Staff needs improvement big time
The hotel was nice enough, but the room cleaning staff is terrible. Front desk was fine. The room cleaning was absolutely 100% terrible. Wouldn't return just because of how bad they were at cleaning our room and when we passed by them in the hall, they were complaining to coworkers about having to clean rooms. It's your job! Come on. Bad experience.
Comment from Hotel Management
16-May-2016 by Mike Yacoub, Hotel Management
Thank you very much for your valuable Expedia review. I was glad to see that you enjoyed the room and our Front desk staff. I deeply apologize for our housekeeping service and trust you will rest assured knowing I have shared this feedback with the team. We will ensure that the proper follow up and action plans are in place so that your experience is not repeated. Thank you again for bringing this to our attention. We look forward to welcoming you back so we can change your initial perception into a much better one
Interim General manager