Exterior

Reviews of Days Inn by Wyndham Springfield/Phil.Intl Airport

2 out of 5
Days Inn by Wyndham Springfield/Phil.Intl Airport
650 Baltimore Pike, Springfield, PA

Reviews

5.6
Rating 10 - Excellent. 191 out of 1002 reviews" "
Rating 8 - Good. 160 out of 1002 reviews" "
Rating 6 - Okay. 165 out of 1002 reviews" "
Rating 4 - Poor. 177 out of 1002 reviews" "
Rating 2 - Terrible. 309 out of 1002 reviews" "

5.4/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what you’d expect. Clean rooms, quiet, easy check in.
Stayed 1 night in Mar 2024
Response from Days Inn Springfield/Phil.Intl Airport Team on Mar 26, 2024
Dear Christina,Thank you for choosing to stay with us at Days Inn by Wyndham Springfield/Phil.Intl Airport. We're delighted to hear that your experience met your expectations with clean rooms, tranquility, and seamless check-in. We appreciate your kind feedback and look forward to welcoming you back for another exceptional stay.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

6/10 Okay

Laurie

Needed updating Empty vending machines
Stayed 5 nights in Feb 2024
Response from Days Inn Springfield/Phil.Intl Airport Team on Mar 11, 2024
Dear Laurie,Thank you for choosing to stay with us at Days Inn by Wyndham Springfield/Phil.Intl Airport. We appreciate your feedback and apologize for any inconvenience regarding. Rest assured, we're actively working on updates. We'd love to welcome you back for an improved experience.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

4/10 Poor

Shinay, Drexel Hill

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Days Inn Springfield/Phil.Intl Airport Team on Mar 11, 2024
Dear Shinay,Thank you for choosing to stay at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We appreciate your feedback and regret to hear that your experience did not meet your expectations. Your input is valuable to us as we strive to improve. We invite you to give us another chance to exceed your expectations on your next visit.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 Terrible

amelia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Days Inn Springfield/Phil.Intl Airport Team on Feb 28, 2024
Dear Amelia,Thank you for choosing to stay at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We appreciate your feedback and regret that your experience did not meet your expectations. We would love the opportunity to make it right and invite you for another stay where we can exceed your expectations.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 Terrible

Sofia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Days Inn Springfield/Phil.Intl Airport Team on Feb 27, 2024
Dear Sofia,Thank you for choosing to stay with us at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We value your feedback and apologize for any shortcomings in your experience. Your satisfaction is our priority, and we'd love the chance to make it right. Please consider giving us another opportunity to exceed your expectations.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

8/10 Good

adonis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is quiet,rooms are straight forward it's comfortable,easy check in ez check out ..unlike an few hotels they don't give you an hassle all the extras and nonsense when I come into town I always come to this hotel 👌
Stayed 1 night in Feb 2024
Response from Days Inn Springfield/Phil.Intl Airport Team on Feb 19, 2024
Dear Adonis,Thank you for choosing to stay with us at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We're delighted to hear that you found our property quiet and our rooms comfortable. Providing a hassle-free experience is our priority, and we're thrilled to be your go-to hotel in town. We look forward to welcoming you back soon!Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Days Inn Springfield/Phil.Intl Airport Team on Jan 21, 2024
Dear Dorothy,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport! We're delighted to hear you enjoyed your stay. Your 4 out of 5 rating means a lot to us. If there's anything specific you loved or any areas we can improve, we'd love to know. Looking forward to welcoming you back soon.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 Excellent

Joanie

Stayed 1 night in Dec 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Jan 21, 2024
Dear Joanie,Thank you for choosing to stay with us at Days Inn by Wyndham Springfield/Phil.Intl Airport. We're delighted to hear you had a 5-star experience! It's our pleasure to provide excellent service, and we look forward to welcoming you back. Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Jan 4, 2024
Dear Terry,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport! We're thrilled to hear you enjoyed your stay. Your kind words motivate our team to maintain our commitment to excellent service. We appreciate your positive feedback.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 Excellent

Terry

Travelled with family
Liked: Amenities
Good
Stayed 1 night in Dec 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Jan 31, 2024
Dear Terry,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport and for your outstanding 5-star review! We're delighted to hear you had a fantastic stay. Our team strives to provide excellent service, and we're thrilled it reflected in your experience. We look forward to welcoming you again.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 Excellent

Khaled

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice space for one night Clean and comfortable
Stayed 1 night in Dec 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Dec 26, 2023
Dear Khaled,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport for your stay. We're delighted to hear you found our space accommodating for a comfortable night. Providing a clean and comfortable experience is our priority. We appreciate your positive feedback and look forward to welcoming you again.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from The Days Inn Springfield/Phil.Intl Airport Team on Dec 18, 2023
Dear Rodney,Thank you sincerely for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport for your stay. We're thrilled to hear your experience merited a perfect 10/10! It's our pleasure to ensure your satisfaction. We look forward to welcoming you back soon.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 Terrible

Candice

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE!! The jacuzzi DOES NOT WORK, there's no gym and the room had bugs. The roaches seemed to be well fed. Also, seedy characters hung outside my room at all hours of the night. Save your money, stay somewhere else!!
Response from Days Inn Springfield/Phil.Intl Airport Team on Feb 9, 2024
Dear Candice,Thank you for choosing to stay with us and for sharing your feedback. We apologize for the inconvenience you experienced during your stay. Rest assured, we take your concerns seriously and are working diligently to address them. We hope to have the opportunity to exceed your expectations in the future.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

8/10 Good

Laurel

Liked: Cleanliness, staff & service, room comfort
Clean and Comfortable
These are very basic accommodations, but with spacious bathroom, comfortable bed, good quality linens and pillows. The other furnishings are in good condition. We like to have a refrigerator and in-room coffee.
Stayed 1 night in Dec 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Dec 10, 2023
Dear Laurel,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport! We're delighted to hear you found our accommodations clean and comfortable, appreciating the spacious bathroom, cozy bed, quality linens, and in-room amenities. We're committed to ensuring a pleasant stay for our guests. Your positive feedback means a lot. We look forward to welcoming you back!Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 Terrible

Andrey

Liked: Staff & service
Disliked: Property conditions & facilities
I had a mouse in my apartment. It ate one of the layers of my bag and went through it, I tried reaching out to the owner/manager no one responded... It is very loud inside, you can easily hear all the people outside. I had some trash in my room that wasn't picked up when I walked in. All of this happened on Nov 23, 2023
Stayed 1 night in Nov 2023
Response from The Days Inn Springfield/Phil.Intl Airport Team on Nov 29, 2023
Dear Andrey,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport for your stay. We sincerely apologize for the inconvenience you experienced. Our team is addressing the concerns raised. We appreciate your feedback and are committed to making improvements. We hope to welcome you again for a better experience.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 Terrible

gregory

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No microwave in the room. We've posted the have breakfast included in the stay. But just staff are not informed when breakfast was no room service for the time I was. There didn't mean replace the sheets or the towels
Stayed 4 nights in Nov 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Nov 29, 2023
Dear Gregory,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport. We appreciate your feedback and apologize for any inconvenience you experienced. We've taken note of your concerns. Rest assured, we're addressing these issues to enhance our guests' experiences. We hope to welcome you back for an improved stay.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 Terrible

Javon

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad servecs
Stayed 1 night in Nov 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Nov 29, 2023
Dear Javon,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport. We're sorry to hear about your experience. Please know that your feedback is valuable, and we'll address the issues to improve our services. We appreciate your understanding and hope to have the chance to provide a much better experience on your next visit.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

6/10 Okay

Tatyana

Travelled with partner
The sheets where burnt and the didn't come to give new towels or anything
Stayed 3 nights in Nov 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Nov 29, 2023
Dear Tatyana,Thank you for choosing to stay with us. We appreciate your feedback and apologize for any inconvenience you experienced. This falls below our standards, and we'll address it promptly to ensure it doesn't recur. We hope you'll give us another chance to provide you with a more enjoyable stay.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 Excellent

Stephen

Stayed 1 night in Nov 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Nov 29, 2023
Dear Stephen,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport! We're thrilled to hear you had a perfect stay. Our team works hard to ensure a memorable experience, and your 10/10 rating is the best reward. We appreciate your positive feedback and look forward to welcoming you back.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

8/10 Good

Chloe

Business traveller
Liked: Staff & service, room comfort
Stayed 3 nights in Nov 2023
Response from The Days Inn Springfield/Phil.Intl Airport Team on Nov 29, 2023
Dear Chloe,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport. We're delighted you enjoyed your stay, and your 8/10 rating warms our hearts. We're committed to ensuring every guest feels valued. Should you return, we'll strive to make your experience even more memorable.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Plumbing needs help toilet, shower n sink
Stayed 1 night in Nov 2023
Response from The Days Inn Springfield/Phil.Intl Airport Team on Nov 29, 2023
Dear Guest,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport for your recent stay. We appreciate your feedback and sincerely apologize for any inconvenience. Rest assured, we're actively addressing these issues to enhance our guests' experiences. We value your insights and hope to welcome you back for an improved stay.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 Terrible

Tom

The location seemed so dangerous once I arrived at the property that I would have cancelled my stay but my reservation was non refundable so I forfeited the rent.
Stayed 1 night in Nov 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Nov 29, 2023
Dear Tom,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport. We sincerely apologize for any concerns about the location. Your feedback seriously. We regret that you felt uncomfortable, and we are committed to addressing this. We appreciate your understanding and hope to welcome you again for an improved experience.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

4/10 Poor

Ussama

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Nov 29, 2023
Dear Ussama,Thank you for choosing to stay at Days Inn by Wyndham Springfield/Phil.Intl Airport. We appreciate your feedback and are sorry to hear that your experience did not meet expectations. We value your input and will use it to improve. We hope for another chance to exceed your expectations.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 Terrible

Catie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Nov 29, 2023
Dear Catie,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport. We sincerely apologize for any inconveniences during your stay. Your feedback is invaluable, and we're committed to addressing the issues raised to enhance our guest experience. We hope to welcome you back and provide the exceptional service you deserve.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

8/10 Good

Christina

Travelled with partner
The room had a musky smell to it everything else was ok
Stayed 1 night in Nov 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Nov 29, 2023
Dear Christina,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport. We appreciate your feedback and are delighted to hear you found your stay satisfactory. We're sorry about the issue. We value your business and hope to welcome you back for an even more enjoyable experience.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

8/10 Good

CHRISTOPH

Stayed 1 night in Oct 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Nov 29, 2023
Dear CHRISTOPH,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport. We appreciate your feedback and are sorry to hear about your experience. We're committed to continuous improvement and would love more details to enhance our services. We hope to welcome you back for an even better stay.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

4/10 Poor

Nina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Washer dryer area has no coin machine, cant get soap from lobby area because machine doesn't dispense it. Had to use shampoo in the washer with my clothes.
Stayed 1 night in Oct 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Nov 3, 2023
Dear Nina,Thank you for sharing your feedback about your recent stay at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We apologize for the inconvenience you experienced. Your comments are important, and we will use them to make necessary improvements to enhance our guests' experience.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

8/10 Good

Owen

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Lobby was nice and employees were very nice but the room was horrible, the ac did not work and was missing buttons, toilet barely flushed, water leak on the floor, sheets weren’t clean or put on completely
Stayed 1 night in Oct 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Nov 3, 2023
Dear Owen,Thank you for your review of your recent stay at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We appreciate your kind words about our lobby and staff. We apologize for the inconveniences you encountered in your room and will address these issues promptly to ensure a better experience in the future.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 Terrible

Chadis Mary

Travelled with partner
Disliked: Amenities
Room smell of smoke and was dirty. We had to check out
Stayed 1 night in Oct 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Nov 3, 2023
Dear Chadis Mary,We sincerely apologize for the unpleasant experience during your recent stay at the Days Inn by Wyndham Springfield/Phil.Intl Airport. Your feedback is invaluable, and we're committed to improving. We'll investigate the issues you've raised to ensure a more enjoyable stay for all future guests. Thank you for sharing your concerns.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 Terrible

Chrystal

Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelled because the carpet looks old there was hair and the bathtub and behind the toilet bowl. The desk with Dusty like they hadn't been wiped and I slept on top of the blanket because the bedding didn't look like it was changed. I'm requesting a refund.
Stayed 1 night in Oct 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Nov 3, 2023
Dear Chrystal,Thank you for taking the time to review your recent stay at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We appreciate your feedback and we are truly sorry for your recent experience at our hotel. Your feedback is invaluable to us, and we're addressing these issues immediately. Rest assured, we are committed to providing a clean and comfortable environment. Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Nov 3, 2023
Dear Stephen,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport. We're delighted to hear you had an enjoyable stay and appreciate your 8/10 rating. Your feedback motivates us to continually improve and provide even better experiences. We look forward to welcoming you back.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

4/10 Poor

Brian

Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Nov 3, 2023
Dear Brian,Thank you for your feedback. We're delighted to hear that you found our service excellent during your stay at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We regret that your overall experience didn't fully meet your expectations, and we would love to learn more about your stay to further improve our services. Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
Hotels.com is an excellent advocate for obtaining a good night stay.
Stayed 1 night in Oct 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Nov 3, 2023
Dear Rodney,Thank you for your glowing review! We're delighted to hear that you had an excellent experience at the Days Inn by Wyndham Springfield/Phil.Intl Airport. Your kind words are greatly appreciated, and we're thrilled to have provided you with a good night's stay. Your satisfaction is our priority, and we look forward to welcoming you back.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

6/10 Okay

Patrick

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Not the best
Unfortunately I had to wait 15 minutes to check in since there was no in the office when I arrived. It was an accessible room when I check in but the room reeked of cigarette smoke. I don't smoke and asked for a non-smoking room. I was running late for a meeting so I had no time to change it. Also the A/C stopped working.and the A/C Slats were damaged and broken
Stayed 1 night in Oct 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Nov 3, 2023
Dear Patrick,Thank you for sharing your feedback about your recent stay with us at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We're truly sorry for the inconveniences you encountered. Your comments are important to us, and we'll address these issues promptly to ensure a more pleasant experience in the future.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 Terrible

Jeffrey, New York

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not as advertised. Check in felt like buying a ticket for a bus. Plus the agent said my room number out loud in an area that I’d definitely question if it’s safe at night. Didn’t see or feel like there was any security in or around the motel either.
Stayed 2 nights in Oct 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Nov 3, 2023
Dear Jeffrey,We sincerely apologize for your recent experience at the Days Inn by Wyndham Springfield/Phil.Intl Airport. Your feedback is invaluable to us. We are committed to making improvements to ensure a safe and comfortable stay for all our guests. Thank you for bringing this to our attention.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 Terrible

Nherlande

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The place is inappropriate for overnight stay. Linen condition not tidy.
Stayed 1 night in Oct 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Nov 3, 2023
Dear Nherlande,We appreciate your feedback and apologize for any inconveniences during your stay at Days Inn by Wyndham Springfield/Phil.Intl Airport. We take your comments seriously and will address it immediately to enhance our guests' experience. We hope you consider giving us another chance to provide a more enjoyable stay.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed in handicapped room.perfect.
Stayed 1 night in Oct 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Nov 3, 2023
Dear Helen,Thank you for your positive feedback regarding your recent stay in one of our handicapped rooms at Days Inn by Wyndham Springfield/Phil.Intl Airport. We're delighted to hear that you found the accommodations perfect for your needs. It's our pleasure to provide comfortable stays for all our guests. We look forward to welcoming you back soon.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

8/10 Good

Sagina

Liked: Cleanliness, staff & service, room comfort
Stay was nice, served the intended purpose but could've been a little better
Stayed 2 nights in Oct 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Nov 3, 2023
Dear Sagina,Thank you for choosing the Days Inn by Wyndham Springfield/Phil.Intl Airport for your recent stay. We're delighted to hear that your stay was pleasant and served its purpose. We appreciate your feedback, and we're committed to making your future stays even better. Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

4/10 Poor

Joann

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Pictures on internet looks very nice but in person it is very out of date and feels like a cement box
Stayed 1 night in Oct 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Nov 3, 2023
Dear Joann,Thank you for sharing your feedback about your recent stay at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We're sorry to hear that the appearance of our property didn't meet your expectations. We continuously work on updates and improvements. We appreciate your input and hope you'll give us another chance to provide you with an improved experience.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 Terrible

Yvan

Disliked: Staff & service, property conditions & facilities
My light car was broken while parked
Stayed 1 night in Oct 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Nov 3, 2023
Dear Yvan,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Springfield/Phil.Intl Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Nov 3, 2023
Dear Jason,Thank you for your 4/5 rating and for choosing the Days Inn by Wyndham Springfield/Phil.Intl Airport. We're delighted to hear about your positive experience. We're committed to ensuring a comfortable stay, and your feedback encourages us to maintain our high standards. We look forward to welcoming you back.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 Terrible

Mary

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet not working right. Torn lampshades. Drawers falling off hinges. No toilet paper holder. No breakfast. Television falling off dresser
Stayed 2 nights in Oct 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Nov 3, 2023
Dear Mary,Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the inconveniences you encountered. Please know that we take your comments seriously and will address these issues promptly to enhance our guests' experiences. We hope you'll consider staying with us again, and you'll notice the improvements.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, room comfort
A large gap in the door frame to the room room number 269
Stayed 1 night in Oct 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Nov 3, 2023
Dear Stephen,Thank you for choosing the Days Inn by Wyndham Springfield/Phil.Intl Airport for your recent stay. We appreciate your feedback regarding the issue in room. Your comments help us improve. We've taken note of this and will ensure it's promptly addressed. We look forward to welcoming you back for an even better experience.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

4/10 Poor

Morgan

Stayed 1 night in Oct 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Nov 3, 2023
Dear Morgan,We appreciate your feedback on your recent stay at the Days Inn by Wyndham Springfield/Phil.Intl Airport, although we regret that your experience fell short of your expectations. Your insights are invaluable in helping us improve, and we're committed to making your next visit a more enjoyable one.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 Terrible

Kyle, Islip

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures on Expedia and the travel sites must of been taken 20 years ago or this place just got beat up quick. The rooms. My dear god the rooms. We got two rooms and one smelled like cigarettes and the other like stale moldy air. The Smoke room had a smashed lamp and beat up furniture. At that point we requested a new room the staff in the front stated that there was nothing they could do as they were fully booked and they could spray air freshener in the room… (😂 No). The second room… it was in slightly better shape but yeah… moldy smell and stale air. The furniture was broken as we sat in this only good room the roaches started coming out of everywhere. We immediately took our stuff and left the room. I cannot stress how important this is. This place should be shut down. I wouldn’t let a friend or even my dog sleep one night in these “rooms”. 0/100 I have stayed at hundreds of hotels this is a first.
Stayed 1 night in Oct 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Nov 3, 2023
Dear Kyle,We sincerely apologize for your disappointing experience at our hotel. Your feedback is invaluable, and we are committed to addressing these issues promptly. We assure you that we are taking immediate steps to improve the conditions you encountered. It's our priority to provide a comfortable and enjoyable stay for all our guests. We hope you'll consider giving us another chance in the future.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

6/10 Okay

James

Disliked: Property conditions & facilities
The room was clean enough. But the phone was not connected.
Stayed 2 nights in Sep 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Nov 3, 2023
Dear James,Thank you for choosing the Days Inn by Wyndham Springfield/Phil.Intl Airport for your recent stay. We appreciate your feedback and are pleased to hear that you found your room clean. We apologize for the issue and will address it promptly to ensure all amenities are fully operational. We look forward to serving you again.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Sep 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Nov 3, 2023
Dear Carolina,Thank you for your kind words! We're thrilled to hear that you found our staff to be accommodating during your stay at the Days Inn by Wyndham Springfield/Phil.Intl Airport. Providing excellent service is our top priority, and we're delighted to have met your expectations. We look forward to welcoming you again in the future.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

4/10 Poor

layn

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Nov 3, 2023
Dear Iayn,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Springfield/Phil.Intl Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 Excellent

Matthew

Stayed 1 night in Sep 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Nov 3, 2023
Dear Matthew,Thank you for your glowing 5/5 review of your stay at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We are delighted to hear about your positive experience and that we met your expectations. It was a pleasure to have you as our guest, and we look forward to welcoming you again.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The price is convenient.
Stayed 1 night in Sep 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on Oct 3, 2023
Dear Rodney,Thank you for your fantastic review! We're delighted that you found our pricing convenient during your stay at Days Inn by Wyndham Springfield/Phil.Intl Airport. We always strive to offer great value to our guests. We look forward to welcoming you again!Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team