Title: Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites Hotel with free parking, 4-minute walk to Arizona Mills Mall ![Courtyard](https://images.trvl-media.com/lodging/1000000/10000/5900/5874/ee20141d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior detail](https://images.trvl-media.com/lodging/1000000/10000/5900/5874/9f3f5fd5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre](https://images.trvl-media.com/lodging/1000000/10000/5900/5874/b9052d09.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/10000/5900/5874/8ee0e300.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre](https://images.trvl-media.com/lodging/1000000/10000/5900/5874/518c515f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Arizona State University, Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites welcomes guests with its rooftop terrace and lobby fireplace. Visitors can relax in the spa tub, swim in the outdoor pool, connect with free in-room WiFi, or exercise at the gym. 6.6 ## Popular amenities - Hot tub - Room service - Pool - Gym - Pet-friendly - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=5874&PinnedHotelID=5874&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=5874&PinnedHotelID=5874&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=5874&PinnedHotelID=5874&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=5874&PinnedHotelID=5874&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5874&PinnedHotelID=5874&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5874&PinnedHotelID=5874&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=5874&PinnedHotelID=5874&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=5874&PinnedHotelID=5874&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 5 of 5 rooms ![Pillowtop beds, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/10000/5900/5874/7ab7e3d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed with Sofa bed ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Kitchenette Mini-fridge Flat-screen TV Sofa bed - queen Separate bedroom - 376 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Pillowtop beds, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/10000/5900/5874/af0e204a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Bedroom ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Kitchenette Mini-fridge Flat-screen TV Sofa bed - queen Separate bedroom - 419 sq ft - 1 bedroom - Sleeps 6 - 2 Queen Beds and 1 Double Sofa Bed ![Pillowtop beds, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/10000/5900/5874/bad38a74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 2 Queen Beds ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Flat-screen TV Blackout drapes/curtains Pillowtop bed Private bathroom - 247 sq ft - Sleeps 4 - 2 Queen Beds ![Pillowtop beds, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/10000/5900/5874/f7cc5106.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed with Sofa bed ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Flat-screen TV Blackout drapes/curtains Pillowtop bed Private bathroom - 247 sq ft - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ![Pillowtop beds, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/10000/5900/5874/bb5078e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Flat-screen TV Blackout drapes/curtains Pillowtop bed Private bathroom - 312 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![3 outdoor pools, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/10800/10782/c5e2c3c3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Boulders Resort & Spa Scottsdale, Curio Collection by Hilton Pinnacle Peak - Pool - Hot tub - Spa - Restaurant 8.8 Excellent 1,001 reviews CA $265 CA $358 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Phoenix-Hotels-Boulders-Resort-Spa-Scottsdale.h10782.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=178298&destination=Phoenix (and vicinity)&destType=MARKET&latLong=33.44828,-112.07518&searchId=7ecc2331-a841-4851-ae20-010b93e157c8&top_cur=CAD) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/580000/577900/577892/7d12bf8b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ADERO Scottsdale Resort, Autograph Collection Scottsdale - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPhoenix-Hotels-Hotel-TempePhoenix-Airport-InnSuites-Hotel-Suites.h5874.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPhoenix-Hotels-Hotel-TempePhoenix-Airport-InnSuites-Hotel-Suites.h5874.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C33.37820%2C-111.96547&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=x_rnGYhmOAN_02mO0E8c4JSwefQ=) 1651 W Baseline Rd, Tempe, AZ, 85283 #### What's nearby - Arizona Mills Mall - 3 min walk - 0.3 km - LEGOLAND® Discovery Center - 10 min walk - 0.9 km - Oasis Water Park - 10 min walk - 0.9 km - Arizona Grand Golf Course - 12 min walk - 1.0 km - Arizona State University - 7 min drive - 6.8 km #### Getting around - College Ave - Apache Blvd Station - 7 min drive - Phoenix Sky Harbor Intl. Airport (PHX) - 10 min drive #### Restaurants - ‪Rainforest Cafe - ‬9 min walk - ‪McDonald's - ‬6 min walk - ‪Circle K - ‬6 min walk - ‪Taqueria Factory Fruitlandia - ‬7 min walk - ‪Lobby Bar - ‬15 min walk ## About this property ### Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites Hotel near Arizona Mills Mall At Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, you can look forward to a rooftop terrace, dry cleaning/laundry services, and a fireplace in the lobby. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center. You'll also enjoy the following perks during your stay: - An outdoor pool - Free self parking - Concierge services, tour/ticket assistance, and multilingual staff - Coffee/tea in the lobby, barbecue grills, and luggage storage Room features All 160 rooms boast comforts such as free international calls and air conditioning, in addition to thoughtful touches like free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with shower/tub combinations and free toiletries - Flat-screen TVs with premium channels - Mini fridges, microwaves, and coffee/tea makers ## Similar properties ![Outdoor pool, open 7:00 AM to 11:00 PM, sun loungers](https://images.trvl-media.com/lodging/1000000/10000/8700/8679/a4848311.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Phoenix Tempe Tempe - Pool - Hot tub - Free airport shuttle - Pet-friendly 8.4 Very good 1,132 reviews CA $126 CA $144 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=8679&PinnedHotelID=8679&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/310000/306700/306691/41b8cfd0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sonesta ES Suites Tempe South Tempe - Pool - Hot tub - Breakfast included - Pet-friendly 7.4 Good 1,002 reviews CA $100 CA $114 total includes taxes & fees Nov 30 - 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Onsite parking includes off-street options ### Food and drink - A restaurant - Coffee and tea in common areas ### Things to do - Gym - Hot tub - Outdoor pool ### Family friendly - In-room microwave - Laundry facilities - Mini-fridge - Outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - 1,496 square feet of conference space - 24-hour business center - Meeting room ### Outdoors - Barbecue grill - Picnic area - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - No elevator - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 2 floors - 5 buildings - Banquet hall - Built in 1983 - Designated smoking areas (fines apply) - Fireplace in lobby ## Room amenities ### Bedroom - Blackout drapes - Pillowtop mattress ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - Flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Microwave - Mini-fridge ### More - Air conditioning - Connecting rooms available - Desk - Free international calls - Free local calls - Free long-distance calls - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 20 per accommodation, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 20 lbs per pet) Pets cannot be left unattended Smoking rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 20.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 200 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 20 per accommodation, per night - Service animals are exempt from fees - Rollaway bed fee: USD 20.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Hotel Tempe Phoenix Airport InnSuites Mall InnSuites InnSuites Hotel Tempe Phoenix Airport InnSuites Mall Hotel Tempe/Phoenix Airport InnSuites Mall Hotel Tempe/Phoenix InnSuites Mall Tempe/Phoenix Airport InnSuites Mall Tempe/Phoenix InnSuites Mall Hotel Tempe/Phoenix Airport InnSuites at the Mall Hotel Tempe/Phoenix Airport InnSuites Hotel Suites ## Frequently asked questions ### Does Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites have a pool? > Yes, this property has an outdoor pool. ### Is Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites pet-friendly? > Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 20 lbs per pet. There's a fee of USD 20 per accommodation, per night. Service animals are exempt from fees. ### How much is parking at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites? > Self parking is free at this property. ### What time is check-in at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites? > Check-in start time: 4:00 PM; Check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites? > Check-out is at 11:00 AM. ### Where is Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites located? > Located in South Tempe, this hotel is within a 15-minute walk of Arizona Mills Mall, SEA LIFE Arizona Aquarium, and LEGOLAND® Discovery Center. Oasis Water Park and Arizona Grand Golf Course are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 235 8 - Good 275 6 - Okay 184 4 - Poor 132 2 - Terrible 174 ### 6.8/10 Cleanliness ### 7.2/10 Staff & service ### 6.8/10 Amenities ### 6.4/10 Property conditions & facilities ### 8/10 Good #### Amy Feb 23, 2021 Liked: Staff & service, room comfort #### Pleasant Staff Great Location Front Desk Staff ,Jeffery, was very helpful and pleasant. Location is great with a large park across the street. Price for Scottsdale was wonderful. However, the room itself: couch had stains and the shower wasn't operating properly. The stains were questionable so we turn the cushions upside down and it looked much better. The shower plumbing needs some work as more water seems to come out the bath spout than out the shower head. ##### Amy Stayed 1 night in Nov 2020 ### 8/10 Good #### Verified traveller Feb 4, 2021 Liked: Staff & service, room comfort Disliked: Cleanliness #### Decent stay overall it was a good stay. Quiet and hotel staff practiced social distancing. Room was not clean but after spending $10 at dollar store for cleaning items and doing it myself it was a lot more comfortable. They did give me a discount for one night because the hot water wasn't working, which sucked. However the discount made up for it. ##### Verified traveller Stayed 6 nights in Nov 2020 ### 10/10 Excellent #### Verified traveller Dec 28, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel. Staff very friendly and I loved everything about my stay. ##### Verified traveller Stayed 4 nights in Dec 2020 ### 2/10 Terrible #### Verified traveller Dec 12, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst place Ive been too This place looked so nice from the online pictures. Once I got there, the room was filthy and the service at the front desk was poor. The surrounding area was also not the best one to be in. I checked out immediately and went to another hotel and it was like day and night. I do NOT recommend this hotel AT ALL. ##### Verified traveller Stayed 3 nights in Dec 2020 ### 6/10 Okay #### Verified traveller Dec 11, 2020 #### ASU Visit The hotel is old and definitely needs remodeling. The conditions are run down and repairs are needed. It almost looks like a weekly stay for locals. I'm glad we only needed to stay overnight. Unfortunately won't stay again until it's has been remodeled. The location was excellent and very convenient to stores, food places and even the ASU stadium. Customer service from employees...i.e. front desk, housekeeping and management was great (reason I gave it 3 stars and not 2 stars) LOOKS LIKE A NAME CHANGED MAYBE DUE TO NEW MANAGEMENT OR OWNERS SO HOPEFULLY REMODELING SOON!! ##### Verified traveller Stayed 1 night in Dec 2020 ### 10/10 Excellent #### Hector Dec 9, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great price and great cleaning service. ##### Hector Stayed 7 nights in Nov 2020 ### 4/10 Poor #### Verified traveller Dec 6, 2020 Disliked: Property conditions & facilities, room comfort #### Run Down with a Super Spreader Event in Full Swing When I arrived, my suite had been given away. The clerk was only authorized to offer me $4/night off for the difference between a suite and a room. When I berated the booking service, she felt threatened and we had pointed words (no name calling, no banging on counters or plexiglass partition, yet she felt threatened), even though I pointed out my ire was not at her. (Mutual apologies exchanged next morn). Eventually,I was checked in and told that I would not be charged until the manager dealt with the situation in the morning (I was later given a more significant reduction in my rate). However, I was told if I had paid for the room in advance — even though Hotels.com offers me the option not to do so — the suite would have been saved. So much for being a Gold member NINE YEARS IN A ROW. The motel itself is VERY run down. The cement steps are chipped, the stones and all the walkways are stained or have chipped paint, and they are dirty. Between the parking lot and my room, I saw a few overflowing trash cans. Okay, it was night on Friday. My room was near the pool, and the full-on pool party! (repeated the next night). People barbecuing, pool and hot tub filled with people, music blasting. There were 50+ people (no exaggeration, have a pic), NO MASKS! NO SOCIAL DISTANCING! (Was this legal? Definitely NOT safe.) The room, itself, though in need of a paint job and with scratched furniture, was very clean. I am very sure that I was not in danger of covid there. ##### Verified traveller Stayed 4 nights in Nov 2020 ### 8/10 Good #### LANA Dec 6, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room met my needs. It was a bit small but was serviceable. The hotel was close to everything we needed. Staff was helpful and nice. ##### LANA Stayed 2 nights in Dec 2020 ### 4/10 Poor #### Verified traveller Dec 5, 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The beds had dirty soiled linens with body fluids. Had towels, no face cloths. It's a health hazard. The property isn't well lit. No security. No elevators. Ice machines are placed in areas that are dark isolated. I had no room service during my 3 night stay. Very disappointing! ##### Verified traveller Stayed 3 nights in Dec 2020 ### 10/10 Excellent #### Shelly, Tempe Dec 4, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I can’t say enough good things about this hotel! I love it there! The staff were super nice, they make you feel comfortable. The rooms are clean, and comfortable. The WiFi is wonderful and fast. ##### Shelly Stayed 14 nights in Nov 2020 ### 10/10 Excellent #### Michelle, Tempe Dec 4, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is amazing! We are in the process of getting our own home and this hotel has been the best! They have clean rooms, free breakfast, heated pool, a social hour where you get two free drinks every night! The staff are super friendly. Not to mention it’s pet friendly!! ##### Michelle Stayed 7 nights in Nov 2020 ### 8/10 Good #### Jaime Dec 1, 2020 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service It is a great location. Not sure if service was so bad due to Covid the holiday. You had to request linens and cleaning daily, but didn’t get clean towels daily ##### Jaime Stayed 5 nights in Nov 2020 ### 6/10 Okay #### Kristen Nov 29, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities #### Ant infestation My stay was honestly a nightmare the first day I arrived on the property my kitchen already had ants that were crawling on the counter. So I cleaned it up thinking that it would go away. It ended up turning into an infestation of ants all over my kitchen. Had to throw food away due to this. Also wasn't able to leave anything on the counters for more than 10 minutes without ants appearing everywhere I notified the office about the condition and they told me that maintenance would spray. I was there for 5 days and it was never taken care of and just got worse. It was to the point where I had to check out of the room because I was dissatisfied with the hotel. The room size is great but unfortunately they have an ant problem. ![](https://a.travel-assets.com/ugc/hotel-reviews/DDEC60AF4DD661016BA97E3C5D0CEE803897ACE51606677489072.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/31A8472FC696A2B43904B99AFD0A64FA22729E9C1606677528759.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2FFAB49ABED214D37FFAEC536F8C9556771DA56E1606677580591.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kristen Stayed 2 nights in Nov 2020 ### 10/10 Excellent #### Barb Nov 29, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A Great Place to stay! One of the best I have stayed at in area. It's wonferful! ##### Barb Stayed 1 night in Nov 2020 ### 2/10 Terrible #### Niya, Chicago Nov 29, 2020 Disliked: Cleanliness, amenities, property conditions & facilities I travel a lot for leisure and business and I must say this hotel is the worst I have ever stayed at. The hotel is truly disgusting and looks nothing like the pictures advertised. The area surrounding the hotel is filthy. We saw opened trash bags and litter everywhere including the stairwell and hallways leading to the rooms. We saw a drug transaction in the parking lot and the place looks very sketchy. Our room smelled and everything looked so old and outdated. The chairs were so worn out and disgusting no one sat on them. We saw roaches and in our room and there was no hot water. Maintenance came and fixed it after we called. I get creeped out and itchy when I think of our experienced. Needless to say we spent one night there as it was the holidays ans we couldn't find a room anywhere else. Thankfully we were able to spend the rest of our time in Phoenix staying with family. Awful awful hotel. It needs to be shut down! ##### Niya Stayed 4 nights in Nov 2020 ### 2/10 Terrible #### Mike, Lake Havasu City AZ Nov 28, 2020 Disliked: Staff & service The staff was extremely rude. They have drug dealers that stay there on the bottom floor running from their room to the strip joint. Requested a room on 1st floor due to disability, was denied saying that they were all full. was told. "If this is not what you want to hear, you can stay somewhere else." I was not the only elderly person as my neighbor who used a walker was also put on the 2nd floor. ##### Mike Stayed 2 nights in Nov 2020 ### 10/10 Excellent #### Mark Nov 25, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Luxurious for it's price For it's price this is a great place to stay. I stayed 4 weeks, as I kept extending my stay since I enjoyed it so much. Management and staff are exceptional. Many little extras. High quality linens and towels. Very spacious. It's a bit older and the furnishings are a bit old, but fine for the price. Great location. Highly recommended. ##### Mark Stayed 8 nights in Nov 2020 ### 4/10 Poor #### Hannah, Phoenix Nov 24, 2020 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities bugs in some of the rooms on kitchen counters and stove ##### Hannah Stayed 4 nights in Nov 2020 ### 10/10 Excellent #### Breanna Nov 22, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great choice Needed a place to stay in Phoenix for school stuff for a couple weeks and this did the job. Felt comfortable being by myself here and overall the area was pretty quiet. I will definitely stay here again! ##### Breanna Stayed 12 nights in Nov 2020 ### 4/10 Poor #### Kim, Salem Utah Nov 20, 2020 Liked: Cleanliness, property conditions & facilities Disliked: Amenities The billing system is horrible!!! I want to pay for my stay and be done!! They had my credit card tied up the whole week and a half I stayed there!! Plus The deposit was pretty high!! ##### Kim Stayed 10 nights in Nov 2020 ### 6/10 Okay #### Marisol Nov 15, 2020 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Poor customer service Room was nice clean the guy at the front desk was very rude not helpful at all ##### Marisol Stayed 1 night in Nov 2020 ### 4/10 Poor #### shaneequa Nov 15, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### NEVER AGAIN Needless to say this was a very short stay. I was just looking for a place to stay overnight and found this cheap place to stay. This place looks nothing like the pictures. I was in a queen suite. I wiped down things With Lysol that I would to touch. The hotel was dirty. The pillows on the bed was half size, the towels were rough, the room had a old smell to it ##### shaneequa Stayed 1 night in Nov 2020 ### 8/10 Good #### Jose Nov 14, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great love the space. Just the $200.00 deposit was shocking. Wasn’t an expected fee. So just be prepared to dish that out. ##### Jose Stayed 2 nights in Nov 2020 ### 2/10 Terrible #### Marlinda Nov 11, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Our sofa bed had mouse droppings on beds ... ##### Marlinda Stayed 1 night in Nov 2020 ### 4/10 Poor #### Catalina Nov 6, 2020 Liked: Cleanliness, staff & service, property conditions & facilities #### Bait and switch There was a $20 pet fee for each pet plus tax.,the fine print on this site indicated $10. Had that been on front page and not in fine print I would’ve selected a different hotel. as my total was not worth the price. There’s a lot of shady people in the parking areas. People in the next room kept arguing all night which agitated our dogs and kept us up all night. It was scary to walk my pets around the property at different hours of the night. When we were leaving I ran into the fighting couple in the parking lot and they got mad at me for the barking dogs. Although the rooms are clean..they smell like old dirty ashtrays. Thin walls. Do not recommend. ##### Catalina Stayed 1 night in Nov 2020 ## Expedia's Latest Trends ### Hotels > [Hyatt Place Scottsdale/Old Town](https://www.expedia.ca/Phoenix-Hotels-Hyatt-Place-ScottsdaleOld-Town.h159161.Hotel-Information) > > [The Westin Kierland Villas, Scottsdale](https://www.expedia.ca/Phoenix-Hotels-The-Westin-Kierland-Villas.h1043911.Hotel-Information) > > [Boulders Resort & Spa Scottsdale, Curio Collection by Hilton](https://www.expedia.ca/Phoenix-Hotels-Boulders-Resort-Spa-Scottsdale.h10782.Hotel-Information) > > [Omni Scottsdale Resort & Spa at Montelucia](https://www.expedia.ca/Phoenix-Hotels-Omni-Scottsdale-Resort-Spa-At-Montelucia.h2263.Hotel-Information) > > [Royal Palms Resort and Spa, part of Hyatt](https://www.expedia.ca/Phoenix-Hotels-Royal-Palms-Resort-And-Spa.h791197.Hotel-Information) > > [Canopy by Hilton Scottsdale Old Town](https://www.expedia.ca/Phoenix-Hotels-Canopy-By-Hilton-Scottsdale-Old-Town.h54159544.Hotel-Information) > > [Hilton Vacation Club Scottsdale Links Resort](https://www.expedia.ca/Phoenix-Hotels-Scottsdale-Links-Resort-By-Diamond-Resorts.h665144.Hotel-Information) > > [Hotel Valley Ho](https://www.expedia.ca/Phoenix-Hotels-Hotel-Valley-Ho.h15298.Hotel-Information) > > [Bespoke Inn Scottsdale](https://www.expedia.ca/Phoenix-Hotels-Bespoke-Inn-Scottsdale.h6152687.Hotel-Information) > > [Hilton Phoenix Resort at the Peak](https://www.expedia.ca/Phoenix-Hotels-Hilton-Phoenix-Resort-At-The-Peak.h2729.Hotel-Information) > > [Marriott's Canyon Villas](https://www.expedia.ca/Phoenix-Hotels-Marriotts-Canyon-Villas.h987426.Hotel-Information) > > [Sheraton Phoenix Downtown](https://www.expedia.ca/Phoenix-Hotels-Sheraton-Phoenix-Downtown.h2007681.Hotel-Information) > > [HYATT house Scottsdale/Old Town](https://www.expedia.ca/Phoenix-Hotels-HYATT-House-ScottsdaleOld-Town.h200678.Hotel-Information) > > [JW Marriott Phoenix Desert Ridge Resort & Spa](https://www.expedia.ca/Phoenix-Hotels-JW-Marriott-Phoenix-Desert-Ridge-Resort-Spa.h892733.Hotel-Information) > > [W Scottsdale](https://www.expedia.ca/Phoenix-Hotels-W-Scottsdale.h1872501.Hotel-Information) > > [Arizona Biltmore, LXR Hotels & Resorts](https://www.expedia.ca/Phoenix-Hotels-Arizona-Biltmore.h9796.Hotel-Information) > > [Meridian CondoResorts](https://www.expedia.ca/Phoenix-Hotels-Meridian-CondoResorts.h852968.Hotel-Information) > > [The McCormick Scottsdale](https://www.expedia.ca/Phoenix-Hotels-The-McCormick-Scottsdale.h11221.Hotel-Information) > > [Kimpton Hotel Palomar Phoenix Cityscape by IHG](https://www.expedia.ca/Phoenix-Hotels-Kimpton-Hotel-Palomar-Phoenix-Cityscape.h5052263.Hotel-Information) > > [Four Seasons Resort Scottsdale at Troon North](https://www.expedia.ca/Phoenix-Hotels-Four-Seasons-Resort-Scottsdale-At-Troon-North.h423622.Hotel-Information) > > [Legacy Golf Resort](https://www.expedia.ca/Phoenix-Hotels-Legacy-Golf-Resort.h328584.Hotel-Information) > > [Embassy Suites by Hilton Phoenix Scottsdale](https://www.expedia.ca/Phoenix-Hotels-Embassy-Suites-Phoenix-Scottsdale.h423477.Hotel-Information) > > [The Monarch](https://www.expedia.ca/Phoenix-Hotels-The-Saguaro-Scottsdale.h4603199.Hotel-Information) > > [Grand Hyatt Scottsdale Resort](https://www.expedia.ca/Phoenix-Hotels-Hyatt-Regency-Scottsdale-Resort-And-Spa-At-Gainey-Ranch.h24193.Hotel-Information) > > [The Westin Kierland Resort and Spa](https://www.expedia.ca/Phoenix-Hotels-The-Westin-Kierland-Resort-And-Spa.h893067.Hotel-Information) > > [Orange Tree Resort](https://www.expedia.ca/Phoenix-Hotels-Orange-Tree-Resort.h856832.Hotel-Information) > > [Sanctuary Camelback Mountain Resort and Spa](https://www.expedia.ca/Phoenix-Hotels-Sanctuary-On-Camelback-Mountain-Resort-And-Spa.h27646.Hotel-Information) > > [Hyatt Regency Phoenix](https://www.expedia.ca/Phoenix-Hotels-Hyatt-Regency-Phoenix.h6802.Hotel-Information) > > [Hilton Phoenix Tapatio Cliffs Resort](https://www.expedia.ca/Phoenix-Hotels-Pointe-Hilton-Tapatio-Cliffs-Resort.h2736.Hotel-Information) > > [Arizona Grand Resort & Spa](https://www.expedia.ca/Phoenix-Hotels-Arizona-Grand-Resort-Spa.h2774.Hotel-Information)