and also with replenished spirits. We are especially happy you loved our elegant property and delicious dining options. We look forward to having the opportunity to accommodate you again soon.Best Regards,Theresa CampiciGuest Experience Specialist

Dear Guest, Thank you for letting us know your visit to JW Marriott Phoenix Desert Ridge Resort & Spa was perfect in every way. We appreciate you being our guest and look forward to welcoming you again soon.Best Regards,Theresa CampiciGuest Experience Specialist

Dear Brent, Thank you for sharing about your stay at JW Marriott Phoenix Desert Ridge Resort & Spa. We appreciate the flattering remarks and are glad you enjoyed our elegant property and wonderful location. We look forward to seeing you again on your next visit to our beautiful city.Best Regards,Theresa CampiciGuest Experience Specialist

Dear Satyajit, Thank you for sharing about your stay at JW Marriott Phoenix Desert Ridge Resort & Spa. We appreciate the flattering remarks, and we are glad you enjoyed our inspired service and premium amenities. We are committed to quality and craft and are pleased to know that our in-house restaurants enhanced your visit with us. We hope to see you again on your next visit to our beautiful city.Best Regards,Theresa CampiciGuest Experience Specialist

Dear Laura, Thank you for your fantastic rating. We are delighted to know you loved every aspect of our hotel. We look forward to welcoming you back to JW Marriott Phoenix Desert Ridge Resort & Spa.Best Regards,Theresa CampiciGuest Experience Specialist

Dear Joseph, Thank you for the excellent rating. It is always wonderful to hear from our guests, and we are delighted you enjoyed your stay. We hope you were able to take advantage of our five sparkling pools, lazy river, and waterslide as well as Revive Spa and our two championship golf courses. It was our pleasure serving you at JW Marriott Phoenix Desert Ridge Resort & Spa, and we hope to see you again soon. Best Regards,Theresa CampiciGuest Experience Specialist

Dear Jennifer, Thank you for being our guest at JW Marriott Phoenix Desert Ridge Resort & Spa and for letting us know that our oasis, nestled within the serene beauty of Arizona's Sonoran Desert, provided you with the enriching experience you deserve. We look forward to welcoming you back for another exceptional experience with us.Best Regards, Theresa Campici Guest Experience Specialist

Dear Thomas, Thank you for choosing to stay at JW Marriott Phoenix Desert Ridge Resort & Spa and for taking the time to provide your rating. We take pride in ensuring that our guests leave feeling enriched and rejuvenated with replenished spirits. It was our pleasure to accommodate you, and we look forward to welcoming you on your next visit to the area.Best Regards, Theresa Campici Guest Experience Specialist

Dear Jill, Thank you for the warm compliments. It is always wonderful to hear from our guests, and we are delighted you enjoyed your stay. We hope you were able to take advantage of our five sparkling pools, lazy river, and waterslide as well as Revive Spa and our two championship golf courses. It was our pleasure serving you at JW Marriott Phoenix Desert Ridge Resort & Spa, and we hope to see you again soon.Best Regards,Theresa CampiciGuest Experience Specialist

Dear Courtney, Thank you for the excellent rating. We are delighted you had an outstanding stay at JW Marriott Phoenix Desert Ridge Resort & Spa and that you loved all aspects of our hotel. We appreciate your business and look forward to seeing you again soon.Best Regards,Theresa CampiciGuest Experience Specialist

Dear Lillian, Thank you for staying at JW Marriott Phoenix Desert Ridge Resort & Spa and sharing your feedback. We are thrilled to know you liked our well-maintained property, courteous associates, and excellent food. However, we apologize for the issues you had with our housekeeping team, and we will address them appropriately. It was a pleasure to host you, and we look forward to your next visit. Best Regards,Theresa Campici,Guest Experience Specialist

Dear Andrew J, Thank you for being our guest at JW Marriott Phoenix Desert Ridge Resort & Spa and sharing your experience. We are delighted to know you were pleased with our well-maintained property, courteous associates, and delicious food. However, we apologize for the concern you had with our housekeeping team, and we will address them appropriately. Thank you again for your feedback, and we look forward to your return visit. Best Regards,Theresa Campici,Guest Experience Specialist

Dear Zenia, Thank you for making JW Marriott Phoenix Desert Ridge Resort & Spa a part of your travel plans. We are glad to know your kids enjoyed the thoughtful amenities we offer and that you were pleased with our beautiful ambiance and dedicated associates. However, we are sorry for your disappointing in-room dining experience and for the unpleasant interaction you had with one of our staff members. We will address your comments appropriately as we are always looking for ways to improve. Furthermore, we truly regret the difficulty you had with keeping your room at a comfortable temperature and the cleanliness issues you encountered. Your concerns will be shared accordingly to ensure we focus on providing flawless accommodations to our guests. We are grateful for all of your feedback, and we hope to see you again on your future visit to the area. Best Regards,Theresa Campici,Guest Experience Specialist

Dear Jeremy, We are glad your conference brought you to JW Marriott Phoenix Desert Ridge Resort & Spa. We are delighted to have exceeded your expectations as we strive to provide inspired events in inspired settings. We are thrilled to learn we met that expectation for you and look forward to having the pleasure of a return visit soon.Best Regards,Theresa CampiciGuest Experience Specialist

Dear Valerie, Thank you for sharing about your stay at JW Marriott Phoenix Desert Ridge Resort & Spa. We appreciate the flattering remarks, and we are glad you enjoyed your time with us. We are committed to quality and craft and are pleased knowing everything we have to offer enhanced your visit with us. We look forward to seeing you again on your next visit to our beautiful city.Best Regards,Theresa Campici,Guest Experience Specialist

Dear Gabriel, Thank you for sharing about your stay at JW Marriott Phoenix Desert Ridge Resort & Spa. We appreciate the flattering remarks, and we are glad you enjoyed your time with us. We are committed to quality and craft and are pleased knowing everything we have to offer enhanced your visit with us. We look forward to seeing you again on your next visit to our beautiful city.Best Regards,Theresa Campici,Guest Experience Specialist

Dear Leonardo, Thank you for choosing JW Marriott Phoenix Desert Ridge Resort & Spa and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Theresa CampiciGuest Experience Specialist

Dear Ryan, Thank you for choosing our hotel, and taking the time to share your experience with us. We sincerely apologize for the frustration you experienced at our pool. We are always looking for opportunities to improve our guest experience, so we are grateful for your feedback. Please know we do provide open seating at the Wildfire Pool, Mesa Pool, and Lazy River, and we hope that you will return in the future to experience all the hotel has to offer. We are grateful for your patience, and hope you will consider a return visit so we can show you our devotion to giving each guest a premium, authentic experience.Best Regards,Theresa CampiciGuest Experience Specialist

Dear Belinda, Thank you for the generous rating of our hotel, JW Marriott Phoenix Desert Ridge Resort & Spa. We are delighted you enjoyed everything our hotel has to offer. We are passionate about crafting enriching experiences with our inspired service and commitment to quality. It was a pleasure welcoming you to our luxury resort, and we hope you will come back to see us soon.Best Regards,Theresa CampiciGuest Experience Specialist

Dear Robert, It was our pleasure having you at JW Marriott Phoenix Desert Ridge Resort & Spa, and we appreciate you taking the time to leave a review. Thank you for mentioning that you enjoyed your time with us and had a fantastic stay. However, we regret not meeting your expectations with our on-site restaurants. We value your feedback as we continually strive to elevate our guest experience. We look forward to another opportunity to host you on your next visit.Best Regards,Theresa CampiciGuest Experience Specialist

Dear Maritza, Thank you for the generous rating. It is always wonderful to from our guests, and we are delighted to see you enjoyed your stay. It was our pleasure serving you at JW Marriott Phoenix Desert Ridge Resort & Spa, and we hope to see you again soon. Best Regards,Theresa Campici,Guest Experience Specialist

Dear Cindy, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your visit. It was our pleasure hosting you at JW Marriott Phoenix Desert Ridge Resort & Spa; we look forward to seeing you again soon. Best Regards,Theresa CampiciGuest Experience Specialist

Dear Eduardo, We are truly sorry for not delivering the exceptional stay you deserve. Everything we do is aimed at giving each guest an enriching visit, so we are disappointed to know this was not your experience. Please accept our sincere apologies for the inconvenience caused due to the issues with the HVAC unit and for the lack of responsiveness you received regarding this concern during your stay. We will address this concern appropriately to ensure such instances are not repeated and that we serve you better in the future. We would like to regain your trust and hope you will give us another chance in the future.Best Regards,Theresa Campici,Guest Experience Specialist

Dear Rexford, We would first like to congratulate you both on your recent marriage. We want every guest to experience genuine, attentive, and warm service throughout their time with us, and we apologize for anything other than a perfect stay. We are grateful for your feedback and have relayed your concerns to the appropriate individuals to improve our services going forward. We are also sorry for the maintenance issues you encountered during your stay. Thank you for bringing this to our attention; we will address your comments appropriately. On a brighter note, we are pleased you liked the great service you received from Laura and will share your kind words with her. We hope to have another opportunity to provide you and your wife with the tailored and authentic hospitality for which we are known.Best Regards,Theresa CampiciGuest Experience Specialist

Dear Kristy, Thank you for the honest review. We are truly sorry for not delivering the exceptional stay you deserve. Everything we do is aimed at giving each guest an enriching visit, so we are disappointed to know this was not your experience. Please accept our sincere apologies for your disappointment with our in-house restaurants. We are grateful for the feedback that helps us enhance our guest experience. We would like to regain your trust and hope you will give us another chance in the future.Best Regards,Theresa Campici,Guest Experience Specialist

Dear Melissa, We are delighted you had an outstanding stay at JW Marriott Phoenix Desert Ridge Resort & Spa and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.Best Regards,Theresa Campici,Guest Experience Specialist

Dear Liudmila, Thank you for the warm compliments. It is always wonderful to hear from our guests, and we are delighted you enjoyed your stay. It was our pleasure serving you at JW Marriott Phoenix Desert Ridge Resort & Spa, and we look forward to seeing you again soon. Best Regards,Theresa CampiciGuest Experience Specialist

Dear Zane, We are delighted you had an outstanding experience at JW Marriott Phoenix Desert Ridge Resort & Spa and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.Best Regards,Theresa Campici,Guest Experience Specialist

Dear John, Thank you for your fantastic rating and for letting us know your experience stay at JW Marriott Phoenix Desert Ridge Resort & Spa was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the future.Best Regards,Theresa Campici,Guest Experience Specialist

Dear Bryan, Thank you for the warm compliments. It is always wonderful to hear from our loyal guests, and we are delighted you enjoyed your stay. It was our pleasure serving you at JW Marriott Phoenix Desert Ridge Resort & Spa, and we look forward to seeing you again soon. Best Regards,Theresa CampiciGuest Experience Specialist

Dear Paul, Thank you for sharing about your stay at JW Marriott Phoenix Desert Ridge Resort & Spa. We appreciate the flattering remarks, and we are glad you enjoyed our beautiful property. We hope to see you again on your next visit to our beautiful city.Best Regards,Theresa Campici,Guest Experience Specialist

Dear Gabriel, On behalf of all of us here at JW Marriott Phoenix Desert Ridge Resort & Spa, we want to thank you for your inspiring review. We are pleased to know that you enjoy our all-encompassing lifestyle experience at our luxury resort. Thank you for being our loyal guest; we look forward to accommodating you again soon.Best Regards,Theresa CampiciGuest Experience Specialist

Dear Jason, Thank you for being our guest at JW Marriott Phoenix Desert Ridge Resort & Spa. We loved knowing you had an outstanding stay with us. Thank you for the kind rating, and we look forward to accommodating you again soon.Best Regards,Theresa Campici,Guest Experience Specialist

Dear Valued Guest, Thank you for the wonderful rating. It is always wonderful to hear from our guests, and we are delighted to see you enjoyed your stay. It was our pleasure serving you at JW Marriott Phoenix Desert Ridge Resort & Spa, and we hope to see you again soon. Best Regards,Theresa Campici,Guest Experience Specialist

Dear Darin, Thank you for being our guest and for taking the time to share your comments. We are pleased you were satisfied in general, but we regret not meeting your expectations in some areas, especially with regard to our food prices. We appreciate knowing about the things you would change, and we hope to have another opportunity to show you our commitment to providing elevated, quality experiences.Best Regards,Theresa Campici,Guest Experience Specialist

Dear Ingo, We are truly sorry for not delivering the exceptional stay you deserve. Everything we do is aimed at giving each guest an enriching visit, so we are disappointed to know this was not your experience. We would like to regain your trust and hope you will give us another chance in the future.Best Regards,Theresa Campici,Guest Experience Specialist

Dear Richard, Thank you for the perfect rating. We are glad you had a wonderful time at JW Marriott Phoenix Desert Ridge Resort & Spa. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Best Regards,Theresa CampiciGuest Experience Specialist