Dock

Reviews of Colonial Inn in Harbor Springs

2.5 out of 5
Colonial Inn in Harbor Springs
210 Artesian Avenue, Harbor Springs, MI

Reviews

8.6

Excellent

Rating 10 - Excellent. 404 out of 776 reviews" "
Rating 8 - Good. 236 out of 776 reviews" "
Rating 6 - Okay. 91 out of 776 reviews" "
Rating 4 - Poor. 34 out of 776 reviews" "
Rating 2 - Terrible. 11 out of 776 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front desk team on Oct 30, 2023
Thank you for staying with us. We are so happy you enjoyed it.

10/10 Excellent

SCOTT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank You Colonial Inn
Very Nice place. extremely clean and adorable. service was fabulous.
Stayed 2 nights in Oct 2023
Response from Front desk team on Oct 25, 2023
Thank you for choosing Colonial Inn, we are thrilled that you enjoyed your stay.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great location
The hotel is really clean and well organization. The location is the best. I found a good rate on Hotels.com and was happy with the findings. I don't find the breakfast as excellent as some reviews stated. It was just average. Overall, I am happy with this hotel and definitely would recommend it.
Stayed 1 night in Oct 2023
Response from Front desk team on Oct 25, 2023
Thank you for staying with us. We're so happy you enjoyed it.

10/10 Excellent

Roshawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This nice quiet historical place was very peaceful which is what I was looking for. I was there for the tunnel of trees and this was the perfect location for it. Staff was nice and friendly. Rooms were clean and spacious. I loved the fact that we had to use a key to open the door. If your looking to party don’t even book. I needed this peacefulness. All of that and it was still affordable. Would definitely recommend if your looking for a quiet and peaceful place.
Stayed 1 night in Oct 2023
Response from Front desk team on Oct 25, 2023
We really appreciate your great review. We look forward to seeing you again! Thank you

10/10 Excellent

Robin

Stayed 1 night in Oct 2023
Response from Front desk team on Oct 25, 2023
Thank you for choosing Colonial Inn, we hope you return!

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities
Very clean and quaint! Lovely. Breakfast was basic and not great but everything Else was great!
Stayed 2 nights in Oct 2023
Response from Front desk team on Oct 21, 2023
We appreciate your feedback. Thanks for staying with us, we're happy you enjoyed it!

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Front desk team on Oct 22, 2023
Thank you for choosing Colonial Inn!

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
We loved this place. Can't wait to come back. We had a wonderful stay brought my father for his 78th birthday.
Stayed 1 night in Oct 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here!! Definitely coming back!! Our room was beautiful!! Breakfast was so delicious!!
Stayed 1 night in Sep 2023
Response from Front desk team on Oct 17, 2023
We are thrilled that you enjoyed your stay with us. We look forward to seeing you again.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Front desk team on Oct 17, 2023
Thank you for staying with us!

10/10 Excellent

QI MEI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Front desk team on Oct 17, 2023
Thank you for staying with us!

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here .. I will be back! It’s a “hidden gem” Loved it all, thank you!
Stayed 1 night in Oct 2023
Response from Front desk team on Oct 17, 2023
We are so happy that you enjoyed your stay with us! We do look forward to seeing you again!

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Front desk team on Oct 17, 2023
You took some great pictures! Thank you so much for staying with us.

10/10 Excellent

Steve

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked our stay at Colonial Inn. The room we had, had some unique features, including a large bathroom and several windows to allow natural light to shine in. It felt like we were staying in a condo or someone’s home. The breakfast was decent. Beds were comfortable. The fireplace was a nice touch. Look forward to staying there again in the future.
Stayed 1 night in Oct 2023
Response from Front desk team on Oct 15, 2023
Thanks for the great feedback. We're happy you enjoyed your stay with us. We look forward to seeing you again!

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, very comfy, nice neighborhood and yummy cookies at the desk!
Stayed 1 night in Oct 2023
Response from Front desk team on Oct 14, 2023
We are so happy you enjoyed your stay with us. We agree, the cookies are so yummy.

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bed and breakfast feel Inn
Stayed 1 night in Oct 2023
Response from Front desk team on Oct 12, 2023
Thanks for staying with us, we're so happy you enjoyed the Colonial.

10/10 Excellent

Chris, Rockford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Front desk team on Oct 13, 2023
Thank you for choosing Colonial Inn, we're so happy you enjoyed your stay with us!

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This Inn dates back to the 1800’s, it’s a lovely, charming inn
Stayed 2 nights in Oct 2023
Response from Front desk team on Oct 12, 2023
We're so happy you enjoyed your stay with us. Thank you for choosing the Colonial Inn

8/10 Good

Robert C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Well maintained historic property, beautiful grounds and facilities
Stayed 1 night in Oct 2023
Response from Front desk team on Oct 11, 2023
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Front desk team on Oct 12, 2023
We are happy to hear that you enjoyed your stay with us. Thank you for choosing Colonial Inn.

4/10 Poor

Brad

Travelled with family, Travelled with partner
Liked: Staff & service
The windows had extremely sheer curtains that you could see right in the whole room! The fireplace barely had a flame and the complimentary breakfast was terrible. The sidewalk in front of our room was covered in pine needles. Extremely disappointed and we were charged way too much for what we got. Feel we should get a discount. The shower was the only plus.
Response from Front desk team on Oct 9, 2023
Thank you for the feedback, we are so sorry that you didn't enjoy your stay with us. Perhaps you could share which room you stayed in?

10/10 Excellent

Swati

Travelled with family
Liked: Cleanliness, amenities
Nice room, nice breakfast and tge surroundings
Stayed 1 night in Oct 2023
Response from Front desk team on Oct 8, 2023
Thank you, we are so happy you enjoyed your stay with us

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect. Just what we wanted.
Stayed 2 nights in Oct 2023
Response from Front desk team on Oct 8, 2023
Thank you, we are so happy you enjoyed your stay with us!

8/10 Good

Vicktoria

Stayed 1 night in Oct 2023
Response from Front desk team on Oct 9, 2023
Thank you for staying with us!

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy cozy and clean
we randomly chose the colonial inn on hotels.com, and it was very happy with our choice. The location was beautiful and it’s a very clean and well-kept grounds not to mention the peanut butter cookie was amazing.
Stayed 1 night in Oct 2023
Response from Front desk team on Oct 7, 2023
We are so happy that you chose Colonial Inn too and the peanut butter cookies are our favorite. Thank you for staying with us.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Stayed 1 night in Oct 2023
Response from Front desk team on Oct 7, 2023
We are so happy you enjoyed your stay with us! Thank you

10/10 Excellent

Casey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So beautiful, rooms are adorable, so cozy, so clean. Love.
Stayed 1 night in Oct 2023
Response from Front desk team on Oct 7, 2023
We are so happy that you enjoyed your stay with us. Thank you and we look forward to seeing you again!

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Front desk team on Oct 6, 2023
We are happy to hear that you enjoyed your stay. Thank you for the feedback.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front desk team on Oct 5, 2023
We are so happy that you enjoyed your stay with us!!

10/10 Excellent

Shelley

Stayed 1 night in Oct 2023
Response from Front desk team on Oct 25, 2023
We are so happy that you enjoyed your stay with us.

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Best Inn I’ve stayed at in a long time.
Stayed 1 night in Sep 2023
Response from Front desk team on Oct 3, 2023
We are so happy to hear that you enjoyed your stay with us. Thank you for taking the time to leave a review. We look forward to seeing you again

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just love how charming this hotel is. I've stayed twice now, and will definitely be back.
Stayed 1 night in Sep 2023
Response from Front desk team on Oct 2, 2023
We are so happy that you enjoyed your time with us. We look forward to welcoming you in the future.

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities
I was unsure until I entered the room. It was large, clean, and the balcony was beautiful.
Stayed 2 nights in Sep 2023
Response from Front desk team on Oct 2, 2023
Thank you for the feedback. We are happy to hear that you enjoyed your time with us.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing! The Colonial Inn was so quaint and charming. Every area was clean, orderly and beautiful. We would definitely stay there again and recommend this Inn to our friends. Even the breakfast was too notch and had a country feel throughout. Thank you for a fabulous couple of days get away☺️
Courtyard
Breakfast included
Beautiful gardens
Stayed 1 night in Sep 2023
Response from Front desk team on Oct 2, 2023
We are so pleased to hear that you enjoyed your stay with us. Thank you for the great review and pictures. We look forward to having you stay with us again.

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our hotel choice in Harbor Springs
We love staying here! Perfect location, very clean comfortable room, delicious breakfast
Stayed 1 night in Sep 2023
Response from Front Desk team on Sep 23, 2023
We are so happy that you enjoyed your stay with us!

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was walkable and nice up north feeling
Stayed 4 nights in Sep 2023
Response from Front Desk team on Sep 18, 2023
We are so happy that you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place. Beautiful lobby and our room was beyond cozy and comfortable.
Stayed 4 nights in Sep 2023
Response from Front desk team on Sep 12, 2023
We are so happy you enjoyed your stay with us. Thank you for the great review.

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charm, beautiful lobby, surrounding area to walk in
Stayed 1 night in Sep 2023
Response from Front desk team on Sep 12, 2023
We are so happy you enjoyed your stay with us. Thank you for the great review.

10/10 Excellent

Marge, Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place
Stayed 1 night in Sep 2023
Response from Front desk team on Sep 12, 2023
Thank you!! We love it too

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect location! The room was super cute with beachy decor and a private dock wher you can sit and watch the sunset
Stayed 1 night in Sep 2023
Response from Front desk team on Sep 12, 2023
We are so happy to hear that you enjoyed your stay with us. Thank you for the great review!

8/10 Good

Marilyn

Liked: Cleanliness
Stayed 2 nights in Sep 2023
Response from Front desk team on Sep 12, 2023
Thank you for staying with us.

6/10 Okay

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
I have stayed at Colonial Inn several times in the past. This trip I was very unhappy. 3 adults in a tiny room. We had no place to put our luggage. Took what we were going to wear out of the trunk of the car! The beds are too high. Im 70 yrs old. I couldn't climb into the bed. And carry everything up a flight of stairs. No elevator. I wasn't at all happy. There were no other rooms available. We had to make due. I dont think ill be staying there anymore. The rooms and bathroom were clean, tho.
Stayed 1 night in Aug 2023
Response from Front Desk team on Sep 4, 2023
We are sorry to hear that you didn't enjoy your stay with us. As August is still considered our busy season, we do have days when we are sold out. In future we would be happy to assist with your booking, that way we may ensure that you have a first-floor room, with additional space. We do hope that you will return again.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quaint inn in a secluded spot of Harbor Springs. Nice location for a morning walk in Wequitonsing with beautiful Victorian homes on one side and the bay on the other. We will visit again when in the area.
Stayed 1 night in Aug 2023
Response from Front Desk team on Sep 4, 2023
Thank you for staying with us, and we are so happy to hear that you enjoyed your stay. We look to forward to seeing you again.

10/10 Excellent

Susan

Stayed 1 night in Aug 2023
Response from Front desk team on Sep 12, 2023
Thank you for staying with us!!

6/10 Okay

Kimberly

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Needs updates but charming
I was surprised that the room was so musty. The tank for the dehumidifier was full and the humidity was at 65% when we checked in. Emptying the tank helped quite a bit. However, it seems like housekeeping should be checking on that to keep the room from smelling so bad. The tub was an older Jacuzzi and extremely difficult for my mom to get into to shower. Few outlets -- charged phone and watch on the floor. Why not get some lamps with USB charging capacity for the nightstands? The beds were a bit worn, too -- my mom's had a spring poking up in one spot but was able to find a comfortable side... would have been unfortunate if 2 people had to sleep in that bed. Positives -- main lodge is a gorgeous old building, service was friendly, and breakfast was high quality.
Stayed 1 night in Aug 2023
Response from Front Desk team on Sep 4, 2023
Thank you for your feedback, we are always looking to improve our guests stay. Might we suggest that in future you book directly with us, to ensure that you have the best available room, with suitable amenities. We look forward to having you stay with us again

10/10 Excellent

Rick

Stayed 1 night in Aug 2023
Response from Front Desk team on Sep 4, 2023
Thank you for the great review!!

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Inn !
The most quaint family owned and operated inn near the shore. Absolutely Charming.
Stayed 1 night in Jul 2023
Response from Front desk team on Sep 12, 2023
Thank you for staying with us! We appreciate the great review.

6/10 Okay

Alison

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Front desk team on Sep 12, 2023
We'd like to hear about your exoerience

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Historic, beautiful, quaint, perfect!
Stayed 2 nights in Jul 2023
Response from Front desk team on Sep 12, 2023
Thank you for staying with us. We're happy you enjoyed it!!

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, property conditions & facilities
Truly loved Colonial Inn it was very cozy and romantic.
Stayed 2 nights in Jul 2023
Response from Front desk team on Sep 12, 2023
Thank you for choosing Colonial Inn, we are so happy you enjoyed your stay with us!