Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers

Reviews of Harmony Phnom Penh Hotel

3.5 out of 5
Harmony Phnom Penh Hotel
#25, Street 148, Sangkat Phsar Kandal I, Khan Daun, Phnom Penh

Reviews

8.6

Excellent

Rating 10 - Excellent. 170 out of 390 reviews" "
Rating 8 - Good. 164 out of 390 reviews" "
Rating 6 - Okay. 35 out of 390 reviews" "
Rating 4 - Poor. 15 out of 390 reviews" "
Rating 2 - Terrible. 6 out of 390 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value & location Get a high floor
Stayed 6 nights in Mar 2024
Response from Melisa on Mar 30, 2024
Thank you so much for your review, we are happy to hear that you enjoy your stay with us. We hope that you will come and stay with us again soon! Kind regards,Harmony Phnom Penh Hotel

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, great staff
The hotel is very clean and the staff are so amazingly helpful!! Nothing was a problem. Thoroughly enjoyed my stay at this hotel and would definitely stay again if in Phnom Penh.
Stayed 2 nights in Jan 2024
Response from Harmony Hotel on Feb 28, 2024
Dear Mr. Scott,Thank you so much for your fantastic review! We are thrilled to hear that you thoroughly enjoyed your stay at our hotel and found both the cleanliness and the staff to be exceptional.It truly makes our day to know that our staff went above and beyond to make your stay enjoyable. We will be sure to share your kind words with the entire team.We would be delighted to welcome you back again if your travels ever bring you back to Phnom Penh.Sincerely,

8/10 Good

Charles Kieng

Stayed 2 nights in Dec 2023

4/10 Poor

Edward

Disliked: Cleanliness, property conditions & facilities
I dont think this property deserves a rewiew from me
Stayed 7 nights in Dec 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff and the place is real nice!
Stayed 2 nights in Dec 2023
Response from Harmony Hotel on Feb 28, 2024
Dear Mr. Anthony,Thank you so much for your wonderful review! We're thrilled you loved our staff and your stay with us. It means a lot to us that you enjoyed the atmosphere and our team made your stay enjoyable.We'll be sure to share your kind words with the staff, it will definitely brighten their day! We hope to welcome you back again soon.Sincerely,

4/10 Poor

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect location and room, BUT !
I was originally going to give the Harmony Hotel a perfect review. The hotel has everything going for it. Its position near the river and nightlife is superb. The hotel is very clean, modern and highly recommended. If I was to return to Phnom Penh I’d stay there again. HOWEVER, upon checking out this morning there was a major disappointment. I had paid U.S $15 in cash to reception the day before my tour to S21 and the Killing Fields. I’d paid in cash at the time of my initial booking of the tour. But the girl taking my money had not noted it into their system, and despite pointing this out I wasn’t believed, and had to pay for a second time. Not the end of the world, but a poor end to my stay at a great hotel. I should have asked for a receipt at the time of paying, instead of trusting them to note down my payment. You live and learn.
Stayed 5 nights in Nov 2023

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring the city. Great value and large rooms. The hotel is not new but the staff are constantly cleaning and buffing the hotel and it presents very well.
Stayed 3 nights in Nov 2023

10/10 Excellent

IAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place by the river.
Quite new. Very clean. Nice room, excellent roof pool and bar above. Great views. Close to the river. Had a room with balcony - well worth it. Staff very nice. Buffet small but good. Only comment was slow service at breakfast. Minor in comparison to all the positive points but could be improved. Next to a local market so all the sights and sounds of PP too. Absolutely 100% would stay there again.
Stayed 2 nights in Nov 2023
Response from Harmony Hotel on Nov 22, 2023
Greetings from Harmony Hotel and thank you for taking the time to leave us this fantastic reviews!We are thrilled to hear that you had a wonderful experience with us and enjoyed our infinity pool and roof bar as it is our guests favorites. We do apologize for any inconvenience regarding the breakfast service and thank you for the feedback as we are always looking for ways to improve ourselves. We look forward to having you back with us in the future!

6/10 Okay

Samath

Stayed 2 nights in Oct 2023
Response from Harmony Hotel on Oct 27, 2023
Greetings from Harmony Hotel and thank you for choosing your stay with us. We are sorry to see that we did not exceed your expectations. Our staff is committed to providing our guests with the best possible experience and felt well-cared for. If you don't mind, please reach out to us directly and we would like to discuss further how we can improve to make your next stay with us. We hope that you will have the opportunity to stay with us again in the future. We look forward to welcoming you back!

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and as described. Staff were really welcoming and the gym and pool were reall top notch. Market out the front to get to the main strip needed getting use to but otherwise great hotel and location
Stayed 3 nights in Oct 2023
Response from Harmony Hotel on Oct 5, 2023
Greetings from Harmony Hotel and thank you for taking the time to leave us this fantastic review! We are thrilled to hear that you had a wonderful stay with us as we strive to make every guests feel welcome and at home. We hope to see you again in the future.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2023
Response from Harmony Hotel on Sep 30, 2023
Thank you for taking the time to leave us this fantastic review! We are thrilled to hear that you enjoyed your stay with us and hope to have you back in the future!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Everything was good as aways.
Stayed 1 night in Sep 2023
Response from Harmony Hotel on Sep 22, 2023
Dear Mr. Michael, greetings from Harmony Hotel and thank you for your continual support. As always, it's such a pleasure having you with us. If ever you need anything to make your stay even more comfortable, please do not hesitate to let us know. We're only one "0" away :)

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed me stay here. Friendly and helpful staff. Very clean, well presented rooms. Amazing views from rooftop restaurant and pool. Plenty of bars and restaurants close to the hotel and central market only a short tuk tuk ride away. I would most definitely stay here again.
Stayed 1 night in Aug 2023
Response from Harmony Hotel on Aug 29, 2023
Greetings from Harmony Hotel and thank you for taking the time to leave us this fantastic review. We are thrill to hear that you enjoyed your stay with us as we strive to ensure every guest has a wonderful experience. We hope to see you again soon!

8/10 Good

Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. The staff was welcoming and helpful. The room was big enough and had a balcony looking over a noisy street below but with views of the nearby pagoda. The location was convenient near the river and walking distance to many of the tourist attractions. The pool area was lovely but has minimal lounge chairs. The gym was okay, but could get quite warm. I would recommend it.
Stayed 4 nights in Mar 2023

10/10 Excellent

Yan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffs.
Stayed 1 night in Jan 2023

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous & Sexy Room with a View
Best hotel room of 45 nights traveling S E Asia! Modern, minimalist room & sexy, glass shower with view through room. Loved it all. Super nice staff & wonderful buffet breakfast in stylish, large cafe. Great location on the river in Saigon. We booked a super fun CuChi Tunnels fast boat trip & simply crossed the road to the ferry dock! Walked to several great restaurants. The hotel suggested a dance show at the Opera House & set us up with great tickets & we walked a couple blocks there. Definitely would only stay at this hotel again! Lovely!! And the roof top pool & bar were spectacular!
Rooftop Pool
Rooftop View
Lobby
Glass Shower
Stayed 1 night in Jan 2020

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this hotel and it's location. We had booked a different hotel for our return portion of our trip but cancelled it and stayed again at the Harmony. The staff were great, rooms large, bathroom very clean. The pool during the day was lovely and sitting beside it in the evening listening to live music with a drink and a view of the river was fabulous. There are 2 levels above the pool for viewing and drinks (outside stairs only) with a wonderful 360 degree view of Phnom Penh from the top level.
Stayed 2 nights in Mar 2020

8/10 Good

Bill, Pattaya

Travelled with group
Good staff. Great buffet breakfast. Rooftop infinity pool with river view
Stayed 7 nights in Mar 2020

10/10 Excellent

Surdez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhappy with pool set up
Enjoyed the stay, have stayed there on several trips and have had several friends stay there through my advise. Only regret is they don't allow the lounges to enjoy the afternoon sun by the pool. Very disappointing as that was one of the main reasons I used to stay there. Would stay somewhere else on that alone.
Stayed 3 nights in Feb 2020

8/10 Good

rune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value. Good location
A positive surprise. Absolutly a bargain for the price. Will return
Stayed 1 night in Feb 2020
Response from Maggie on Feb 13, 2020
Thank you for taking the time to review your stay with us. we are pleased to hear that your stay was pleasant. Looking forward to seeing you again soon!

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
underated and exceeded expectations
Loved the location above the local market near the river. Had a balcony room which I really enjoyed. Breakfast very good and hotel exceptionally clean. Rooftop infinity pool and hot tub was a great bonus.
Stayed 4 nights in Jan 2020
Response from Maggie Mak on Jan 30, 2020
Thank you for your feedback! We are glad to hear your stay with us was pleasant. We hope to welcome you again in the near future!

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Hotel!
I will stay here again. You get what you pay for! I had the Suite Balcony 9th floor, GREAT view of river area. Pool and hot tub on top floor (11th) is very nice with river view. The food is a little pricy. Get the breakfast included, nice buffet! Laundry service 4 doors down, small bar next door. Taxi and Tuk Tuk drivers in front of hotel. Don't use Tuk Tuk for Killing Field and prison tours, take taxi and you pay for entrance fees. Ask for Rina, nice young man, very good English. He can drive you in taxi or tuk tuk.
Stayed 3 nights in Jan 2020
Response from Maggie on Jan 30, 2020
Thank you for your feedback! We are glad to hear your stay with us was pleasant. We hope to welcome you again in the near future!

10/10 Excellent

Anon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay in the hotel within a week, as we're using it as s base to travel south and north. Much better experience this time around within checking in and checking out. We avoid walking through the market....
Stayed 1 night in Jan 2020
Response from Maggie on Jan 17, 2020
Thank you for taking the time to review your stay with us. we are pleased to hear that your stay was pleasant. Looking forward to seeing you again soon!

10/10 Excellent

Allan, San Francisco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy my time , the staff are professional and they greet you as you enter the hotel.
Stayed 13 nights in Dec 2019
Response from Maggie on Jan 16, 2020
Thank you for taking the time to review your stay with us. we are pleased to hear that your stay was pleasant. Looking forward to seeing you again soon!

6/10 Okay

Anon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is clean and well appointed. Location with a market right outside its doorstep is less than desirable. Turn left when you leave the hotel and it's lovely with the riverfront. But turn right and you get the smells etc of the market!
Stayed 2 nights in Jan 2020
Response from Maggie on Jan 16, 2020
Thank you for taking the time to review your stay with us. We are pleased to hear your feedback and will try our best to make improvements. Looking forward to seeing you again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good shower room. Good location. Near market. Near attractions. near royal palace. good swimming pool , on top. foods ok breakfast ok. staff friendly, 1$ tip goes a long way. no smoking smell. Good western customers. Not seen Beijing tourists. Bonus.
Stayed 2 nights in Dec 2019
Response from Maggie on Jan 10, 2020
Thank you for taking the time to review your stay with us. we are pleased to hear that your stay was pleasant. Looking forward to seeing you again soon!

8/10 Good

Haimchand

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Maggie on Dec 30, 2019
Thank you for taking the time to review your stay with us. We are pleased to hear your feedback and will try our best to make improvements. Looking forward to seeing you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything about this hotel is first class except the lift is a little slow at times It is not the hotel for people with walking difficulties as there are 18 steps up to reception.
Stayed 7 nights in Nov 2019
Response from Maggie on Nov 19, 2019
Thank you for taking the time to review your stay with us. We are pleased to hear your feedback and will try our best to make improvements. Looking forward to seeing you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Sep 2019
Response from Maggie on Nov 23, 2019
Thank you for taking the time to review your stay with us. we are pleased to hear that your stay was pleasant. Looking forward to seeing you again soon!

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Maggie on Nov 23, 2019
Thank you for taking the time to review your stay with us. we are pleased to hear that your stay was pleasant. Looking forward to seeing you again soon!

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Friendly staff and good location
Stayed 3 nights in Sep 2019
Response from Maggie on Oct 3, 2019
Thank you for taking the time to review your stay with us. We are pleased to hear your feedback and will try our best to make improvements. Looking forward to seeing you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value
Good service Nice staff Excellent location location
Stayed 3 nights in Sep 2019
Response from Maggie on Oct 3, 2019
Thank you for taking the time to review your stay with us. We are pleased to hear your feedback and will try our best to make improvements. Looking forward to seeing you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2019
Response from Maggie on Oct 3, 2019
Thank you for taking the time to review your stay with us. We are pleased to hear your feedback and will try our best to make improvements. Looking forward to seeing you again soon.

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from Maggie on Oct 3, 2019
Thank you for taking the time to review your stay with us. We are pleased to hear your feedback and will try our best to make improvements. Looking forward to seeing you again soon.

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness
Room was basic but good enough for well-rested nights. Location is right next to a wet market so the smell does hit you before entering the property. Lots of food option along the main street.
Stayed 3 nights in Aug 2019
Response from Maggie on Oct 3, 2019
Thank you for taking the time to review your stay with us. We are pleased to hear your feedback and will try our best to make improvements. Looking forward to seeing you again soon.

6/10 Okay

Jeffrey, USA

Disliked: Amenities
It’s comfortable enough. Location is excellent. The breakfast buffet is ok. I had an ant problem in my bathroom. It was quiet. On checkout day, they told me a coffee cup saucer was missing from my room. Told them I hadn’t touched it. They treated me like I had stolen from them and hey charged me for it despite I don’t even remember seeing a saucer. I thought that was super tacky and rude. Who steals a saucer from anywhere ever?! Take pix of what’s in the room when you arrive or they’ll accuse you of stealing it.
Stayed 4 nights in Aug 2019
Response from Maggie on Oct 3, 2019
Thank you for taking the time to review your stay with us. We are pleased to hear your feedback and will try our best to make improvements. Looking forward to seeing you again soon.

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Patrick, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything. Excellent location, friendly, helpful staff always ready to help, clean hotel throughout, very nice clean rooms,(1nt delux,3nts suite) very comfortable beds, good breakfast, nice pool and rooftop bar with river and city views. Easy walk to the river, many popular sites,restaurants and markets. Highly recommend this hotel to anyone.
Stayed 1 night in Jul 2019

4/10 Poor

Steven

Disliked: Staff & service
Stayed 1 night in Jul 2019

4/10 Poor

Steven

Disliked: Staff & service
Stayed 2 nights in Jul 2019

4/10 Poor

Steven

Disliked: Staff & service
Stayed 1 night in Jul 2019
Response from Maggie Mak on Jul 8, 2019
Thank you for taking the time to review your stay with us. We are pleased to hear your feedback and will try our best to make improvements. Looking forward to seeing you again soon.

4/10 Poor

Steven

Liked: Room comfort
Disliked: Staff & service
Not as harmonious.
Hot water was non-existent for first three days. Front desk was never able to exchange currency, citing not enough small bills. My girlfriend is of Cambodian descent and although she was registered as guest, guards kept treating her as street girl, asking for ID. Booked taxi to airport and although it was booked the day before, the front desk did not call for taxi until we came down to check out. Taxi ended up being 20 minutes late.
Stayed 1 night in Jul 2019
Response from Maggie Mak on Jul 8, 2019
Thank you for taking the time to review your stay with us. We are pleased to hear your feedback and will try our best to make improvements. Looking forward to seeing you again soon.

8/10 Good

Verified traveller

Stayed 7 nights in Jun 2019
Response from Maggie Mak on Jun 24, 2019
Thank you for taking the time to review your stay with us. We are pleased to hear your feedback and will try our best to make improvements. Looking forward to seeing you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2019
Response from Maggie Mak on Jun 21, 2019
Thank you for taking your time to leave us feedback. We value your opinion and also look for improvements. Hope to welcome you again at Harmony Phnom Penh Hotel in the near future!

10/10 Excellent

FS, Malaysia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, nice pool and gym, clean rooms
Stayed 1 night in Jun 2019
Response from Maggie Mak on Jun 11, 2019
Thank you for taking the time to review your stay with us. we are pleased to hear that your stay was pleasant. Looking forward to seeing you again soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Language barrier was a bit difficult as most staff didn’t understand English well. Great hotel and helpful staff. Loved the pool.
Stayed 4 nights in May 2019
Response from Maggie Mak on Jun 5, 2019
Thank you for taking the time to review your stay with us. We are pleased to hear your feedback and will try our best to make improvements. Looking forward to seeing you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
although the property itself was nice, it was right next to a public market that caused a lot of noise and some interesting smells.
Stayed 2 nights in May 2019
Response from Maggie Mak on May 31, 2019
Thank you for taking the time to review your stay with us. We are pleased to hear your feedback and will try our best to make improvements. Looking forward to seeing you again soon.

10/10 Excellent

Subash Ravalnath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good stay at harmony. Was strange that the room service could not supply us with breakfast tea bags. Area was crowded. Facilities were good
Stayed 2 nights in Apr 2019
Response from Maggie Mak on May 18, 2019
Thank you for taking the time to review your stay with us. We are pleased to hear your feedback and will try our best to make improvements. Looking forward to seeing you again soon.

8/10 Good

Vinh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel at river walk and local market
Good location, next to local market and the river walk, very convenient, plenty of local and established restaurants, massage, and convenient store. Hot water work well, air conditioning is a little weak and can only get down to 17 degree Celsius. Restaurant served simple but decent breakfast with variety of Asian and European choice including hot tea, coffee, and orange juice. Room have safe. Bathrope, and slippers. Hotel is open 24 hours and have front desk personnel at all hours. Good hotel to stay, we recommended!
Stayed 5 nights in Apr 2019
Response from Maggie Mak on May 18, 2019
Thank you for taking the time to review your stay with us. We are pleased to hear your feedback and will try our best to make improvements. Looking forward to seeing you again soon.