Ratings based on 302 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
86% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

4:30 a.m. Danger Alert

Posted 26-Apr-2016
Pros: Easy access from Turnpike.
Cons: Needs swimming lane in pool so you can swim, even if pool is filled with kids. In house restaurant could offer more variety and lower cost.
Check in went well. The next day we went to pool for a swim around 7 p.m. Much to our dismay we were surrounded by families with many children in the water. There were half a dozen fathers carrying children too young to swim and others encouraging their children to play games. We felt like we were in the middle of a city pool in the middle of a hot day. Screaming and splashing echoed throughout the pool area. There was no chance to use the hot tub. When we inquired at the desk if there was a special event going on, they shrugged and said there was not. People in the neighborhood who don't have pools book a room to be able to swim in the pool. At 4:30 A.M. on the night before we were to check out the hotel sounded an alarm indicating imminent danger in the hotel. There was supposed to be further instructions but none were forthcoming and the alarm kept blasting. When no further instructions were given we headed to the stairs and walked down 8 flights of stairs. Guests of the hotel flooded to the outside. No explanations were given to guests. We walked to the front of the hotel and were greeted with flashing lights from fire engines . Guests were being let into the lobby. Only when I asked a policeman at the door did I hear that there had been a concern in the kitchen area. No explanation was ever received from hotel staff.
5out of 5
by A verified traveller fromNorthern New Jersey

Great location, comfortable and pleasant.

Posted 24-Apr-2016
Pros: Newly renovated and lovely, with easy parking, nice restaurant on site, friendly staff, pool and workout area, and comfortable rooms.
Cons: More toiletries in the room (shampoo, soap, etc.). Perhaps a coffee pot/tea bags. Wish there were a Starbucks-type spot in or near the hotel.
We stay at this hotel once or twice a year when visiting family nearby. The staff is always warm and welcoming and the location is great -- close to highways, with shopping and restaurants just a short ride away. Our kids love the Philly soft pretzels that greet you when you arrive and we're grateful for the hot coffee in the lobby in the morning. Our room was immaculate, but with two teenagers it was a little snug. Perhaps time for a suite :).
5out of 5
by A verified traveller fromOverseas

More than expected

Posted 20-Mar-2016
Great room, comfortable bed, many amenities. It seems they thought of everything down to blackout curtains and extra headphones in the gym. Not a resorr, but good and convenient to Philadelphia and King of Prussia. It helps that I got the room at 30 percent off.
4out of 5
by A verified traveller

Nice hotel for relaxation

Posted 19-Mar-2016
I loved my room service, the food was really good, and tv had cable
5out of 5
by A verified traveller fromSilverdale, WA

A lovely hotel

Posted 13-Mar-2016
Pros: Clean, comfortable, near airport
Cons: Availability of a good restaurant
Location: Near airport and courtesy service worked well.
Not having been to Philadelphia, wasn't sure what to expect. Wish there were a better restaurant than the little bar in the hotel either in the hotel or within walking distance. Otherwise, it was perfect.
5out of 5
by A verified traveller

Posted 23-Feb-2016 on Hotels
We liked everything except the shower. Your choices were cool or scalding.
5out of 5
by Janice

This traveller left a rating score only Posted 18-Feb-2016 on Hotels
4out of 5
by Debra fromChicago

Womens Basketball Game at Villanova University

Posted 8-Feb-2016 on Hotels
I stayed here for a basketball game at Villanova University. My flight arrived at midnight. The hotel shuttle does not run at that time. I paid $65 for a taxi to the hotel. When I arrived at the hotel the front desk clerk told me he wasn't expecting me so soon. Even though hotels. Com customer service had told him I was on the way, via taxi. The hotel is close to Villanova, but is much too expensive with no perks. Probably would not stay here again.
5out of 5
by richard

This traveller left a rating score only Posted 5-Feb-2016 on Hotels
4out of 5
by A verified traveller

This traveller left a rating score only Posted 1-Feb-2016 on Hotels