2 outdoor pools, sun loungers

Reviews of Plantation Urban Resort & Spa

4 out of 5
Plantation Urban Resort & Spa
#28, Street 184, Phnom Penh

Reviews

9.2

Wonderful

Rating 10 - Excellent. 385 out of 567 reviews" "
Rating 8 - Good. 143 out of 567 reviews" "
Rating 6 - Okay. 20 out of 567 reviews" "
Rating 4 - Poor. 11 out of 567 reviews" "
Rating 2 - Terrible. 8 out of 567 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A tropical oasis in the middle of the city. Staff friendly and helpful with arranging transport for trips etc. Hotel was close to the Royal Palace and waterfront and not far from other attractions. Breakfast was excellent and plenty of choice. The rooms were clean and comfortable. Would definately stay there again
Stayed 5 nights in Feb 2024
Response from Alex on Apr 15, 2024
Thank you for sharing your experience! We're delighted to hear that you enjoyed your stay at our tropical oasis in the heart of the city. It's wonderful to know that our staff could assist you with arranging transportation and that you found our location convenient for exploring nearby attractions like the Royal Palace and waterfront. We're also thrilled that you appreciated our excellent breakfast selection and found your room to be clean and comfortable. We look forward to welcoming you back for another enjoyable stay in the future!

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Tongsin MAO Duty Manager on Apr 9, 2024
We are delighted to receive your positive review, reach out of everything is good. Thank you so much for choosing Plantation urban resort and spa for your stay, we are waiting to welcome you back near the future. Warm regards,

10/10 Excellent

Elke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is actually large enough but the entrance gives the homely feel of a plantation house. The staff is incredibly friendly and the service impeccable. Can highly recommend the restaurant.
Stayed 2 nights in Mar 2024
Response from Borey CHAN Assistant Manager on Apr 4, 2024
We are delighted to receive your positive review, highlighting the homely atmosphere of our plantation-style entrance and the warm, friendly service provided by our staff. Your recommendation of our restaurant further emphasizes the quality of our offerings. Your satisfaction is our utmost priority, and we are grateful for your kind words. We appreciate your support and look forward to serving you again in the future. Best regards,

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great staff. I would pay extra for a larger room though.
Stayed 3 nights in Mar 2024
Response from Borey CHAN Assistant Manager on Apr 2, 2024
Thank you for your positive feedback! We are thrilled to hear that you found our hotel beautiful and appreciated the excellent service provided by our staff. Thank you for choosing Plantation - Urban Resort & Spa for your stay.Best regards,

8/10 Good

Ki

Stayed 2 nights in Mar 2024

10/10 Excellent

Jason

Stayed 3 nights in Mar 2024
Response from Borey CHAN Assistant Manager on Apr 2, 2024
Dear Jason,We appreciate you sharing your rating with us. We hope to welcome you back in the near future!Best regards,

10/10 Excellent

chendra, Tucson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved staying here. wonderful clean modern room, great housekeeping, friendly staff, and overall a great experience
Stayed 11 nights in Mar 2024
Response from Borey CHAN Assistant Manager on Mar 27, 2024
Dear Chendra,We are overjoyed to learn that your stay at Plantation - Urban Resort & Spa was filled with love and delight. Our team takes immense pride in offering our guests a clean, modern, and welcoming environment. We appreciate your kind words about our housekeeping and friendly staff, and we are thrilled that your overall experience was exceptional. Thank you for sharing your positive feedback, and we hope to have the pleasure of hosting you again in the future. Warm regards,

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here! Friendly, helpful staff, very clean comfortable rooms and nice pool and restaurant!
Stayed 1 night in Mar 2024
Response from Borey CHAN Assistant Manager on Mar 18, 2024
Dear Melissa,We are thrilled to know that you had a wonderful stay at our hotel and enjoyed the various facilities and services we offer. Our commitment to providing a comfortable and pleasant experience for our guests is evident in the friendly, helpful staff, clean and cozy rooms, and the appealing pool and restaurant. We are grateful for your kind words and hope to welcome you back for future visits. Best regards,

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent choice in Phnom Penh. Fully recommended.
Stayed 6 nights in Mar 2024
Response from Borey CHAN Assistant Manager on Mar 16, 2024
Dear Lan,Thank you for your kind words! We are thrilled to hear that Plantation - Urban Resort & Spa was an excellent choice during your stay in Phnom Penh. Your recommendation means a lot to us, and we hope to welcome you back or have other travelers experience our hospitality in the future. Best regards,

10/10 Excellent

Shane

Travelled with group
Liked: Amenities
We loved our stay!!! This resort is a hidden gem in the middle of the city. The pool and cabanas are so relaxing. I don’t think this hotel is for children -it’s for adults to relax and isn’t kid friendly. People still brought screaming children that were falling off chairs and breaking glass. I feel bad that the staff has to deal with that. The staff is all friendly and helpful. The spa treatments were amazing!!!! The food is really good. I like that they have a relaxed pool restaurant and then a more upscale restaurant in the front of the hotel. I would stay here every time I’m in Phnom Penh :-)
Stayed 3 nights in Feb 2024
Response from Borey CHAN Assistant Manager on Feb 22, 2024
We are absolutely delighted to hear about your wonderful experience at our resort. Your appreciation for our hidden gem in the heart of the city, the relaxing pool and cabanas, and the exceptional spa treatments truly warms our hearts. We understand your perspective on the resort being more suited for adults seeking relaxation, and we appreciate your empathy for our staff dealing with challenging situations. We are grateful for your kind words about our friendly and helpful team members. The variety of dining options, including our relaxed pool restaurant and upscale front restaurant, is something we take pride in. We are honored by your commitment to choose our resort for every visit to Phnom Penh. Thank you for your continued support, and we look forward to welcoming you again soon. Warm regards,

10/10 Excellent

Wesley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fantastic. The staff is extremely friendly and accommodating. The hotel itself is gorgeous and so clean. I saw someone literally on their hands and knees scrubbing the floor every day. The spa is wonderful, the food is wonderful. The pool is incredible. I cannot recommend this hotel enough for a relaxing and comfortable stay. The only thing I would say is if you have small children I would not bring them. This hotel is great for a quiet adult stay.
Stayed 3 nights in Feb 2024
Response from Borey Chan Assistant Manager on Feb 22, 2024
We are thrilled to read your glowing review of our hotel. Your kind words about our staff, the overall cleanliness, the spa, the food, and the exceptional pool have brought us immense joy. We appreciate your recommendation for a relaxing and comfortable stay. Your satisfaction is our top priority, and we will continue to strive for excellence in every aspect of our services. Thank you for choosing Plantation - Urban Resort & Spa for your memorable experience. Warm regards,

8/10 Good

MANUEL

Travelled with group
Liked: Cleanliness
Not 24h room service and not music at the pool, just after 4 pm.
Stayed 3 nights in Feb 2024
Response from Alex on Feb 24, 2024
Dear Manuel, we apologize for the inconvenience you experienced with our room service and poolside music during your stay. Your feedback helps us improve our services to better cater to our guests' needs and ensure a more enjoyable experience for everyone. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

8/10 Good

MAI

Stayed 3 nights in Feb 2024
Response from Borey CHAN Assistant Manager on Mar 23, 2024
Dear MAI,We appreciate you sharing your rating with us. We hope to welcome you back in the near future!Best regards,

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful oasis in busy Phnom Penh
Stayed 2 nights in Feb 2024
Response from Alex on Feb 17, 2024
Dear Gillian,Thank you for taking the time to share your feedback on Expedia! We're thrilled to learn that you found our hotel to be a beautiful oasis in the bustling city of Phnom Penh.Creating a serene and comfortable environment for our guests is a top priority, and we're delighted to know that we could provide you with a peaceful retreat in the midst of the city's vibrancy.If you have any specific highlights or suggestions you'd like to share from your stay, we would love to hear more. Your insights are invaluable as we continually strive to enhance our guest experience.We hope to have the pleasure of welcoming you back to our beautiful oasis in the future.Best regards,

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Amazing hotel! Best one of our Asia trip so far! Decor stylish, service is excelled from very attentive staff. Brilliant location! Book it!
Stayed 2 nights in Jan 2024
Response from Alex on Jan 22, 2024
Dear Mark,We are thrilled to hear that you had an exceptional experience at our hotel during your Asia trip. Your kind words regarding the stylish decor, exceptional service, and brilliant location have not gone unnoticed. We are proud to have exceeded your expectations and will continue to strive for excellence in all aspects of our hospitality. Thank you for choosing our hotel and we look forward to welcoming you back soon. Best regards,

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Phnom Pehn
Very clean and comfortable room .Good aircon. Lovely pool with facilities Very nice breakfast Staff lovely and so polite and helpful
Stayed 5 nights in Dec 2023
Response from Borey CHAN Assistant Manager on Jan 11, 2024
Dear Peter,Thank you for your review and kind words about our hotel. We are thrilled to hear that you found your room to be very clean and comfortable, with excellent air conditioning. Our pool area is a popular spot for our guests, and we are delighted to hear that you enjoyed it. We take great pride in providing our guests with a delicious breakfast each morning, and we are pleased to hear that you found it lovely. Our staff team is known for their friendliness, politeness, and helpfulness, and we are proud of the high level of service they provide. Thank you again for your feedback, and we look forward to welcoming you back soon!Best Regard,

10/10 Excellent

HUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is worthy of being a 5 star resort. Facilities like the pool, gym and spa are well maintained. Staff were approachable and always had a smile on their faces. They did not expect tips (I gave a handful out of appreciation of their service). Room was as per described, housekeeping does a good job. There is an onsite restaurant with affordable prices (eg cocktails at $6, food from $9-$20). I also engaged their airport transfer service, driver was very proper and drove comfortably.
Stayed 2 nights in Dec 2023
Response from Alex on Jan 5, 2024
Thank you for sharing your positive experience at our resort. We are thrilled to hear that you found our facilities, staff, and room to be of the highest standard, deserving of a 5-star rating. Your kind words about the maintenance of our pool, gym, and spa, as well as the approachability and friendliness of our staff, are greatly appreciated. We are proud that our team went above and beyond to provide exceptional service. Your feedback on the housekeeping's performance is also commendable. Thank you once again for choosing our resort, and we look forward to welcoming you back soon.

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean & spacious. Hotel is within walking distance to Royal Palace, Sisowath Quay & many massage places + eateries
Stayed 4 nights in Dec 2023
Response from Alex on Dec 21, 2023
Dear Lyn,We are thrilled to hear that you found our rooms to be clean and spacious during your stay with us. We take great pride in ensuring that every room meets our high standards of cleanliness and comfort. Our goal is to provide our guests with a comfortable and convenient base from which to explore the city, and we are glad to hear that we have succeeded in this regard. Thank you for taking the time to share your feedback with us, and we look forward to welcoming you back to our hotel soon. Best regards,

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless
Good location, a short walk away from centre of Phnom Penh. Hotel clean, peaceful and welcoming. You really wouldn't know you were close to the heart of the city
Stayed 2 nights in Dec 2023
Response from Alex on Dec 21, 2023
Dear valued guest,We are delighted to hear that you had a pleasant stay with us and appreciated the convenient location of our hotel, which is just a short walk away from the heart of Phnom Penh. We take great pride in maintaining a clean and peaceful environment for our guests, and we are thrilled to hear that you found our hospitality welcoming as well. Our team strives to provide exceptional service to every guest, and we are committed to ensuring that your experience with us is nothing short of exceptional. Thank you for taking the time to share your feedback with us, and we look forward to welcoming you back to our hotel soon. Best regards,

8/10 Good

Callum

Liked: Staff & service, property conditions & facilities
The hotel is beautiful and the spa massage was the best so far in Cambodia! The only issue was the building works while trying to relax outside your room or by the pool and the dust!
Stayed 2 nights in Dec 2023
Response from Borey CHAN Assistant Manager on Dec 19, 2023
Thank you for choosing your stay at Plantation Urban Resort & Spa and taking the time to give us this review. That sounds absolutely amazing! I'm thrilled to hear that you had such a wonderful experience at the hotel. It's always a pleasure to hear that our Pool is beautiful and proper as exceeded your expectation. However we apologies for any inconvenience about the renovation ongoing this may caused you during your stay. Thank you again for taking the time to reach out and sharing your experience with us, We look forward welcoming you on your next trip to Phnom Penh. Sincerely,

10/10 Excellent

Matthew, Seattle

Stayed 1 night in Nov 2023
Response from Borey CHAN Assistant Manager on Dec 19, 2023
Thank you for your rating and for choosing Plantation - urban resort & spa as your stay! Regards

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel.
Stayed 1 night in Nov 2023
Response from Alex on Dec 5, 2023
We are thrilled to hear that you had an exceptional experience during your stay with us. Your kind words and positive feedback mean the world to us, and we are grateful for your loyalty and support.

10/10 Excellent

Sophie, Perth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plantation Urban is an absolutely delightful hotel. We spent four wonderful days here. Our room (2096) had direct access to the pool. Fabulous rooms with extremely comfortable queen size bed and a great shower. Breakfast was delicious and plentiful. The lunch/dinner menu was great. Terrific food - absolutely delicious. Great chefs! We have been travelling for 6 months in Asia and choose this hotel for the last 4 days rest before heading to Europe. Plantation has a modern contemporary feel, beautifully designed and presented. The pool is a tropical oasis with a variety of comfortable seating options to laze away the day. We loved the 30mtr pool to swim laps in. The tropical lush gardens keep the pool area cool and inviting. plantation Urban deserves 5 star boutique rating. I would recommend coming here when their partial renovations are completed. Didn’t hear anything in the rooms but could be heard when at the pool but not loud enough for us to not enjoy this gorgeous hotel.
Stayed 3 nights in Nov 2023
Response from Alex on Nov 24, 2023
Thank you for choosing Plantation Urban and we're thrilled to hear that you had a delightful stay with us. Your feedback is greatly appreciated, and we're glad to hear that our hotel exceeded your expectations. Our team takes pride in providing exceptional service, and we're glad that our chefs' culinary skills impressed you. We're currently undergoing partial renovations, but we assure you that the completed renovations will only enhance your future stays with us. We appreciate your kind words about our hotel and we look forward to welcoming you back soon!

10/10 Excellent

Caron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and atmosphere. Excellent restaurant
Stayed 4 nights in Nov 2023
Response from Borey CHAN Assistant Manager on Nov 12, 2023
Thank you for your feedback! We are glad to hear that you enjoyed our pool and atmosphere. We strive to create a comfortable and enjoyable experience for our guests. We also appreciate your kind words about our restaurant. Our team works hard to provide excellent dining options for our guests. We hope to have the opportunity to welcome you back in the future! Sincerely,

10/10 Excellent

REBECCA

Stayed 2 nights in Sep 2023
Response from Best regards, Borey C Assistant Manager on Oct 4, 2023
Thank you for your review and for choosing Plantation - urban resort & spa as your stay! Best Regards,

10/10 Excellent

Nirupama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Borey C Assistant Manager on Sep 7, 2023
We appreciate you sharing your rating with us. We hope to welcome you back in the near future!Best regards,

10/10 Excellent

Moh Yung

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Borey C Assistant Manager on Aug 23, 2023
We appreciate you sharing your rating with us. We hope to welcome you back in the near future!Best regards,

10/10 Excellent

Seng Teck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A terrific place with a restaurant open for all meals, a swimming pool and gym. Large rooms with comfortable bed too. Would recommend though there’s ongoing renovations at the front.
Stayed 3 nights in Aug 2023
Response from Tongsin MAO Duty Manager on Aug 12, 2023
We really appreciate you taking the time to share your recently experience at Plantation Urban Resort & Spa. We are delighted to read that you enjoyed whole stay with us and that you were satisfied with our room stay swimming Pool, Restaurant and also the gym and found our location is a convenient place for your trip. We Very thank you for your positive feedback, We hope to see you in near the future. Best Regards, Tongsin Mao (Mr.) Duty Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and you really feel at home and looked after at this hotel. Thanks for a great stay.
Stayed 2 nights in Aug 2023
Response from Tongsin MAO Duty Manager on Aug 12, 2023
We really appreciate you taking the time to share your recently experience at Plantation Urban Resort & Spa. We are delighted to read that you had excellent stay with us and that you were satisfied with helpful, friendly team. We apologize for any inconvenience this has cause you during your stay. We hope to see you in near the future. Best Regards, Tongsin Mao (Mr.) Duty Manager

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very gracious and helpful staff and a beautiful hotel.
Stayed 3 nights in Jun 2023
Response from Best Regards Tongsin Mao Duty Manager on Jun 25, 2023
Thank you for taking the time to review your recently experience at Plantation Urban Resort & Spa. We are greatly appreciate to hear that you enjoyed to stay with us and found our place as beautiful hotel in Phnom Penh city. Our team work hard to ensure that our guest well take care of; we will be sure to share your kindly comment with team to continue to deliver great service. We looking forward to welcoming back again soon so we can share an even more positive experience. Best Regards Tongsin Mao Duty Manager

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here for 18 days while working on a project in Phenom Penh. The hotel is centrally located very near the river, the palace, and many excellent dining options. The street it is on itself is a little funky but I actually enjoyed that, as one gets to interact a bit with what real life is like in this city. The staff are uniformly amazing, welcoming and unnervingly polite. The room was spacious and very modern and very comfortable. The pool area is first rate, the breakfast buffet features both great French pastries, egg dishes to order, fresh fruit, as well as Cambodian breakfast options. I cannot recommend this place more highly, I look forward to staying there again when I'm next in Phenom Penh.
Stayed 17 nights in May 2023
Response from Tongsin MAO Duty Manager on Jun 20, 2023
Thank you so much for choosing Plantation Urban Resort & Spa for your stay and for taking the time to give us a great review. We are elated to learn that you found our Place a convivence for your trip and swimming pool as fantastic place and enjoyed your whole stay with us, that you like our room, Breakfast Buffet and our hotel's facilities. We look forward to welcoming you again in the near future for an even more memorable experience paired with stunning place of Phnom Penh city. Best Regards,

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful and peaceful retreat. Lovely and gracious staff.
Stayed 7 nights in Jun 2023
Response from Borey C Assistant Manager on Jun 19, 2023
Thank you for taking the time to write following your recent stay at Plantation - urban resort & spa. I was pleased to read that overall; you were satisfied with our hotel and staff. I will be sure to pass on your compliments to our team. I look forward welcoming you personally on your next trip to Phnom Penh. In the meantime, if I can be of assistance, please don't hesitate to contact me. Best regards,

10/10 Excellent

Fazal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were fantastic and made our stay so special!
Stayed 4 nights in May 2023
Response from Best regards, Borey C Assistant Manager on Jun 2, 2023
I am very happy to read your review regarding Plantation - urban resort & spa as you have found nothing negative about the property but only positive points. I am also delighted to learn that you find that our staff were fantastic. I hope to have the chance to meet you on your next visit to the Plantation.

8/10 Good

Patrick

Stayed 4 nights in Mar 2023
Response from Sales Marketing on May 13, 2023
Thank you for your rating!

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just fantastic
One of the best hotels we’ve ever stayed at, sheer luxury and so friendly at the same time. Pool fantastic
Stayed 3 nights in Apr 2023
Response from Sang Dararith on Apr 15, 2023
Thank you so much Mr Janet for choosing Plantation Urban Resort & Spa and for giving us an amazing review.We hope to see you soon.Best regards,

10/10 Excellent

Whitney Nye

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Perfect boutique hotel.
Stayed 4 nights in Apr 2023
Response from Sang Dararith on Apr 15, 2023
Thank you so much for your review Whitney Nye.We hope to accommodate you again back soon.Best regards,

8/10 Good

Jagdeep

Stayed 2 nights in Mar 2023
Response from Sang Dararith on Apr 5, 2023
Dear Jagdeep, Thank you for choosing Plantation Urban Resort & Spa for your stay and for taking the time to give us a review.Best regards,Assistant General Manager

10/10 Excellent

Merike

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and peaceful, clean room and bathroom. Nice relaxing pool. Recommending
Stayed 2 nights in Mar 2023
Response from Sang Dararith on Apr 5, 2023
Dear Merike,We are delighted to read your amazing review about our Hotel.Thank you so much and we hope to have the occasion to welcome you again.Best regards,Assistant General Manager

10/10 Excellent

John

Stayed 4 nights in Mar 2023
Response from Sang Dararith on Apr 15, 2023
Thank you for taking time to give us a good score Mr John.We are looking forward to accommodate you again.Best Regards

10/10 Excellent

franck

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very value
Stayed 2 nights in Mar 2023
Response from Sang Dararith on Mar 11, 2023
Dear Mr Franck,Thank you so much for choosing Plantation Urban Resort & Spa for your stay and for your review.We hope to welcome you back soon.Best regards,Assistant General Manager

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jungle atmosphere in the middle of the city
This hotel is apparently Eurpoean-managed, with extremely polite staff that always greet you when you pass by. The front office staff was very helpful in securing transportation. While I can't compare the hotel to others in Phnom Penh, the single word that I would used to describe would be "lush". There is vegetation everywhere with much of the hotel open to the sky. There are sheltered routes for times when it rains, but that must be restricted to the rainy season. The bed was comfortable although my room did not have an easy chair or couch -- list a straight-backed chair, which was sufficient since I was attending a conference. All of the expected toiletry amenities were provided including show caps and tooth brushed. I didn't turn on the TV once! The pool is beautiful, although for laps, it is only about 17-18m long. Be careful to get out of the pool from a sitting position since it easy to slip when both your feet and the pavement are wet. The breakfast selection was sufficient, although as a Vegan the choice was a bit limited. (The is a vegetarian restaurant just across the, however, for other meals nearby .) There is a convenience store if you go to the right and then turn left at the first corner.
Stayed 5 nights in Feb 2023
Response from Chhuon Sotharom (Front Office Manager) on Feb 26, 2023
Dear Thomas, Thank you for choosing Plantation Urban Resort & Spa for your stay and thanks for highlighting the convenience of our services also hotel facilities.It been very grateful to hear you mentioned about our Front desk team who did excellent job for you. we wish to fulfill your expectation and welcome you again with us in the near future.Best Regards,

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in the center of town
The pool and property are beautiful. It is deceiving from the entrance, but once you are inside the hustle and noise of the city disappears. The room was small but clean and all you need for a few days. There are plenty of tuk tuks outside when needed to get around. Breakfast was included each morning and was good and the service was excellent. We would definitely stay here again.
Stayed 3 nights in Feb 2023
Response from Chhuon Sotharom (Front Office Manager) on Feb 20, 2023
Dear Teresa,Thank you for choosing our Plantation Urban Resort & Spa for your destination in Phnom Penh and leaving us a wonderful review. Best Regards,

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all really friendly and helpful. The pool area is lovely. The breakfast is delicious with many options. We had dinner at the hotel a couple of times and enjoyed both our meals. Our only gripe was that there is some renovations being done on one side; the hours that the work was meant to happen was 10am-5pm. The renovations were clearly happening from 8am till later.
Stayed 5 nights in Feb 2023
Response from Chhuon Sotharom (Front Office Manager) on Feb 7, 2023
Dear Michelle,Thank you so much for choosing Plantation Urban Resort & Spa for your stay. It's a pleasure for us to read that you enjoyed your stay in our tropical garden surrounding a nice swimming pool. We appreciated your positive feedback about our resort's facilities, services and highlighting the convenience of our location.Best Regards,

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service
Stayed 6 nights in Jan 2023
Response from Sang Dararith on Mar 11, 2023
Dear Mr Jeffrey,Thank you for choosing our Hotel for your stay.We are looking forward to welcome you again.Best regards,

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with the best staff. I highly recommend!
Stayed 5 nights in Jan 2023
Response from Chhuon Sotharom (Front Office Manager) on Feb 4, 2023
Dear Jennifer,That's a really wonderful and lovely review you have written! Thank you so much for such gracious comments about Plantation Urban Resort & Spa.Best Regards,

10/10 Excellent

Jemma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really nice stay at the Plantation. Our room was large and very comfortable and the property is beautifully maintained. The pool and loungers are lovely with the surrounding trees. With all the water around there are a few mosquitos, so be sure to bring your insect repellent!
Stayed 2 nights in Jan 2023
Response from Chhuon Sotharom (Front Office Manager) on Jan 31, 2023
Dear Jemma,We appreciated your positive feedback about our resort's facilities, services and highlighting the convenience of our location. Your comments are a very good motivation for us to keep working to achieve our guest’s satisfaction. Best Regards,

10/10 Excellent

ADINA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This urban resort was exactly what we were hoping for. Great amenities, service. Pool is beautiful. Breakfast was the best one we’ve had in Cambodia, by the pool, perfect food choices of very high quality. The room was beautiful as well, with a second bed in a nook, perfect for my daughter. Got a massage at the spa, really nice spa and good massage. We walked to the Royal Palace. Would like to stay here again. Highly recommend.
Stayed 1 night in Jan 2023
Response from Chhuon Sotharom (Front Office Manager) on Jan 28, 2023
Dear ADINA, Thank you so much for choosing Plantation Urban Resort & Spa for your stay. It's a pleasure for us to read that you enjoyed your stay in our tropical garden surrounding a nice swimming pool. We appreciated your positive feedback about our resort's facilities, services and highlighting the convenience of our location.Best Regards,

10/10 Excellent

Paul, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacious, clean, great English speaking staff, wonderful breakfast.
Response from Chhuon Sotharom (Front Office Manager) on Jan 12, 2023
Dear Paul,Thank you for an excellent review about Plantation Urban Resort & Spa.Best Regards,

6/10 Okay

Louisa

Disliked: Cleanliness
The building work made it difficult, but rooms weren’t given the extra clean they needed due to the dust. It will be stunning when finished but until then I would govelsewhere
Response from Chhuon Sotharom Front Office Manager on Jan 18, 2023
Dear Louisa,We apologize for the frustration that was brought about as a result. We sincerely thank for your time in sharing this review and hope to have another opportunity to serve you again.Best Regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022
Response from Chhuon Sotharom Front Office Manager on Jan 18, 2023
Dear Anonymous,That's a really wonderful and lovely review you have written! Thank you so much for such gracious comments about Plantation Urban Resort & Spa.\Best Regards,