Ratings based on 332 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
75% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from Chandler, AZ

Convenient to shopping and freeway

Posted 15-Jul-2015
The cable to the TV did not work and was unable to be fixed during my stay. Also the toilet was constantly backing up although the staff was good enough to leave me a plunger.
Comment from Hotel Management
3-Aug-2015 by Manager, Hotel Management
I received a copy of your review, and wanted to take a moment to personally respond. The maintenance issues you experienced are unacceptable, and I sincerely apologize for your experience. Your comments were reviewed by the staff, and we will have our maintenance engineer inspect our rooms to ensure that your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, so we may have an opportunity to provide you with a better experience the next time you are in our area.
1 out of 5
by A verified traveller from El Paso tx

Horrible service

Posted 6-Jul-2015
Hotel was infested with bugs, rooms smelled, staff was rude and made us felt like we where bothering them when asking for anything like extra blankets.
Comment from Hotel Management
22-Jul-2015 by Manager, Hotel Management
Thank you for providing us with details about your stay. The room conditions you described are unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that we have taken appropriate actions with our outside vendor and housekeeping staff to ensure the mentioned cleanliness issues are eliminated. I will also be making sure our staff is providing each guest with professional customer service. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
4 out of 5
Recommended
for Families
by Keith from El Paso, TX

Perfect after long drive

Posted 25-May-2015 on Hotels
Nice room, spacious. Grab and go breakfast, means granola bar and coffee. Overall good place to stay.
1 out of 5
by A verified traveller from IL

Dark dingy hotel

Posted 17-May-2015
When booked our stay it was rated four stars. We would rate it two . Person at desk had dirty messed shirt want very friendly. We stayed one of the fourteen night of our vacation
Comment from Hotel Management
23-May-2015 by Manager, Hotel Management
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that you were not happy with your stay here with us. In response to your feedback, my staff and I will continue to strive to provide each guest with a clean and comfortable room with great customer service. The staff and I appreciate your comments, as it will only help us to improve. We would love to have another chance to provide you with a better experience the next time you're in town.
2 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 17-May-2015 on Hotels
4 out of 5
Recommended
for Business Travellers
by Matthew from Nova Scotia

Decent and cheap!

Posted 12-May-2015 on Hotels
Decent and cheap! Great customer service! I stayed for 7 days and the only issue I had was that the room next to me had a dog that went crazy for a few hours one night when the owners left it. Not the hotels fault. I'll be back.
5 out of 5
Recommended
for Personal Event
by Thomas from Tucson

Super Clean, Super Cheap

Posted 6-May-2015 on Hotels
Super Clean, Super Cheap and friendly staff to boot. Would book again.
Comment from Hotel Management
18-Jul-2015 by Manager, Hotel Management
Thank you so much for posting a review of our property. I'm so pleased to hear that you enjoyed your stay with us. We strive to provide a "home away from home" feeling to all of our guests and I'm very pleased that we were able to provide that for you. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
2 out of 5
Recommended
for Families
by Karl from Portland Oregon

do not belive its a non-smoking room

Posted 3-May-2015 on Hotels
how do you find cigarette butts behind the bed, in a non-smoking room. we did. the room smelled of smoke. no hangers in room. never serviced in 3 days.
4 out of 5
Recommended
for Families
by A verified traveller

Medical Stay

Posted 30-Apr-2015 on Hotels
beds were too firm
3 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 25-Apr-2015 on Hotels