Ratings based on 774 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
83% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller from st Cloud MN

close to Mesa Gateway airport

Posted 28-Apr-2016
Pros: The breakfast and evening light meal were pleasant.
This hotel,is conveniently situated a few minutes from the Mesa Gateway airport.They offer a free shuttle service. Shops and restaurants are nearby but you really need a car to acces them .
4 out of 5
by A verified traveller from Phoenix

Quaint hotel.

Posted 19-Apr-2016
Excellent room. Checked in early. Was offered a voucher for dinner, but we had other plans. AC was loud. Airplanes in the morning were louder. Farm smell outside but it is far out in Gilbert Mesa area. Breakfast was good but could be just bit better. Checkout was awesome.
5 out of 5
by A verified traveller from kingsford mi

Wonderful service

Posted 17-Apr-2016
Absolutely everyone was so friendly and helpful. The hotel was very clean and breakfast and the light supper provided was more than we could have asked for. We'll be staying there again when we return to Mesa.
5 out of 5
by A verified traveller from Wis.

Nice place near airport and free shuttle to airpor

Posted 17-Apr-2016
Pros: Everything
Great experience. Friendly staff; nice, clean room, quiet, free coffee etc. in the morning. Free shuttle to airport.
4 out of 5
by A verified traveller from Prescott, AZ

Nice hotel

Posted 13-Apr-2016
It is a nice hotel for leaving your car when using the Mesa Gateway Airport. The staff was friendly. Enjoyed the happy hour and the breakfast. Glad they have a 24 hour shuttle to the airport. I enjoyed my stay.
1 out of 5
by A verified traveller

The room was dirty and not stocked

Posted 13-Apr-2016
Cons: The staff, and the cleanliness
I normally don't like to complain about customer service issues, but this was beyond poor. We stayed for a total of 4 nights and every day was a different issue. Upon arrival the room was dirty and not stocked with basics such as towels and toilet paper. I immediately called down to request they be brought up and they assured me they would. We never saw them until the next day. The following day we got back to the hotel exhausted and ready to go to bed around 10:30 pm, only to discover they hadn't even serviced the room - even though we'd requested it. There were no clean towels, and the beds hadn't been remade. I know this sounds like "first world problems" but when you pay for a service and you don't get it, it's frustrating. I immediately called down to the front desk and the lady there just said they were too busy and hadn't gotten to everyone. At that point, she didn't have anyone to send up to help us out. The breakfast was another disappointment. I eat a clean diet - but was happy to see that they offered fresh fruit. Upon inspection, however - I realized there were only 2 over ripe, brown bananas and an orange - which was moldy in the middle. I asked if they had any more fruit in their kitchen and they said that was all they had. This was at 7 am - before the breakfast rush. We expressed our frustration to the manager and she informed us that there was nothing she could do. I would never stay here again, as it's poorly managed and downright dirty.
3 out of 5
by A verified traveller

Farm animal smell.

Posted 13-Apr-2016
This was a decent hotel, the staff and rooms were great, but the smell of farm animals is pretty bad. Also, the bar is non-existent basically and it's closed by 9 pm.
3 out of 5
by A verified traveller

Posted 7-Apr-2016
Pros: Free Breakfast
Cons: there were only 4 lounge chairs by the pool
Location: location is not good if you don't have a car. there is very little in walking distance
First thing, you show that you offer airport shuttle but you should state it's from the small Mesa airport instead of the Phoenix airport. by the time I realized this, it was too late to change the reservation and I had to pay $60 for a cab.
4 out of 5
by A verified traveller from Mesa, Arizona

Nice hotel close to shopping and freeway access...

Posted 4-Apr-2016
Hotel staff greeted me by name, and was very nice... Great breakfast and even dinner and drinks. Will be staying here whenever I'm back in the area.
5 out of 5
by A verified traveller

Posted 4-Apr-2016
Excellent stay at this hotel. We thoroughly enjoyed our stay.Our girls loved the pool.