2 outdoor pools
Check availability

Reviews of The Highlands at Harbor Springs

3 out of 5
The Highlands at Harbor Springs
600 Highland Drive, Harbor Springs, MI

Reviews

8.8

Excellent

Rating 10 - Excellent. 328 out of 549 reviews" "
Rating 8 - Good. 141 out of 549 reviews" "
Rating 6 - Okay. 43 out of 549 reviews" "
Rating 4 - Poor. 26 out of 549 reviews" "
Rating 2 - Terrible. 11 out of 549 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this hotel !
Fantastic hotel with ski in ski out privilege.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Tammy

Travelled with family
Very nice place to stay
Stayed 2 nights in Oct 2023

10/10 Excellent

Marian

Travelled with family
Liked: Amenities, property conditions & facilities
Beautiful property
Stayed 2 nights in Oct 2023

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Chantel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Had a great stay. Staff was phenomenal. Loved the amenities including heated year around pool with hot tub, ski lift with mountain biking or hiking in the fall, restaurant on site, complimentary fire with s’mores, and even an option for horse riding. The property is vast. We booked the most price effective room and stayed in a 90’s decor room that badly needed updating. Enjoyed the deck, not a fan of the view over the parking lot. However, appreciated all the amenities and what felt like a historic Time Capsule. If we had spent a bit more on a room I’m sure I’d have better reviews for the state of the room. Most have fireplaces, ours did not. Staff were friendly and seem to actually enjoy their jobs. Would love to come back for a color tour again if affordable. ❤️

10/10 Excellent

Jim

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Ruey, Rochester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities
Love the new check in building and the drinks and snacks to welcome guests!
Stayed 3 nights in Oct 2023

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
The lodge was amazing. Loved the s’mores and fire in the evening
Stayed 2 nights in Sep 2023

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely gorgeous.
Stayed 2 nights in Sep 2023

10/10 Excellent

Edward

Travelled with family and small children
Liked: Amenities
This was our second visit to the Highlands and we thoroughly enjoyed it again.
Stayed 2 nights in Sep 2023

8/10 Good

Margaret

Liked: Staff & service, property conditions & facilities, room comfort
Room cleaning
We asked for our room to be cleaned. When the came we were trying to get ready for a wedding we were heading to. We said we would be out in 30 minutes and they said they would come back. When we came back at 11:30 pm I expected the room to be clean and I was disappointed that they never returned to clean the room.
Stayed 2 nights in Sep 2023

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Bill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Highlands is absolutely the most relaxing wonderful place!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Rhonda

Stayed 2 nights in Aug 2023

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, lovely place.
Stayed 2 nights in Aug 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ours was a short, sweet stay
Everyone at the Highlands was exceptionally pleasant, helpful, and willing to go the extra mile. The renovated rooms helped our short getaway to feel indulgent. Kudos!
Stayed 2 nights in Aug 2023

10/10 Excellent

Laura

Stayed 3 nights in Aug 2023

10/10 Excellent

Nicole

Travelled with group
Liked: Amenities
Girls Weekend celebrating a birthday. Beautiful location, the grounds are meticulously taken care of and staff is so very helpful. We felt so welcomed and taken care of the entire weekend. Thank you!
Stayed 2 nights in Aug 2023

10/10 Excellent

Kathie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Sevan

Liked: Cleanliness
Disliked: Property conditions & facilities
Beautiful resort. Rooms were fantastic. The elevator was down. It made it a bit difficult because of my medical issues.
Stayed 2 nights in Aug 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute deal!!
We booked as a "last minute deals". Given the first weekend in August in extremely busy - I was having trouble finding lodging. Price was more than ususally spend on hotels, we decided to splurge. Very happy that we did! The room was FABULOUS. Decorated very classy. I have never seen a bathroom as clean in any other hotel I've stayed at. Check in staff were AMAZING. Definitely will try to come back for a longer stay!
Stayed 2 nights in Aug 2023

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Kelley

Travelled with family and small children
Liked: Amenities
We love to stay here every year with the chair lift, kayaks, mini golf and the beautiful atmosphere. The updated rooms are clean and spacious.
Stayed 6 nights in Jul 2023

10/10 Excellent

Sunil, Northville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property and friendly staff. Would definitely revisit again in future l.
Stayed 2 nights in Jul 2023

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful! Chef Mario makes the best food! I will be back here 0
Stayed 6 nights in Jul 2023

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complementary bottle of champagne for wedding was nice touch made us feel special. It was very appreciated

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Some areas of the property need repairs and maintenance. Understanding that there was a fire and repair can take time. Even areas not in use should be cleaned regularly.
Stayed 2 nights in Jun 2023

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property! We stayed a couple of nights with our 2 kids, 10 & 13. Everything was clean and beautiful. Property appeared to be undergoing updates but there was no affect on our stay at all. Room was renovated recently and very nice. The only downfall was the balcony was more or a Juliette balcony and not one you can sit on. Also, the sky chair lift, Segways and zip line we're not open for our M-W stay. Breakfast buffet was a bit pricey with no discount for kids noted. It would be nice for the cafe to offer more quick grab and go breakfast items.
Stayed 2 nights in Jul 2023

8/10 Good

Beth

Stayed 3 nights in Jul 2023

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true resort feel up north. Excellent service and many newly remodeled rooms.
Stayed 2 nights in Jul 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service
Love the property and all the available activities on site plus the location to Harbor Springs and Petosky.
Stayed 2 nights in Jun 2023

10/10 Excellent

Diana

Stayed 2 nights in Jun 2023

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service
Like earlier check in
Stayed 2 nights in Jun 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Cheryl

Stayed 3 nights in Jun 2023

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really nice and helpful. The rooms and property were well maintained.
Stayed 2 nights in May 2023

10/10 Excellent

Lisa

Stayed 1 night in May 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in May 2023

8/10 Good

Mark

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Very friendly staff. Quiet property. Outdated bathroom and mattresses.
Stayed 1 night in May 2023

10/10 Excellent

Ruth

Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

8/10 Good

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The overall property and ski hills were great. Very disappointed in the $36 an hour tubing facility, it was completely ice, no maintenance and had rubber mats and burlap out on the 3 runs that were open . It was so bad you could only ride the tubes down by sitting in them. Given the conditions of the rest of the complex I was quite surprised by this amenity.
Stayed 3 nights in Mar 2023

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new check in process out of the hustle of the skiers
Stayed 3 nights in Feb 2023

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Keith

Stayed 3 nights in Jan 2023