Title: TOYOKO INN PHNOM PENH - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # TOYOKO INN PHNOM PENH Hotel with a restaurant, near Riverside ![Exterior](https://images.trvl-media.com/lodging/12000000/11280000/11279400/11279313/46be9e34.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/12000000/11280000/11279400/11279313/191f11ae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge](https://images.trvl-media.com/lodging/12000000/11280000/11279400/11279313/fe7be253.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11280000/11279400/11279313/cf3ad0fc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Limited parking](https://images.trvl-media.com/lodging/12000000/11280000/11279400/11279313/a931a1a3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Independence Monument, TOYOKO INN PHNOM PENH offers a warm welcome with breakfast, dry cleaning services, and a lively bar. Connect with colleagues at the conference center or unwind in the restaurant. With luggage storage and multilingual staff available 24/7. 7.8 Good ## Popular amenities - Bar - Housekeeping - 24/7 front desk - Laundry - Air conditioning - Restaurant ## Room options ### Check availability for these dates Tonight [Nov. 29 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=11279313&PinnedHotelID=11279313&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=11279313&PinnedHotelID=11279313&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 30 - Dec. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=11279313&PinnedHotelID=11279313&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=11279313&PinnedHotelID=11279313&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=11279313&PinnedHotelID=11279313&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=11279313&PinnedHotelID=11279313&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=11279313&PinnedHotelID=11279313&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=11279313&PinnedHotelID=11279313&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11280000/11279400/11279313/a1e942c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Non Smoking ### Highlights Air conditioning Kitchenette Refrigerator TV Blackout drapes/curtains Hair dryer Private bathroom Bidet - 344 sq ft - City view - Sleeps 2 - 2 Queen Beds ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11280000/11279400/11279313/1ae8beb5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single Room, Smoking ### Highlights Air conditioning Refrigerator TV Blackout drapes/curtains Hair dryer Private bathroom Bidet Shower/tub combination - 172 sq ft - City view - Sleeps 1 - 1 Queen Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11280000/11279400/11279313/1ae8beb5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single Room, Non Smoking ### Highlights Air conditioning Refrigerator TV Blackout drapes/curtains Hair dryer Private bathroom Bidet Shower/tub combination - 172 sq ft - City view - Sleeps 1 - 1 Queen Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11280000/11279400/11279313/8f79c155.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Non Smoking ### Highlights Air conditioning Refrigerator TV Blackout drapes/curtains Hair dryer Private bathroom Bidet Shower/tub combination - 172 sq ft - City view - Sleeps 2 - 2 Large Twin Beds ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11280000/11279400/11279313/a1e942c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Smoking ### Highlights Air conditioning Kitchenette Refrigerator TV Blackout drapes/curtains Hair dryer Private bathroom Bidet - 344 sq ft - City view - Sleeps 2 - 2 Queen Beds ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11280000/11279400/11279313/8f79c155.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Smoking ### Highlights Air conditioning Refrigerator TV Blackout drapes/curtains Hair dryer Private bathroom Bidet Shower/tub combination - 172 sq ft - City view - Sleeps 2 - 2 Large Twin Beds ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11280000/11279400/11279313/ceba43cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Triple Room, 3 Twin Beds, Smoking ### Highlights Air conditioning Kitchenette Refrigerator TV Blackout drapes/curtains Hair dryer Private bathroom Bidet - 344 sq ft - City view - Sleeps 3 - 3 Twin Beds ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11280000/11279400/11279313/ceba43cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Triple Room, 3 Twin Beds, Non Smoking ### Highlights Air conditioning Kitchenette Refrigerator TV Blackout drapes/curtains Hair dryer Private bathroom Bidet - 344 sq ft - City view - Sleeps 3 - 3 Twin Beds ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11280000/11279400/11279313/e2307cfc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room, 1 Queen Bed, Smoking ### Highlights Air conditioning Refrigerator TV Blackout drapes/curtains Hair dryer Private bathroom Bidet Shower/tub combination - 172 sq ft - City view - Sleeps 2 - 1 Queen Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11280000/11279400/11279313/e2307cfc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room, 1 Queen Bed, Non Smoking ### Highlights Air conditioning Refrigerator TV Blackout drapes/curtains Hair dryer Private bathroom Bidet Shower/tub combination - 172 sq ft - City view - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/450000/447800/447793/2a590047_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Raffles Hotel Le Royal Daun Penh - 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Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 158 reviews CA $447 CA $537 total includes taxes & fees Dec 3 - Dec 4 [](https://www.expedia.ca/Phnom-Penh-Hotels-Rosewood-Phnom-Penh.h17171429.Hotel-Information?chkin=2025-12-3&chkout=2025-12-4&rm1=a2®ionId=6191801&destination=Phnom Penh (and vicinity)&destType=MARKET&latLong=11.556684,104.933081&searchId=6dfcf7ea-2e97-4733-a618-7816168004f2&top_cur=CAD) Ad ![Property entrance](https://images.trvl-media.com/lodging/77000000/76510000/76500900/76500801/bfe9f1e0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Oakwood Premier Phnom Penh Phnom Penh City Centre - Pool - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 41 reviews CA $97 CA $117 total includes taxes & fees Dec 4 - Dec 5 [](https://www.expedia.ca/Phnom-Penh-Hotels-Oakwood-Premier-Phnom-Penh.h76500801.Hotel-Information?chkin=2025-12-4&chkout=2025-12-5&rm1=a2®ionId=6191801&destination=Phnom Penh (and vicinity)&destType=MARKET&latLong=11.556684,104.933081&searchId=6dfcf7ea-2e97-4733-a618-7816168004f2&top_cur=CAD) Ad ![2 outdoor pools, open 8:00 AM to 9:00 PM, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/11000000/10180000/10177700/10177616/af822615.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Plantation Urban Resort & Spa Phnom Penh City Centre - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 841 reviews CA $97 CA $117 total includes taxes & fees Dec 11 - Dec 12 [](https://www.expedia.ca/Phnom-Penh-Hotels-Plantation-Urban-Resort-Spa.h10177616.Hotel-Information?chkin=2025-12-11&chkout=2025-12-12&rm1=a2®ionId=6191801&destination=Phnom Penh (and vicinity)&destType=MARKET&latLong=11.556684,104.933081&searchId=6dfcf7ea-2e97-4733-a618-7816168004f2&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPhnom-Penh-Hotels-TOYOKO-INN-PHNOM-PENH.h11279313.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPhnom-Penh-Hotels-TOYOKO-INN-PHNOM-PENH.h11279313.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C11.55190%2C104.93822&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=OCuPmk6IYjmlmYdWxREmxtI-U5o=) No.11, Koh Pich Road (No.78), Sangkat Tonle Bassac, Phnom Penh #### What's nearby - AEON Mall - 7 min walk - 0.6 km - NagaWorld Casino - 7 min walk - 0.6 km - Riverside - 15 min walk - 1.3 km - Independence Monument - 17 min walk - 1.5 km - Royal Palace - 17 min walk - 1.5 km #### Getting around - Phnom Penh Railway Station - 13 min drive - Techo Intl. Airport (KTI) - 46 min drive #### Restaurants - ‪La Vida Sky Bar - ‬4 min walk - ‪Starbucks - ‬4 min walk - ‪金街地产 - ‬4 min walk - ‪金边桑拿会所张涛V信zt050597 - ‬1 min walk - ‪浅水湾国际水疗会所【啊志】 - ‬3 min walk ## About this property ### TOYOKO INN PHNOM PENH Hotel near Riverside Located close to Independence Monument and Silver Pagoda, TOYOKO INN PHNOM PENH provides free breakfast, dry cleaning/laundry services, and a bar. A conference center and a restaurant are available to all guests. You'll also find perks like: - A roundtrip airport shuttle (surcharge), free newspapers, and a front-desk safe - A 24-hour front desk, luggage storage, and a computer station - An elevator, multilingual staff, and a water dispenser Room features All 328 rooms boast comforts such as air conditioning, as well as amenities like safes. Extra conveniences in all rooms include: - Bathrooms with bidets and shower/tub combinations - Refrigerators, daily housekeeping, and desks ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/114000000/113050000/113042500/113042483/85feb504.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Skyline Serenity 1Bedroom-The Peak Chamkar Mon - Pool - Washer - Free WiFi - Lake view CA $72 CA $87 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=113042483&PinnedHotelID=113042483&HadPinnedHotel=true®ionId=-1&adults=2) ![Business Room](https://images.trvl-media.com/lodging/112000000/111740000/111736300/111736240/4632c946.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ALL IN LIGHT LUXURY HOTEL Chamkar Mon - Breakfast included - Parking included - Free WiFi - Restaurant CA $73 CA $92 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=111736240&PinnedHotelID=111736240&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/19000000/18520000/18519700/18519685/b586044f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palace Gate Hotel & Resort by EHM Daun Penh - 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Pool - Kitchen - Parking included - Free WiFi 10 Exceptional 3 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=97012230&PinnedHotelID=97012230&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/92000000/91480000/91473400/91473345/c189ca1f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BIJOU Serviced Residence Chamkar Mon - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 8 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=91473345&PinnedHotelID=91473345&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Apartment, 1 King Bed, City View | Terrace/patio](https://images.trvl-media.com/lodging/45000000/44460000/44455200/44455136/7136ba88.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sky Tree Hotel By New World Hospitality Russey Keo - Pool - Kitchen - Washer - Parking included 7.6 Good 27 reviews CA $94 CA $116 total includes taxes & fees Dec 29 - Dec 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=44455136&PinnedHotelID=44455136&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Limited onsite parking - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A restaurant ### Family friendly - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Shared microwave - Water dispenser ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - Computer station - Conference center - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in stairways - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk ### More - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - TV ### Food and drink - Refrigerator ### More - Air conditioning - Desk - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 4 PM; Check-in end time: 10 PM Minimum check-in age: 18 ### Check-out Check-out before 10 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 12 per vehicle (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash ### Property is also known as TOYOKO INN PHNOM PENH TOYOKO PHNOM PENH TOYOKO INN PHNOM PENH Hotel TOYOKO INN PHNOM PENH Phnom Penh TOYOKO INN PHNOM PENH Hotel Phnom Penh ## Frequently asked questions ### Is TOYOKO INN PHNOM PENH pet-friendly? > No, only service animals are welcome at the property. ### How much is parking? > Limited spots are available. ### What time is check-in at TOYOKO INN PHNOM PENH? > Check-in start time: 4 PM; Check-in end time: 10 PM. After-hours check-in is not available. ### What time is check-out at TOYOKO INN PHNOM PENH? > Check-out is at 10 AM. ### Does TOYOKO INN PHNOM PENH provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 12 per vehicle applies. ### Where is TOYOKO INN PHNOM PENH located? > Located in Chamkar Mon, this hotel is within 1 mi (2 km) of Riverside, Independence Monument, and Royal Palace. Silver Pagoda and National Museum of Cambodia are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## TOYOKO INN PHNOM PENH Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.6 Location ### 7.8 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 39 8 - Good 54 6 - Okay 29 4 - Poor 9 2 - Terrible 4 ### 6/10 Okay #### Verified traveller Sep 9, 2020 Liked: Cleanliness Disliked: Property conditions & facilities 朝食に白米が食べられるというクチコミを見てこちらに決めました。 コロナの影響でお客さんが少ないでしょうし仕方ないのかもですが、楽しみにしていた朝食が冷たいパンとソーセージ、目玉焼きがto go boxに入れられており、トースターはおろか、塩コショウやケチャップ等もないと言われ、このホテルにした意味が半分はなくなりました。 冷蔵庫はありますが温度調節のつまみが取れており回せず、結局冷える事なく利用できませんでしたし、時計の電池も切れたまま放置され意味がなかったです。 とはいえカンボジア在住の私には、半年ぶりの湯船はありがたかったですし、お部屋は清潔でした。 ##### Verified traveller Stayed 1 night in Sep 2020 ### 8/10 Good #### むっきー, 日本、京都 Feb 14, 2020 Liked: Cleanliness, staff & service, property conditions & facilities シャワーのお湯の調整が、少し残念でした？！…>\_<… お水を別料金で買ったのですが、部屋に入れておいてくれて助かりました！(๑˃̵ᴗ˂̵) ##### むっきー Stayed 2 nights in Feb 2020 ### 8/10 Good #### Verified traveller Feb 12, 2020 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities シャワー🚿のお湯が出たり出なかったり、 ##### Verified traveller Stayed 3 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller Feb 8, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean & comfort Not far away from exhibition This is good hotel around Koh Petch, Cambodia ##### Verified traveller Stayed 1 night in Feb 2020 ### 6/10 Okay #### Verified traveller Jan 22, 2020 Liked: Staff & service Disliked: Amenities, property conditions & facilities エレベーターや朝食会場のキャパシティが明らかに足りていない。 ##### Verified traveller Stayed 2 nights in Nov 2019 ### 10/10 Excellent #### CHUN KUO Dec 22, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 物超所值的飯店 很棒的飯店，大廳接待有禮貌，還有機場接送，地點也很棒，早餐好吃，唯一小缺點就是房間小了點，但不影響整體評價。向大家推薦 ##### CHUN KUO Stayed 2 nights in Dec 2019 ### 6/10 Okay #### Verified traveller Nov 28, 2019 Liked: Cleanliness, staff & service, property conditions & facilities 部屋が狭いです。仕方ないですね。 ##### Verified traveller Stayed 3 nights in Nov 2019 ### 10/10 Excellent #### Verified traveller Sep 10, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Small room , Clean and convention. Good hotel. Location wise it's near Aeon Mall (5 min walk) ##### Verified traveller Stayed 5 nights in Sep 2019 ### 8/10 Good #### Agnes Sep 2, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 超值飯店 飯店人員服務親切及到位, 是出差人士最佳的選擇! ##### Agnes Stayed 6 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller Jul 13, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Cbjktfoitfggjiuwyehebe eejdhdjsjejd d djsksjsjdjvdgsgue e shsjsidjdjdjdjdb ##### Verified traveller Stayed 2 nights in Jul 2019 ### 8/10 Good #### yoyo Jun 26, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 日本の東横インそのもので、日本人にとってはとても安心感があります。清潔で居心地が良い。フロントスタッフは日本語が話せなかったのが、あら？と思った。 ##### yoyo Stayed 1 night in Jun 2019 ### 8/10 Good #### Verified traveller Jun 2, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 日系ビジネスホテルです、ｼﾝｸﾞﾙは狭く、ﾀﾞﾌﾞﾙは無駄に広いけど…まあまあです。 ##### Verified traveller Stayed 2 nights in May 2019 ### 2/10 Terrible #### Irene May 3, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst hotel I have ever stayed The hotel has the worst customer service. Upon arrival at about 3.30pm, we were told that check in time is 4pm and check out is 10am, strictly no extension unless we are club members. We were told to hang around the lobby till 4pm, very inflexible. When we request for 1 extra towel, we were told it is chargeable as 1 guest is entitled to 1 towel per day. The next day when we got back to the hotel, we noticed that the hand towels were not changed as one of the towels was damped. I called for a change of towels but was told to pick up from the front desk myself. At the front desk, the receptionist said that housekeeping has complained that we put our skincare and cosmetic on one of the hand towels, if there is stain, we will be charged upon check out. This was really annoying. When I asked why the towels were not changed, she said they were still clean, no need to change. This was so contradicting. How do they determine if the towels are dirty enough to change? When there is stains? And we are charged for stains!!! Not only towels were not changed, the cups we used were not washed, toilet rolls and tissue were not replenished. When we asked for toilet rolls, we were told to wait till housekeeping make up our room to replenish. We have to insist that we get the toilet rolls. I wonder what does the housekeeping do everyday. We stayed on a non-smoking floor but the corridor smell of cigarette and saw cigarette butt on the floor. Our 3 nights stay was very unpleasant. ##### Irene Stayed 3 nights in Apr 2019 ### 8/10 Good #### chungyung May 2, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 房間很乾淨清潔 住宿的地點在市中心, 要吃東西都很方便, 房間不大, 但就是日式的, 很乾淨清潔 ##### chungyung Stayed 1 night in Mar 2019 ### 8/10 Good #### WEI HUNG Apr 25, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### good hitel Hotel are clean N staff kind helpful good value for the money ##### WEI HUNG Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Narisara Mar 24, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort โรงแรมดี ห้องเล็กไปนิดคะ แต่ไม่ค่อยได้อยู่ที่ห้องมากนักก็ถือว่าคุ้มค่าค่ะ มีรถ shuttle bus​ไปส่งบริเวณใกล้ๆโดยไม่คิดเงิน บริการดี สะอาด มีรถแท็กซี่เรียกได้หน้าโรงแรม อยู่ไม่ไกลจากอิออนสาขาแรก เดินไปซื้อของทานได้คะ อาหารเช้าอร่อยและมีกลิ่นอายของความเป็นญี่ปุ่นค่ะ ##### Narisara Stayed 5 nights in Jan 2019 ### 4/10 Poor #### K Mar 4, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities 日本国内はよく利用するので比べるとやはり現地スタッフ教育を徹底すべきだと思いました。日本人には厳しい品質だと思うし現地の同等金額のホテルと比べても劣る部分が多々有ると思います。まず施設は清潔ですがスタッフが不潔で汗臭さなどが廊下などの共用部分にいつまでも残っており挙げ句の果ては匂いの元の人間が奥まった共用部分の床で寝てましたよ？23階のバーに金曜日21時くらいに行くと客が1人も居らず男性スタッフが2人ソファーで寝てましたよ？フードも日本の味には程遠く不味いですが日本人が管理しているのでしょうか？これではまた宿泊したいとは到底少なくとも私には思えません！言っておきますが私は神経質ではないですし色々な国にも行きますが本当にここの品質は不快でした！ ##### K Stayed 2 nights in Feb 2019 ### 6/10 Okay #### Verified traveller Mar 4, 2019 Liked: Cleanliness Disliked: Property conditions & facilities 日本国内はよく利用しているので飛行機が深夜便の為帰国最終日に2泊取って2泊目は夕方まで利用しました。良い点はバスタブがある事と朝食のレストランが23階で眺望が昼夜共に大変良い事です。悪い点はやはり現地スタッフですね〜施設は日本そのままですが私の部屋の側にリネン室？が有り廊下中が汗臭く不快になるような人が大声でウロウロして日中は奥まった所で寝てましたしまた臭いので本当に不快でした！また金曜日の夜21時頃レストランに行くと客は無しで2人スタッフがソファで寝ており慌てて起きてまして日本式カレーがあるので注文しましたが薄めたような何とも残念な味で全く日本の味とは程遠かったです！もっと管理教育をしないと日本人は利用しなくなるんじゃないでしょうか？あとシャワーが全く熱くならず浴槽に浸かる事も出来ませんでした！方のホテルと比べても値段、品質、立地もあまり良いとは言えません！日本人の皆さんの参考になればと思います。 ##### Verified traveller Stayed 2 nights in Feb 2019 ### 4/10 Poor #### Verified traveller Mar 3, 2019 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Small room and check in time is too late and check out time is too early!! . I will never stay in the location again. ##### Verified traveller Stayed 1 night in Mar 2019 ### 10/10 Excellent #### Verified traveller Feb 24, 2019 Liked: Cleanliness, staff & service, property conditions & facilities 日本語が話せるスタッフがいて、１人旅で初めてのカンボジア旅行の私には心強かったです。 ##### Verified traveller Stayed 2 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller Feb 24, 2019 Liked: Cleanliness, staff & service, property conditions & facilities 日本語が話せるスタッフがいて、初めてで１人旅のカンボジアの私には心強かったです。 日本にいるような安心感で、ゆっくりすごせました！ ##### Verified traveller Stayed 2 nights in Feb 2019 ### 6/10 Okay #### Ping Man Feb 22, 2019 Liked: Cleanliness #### 可以接受 早餐不好吃。 ##### Ping Man Stayed 2 nights in Feb 2019 ### 4/10 Poor #### Verified traveller Feb 19, 2019 Disliked: Staff & service, property conditions & facilities レストランが休みの日は明記してほしい。 何も書いてないので行ったら休みなのはガッカリ！ ##### Verified traveller Stayed 2 nights in Feb 2019 ### 10/10 Excellent #### Yoko Feb 13, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and warm, not far from exhibition hall I can sleep well and good service. :) ##### Yoko Stayed 5 nights in Jan 2019 ### 10/10 Excellent #### Tomoko Jan 21, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### リーズタブルな料金で居心地の良いホテル 2年前にも泊まりましたが、スタッフの対応や部屋の状態は良くなっていました。 朝ごはんは美味しかったですし、十分に清潔なお部屋、WIFIなどに感謝してます。また利用します。 ##### Tomoko Stayed 2 nights in Jan 2019 ## Expedia's Latest Trends ### Hotels > [Hotels in Abuja](https://www.expedia.ca/Abuja-Hotels.d275.Travel-Guide-Hotels) > > [Hotels in Dawson Creek](https://www.expedia.ca/Dawson-Creek-Hotels.d3925.Travel-Guide-Hotels) > > [Grand Palladium Punta Cana Resort & Spa - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Grand-Palladium-Punta-Cana-Resort-Spa-All-Inclusive.h1366645.Hotel-Information) > > [Hotels in Ottawa](https://www.expedia.ca/Ottawa-Hotels.d178296.Travel-Guide-Hotels) > > [12 Tribes Omak Casino Hotel](https://www.expedia.ca/Okanogan-Hotels-12-Tribes-Resort-Casino.h10645725.Hotel-Information) > > [Pinnacle Hotel at the Pier](https://www.expedia.ca/Vancouver-Hotels-Pinnacle-Hotel-At-The-Pier.h3049471.Hotel-Information) > > [Hotels in Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels.d6023515.Travel-Guide-Hotels) > > [Hotels in Providence](https://www.expedia.ca/Providence-Hotels.d180015.Travel-Guide-Hotels) > > [Cheap Hotels in Canmore](https://www.expedia.ca/Canmore-Hotels-Cheap-Hotels.0-0-d10131-tCheapHotels.Travel-Guide-Filter-Hotels) > > [The Ritz-Carlton, Grand Cayman](https://www.expedia.ca/Seven-Mile-Beach-Hotels-The-Ritz-Carlton.h1113248.Hotel-Information) > > [Hotels in Liberty Village](https://www.expedia.ca/Liberty-Village-Toronto-Hotels.0-n553248635976008521-0.Travel-Guide-Filter-Hotels) > > [Manitou Springs Resort](https://www.expedia.ca/Watrous-Hotels-Manitou-Springs-Resort.h67550606.Hotel-Information) > > [Hotels with Free Airport Shuttle in Los Angeles](https://www.expedia.ca/Los-Angeles-Hotels-Hotels-With-Free-Airport-Shuttle.0-0-d178280-tHotelswithFreeAirportShuttle.Travel-Guide-Filter-Hotels) > > [Hotels in Toronto](https://www.expedia.ca/Pearson-Intl-Airport-Hotels.0-aYYZ-0.Travel-Guide-Filter-Hotels) > > [Hotels in San Salvador](https://www.expedia.ca/San-Salvador-Hotels.d6053734.Travel-Guide-Hotels) > > [Sallés Hotel Ciutat del Prat Barcelona Airport](https://www.expedia.ca/Barcelona-Hotels-Salles-Hotel-Ciutat-Del-Prat.h794018.Hotel-Information) ### Flights > [Flights from Vancouver (YVR) to Atlanta (ATL)](https://www.expedia.ca/lp/flights/yvr/atl/vancouver-to-atlanta) > > [Flights from Calgary (YYC) to Ottawa (YOW)](https://www.expedia.ca/lp/flights/yyc/yow/calgary-to-ottawa) > > [Flights from Toronto (YYZ) to Lisbon District (LIS)](https://www.expedia.ca/lp/flights/yyz/lis/toronto-to-lisbon) > > [Flights from Prince George (YXS) to Nashville (BNA)](https://www.expedia.ca/lp/flights/yxs/bna/prince-george-to-nashville) > > [Flights from Toronto (YYZ) to Abbotsford (YXX)](https://www.expedia.ca/lp/flights/yyz/yxx/toronto-to-abbotsford) > > [Flights from Ottawa (YOW) to Palma de Mallorca (PMI)](https://www.expedia.ca/lp/flights/yow/pmi/ottawa-to-palma-de-mallorca) > > [Flights from Toronto (YYZ) to Taoyuan City (TPE)](https://www.expedia.ca/lp/flights/yyz/tpe/toronto-to-taipei) > > [Flights from Calgary (YYC) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yyc/yvr/calgary-to-vancouver) ### Cars > [Car rentals in Calgary](https://www.expedia.ca/Car-Rentals-In-Calgary-Intl.d4413785.Car-Rental-Guide) > > [Thrifty Car Rental Car Rentals In Edmonton International Airport](https://www.expedia.ca/Thrifty-Car-Rental-Car-Rentals-In-Edmonton-International-Airport.d6337367-c45.Car-Rental-Guide-Suppliers) ### Packages > [Mexico](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/117/Mexico) > > [Sun Tree Spa](https://www.expedia.ca/Sun-Tree-Spa-Moose-Jaw.d553248621532864449.Vacation-Attraction)