Ratings based on 429 Verified Reviews

3.1 out of 5
49% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller fromLas Vegas

Excelente experiencia

Posted 21-Feb-2017
Fue la primera vez q visitaba Arizona, fui para unas competencias d natacion d mi hija y ovio volvervia a quedarme en este hotel no tengo ninguna queja
3out of 5
by A verified traveller

Posted 13-Feb-2017
Pros: I like that it has a full kitchen and sitting area.
Cons: cleanliness
Check in went great, area where the hotel is located is a little vacant and right next to the freeway. I noticed red splatter on the ceiling of my room, also where the smoke alarm should have been on the ceiling there was open wires hanging out with no smoke alarm attached. I noticed the morning of checkout an unusual outlet cover on the wall way up high. Looked at it and it appeared to be a lens behind the grill...turns out it is a new hi-tech fire alarm with photogenic sensor... didn't like the idea of that.
1out of 5
by A verified traveller fromel paso tx

Posted 25-Dec-2016
awful, room was not clean. staff was rude &hhhhhhh&hhhhhhhhhhhhjhhjhhhhhh
3out of 5
by A verified traveller fromsan antonio

Nice but a bit uncomfortable

Posted 20-Dec-2016
Pros: Kitchenette
Cons: Design of the bed location.
Location: Awesome location. Expressway nearby and eateries all around.
It was nice because of the kitchenette, having only one way to get to the bed didn't make since the a/c does not allow to get to the bed on the wall side. My remote control did not work. There was also a roach that I saw and got away. Probably not staying there again.i must say that the the staff was very nice and friendly.
2out of 5
by A verified traveller

Wasn't that great

Posted 17-Dec-2016
Wasn't the greatest hotel I have stayed at. The bed was hard as rock, the carpet was stained and dirty. The lamps and plug ins did not work. The internet was glitchy and if you wanted to do anything but just view the internet/Facebook it cost you money. The cable had only like 10 channels.
5out of 5
by A verified traveller

Spacious Room, Comfortable Bed

Posted 14-Nov-2016 on Hotels
We stayed 1 night. The room was spacious and comfortable. No complaints.
Comment from Hotel Management
30-Nov-2016 by General Manager, Hotel Management
Thank you for posting such a positive review. We are delighted that you found our rooms clean and comfortable. Thank you for choosing Extended Stay America. We hope to see you again soon.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 6-Nov-2016 on Hotels
3out of 5
Recommended
for Everyone
by A verified traveller fromSydney, Australia

Basic, clean, Ok for one night

Posted 5-Nov-2016
Location: I-10 and Chandler Blvd. Numerous fast food, convenience stores and similar places. Chandler mall just down the street.
Check in was good. Helpful front desk staff. Room was clean, but old. Bed wasn't particularly comfortable. I needed a last minute place to stay for one night, and for this purpose, it worked. Location was convenient, right off I-10. Good neighborhood, no issues there.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Oct-2016
It's only a block away from the freeway, very convenient.
Comment from Hotel Management
10-Nov-2016 by Manager, Hotel Management
Thank you for sharing your experience with us. I am more than pleased to see you valued our convenient location near the freeway. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
4out of 5
Recommended
for Everyone
by A verified traveller fromAnaheim, Ca.

Very nice hotel

Posted 23-Oct-2016
Pros: Roomy and quite.
Location: Nearby malls and many eateries.
Very comfortable and clean. Quite and nearby many freeways and easy to get to freeways and around town.
Comment from Hotel Management
10-Nov-2016 by Manager, Hotel Management
Thank you for sharing your experience. Your comments about the spacious of your room, quiet atmosphere of our hotel and the convenient location is much appreciated. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.