Exterior

Reviews of Courtyard Philadelphia Valley Forge/King of Prussia

3 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 363 out of 705 reviews" "
Rating 8 - Good. 228 out of 705 reviews" "
Rating 6 - Okay. 62 out of 705 reviews" "
Rating 4 - Poor. 27 out of 705 reviews" "
Rating 2 - Terrible. 25 out of 705 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Melisa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast easy check in. Comfortable bed and pillow. Would definitely stay again
Stayed 1 night in Mar 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities
L[ked the mattres
Stayed 1 night in Dec 2023

8/10 Good

Bhaskar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

FRANCES

Business traveller
Liked: Cleanliness, staff & service, room comfort
I would have liked for the snack area to have snacks to purchase besides candy
Stayed 1 night in Dec 2023

10/10 Excellent

jerrimine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Stayed 15 nights in Nov 2023

10/10 Excellent

Sekou

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Stephen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was close to our family location.
Stayed 1 night in Nov 2023

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice stay
Stayed 1 night in Nov 2023

8/10 Good

CLAUDIA

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Killian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Melissa

Business traveller
Liked: Staff & service, room comfort
Good
This is a basic hotel. Not wonderful but good
Stayed 2 nights in Nov 2023

4/10 Poor

Scott

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Poor value compared to other hotels in the area. Awkward shower. Right by highway so it's noisy. Administrative issues allowing guest to check in. The walls are very thin in combined rooms. I woke up twice to the person next door throwing up.
Stayed 3 nights in Oct 2023

10/10 Excellent

Melvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very comfortable and the staff were very accommodating and attentive
Stayed 3 nights in Oct 2023

6/10 Okay

juliette

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Mike

Travelled with family and small children, Business traveller
Liked: Staff & service, property conditions & facilities
Construction going on.
Stayed 1 night in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No problems and everything was clean and comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked mt trip at the last minute and was able to get a nice and clean room. The bed was so comfy. They seem to have nice amenities, I didn't take advantage of them all. There's a Starbucks on site but not fully functioning; they didn't make Frappuccinos.
Stayed 1 night in Oct 2023

10/10 Excellent

Brauna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
OK place
Pleasant room with fridge and TV. Not much of a view but we didn't stay for the surroundings, location was good for our purposes. Didn't loke that they ran a $20 charge on my card with no explanation. Will be disputing with card company in the morning.
Stayed 1 night in Sep 2023

2/10 Terrible

patricia

Stayed 1 night in Sep 2023

10/10 Excellent

Ricardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. And accommodated me with some extra towels and an extra blanket that I requested. I booked 2 rooms. The room I stayed in was clean AC was excellent. Very nice, comfortable and quiet. Will definitely be back.
Stayed 1 night in Sep 2023

10/10 Excellent

Bonnie

Travelled with partner
Liked: Amenities
Great check in. Staff was very nice and helpful.
Stayed 1 night in Aug 2023

8/10 Good

bernie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable
Stayed 2 nights in Jul 2023

8/10 Good

Aquilla N Simmons

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From Bad to Awesome
I had booked with another hotel but had some issues and Hotels.com was able to get me moved into a better hotel. The area was very booked up and I felt lucky that they could find me another place to stay. A shout out to Courtyard Marriott for making accommodations for me and making the check-in process super easy!
Stayed 2 nights in Jun 2023

10/10 Excellent

Edward

Stayed 1 night in Jun 2023

10/10 Excellent

Peter

Stayed 1 night in Jun 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 3 nights in Jun 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The receptionist at the desk was new and figuring everything out. But she was so nice and will be an asset to the hotel
Stayed 1 night in Apr 2023

6/10 Okay

Patricia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The property is under construction so there are things stacked up in the halls in the parking lots I could smell the dust in my room from the construction We had to sign a waiver regarding being quiet etc mainly because there were kids there for hockey. Well the kids were running up and down the halls all night so that wasn’t being enforced. Overall the whole place is in need of a makeover which they obviously are in the process of doing. I would stay elsewhere until it’s finished especially for the price they are charging while this is in this condition
Stayed 2 nights in Feb 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Outdated Property
This was a 1 night stay for a business trip. I met 4 staff members throughout my stay and they were all very nice, but the property is very outdated and in desperate need of renovations - everything is so old..
Stayed 1 night in Jan 2023

4/10 Poor

Anne

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Disappointed
I have stayed at this Courtyard Marriot in the past and had good experiences. This time I was very disappointed. My room was not clean: sink would not drain; used linens left in bathroom; bathroom toilet base was not clean; spots on sheets; and empty plastic bottle under radiator. I am aware that these are difficult times for all businesses as far as getting help or not having enough help. I let the front desk staff know when I checked out of these issues. Also the elevator and hallways were very cold. I expected my stay to be as good if not better as my past experiences.
Stayed 1 night in Dec 2022

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

10/10 Excellent

Erika

6/10 Okay

Carter

Business traveller
Disliked: Cleanliness
Musty Room
The room smelt musty
Stayed 1 night in Nov 2022

10/10 Excellent

Kieron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

JoAnne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 😊 as always‼️
Stayed 1 night in Sep 2022

6/10 Okay

carole

Liked: Cleanliness, staff & service
Disliked: Amenities
No shower lotion in the dispenser. Coffee maker didn’t work. Problem with door lock at night
Stayed 1 night in Sep 2022

4/10 Poor

PATRICK

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Disappointing
Disappointing stay at this location. I always try to stick with Courtyard brands but this place is not what i usually would of expected. Maybe they purchased another brand hotel and are beginning to upgrade?? Idk. Other than the lobby it seemed dated and need of attention. We checked in and headed straight to our room only to find that someone "blasted" all over the toilet, seat, lid etc. They accommodated by giving us another room by our request and even comped our dinner. We took advantage of the comped dinner at the Bistro only to be eye rolled and laughed at by the woman behind the counter when i mentioned the comp...I wouldn't stay at this location again.
Stayed 1 night in Aug 2022

10/10 Excellent

Nichelle

Stayed 2 nights in Jul 2022

10/10 Excellent

Karlon

Stayed 1 night in Jul 2022

8/10 Good

Cyrus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean and the staff helpful
Stayed 1 night in Jun 2022

4/10 Poor

Alexius L

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious and overall the trip was fantastic However, it took the front desk 30 minutes to check us in due to inexperience with the system. I’m on vacation, being stuck in a lobby (a nice one, admittedly) is not my cup of tea
Stayed 1 night in Jun 2022

10/10 Excellent

Kevin

Stayed 1 night in Jun 2022