Ratings based on 154 Verified Reviews

2.9 out of 5
49% of guests recommend
3.0 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
1out of 5
by A verified traveller fromel paso tx

Posted 25-Dec-2016
awful, room was not clean. staff was rude &hhhhhhh&hhhhhhhhhhhhjhhjhhhhhh
3out of 5
by A verified traveller fromsan antonio

Nice but a bit uncomfortable

Posted 20-Dec-2016
Pros: Kitchenette
Cons: Design of the bed location.
Location: Awesome location. Expressway nearby and eateries all around.
It was nice because of the kitchenette, having only one way to get to the bed didn't make since the a/c does not allow to get to the bed on the wall side. My remote control did not work. There was also a roach that I saw and got away. Probably not staying there again.i must say that the the staff was very nice and friendly.
2out of 5
by A verified traveller

Wasn't that great

Posted 17-Dec-2016
Wasn't the greatest hotel I have stayed at. The bed was hard as rock, the carpet was stained and dirty. The lamps and plug ins did not work. The internet was glitchy and if you wanted to do anything but just view the internet/Facebook it cost you money. The cable had only like 10 channels.
3out of 5
Recommended
for Everyone
by A verified traveller fromSydney, Australia

Basic, clean, Ok for one night

Posted 5-Nov-2016
Location: I-10 and Chandler Blvd. Numerous fast food, convenience stores and similar places. Chandler mall just down the street.
Check in was good. Helpful front desk staff. Room was clean, but old. Bed wasn't particularly comfortable. I needed a last minute place to stay for one night, and for this purpose, it worked. Location was convenient, right off I-10. Good neighborhood, no issues there.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Oct-2016
It's only a block away from the freeway, very convenient.
Comment from Hotel Management
10-Nov-2016 by Manager, Hotel Management
Thank you for sharing your experience with us. I am more than pleased to see you valued our convenient location near the freeway. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
4out of 5
Recommended
for Everyone
by A verified traveller fromAnaheim, Ca.

Very nice hotel

Posted 23-Oct-2016
Pros: Roomy and quite.
Location: Nearby malls and many eateries.
Very comfortable and clean. Quite and nearby many freeways and easy to get to freeways and around town.
Comment from Hotel Management
10-Nov-2016 by Manager, Hotel Management
Thank you for sharing your experience. Your comments about the spacious of your room, quiet atmosphere of our hotel and the convenient location is much appreciated. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
1out of 5
by A verified traveller

Posted 27-Aug-2016
Pros: Close to stores
Location: Location is good
People let there dog go to the bathroom right out side the door, people throw cigarettes off 2 the 2 floor to the ground, people fighting, room was dirty it was just not good it can get better if they just would pay attention look around do their job better
1out of 5
by A verified traveller

Do not stay there

Posted 14-May-2016
Dirty, dirty, dirty. Do not stay there. Had to ask for a better, non smoky, clean room twice
Comment from Hotel Management
24-May-2016 by Manager, Hotel Management
I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear about the room conditions you experienced. As this hotel’s manager, I can assure you that I have retrained our housekeeping staff and will make sure we are thoroughly inspecting rooms prior to guest arrivals. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience the next time you're in town.
5out of 5
Recommended
for Everyone
by A verified traveller

5 rooms for the week

Posted 23-Apr-2016
We had 5 rooms for the week. It was clean, walkable, had a great grass area to enjoy the AZ weather. Excellent bargain for the price.
Comment from Hotel Management
2-May-2016 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I’m so pleased to read that you enjoyed our comfortable accommodations as well as our reasonable rates! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
4out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel right off the I-10

Posted 8-Apr-2016
I would gladly stay there again. Front desk was very helpful. Room was very clean and quiet.
Comment from Hotel Management
4-May-2016 by Manager, Hotel Management
Thank you so much for posting a review of our property. I truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable rooms. I’m thrilled we were able to provide you with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.