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Reviews of Hampton Inn & Suites Phoenix Chandler-Fashion Center AZ

2.5 out of 5
Hampton Inn & Suites Phoenix Chandler-Fashion Center AZ
1231 S Spectrum Blvd, Chandler, AZ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 678 out of 1001 reviews" "
Rating 8 - Good. 198 out of 1001 reviews" "
Rating 6 - Okay. 61 out of 1001 reviews" "
Rating 4 - Poor. 37 out of 1001 reviews" "
Rating 2 - Terrible. 27 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Great location, clean room. Fit my big family.
Stayed 2 nights in Apr 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jacqui

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay! The place was very clean and the staff was so friendly. The kids enjoyed the pool every evening, and the pool area was nice and clean. The rooms were quiet and the beds were clean and comfortable. The breakfast served was delicious! There was a friendly, comfortable and welcoming vibe about the place. I highly recommend this hotel when staying in Chandler.
Stayed 3 nights in Apr 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great Breakfast
Stayed 4 nights in Mar 2024

10/10 Excellent

Cory

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Mar 2024

10/10 Excellent

Jose M

Liked: Cleanliness, staff & service, property conditions & facilities
It was a newer establishment and the staff was friendly.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kathy

Stayed 1 night in Mar 2024

8/10 Good

Reginald

Travelled with family and small children
Liked: Cleanliness, staff & service
Had an issues with the bathroom lights a toilet but was taken care of in a timely manner. Great breakfast and helpful staff.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jose

Stayed 3 nights in Mar 2024

2/10 Terrible

Jeff

Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Room was huge
Stayed 1 night in Feb 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff. Typical room and better then expected cleanliness. Breakfast was good. Price was high but better than most considering it was opening days for the Cactus League.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ramzi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 2 nights in Dec 2023

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, but twice I got a room with food from a previous person in the fridge. Once = oops! Twice = time to revamp the cleaning checklist!
Stayed 2 nights in Feb 2024

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was so friendly and kind. Room was very clean and comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Miriam

Liked: Staff & service, amenities, property conditions & facilities
Very clean and friendly
Stayed 1 night in Feb 2024

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to shopping & dining options.
Stayed 4 nights in Feb 2024

10/10 Excellent

Javier

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Arturo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good place to stay. Near the freeway, very clean and quiet. Staff very friendly
Stayed 2 nights in Feb 2024

10/10 Excellent

Belen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay with your family. The staff is above and beyond helpful and super nice. Thank you for a great stay!
Stayed 2 nights in Feb 2024

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was so clean, quiet, and friendly. I so enjoyed the quiet low vibration of the a/c and how wonderfully cool it kept my room. Great breakfast omelette and good coffee. I’ll stay here again and again!
Stayed 3 nights in Jan 2024

10/10 Excellent

Angie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly people
Stayed 3 nights in Jan 2024

10/10 Excellent

Ilea

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, clean and friendly place to stay with kids and pets.
Stayed 1 night in Dec 2023

10/10 Excellent

Jeanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean place and the staff is friendly.
Stayed 1 night in Jan 2024

4/10 Poor

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No breakfast after 9AM on Saturday and Sunday, pillows were uncomfortable, got a strained neck, no room cleaning.
Stayed 2 nights in Jan 2024

6/10 Okay

Naresh

Liked: Cleanliness, staff & service
Clean and friendly. Comfort and quality was not there. Bed was terrible making all kinds of noise. AC was making noise. It was not pleasant I will not stay at this place again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgrated becauae our room was not ready in time!
Stayed 1 night in Jan 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.enjoyed our stay
Stayed 1 night in Jan 2024

10/10 Excellent

Vanessa, Tucson

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room is very clean and comfortable. Very happy. The check in was great
Stayed 1 night in Jan 2024

10/10 Excellent

john

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
House keeping left the remnants from the last people in the fridge and the tub drained VERY slow but the staff was great and the location is excellent! I would stay here again, but clean the drains and clean out the fridge! Very good otherwise!
Stayed 2 nights in Jan 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio y la limpieza 100
Stayed 2 nights in Dec 2023

10/10 Excellent

roberto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the size of the rooms. They were over 500.sq.ft The lounge area was big and a large variety of foods are served during breakfast. They have a lot of amenities in the rooms, free wifi, shampoo, soap, conditioner. Hair dryer, iron and the ac and heat worked great. The property looks new. We also.enjoyed the warm jacuzzi. A few downsides. The property is away from a lot of the nearby shopping and restaurants. So you will definitely need transportation to get around in town. Also our room was not cleaned in any of the 3 days we were there. We had to get clean towels taken to us.
Stayed 3 nights in Dec 2023

6/10 Okay

Flora

Liked: Cleanliness, amenities
Disliked: Staff & service
I am really not happy staying in this particular Hotel. Staf are not helping
Stayed 1 night in Jan 2024

10/10 Excellent

Kirk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
It was amazing hotel the staff was amazing
Stayed 1 night in Dec 2023

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this location based on our first stay a year ago. Many other hotels in the same area were at $200 or more a night. As this one was $114, I confidently booked it solely based on our experience last year. The staff was helpful and friendly, rooms clean ready and very spacious. Initially upon checking in and bringing luggage there was my room neighbor's dog barking non stop. They must not have been in the room. Not sure if they got a complaint, but I only heard it bark once more during the stay. Keep in mind if you want a pet free hotel, they do accept them here. This hotel has the best breakfast I've seen of any stay. Fairly large dining area with breakfast which included sausage, sausage gravy, scrambled eggs, biscuits, muffins, breads, yogurt, fruit variety, juices, milk, oatmeal, cold cereal and waffles. That is another big seller for us is not having to truck everyone out for breakfast when we need to get back on the road early. There is gym, pool, laundry, water and ice machine on site. The hotel sits in a commercial business office area so it's very quiet. A Christmas tree was decorated in the lobby lending to holiday cheer. Our only complaint would be that last year the needs were very comfortable. This year it was the hardest and most uncomfortable bed I've ever slept it. I felt stiff as if I'd slept on the floor. Every time you barely moved the beds would crunch loudly. Roll over and it was like someone was crunching up a plastic water bottle.
Stayed 1 night in Dec 2023

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Clean Room, good tv signal with channels and movies. Decent breakfast 😋
Stayed 1 night in Jan 2024

10/10 Excellent

Malindar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Jeffrey

Stayed 4 nights in Dec 2023

10/10 Excellent

Jesus

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Friendly folks loud neighbor
Stayed 2 nights in Dec 2023

10/10 Excellent

Elizeth

Stayed 2 nights in Dec 2023

10/10 Excellent

Stephen, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities
Up to its usual standards.
Stayed 1 night in Dec 2023

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy New Year!
Amazing New Year Celebration
Stayed 2 nights in Dec 2023

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Ty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staycation
Me and hubby stayed at this hotel for our last staycacation of the year and it was so peaceful, clean, and very pretty! Staff was very pleasant and welcoming!
Stayed 1 night in Dec 2023

10/10 Excellent

Utku

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 1 night in Dec 2023