[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # TOYOKO INN PHNOM PENH Hotel with a restaurant, near Riverside ![Exterior](https://images.trvl-media.com/lodging/12000000/11280000/11279400/11279313/46be9e34.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby lounge](https://images.trvl-media.com/lodging/12000000/11280000/11279400/11279313/fe7be253.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11280000/11279400/11279313/cf3ad0fc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Limited parking](https://images.trvl-media.com/lodging/12000000/11280000/11279400/11279313/a931a1a3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/12000000/11280000/11279400/11279313/191f11ae.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Independence Monument, TOYOKO INN PHNOM PENH offers a warm welcome with breakfast, dry cleaning services, and a lively bar. Connect with colleagues at the conference center or unwind in the restaurant. With luggage storage and multilingual staff available 24/7. 7.8 Good ## Popular amenities - Bar - Housekeeping - 24/7 front desk - Laundry - Air conditioning - Restaurant ## Room options ### Check availability for these dates Tonight [Oct. 14 - Oct. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=11279313&PinnedHotelID=11279313&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=11279313&PinnedHotelID=11279313&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 15 - Oct. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=11279313&PinnedHotelID=11279313&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=11279313&PinnedHotelID=11279313&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=11279313&PinnedHotelID=11279313&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=11279313&PinnedHotelID=11279313&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=11279313&PinnedHotelID=11279313&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=11279313&PinnedHotelID=11279313&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11280000/11279400/11279313/a1e942c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Non Smoking ### Highlights Air conditioning Kitchenette Refrigerator TV Blackout drapes/curtains Bidet Hair dryer Shower/tub combination - 344 sq ft - City view - Sleeps 2 - 2 Queen Beds ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11280000/11279400/11279313/1ae8beb5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single Room, Smoking ### Highlights Air conditioning Refrigerator TV Blackout drapes/curtains Bidet Hair dryer Shower/tub combination Private bathroom - 172 sq ft - City view - Sleeps 1 - 1 Queen Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11280000/11279400/11279313/1ae8beb5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single Room, Non Smoking ### Highlights Air conditioning Refrigerator TV Blackout drapes/curtains Bidet Hair dryer Shower/tub combination Private bathroom - 172 sq ft - City view - Sleeps 1 - 1 Queen Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11280000/11279400/11279313/8f79c155.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Non Smoking ### Highlights Air conditioning Refrigerator TV Blackout drapes/curtains Bidet Hair dryer Shower/tub combination Private bathroom - 172 sq ft - City view - Sleeps 2 - 2 Large Twin Beds ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11280000/11279400/11279313/a1e942c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Smoking ### Highlights Air conditioning Kitchenette Refrigerator TV Blackout drapes/curtains Bidet Hair dryer Shower/tub combination - 344 sq ft - City view - Sleeps 2 - 2 Queen Beds ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11280000/11279400/11279313/8f79c155.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Smoking ### Highlights Air conditioning Refrigerator TV Blackout drapes/curtains Bidet Hair dryer Shower/tub combination Private bathroom - 172 sq ft - City view - Sleeps 2 - 2 Large Twin Beds ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11280000/11279400/11279313/ceba43cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Triple Room, 3 Twin Beds, Smoking ### Highlights Air conditioning Kitchenette Refrigerator TV Blackout drapes/curtains Bidet Hair dryer Shower/tub combination - 344 sq ft - City view - Sleeps 3 - 3 Twin Beds ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11280000/11279400/11279313/ceba43cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Triple Room, 3 Twin Beds, Non Smoking ### Highlights Air conditioning Kitchenette Refrigerator TV Blackout drapes/curtains Bidet Hair dryer Shower/tub combination - 344 sq ft - City view - Sleeps 3 - 3 Twin Beds ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11280000/11279400/11279313/e2307cfc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room, 1 Queen Bed, Smoking ### Highlights Air conditioning Refrigerator TV Blackout drapes/curtains Bidet Hair dryer Shower/tub combination Private bathroom - 172 sq ft - City view - Sleeps 2 - 1 Queen Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11280000/11279400/11279313/e2307cfc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room, 1 Queen Bed, Non Smoking ### Highlights Air conditioning Refrigerator TV Blackout drapes/curtains Bidet Hair dryer Shower/tub combination Private bathroom - 172 sq ft - City view - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17180000/17171500/17171429/c42e8cc1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rosewood Phnom Penh Phnom Penh City Centre - 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Pool - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 38 reviews CA $90 CA $111 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Phnom-Penh-Hotels-Oakwood-Premier-Phnom-Penh.h76500801.Hotel-Information?chkin=2025-10-30&chkout=2025-10-31&rm1=a2®ionId=6191801&destination=Phnom Penh (and vicinity)&destType=MARKET&latLong=11.556684,104.933081&searchId=e6ede286-d52b-4ebc-8a75-7ea5085a33dc&top_cur=CAD) Ad ![3 bars/lounges, poolside bar](https://images.trvl-media.com/lodging/77000000/76560000/76557200/76557122/3fdeebc2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### TRIBE Phnom Penh Post Office Square Daun Penh - Pool - Spa - Kids pool - Free WiFi 9.4 Exceptional 131 reviews CA $72 CA $86 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Phnom-Penh-Hotels-Tribe-Phnom-Penh-Post-Office-Square.h76557122.Hotel-Information?chkin=2025-10-29&chkout=2025-10-30&rm1=a2®ionId=6191801&destination=Phnom Penh (and vicinity)&destType=MARKET&latLong=11.556684,104.933081&searchId=e6ede286-d52b-4ebc-8a75-7ea5085a33dc&top_cur=CAD) Ad ![2 outdoor pools, open 8:00 AM to 9:00 PM, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/11000000/10180000/10177700/10177616/af822615.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Plantation Urban Resort & Spa Phnom Penh City Centre - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 814 reviews CA $105 CA $128 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Phnom-Penh-Hotels-Plantation-Urban-Resort-Spa.h10177616.Hotel-Information?chkin=2025-10-15&chkout=2025-10-16&rm1=a2®ionId=6191801&destination=Phnom Penh (and vicinity)&destType=MARKET&latLong=11.556684,104.933081&searchId=e6ede286-d52b-4ebc-8a75-7ea5085a33dc&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPhnom-Penh-Hotels-TOYOKO-INN-PHNOM-PENH.h11279313.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPhnom-Penh-Hotels-TOYOKO-INN-PHNOM-PENH.h11279313.Hotel-Information) ## About the area Located in Phnom Penh, TOYOKO INN PHNOM PENH is in the city center. Independence Monument and Royal Palace are notable landmarks, and travelers looking to shop may want to visit Central Market and Phnom Penh Night Market. Riverside and Silver Pagoda are two other places to visit that come recommended. [Visit our Phnom Penh travel guide](https://www.expedia.ca/Phnom-Penh.dx2837) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C11.55190%2C104.93822&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=OCuPmk6IYjmlmYdWxREmxtI-U5o=) No.11, Koh Pich Road (No.78), Sangkat Tonle Bassac, Phnom Penh ### What's nearby - NagaWorld Casino - 7 min walk - 0.6 km - Riverside - 15 min walk - 1.3 km - Independence Monument - 17 min walk - 1.5 km - Royal Palace - 17 min walk - 1.5 km - Central Market - 4 min drive - 3.1 km ### Getting around - Phnom Penh Railway Station - 13 min drive - Techo Intl. Airport (KTI) - 46 min drive ### Restaurants - ‪La Vida Sky Bar - ‬4 min walk - ‪Starbucks - ‬4 min walk - ‪金街地产 - ‬4 min walk - ‪金边桑拿会所张涛V信zt050597 - ‬1 min walk - ‪rocket burger - ‬4 min walk ## About this property ### TOYOKO INN PHNOM PENH Hotel near Riverside Located close to Independence Monument and Silver Pagoda, TOYOKO INN PHNOM PENH provides free breakfast, dry cleaning/laundry services, and a bar. A conference center and a restaurant are available to all guests. You'll also find perks like: - A roundtrip airport shuttle (surcharge), a 24-hour front desk, and multilingual staff - Luggage storage, a computer station, and a front-desk safe - A water dispenser, an elevator, and meeting rooms Room features All 328 rooms boast comforts such as air conditioning, as well as amenities like safes. Extra conveniences in all rooms include: - Bathrooms with bidets and shower/tub combinations - Refrigerators, daily housekeeping, and desks ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/32000000/31700000/31695300/31695202/6479e175.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Azumaya Hotel Phnom Penh Phnom Penh City Centre - Hot tub - Spa - Parking included - Free WiFi 9.0 Wonderful 110 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=31695202&PinnedHotelID=31695202&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/19000000/18520000/18519700/18519685/b586044f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palace Gate Hotel & Resort By EHM Phnom Penh City Centre - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 606 reviews CA $79 CA $97 total includes taxes & fees Oct 25 - Oct 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=18519685&PinnedHotelID=18519685&HadPinnedHotel=true®ionId=-1&adults=2) ![Business Room](https://images.trvl-media.com/lodging/112000000/111740000/111736300/111736240/4632c946.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ALL IN LIGHT LUXURY HOTEL Chamkar Mon - 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Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=2452822&PinnedHotelID=2452822&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/111000000/110620000/110619000/110618995/296473be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aurea Delight Hotel Phnom Penh City Centre - Spa - Parking included - Free WiFi - Breakfast available 9.4 Exceptional 25 reviews CA $26 CA $33 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=110618995&PinnedHotelID=110618995&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/98000000/97020000/97012300/97012230/63c25bbf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Noden Hotel & Apartment Chamkar Mon - Pool - Kitchen - Parking included - Free WiFi 10 Exceptional 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=97012230&PinnedHotelID=97012230&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/4000000/3850000/3848100/3848084/2b7f6e4a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### New York Hotel Phnom Penh City Centre - Parking included - Free WiFi - Restaurant - Air conditioning 8.0 Very good 140 reviews CA $30 CA $38 total includes taxes & fees Oct 22 - Oct 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=3848084&PinnedHotelID=3848084&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Limited onsite parking - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A restaurant ### Family friendly - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Shared microwave - Water dispenser ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - Computer station - Conference center - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in stairways - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk ### More - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - TV ### Food and drink - Refrigerator ### More - Air conditioning - Desk - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 4 PM; Check-in end time: 10 PM Minimum check-in age: 18 ### Check-out Check-out before 10 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 12 per vehicle (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash ### Property is also known as TOYOKO INN PHNOM PENH TOYOKO PHNOM PENH TOYOKO INN PHNOM PENH Hotel TOYOKO INN PHNOM PENH Phnom Penh TOYOKO INN PHNOM PENH Hotel Phnom Penh ## Frequently asked questions ### Is TOYOKO INN PHNOM PENH pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at TOYOKO INN PHNOM PENH? > Limited spots are available. ### What time is check-in at TOYOKO INN PHNOM PENH? > Check-in start time: 4 PM; Check-in end time: 10 PM. After-hours check-in is not available. ### What time is check-out at TOYOKO INN PHNOM PENH? > Check-out is at 10 AM. ### Does TOYOKO INN PHNOM PENH provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 12 per vehicle applies. ### Where is TOYOKO INN PHNOM PENH located? > Located in Chamkar Mon, this hotel is within 1 mi (2 km) of Riverside, Independence Monument, and Royal Palace. Silver Pagoda and National Museum of Cambodia are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## TOYOKO INN PHNOM PENH Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 39 8 - Good 54 6 - Okay 29 4 - Poor 9 2 - Terrible 4 ### 8.6/10 Cleanliness ### 7.8/10 Staff & service ### 7.2/10 Amenities ### 8.0/10 Property conditions & facilities ### 10/10 Excellent #### Michitaka May 18, 2025 ##### Michitaka Stayed 9 nights in May 2025 ### 6/10 Okay #### Verified traveller Sep 9, 2020 Liked: Cleanliness Disliked: Property conditions & facilities 朝食に白米が食べられるというクチコミを見てこちらに決めました。 コロナの影響でお客さんが少ないでしょうし仕方ないのかもですが、楽しみにしていた朝食が冷たいパンとソーセージ、目玉焼きがto go boxに入れられており、トースターはおろか、塩コショウやケチャップ等もないと言われ、このホテルにした意味が半分はなくなりました。 冷蔵庫はありますが温度調節のつまみが取れており回せず、結局冷える事なく利用できませんでしたし、時計の電池も切れたまま放置され意味がなかったです。 とはいえカンボジア在住の私には、半年ぶりの湯船はありがたかったですし、お部屋は清潔でした。 ##### Verified traveller Stayed 1 night in Sep 2020 ### 10/10 Excellent #### Verified traveller Mar 30, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 2 nights in Mar 2020 ### 10/10 Excellent #### kato Feb 15, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### kato Stayed 2 nights in Feb 2020 ### 8/10 Good #### SHIGEFUMI Feb 15, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### SHIGEFUMI Stayed 3 nights in Feb 2020 ### 8/10 Good #### むっきー, 日本、京都 Feb 14, 2020 Liked: Cleanliness, staff & service, property conditions & facilities シャワーのお湯の調整が、少し残念でした？！…>\_<… お水を別料金で買ったのですが、部屋に入れておいてくれて助かりました！(๑˃̵ᴗ˂̵) ##### むっきー Stayed 2 nights in Feb 2020 ### 8/10 Good #### Verified traveller Feb 12, 2020 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities シャワー🚿のお湯が出たり出なかったり、 ##### Verified traveller Stayed 3 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller Feb 8, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean & comfort Not far away from exhibition This is good hotel around Koh Petch, Cambodia ##### Verified traveller Stayed 1 night in Feb 2020 ### 6/10 Okay #### Verified traveller Jan 22, 2020 Liked: Staff & service Disliked: Amenities, property conditions & facilities エレベーターや朝食会場のキャパシティが明らかに足りていない。 ##### Verified traveller Stayed 2 nights in Nov 2019 ### 10/10 Excellent #### CHUN KUO Dec 22, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 物超所值的飯店 很棒的飯店，大廳接待有禮貌，還有機場接送，地點也很棒，早餐好吃，唯一小缺點就是房間小了點，但不影響整體評價。向大家推薦 ##### CHUN KUO Stayed 2 nights in Dec 2019 ### 6/10 Okay #### Verified traveller Nov 28, 2019 Liked: Cleanliness, staff & service, property conditions & facilities 部屋が狭いです。仕方ないですね。 ##### Verified traveller Stayed 3 nights in Nov 2019 ### 10/10 Excellent #### Verified traveller Nov 28, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 3 nights in Nov 2019 ### 6/10 Okay #### Verified traveller Sep 13, 2019 ##### Verified traveller Stayed 1 night in Sep 2019 ### 10/10 Excellent #### Verified traveller Sep 10, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Small room , Clean and convention. Good hotel. Location wise it's near Aeon Mall (5 min walk) ##### Verified traveller Stayed 5 nights in Sep 2019 ### 8/10 Good #### Agnes Sep 2, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 超值飯店 飯店人員服務親切及到位, 是出差人士最佳的選擇! ##### Agnes Stayed 6 nights in Aug 2019 ### 10/10 Excellent #### WEN FA Aug 31, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### WEN FA Stayed 5 nights in Aug 2019 ### 10/10 Excellent #### YUN-HSUAN Aug 27, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### YUN-HSUAN Stayed 2 nights in Aug 2019 ### 8/10 Good #### CIAOYIN Aug 26, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### CIAOYIN Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Verified traveller Jul 13, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Cbjktfoitfggjiuwyehebe eejdhdjsjejd d djsksjsjdjvdgsgue e shsjsidjdjdjdjdb ##### Verified traveller Stayed 2 nights in Jul 2019 ### 10/10 Excellent #### Verified traveller Jul 11, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 2 nights in Jul 2019 ### 8/10 Good #### yoyo Jun 26, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 日本の東横インそのもので、日本人にとってはとても安心感があります。清潔で居心地が良い。フロントスタッフは日本語が話せなかったのが、あら？と思った。 ##### yoyo Stayed 1 night in Jun 2019 ### 8/10 Good #### Verified traveller Jun 2, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 日系ビジネスホテルです、ｼﾝｸﾞﾙは狭く、ﾀﾞﾌﾞﾙは無駄に広いけど…まあまあです。 ##### Verified traveller Stayed 2 nights in May 2019 ### 10/10 Excellent #### Verified traveller May 29, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 3 nights in May 2019 ### 2/10 Terrible #### Irene May 3, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst hotel I have ever stayed The hotel has the worst customer service. Upon arrival at about 3.30pm, we were told that check in time is 4pm and check out is 10am, strictly no extension unless we are club members. We were told to hang around the lobby till 4pm, very inflexible. When we request for 1 extra towel, we were told it is chargeable as 1 guest is entitled to 1 towel per day. The next day when we got back to the hotel, we noticed that the hand towels were not changed as one of the towels was damped. I called for a change of towels but was told to pick up from the front desk myself. At the front desk, the receptionist said that housekeeping has complained that we put our skincare and cosmetic on one of the hand towels, if there is stain, we will be charged upon check out. This was really annoying. When I asked why the towels were not changed, she said they were still clean, no need to change. This was so contradicting. How do they determine if the towels are dirty enough to change? When there is stains? And we are charged for stains!!! Not only towels were not changed, the cups we used were not washed, toilet rolls and tissue were not replenished. When we asked for toilet rolls, we were told to wait till housekeeping make up our room to replenish. We have to insist that we get the toilet rolls. I wonder what does the housekeeping do everyday. We stayed on a non-smoking floor but the corridor smell of cigarette and saw cigarette butt on the floor. Our 3 nights stay was very unpleasant. ##### Irene Stayed 3 nights in Apr 2019 ### 8/10 Good #### chungyung May 2, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 房間很乾淨清潔 住宿的地點在市中心, 要吃東西都很方便, 房間不大, 但就是日式的, 很乾淨清潔 ##### chungyung Stayed 1 night in Mar 2019