Basic Apartment, 2 Bedrooms | Exterior
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Reviews of Scarborough Apartments

2.5 out of 5
Scarborough Apartments
190 West Coast Highway, Scarborough, WA

Reviews

6.2
Rating 10 - Excellent. 75 out of 504 reviews" "
Rating 8 - Good. 134 out of 504 reviews" "
Rating 6 - Okay. 137 out of 504 reviews" "
Rating 4 - Poor. 79 out of 504 reviews" "
Rating 2 - Terrible. 79 out of 504 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

5.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 7 nights in Feb 2024

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 3 nights in Jan 2024

8/10 Good

Robert

Travelled with partner
Disliked: Property conditions & facilities
The apartment, although spacious, is a little tired. Whilst I appreciate that it is a budget property, the floors throughout were not clean. after walking barefoot for 5 mins, the soles of my feet were black. The bed was very comfortable. The light in the kitchen did not work. An appearance by the owner/management would have been appreciated.
Stayed 2 nights in Nov 2023
Response from SCARB on Nov 20, 2023
Thank you for your feedback Robert. Unfortunately we are unable to be present at the apartments throughout all of our guests stays - considering you were at our apartment for just under 2 days, our timing did not cross you being there.You are however, more than welcome to have phoned us during your stay to let us know about the kitchen light and our handyman would have been there to fix it for you. We are sorry you found the floors unclean. We do mop our floors a couple of times before each guest stays with us - unfortunately the dust from the highway/location at this time of year is what a lot of Perth people experience in their homes/accomodation.

8/10 Good

Trevor, Carlton

Liked: Cleanliness, property conditions & facilities
A basic property with basic facilities. walk to beach, Coles, bars, food. a little noisy but good for a budget stay
Stayed 5 nights in Oct 2023
Response from SCARB on Nov 20, 2023
Thank you for your feedback Trevor. Absolutely, it is a basic property (hence the price!) - cheapest around by far! Yes, it can be a little noisy with the highway so close however most guests find the location makes up for it!

4/10 Poor

Karen

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The first night we didn't have hot water. When it was fixed there wasn't much. It was just old and run down. Needed lots of work. Picture really doesn't tell the story . Nothing like the picture empty pool that looks disgusting
Stayed 2 nights in Aug 2023
Response from SCARB on Aug 14, 2023
Thank you for your feedback Karen.May we clarify for anyone looking at our reviews - your husband did say you had hot water on your arrival, however you did not let us know until 9.30pm on Friday night when our office is not open to answer emails.Your hot water was checked on Saturday morning as it was thought the unit had tripped, but discovered it hadn't. After explaining to you, that you did not need to turn the tap (open the tap valve) as much as it had been turned, it was agreed and checked that you had scorching hot water.Yes, the building is old and tired, our prices reflect this.We urge anyone wishing to book our accommodation to look at the cost - our apartments are very clean and tidy and work out at just over 30 per person per night. If you are not on a budget and wish for something fancier, by all means look elsewhere. This is cheaper and you get alot more for your money, than a hostel!

4/10 Poor

Simi.L

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from SCARB on Aug 13, 2023
Hello SimiCould you please explain your low rating of our accommodation as you did not end up staying?

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service
Property was very clean and located close to the beach, walking paths, shops etc. We were there in Winter so the heating was disappointing and the shower was only luke warm at best.
Stayed 3 nights in Jun 2023
Response from SCARB on Jul 18, 2023
Thank you for your feedback - we have looked at the heating in the room and it is working perfectly. It takes a little while to get to temperature but other than that it is working as a normal reverse cycle AC.

6/10 Okay

Lindy

Liked: Cleanliness
Disliked: Property conditions & facilities
If you want a cold shower in winter, enjoy. The place is very run down and the photos are deceptive.
Stayed 3 nights in Jun 2023
Response from SCARB on Jun 18, 2023
Thank you for your feedback. We do provide a contact number with your check in details which is also on our office door if there are any issues - we would have welcomed a call from you regarding the hot water if there was a problem with it.

4/10 Poor

Denise

Travelled with partner
Disliked: Staff & service, property conditions & facilities
There were clean towels to use. This property needs to be updated into this century & at least some kitchen cupboards or bench and a freezer section of the fridge that's not iced up. The outside condition of the units also needs a complete overhaul & I'm not sure if it was inspected whether it would pass. However, I'm sure others would be happy just to have somewhere to stay. & that works. We picked the key up from a box & returned it the same way so I cannot really comment on staff & service.
Stayed 2 nights in Mar 2023
Response from SCARB on Apr 1, 2023
Thank you for your feedback Denise. At 120 per night, these apartments work really well for most guests who want to spend their days out and about.I'm afraid if we start renovating kitchens and the exterior of the property the rates would be much higher which we are not wanting to do in comparison to alot of the accommodation nearby. Completely agree - it is an old apartment block but the rooms are clean and tidy and maintained well. Thank you for bringing the fridge/freezer to our attention, we will be looking into this.

6/10 Okay

Evert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As it turns out I couldn't actually stay at the appartments as the booking was incorrectly allocated to a month after I was there for the trip. SB appartment staff were amazing and followed up a month later to assist with a refund even though lastminute.com were no help at all. Highly recommend Scarborough Beach appartments for accommodation but would be booking direct or through a different provider in the future.
Stayed 2 nights in Oct 2022

8/10 Good

suzanne

Travelled with family
Liked: Cleanliness, amenities
Unit old, but very clean. Close to beach, restaurants and supermarket. Traffic noise a bit overwhelming at times but earplugs helped at night.
Stayed 4 nights in Sep 2022

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location Walk to beach & restaurants
Excellent location. Walk to beach and restaurants. Clean tidy and spacious. Very friendly & accommodating staff. Bit noisy next to intersection. Great value for money. Highly recommended
Stayed 7 nights in Sep 2022
Response from SAPT on Sep 16, 2022
Thank you so much Fred and Doria. It was wonderful to meet you and have you to stay. We look forward to you visiting again :-)

8/10 Good

Robyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very affordable unit close to amenities.We were looking for value for money as we had planned appointments and these units were fercet for our budget and very clean.
Stayed 2 nights in Jan 2022
Response from CPM on Feb 1, 2022
Thank you for your review Robyn - we are so glad you enjoyed your stay! Please come again :-)

6/10 Okay

Verified traveller

Liked: Cleanliness
The place was fine for our needs, but could use a picture on the wall or two to brighten it up a bit.
Stayed 2 nights in Mar 2021
Response from SBA on May 5, 2021
Thank you for your feedback, we will certainly be looking into organising some pictures!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Basic but clean
The apartment was very basic, but was clean.
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities
The property was clean and very basic but the price is reflective, it is very close to Scarborough beach and all of those facilities they offer. we had 3 adults staying and for us something simple like the lack of enough toilet paper was disappointing. otherwise great stay
Stayed 4 nights in Feb 2020
Response from SCARB on Mar 1, 2020
Thank you for your feedback. As self contained apartments - each room is provided with 2 rolls of toilet paper. We will take your feedback on board.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, room comfort
Budget apartments worth considering...
I picked these apartments because of location which was close to the official Hotel for a sporting event I was attending... It was cheap $100 for a two bedroom apartment, so I expected a budget level accomodation. My first experience was before I left home my flights were changed and I contacted them to see if I could drop off my bags... Cara rang me back and managed arrange early access which was awesome... the apartments are in an old building which needs work and the pool was empty But the rooms are large, uncluttered and clean. Most importantly for me the shower was hot!!! I’d 100% recommend these apartments for a budget stay!!!
Stayed 3 nights in Nov 2019
Response from SCH on Nov 13, 2019
Thank you so much for your feedback Mark. It was our priority to check you into your room as soon as we could especially after your flights being changed! We do our best to help our guests where we can. Please come and stay again!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older apartment but very Clean, tidy and great value for money. Excellent location.
Stayed 1 night in Nov 2019
Response from SBH on Nov 12, 2019
Thank you for your feedback!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spot, quiet and clean. Very close to Scarborough centre and the beach😊
Stayed 6 nights in Sep 2019
Response from SA on Oct 2, 2019
Thank you so much for your feedback :-)

6/10 Okay

chris

Stayed 1 night in Aug 2019
Response from ScarbApt on Aug 8, 2019
Thank you Chris

8/10 Good

Ringo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and easy to contact staff. Great location
Stayed 1 night in Apr 2019
Response from Mitch on Apr 24, 2019
Thank you for your feedback, Ringo

6/10 Okay

Alex

Stayed 1 night in Apr 2019
Response from Mitch on Apr 14, 2019
Thank you for your response.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Mitch on Apr 14, 2019
Thank you for your response.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good the property was very old and run down, the rooms were extremely small and we had to spray air freshener. The light fitting was dim and had been stuffed with a goon box a serious fire hazard. The linen was stained, the wardrobe door broken and you could hear the conversations of other guests. I realise it is budget but next time I will wait until I can afford something not so basic.
Stayed 2 nights in Mar 2019
Response from Mitch on Mar 30, 2019
Thank you for your feedback.

6/10 Okay

Kenny, Perth

Travelled with family and small children
Liked: Staff & service
The property is in walking distance to Scarborough waterfront and driving distance to everywhere else. Being so close to Scarborough and being right near a set of traffic lights it is noisy at night. The unit is simple with sparse furnishings but fulfilled all our needs at a good price. An extra bed and towel for our 5th guest would’ve been ideal but as he was 2yrs old we could work around this. There is a bad ants problem in this unit so don’t leave your food out and the shower overflows onto the floor so be mindful of slipping. The hot water system will also ensure you don’t have a long shower as it cuts in and out! All up a simple unit with plenty of room including fully fenced front and back courtyard, great location, comfortable beds.
Stayed 2 nights in Mar 2019
Response from Mitch on Mar 6, 2019
Thank you for your feedback.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The villa was not very clean in the kitchen area. There were cockroaches & no cleaning equipment ie cloth, tea towel washing up liquid. The was a battery missing from the tv remote. We have stayed at the apartments many times, but on the occasion were very disappointed.
Stayed 1 night in Feb 2019
Response from Mitch on Mar 6, 2019
My apologies for any inconvenience.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The check in was via a coded key drop box which was fine (although I felt a bit nervous in case I couldn’t work the safe & then couldn’t get key, but it all worked out). We have stayed here many times & previously checked in at the reception desk next door, but this was ok & will suit the fact we sometimes arrived late anyway having travelled from the country.
Stayed 1 night in Feb 2019
Response from Mitch on Feb 6, 2019
The checkin process via keysafe codes, are in place to accomodate guests that arrive outside reception hours. 9am-1pm. Thank you for your feedback.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty, beds uncomfortable, housekeeping of a very poor standard, not enough towels, sheets were clean, no top up of tea,coffee ect.. No bedside lamps, couch was very dirty and sticky and needs a good clean. I would not recommend this place to anyone. I will never stay there again.
Stayed 7 nights in Dec 2018
Response from Mitch on Feb 6, 2019
Not identifying yourself says alot about your feedback, because it doesn't sound like our property!

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will highly recommended this stay to my family and friends and I will stay here again if I ever come to Perth.
Stayed 1 night in Dec 2018
Response from Mitch on Dec 25, 2018
Thank you for your feedback.

6/10 Okay

Verified traveller

Disliked: Staff & service
Hotel needs a serious upgrade. Paint is chipped and bathroom needs help. No fans make rooms very hot at night.
Stayed 1 night in Dec 2018
Response from Mitch on Dec 14, 2018
For us to give feedback, It helps to have the full story. We do have fans available, if requested, and we also have split aircon's in every property.

6/10 Okay

troy

Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Stayed 5 nights in Nov 2018

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2018

6/10 Okay

Jackie, Boyanup

Liked: Cleanliness, room comfort
For a budget hotel its OK
Rooms from the outside was disappointing to the pictures on the site but rooms were clean and bed was very comfortable
Stayed 1 night in Oct 2018
Response from Mitch on Oct 17, 2018
Thank you for your comments, look forward to seeing you next time.

6/10 Okay

ad, perth

Liked: Cleanliness, room comfort
Just stroll away to beach
The accommodation is comfortable enough for us as a family and the kids really enjoy going to the beach which is just a stroll away. Tq
Stayed 1 night in Sep 2018
Response from Mitch on Oct 3, 2018
Thank you for your comments, we look forward to seeing you again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Room was not clean at all and overall feel was terrible
Stayed 2 nights in Sep 2018
Response from Mitch on Sep 25, 2018
Our apologies for any inconvenience.

6/10 Okay

Charmaine

Liked: Cleanliness
Was a bit disappointed when first arrived as we thought included kitchen facilities. Also King bed was actually 2 beds put together and could feel lump in middle of bed. Other feedback on TV could only get good picture if you were standing, when sitting or laying on bed picture wasn't clear, may find moving TV lower would give viewers clearer picture. Otherwise room was clean and tidy.
Stayed 2 nights in Sep 2018
Response from Mitch on Sep 25, 2018
The website clearly states what amenities are available for the different rooms. Our apologies for any inconvenience.

6/10 Okay

Verified traveller

The phone number on the booking sheet is not connected. Phone number on the website is someone's private mobile number. Drove to the apartments and the phone number on the sign is someone's private number. Phone number on reception window directs you to call another mobile number. Really hard to contact. Other than that great location for Scarborough Beach. Quite old but clean. What you expect for the price you are paying.
Stayed 1 night in Jun 2018
Response from Mitch on Aug 25, 2018
Thank you for your feedback, we shall look into the matter.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Room clean and tidy. Good price and great location. Needs a sign to explain where to pick up the key.
Stayed 2 nights in May 2018
Response from Mitch on Jun 4, 2018
Thank you for your comments, we anticipate to meet the requirements of our guests.

6/10 Okay

Verified traveller

Liked: Cleanliness
Great location, and great value for money, would definitely stay again
Stayed 1 night in May 2018
Response from Mitch on Jun 4, 2018
Thank you for your comments. We look forward to your return.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Definitely overpriced for the quality of the room. Very poorly furnished and very limited facilities.No laundry facilities. Basic to say the least.
Stayed 8 nights in Apr 2018
Response from Mitch on Jun 4, 2018
Thank you for your comments. We try to provide our guests with a quality experience.

2/10 Terrible

Magoo, perth

Disliked: Cleanliness, property conditions & facilities, room comfort
The room smelt damp and mouldy. The carpet was dirty. The beds are too small. The place was very noisy. We were woken by other tenants at least 3 times during the night. The toilet facilities are on the level above the room. Our room looked onto the garbage bins.
Stayed 1 night in Apr 2018
Response from Mitch on Jun 4, 2018
Thank you for your comments. We apologise for any inconvenience caused, during your stay.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Run down and noisy
Apartment is very run down and noisy. Traffic , rattling windows and late night foot traffic caused a sleepless night.
Stayed 2 nights in Mar 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Run down
Awful , peeling paint , mound and damp on the bathroom wall . No comfort ! Overlooking a dried out peeling and cracking outdoor pool . We were in shock at how bad it was and went back to reception which was 3 buildings away and asked if we could move . The reception staff were very good and really helpful and after about 15 mins managed to sort out another Apartment in the Sunmoon block . We were then moved into that with an extra charge per night - well worth it ! We then spent 5 nights .
Stayed 6 nights in Mar 2018

6/10 Okay

Bernie

Disliked: Room comfort
Stayed 1 night in Feb 2018

8/10 Good

philip

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
I came to see the coast along Perth, the price of the accommodation for location was unbeatable. Very close to the main beach in Scarborough.. Bars very close. Great location. I got a queen bed which was two single mattresses attached so the middle was not really comfortable... Also there was no WIFI included for the rooms and so this made it hard to do things on my laptop for personal use in the evenings. There was a tv with basic channels.
Stayed 3 nights in Jan 2018

2/10 Terrible

Mara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Overnight
Unfortunately the room was dirty and smelling of old cigarette smoke.
Stayed 1 night in Jan 2018

4/10 Poor

peter, ballarat victoria

Disliked: Cleanliness, staff & service, room comfort
staff
when I got there on the Sunday afternoon to book in the girl on the desk was as rude as you would talk to a dog.
Stayed 4 nights in Jan 2018