City view

Reviews of The Westin Philadelphia

4 out of 5
The Westin Philadelphia
99 S 17th St, Philadelphia, PA

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1007 reviews" "
Rating 8 - Good. 209 out of 1007 reviews" "
Rating 6 - Okay. 84 out of 1007 reviews" "
Rating 4 - Poor. 53 out of 1007 reviews" "
Rating 2 - Terrible. 39 out of 1007 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Nigel

.
Stayed 1 night in Mar 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend and stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Nayirah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so helpful and friendly.
Stayed 2 nights in Mar 2024

10/10 Excellent

victoria

Very spacious room and clean. Front desk great and polite
Stayed 1 night in Mar 2024

10/10 Excellent

Paula, Tarzana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly nice and helpful. My room was very quiet, safe and extremely comfortable. My room came was a complimentary breakfast which was fresh and quite delicious. Would definitely stay here again!
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the rooms are very nice and updated, the hotel is great!
Stayed 2 nights in Feb 2024

10/10 Excellent

Ilan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attached to a mall which was very convenient. very clean and comfortable bed. room was clean.
Stayed 1 night in Feb 2024

10/10 Excellent

Jozlyn J

Stayed 1 night in Feb 2024

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay at this hotel again
Stayed 2 nights in Feb 2024

10/10 Excellent

Luschen

Liked: Cleanliness, staff & service, property conditions & facilities
nice place
Stayed 2 nights in Feb 2024

10/10 Excellent

Yuki

Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice. Reception desk very friendly. Quiet.
Stayed 1 night in Feb 2024

8/10 Good

Robin C.

Travelled with group
Liked: Cleanliness
Ask for bottled water to be delivered to my room and was promised it would happen. It was never delivered
Stayed 3 nights in Feb 2024

4/10 Poor

Kelly

Stayed 1 night in Feb 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Great beds and pillows. Great location
Stayed 1 night in Jan 2024

10/10 Excellent

Keon

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Kali

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was such a nuisance! The garage was so far away from the hotel. I also went to the parking garage to get something and when I came back, the doors to the hotel were locked and I couldn’t get in. So inconvenient
Stayed 1 night in Jan 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. The room was huge and clean and bed was comfortable. Great location too. Parking is expensive but I guess it’s to be expected in Philly.
Stayed 1 night in Jan 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Mark, State College

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed in the city for 1 night bit the hotel was incredible!
Stayed 1 night in Jan 2024

10/10 Excellent

Mark, State College

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Laura

Business traveller
Liked: Amenities
Beautiful hotel, very helpful and courteous staff. Only issue was that the lights in my room were bizarrely hard to use. Why was that so difficult?!
Stayed 2 nights in Jan 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for being downtown Philadelphia with everything
Stayed 2 nights in Dec 2023

6/10 Okay

Rich

Travelled with family
There were accusations made in a public lobby that were untrue. Full story was sent to Marriott Bonvoy. Manager said we were taking video of NFL players and we were not. Other guests were. We were paying guests and were asked to move out of the public lobby.
Stayed 2 nights in Dec 2023

10/10 Excellent

Morgan

Stayed 1 night in Dec 2023

10/10 Excellent

patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location..easy parking
Stayed 2 nights in Dec 2023

10/10 Excellent

Claire

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are newly renovated with a very modern sleek finish. The beds are super comfortable. The bathroom is gorgeous, a tad bit small but great. Love that the hotel is walking distance to plenty of shopping and restaurants. Parking is a bit tough given the location, however there is a parking garage right next door to the hotel which costs about $54 for 24 hr--in/out pass. Will definitely stay here again.
Stayed 2 nights in Dec 2023

8/10 Good

Greg

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the perfect location, coffee shop across the street, city hall/reading terminal market within a 10 minute walk, and an overall quiet hotel. Every staff interaction was pleasant, especially Ms. Sherry at the front desk. Will definitely be staying here the next time we go to Philly.
Stayed 2 nights in Dec 2023

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Staff was friendly, check in easy, valet nice perk, location ideal
Stayed 1 night in Dec 2023

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice amenities.
Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Very good!
Stayed 1 night in Dec 2023

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Peter, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel close to everything from shopping and dining.. Parking is excellent with self parking or hotel valet parking. Very busy with tourists.. Just a heads up and bumper to bumper traffic!
Stayed 1 night in Dec 2023

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Megan

Stayed 3 nights in Dec 2023

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean and comfortable
The hotel was clean and comfortable. The location was great, being in walking distance to Love Park, Dilworth Park, and theaters. Loved the small touch of a lavender roller ball left at the nightstand. Check was pleasant and no long wait .
Stayed 1 night in Dec 2023

4/10 Poor

Victor

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed to find out that you pay a $100-$200 premium for a superior room where the only difference from a traditional room is the floor that you stay on and the larger "bed" size. The bathroom was smaller than that of the traditional room which was less in price. The view from the 11th floor was towards another building. Dissatisfying experience, to stay at the Westin where I've stayed before. *Be careful and aware that the traditional room is literally no different and may be even better than the superior room*

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Good area.
Stayed 2 nights in Nov 2023

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable stay. Great, comfortable bed. The room was spacious and clean. The location is very convenient, with a wonderful breakfast place across the street. Connected to a great mall too. We will stay here again.
Stayed 1 night in Nov 2023

10/10 Excellent

Dina Marie, Horsham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Clean and comfortable rooms!
Stayed 1 night in Nov 2023