Standard Apartment, 2 Bedrooms, Non Smoking, Kitchenette (Unit sleeps 4) | Living room
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Reviews of Luna Apartments

3.5 out of 5
Luna Apartments
16 Alga Street, Scarborough, WA

Reviews

8.2

Very good

Rating 10 - Excellent. 38 out of 89 reviews" "
Rating 8 - Good. 32 out of 89 reviews" "
Rating 6 - Okay. 11 out of 89 reviews" "
Rating 4 - Poor. 5 out of 89 reviews" "
Rating 2 - Terrible. 3 out of 89 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Mark

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2020
Response from LUNA-on-ALGA on Sep 29, 2020
Most grateful Mark, hope to hear from you again.

10/10 Excellent

MistyDavis, Perth Western Australia

Travelled with partner
Liked: Cleanliness, amenities
I loved how it felt cosy and homely. I definatley recommend Luna Apartments for long or short stay , a couple or more . Reception lady is beautiful. Such a place of bliss .
Stayed 1 night in Jul 2020
Response from LUNA on Aug 2, 2020
Thank you so much for your feedback, it’s appreciated and we’re glad you enjoyed your stay at LUNA-on-ALGA.

10/10 Excellent

Hayley

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Was sitting out the front veranda of the property having a chat and laugh with the other guests until we were confronted by one of the owners a rather large male standing over us and quite frankly rather aggressive and intimidating at the noise level of our conversation he then proceeded to poke he’s head into our room and have a nosey whilst trying to intimidate us three young females was a rather scary and uncomfortable experience will not be returning do not recommend
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019
Response from LUNA on Dec 11, 2019
Thanks very much, we're glad you enjoyed your stay and hope to hear from you again when in the Scarborough WA area again.

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
This place has all the basics you’ll need, it’s quiet and in a great spot.
Stayed 4 nights in Nov 2019
Response from LUNA on Dec 9, 2019
Thank you, glad you enjoyed your stay.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proprty has been recently renovated. Very comfortable and would definately stay there again.
Stayed 1 night in Dec 2019
Response from LUNA on Dec 8, 2019
That’s great to hear we’ll be hearing from you again, thanks kindly. LUNA

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from LUNA on Dec 5, 2019
Thanks kindly for taking time to review LUNA, we hope to hear from you again.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
No info on availability of any Wi Fi No aircon in bedroom Excellent contact with Giselle, understanding, adaptable to my timings and good follow up. Good location
Stayed 3 nights in Nov 2019
Response from LUNA on Nov 20, 2019
Thanks for staying at LUNA-on-ALGA Scarborough WA and taking the time to leave feedback.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Value for money, this is a great place for a short stay. My wife and I only needed a bed for the night after meeting friends in Scarborough. Book in and out was easy and would use again.
Stayed 1 night in Oct 2019
Response from LUNA on Nov 2, 2019
Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy customers
Lovely affordable place. The owners are very professional, kind and helpful.
Stayed 1 night in Oct 2019
Response from LUNA on Oct 28, 2019
Thank you.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy at check in and friendly staff. Good parking facilities and only 500 meters to the beach front is a bonus. Enjoyed looking at the surf board collection, will be back next month
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Owner called me to tell me she wouldn't accept my booking after I had booked. I stayed there for 5 nights the week before and I spilt some candle wax on the bedside table.. some towels had bleach on them... I offered to replace .. she refused I offered to give her money she refused.. I had to to ask everyday for towels as they were not changed..nor were the bedsheets.. I had to ask for sugar and there was mouse poo in the cupboards and grime. I cleaned the place and took the rubbish out and bleached the bathroom sink.. I showed her the accidental mark from a candle soot that I offered to go to Bunnings to get her something to clean it off as I had used magic sponge which didn't work..she assured me.its fine and her partner would fix it.. I offered money more than twice and offered to replace the towels... She also hassled me the day I checked in as she didn't want to stay in the office til the closing time on a Saturday although it clearly states on the website and booking that the office is open til 7pm. She even. Rung me twice to hurry me up when I was dropping my.kids off to there grandparents ... She told me she would be telling Expedia about me... If she says anything other than i am a polite and clean honest woman woman who notified her immediately of the accidental things listed above and who wanted to pay or replace those things then I will be considering it defemation. Not happy at all with this place absolutely disgraceful treatment of its paying customers.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019
Response from LUNA on Apr 2, 2019
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apartment, all cooking gear you need. Comfi bed and linen, great water pressure in shower. Nice view from upper floor apartment
Stayed 1 night in Feb 2019
Response from LUNA Scarborough on Feb 27, 2019
Thank you, so glad you enjoyed your stay

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very quiet location. Very clean and cosy will definatelt stay again
Stayed 1 night in Feb 2019
Response from Giselle on Feb 18, 2019
Many thanks

10/10 Excellent

Greg, Geraldton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and tidy. Leticia was extremely pleasant and easy to talk to.
Stayed 1 night in Sep 2018

10/10 Excellent

riley, wa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly host
Will stay there everytime Helped me with late arrival Very friendly
Stayed 1 night in Aug 2017
Response from Giselle on Aug 20, 2017
Many thanks - look forward to seeing you back again Riley.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little spot
Older style apartments, nicely decorated, quiet and comfortable. Amazing customer service
Stayed 1 night in Aug 2017
Grateful, look forward to having you stay again if in Scarborough area.

10/10 Excellent

Harman, AU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and freindly staff
Rooms were really good and the manager was very nice and freindly, I would definitely stay at luna in future

10/10 Excellent

Leanne, perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice apartment stay, lovely stay. Staff are nice and helpful

10/10 Excellent

mel, s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Owner is lovely
The apartment was spacious and clean And the owner was so lovely We will definitely stay again in the future 10/10

8/10 Good

Mat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
The room was clean and tidy with very friendly and helpful staff. It was walking distance to the beach and shops which was very handy. I'd definitely stay there again.

6/10 Okay

Verified traveller

Liked: Staff & service
Close to the Beach.
Warming welcome when I arrived. The room was Ok. Was hoping for a better Kitchen. No rangehood. I did have a few issues with the room which most were addressed before I left. The room does need a makeover. Bring it up to date. Maintenance would need to be done to the room before I stayed there again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpfull staff and great location!
We spent two days here and the lady that runs the apartments was extremely helpful!. It was in a great location for us! So close to the beach!.

8/10 Good

Madison Principe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Needs cleaning
We tried these apartments to change from inner city stay, but unfortunately the apartments were not as expected. The photos were true but the apartments are quite aged. The room itself needed a real good clean. In the state it is we didn't feel relaxed. The staff member we met was very nice and helpful. A bit off scrubbing and this review would change.

10/10 Excellent

Bek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, comfy, relaxing, practical
Staff bent over backwards for me, I enquirer about an early check in and Giselle arranged and then personally called to say it was ready at no extra charge. I was greeted with a smile every day and she even helped me do my laundry! Rooms tastefully decorated, clean and cosy. Basic accom, 2 mins from town centre. Don't judge a book by its cover - Diamond in the rough

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and Clean Hotel stay
Really enjoyed staying here, the "price was right" and the facilities were very clean and tidy. The unit and rooms were very spacious and comfortable. The service we received from Giselle was more than adequate and her happy disposition made us feel comfortable and at ease. I would definitely recommend this place for anyone to stay at (including families) for it's comfort, service, accessibility to the beach, restaurants and shopping centre (Innaloo) and most importantly 'price'. Definitely worth a look.

10/10 Excellent

Terry, Coolangatta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay either overnight or short term
This apartment is so unique. It's an older style block of six with great furnishings, free parking, close to the Scarborough beach (500 meters), close to Innaloo shopping and two bedrooms. Has cooking facilities with hotplates etc and the furnishings are quality. The owner was terrific and I have say this was a real find and recommend this property to all my friends. Great apartment and great value for money I would stay here again tomorrow.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff ! Very happy with every thing. Especially the comfort and everything offered that comes with the room :) So clean and tidy, organised well and lay out was perfect. I would highly recommend Luna Apartments to my friends. It was a very quick Uber drive to the place we were going to down the road for birthday celebrations at the Saint George. I will definitely be staying here again.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definately stay there again
Giesle, the owner was lovely over the phone, room was very neat and clean and exactly what we needed .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
price suited the property, good clean and quiet, suited my needs a place shower , sleep ,cook a feed and relax in front of big tv

10/10 Excellent

Keeley & Neill, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic, would recommend!
Would definitely recommend this Apartment, the owner was very accommodating and welcoming, made us feel like we were home away from home. Room it self was very clean and comfortable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good! will book again if staying perth!
good price, clean rooms, nice staff and service, quiet, close to shops, resturants, beach etc, overall very good!

8/10 Good

lesley, bunbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, convenient
Older style unit but owner Giselle is the perfect host. Large spotlessly clean units with very comfortable furniture close to Scarborough beach.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Block of flats
Ordinary block of flats, not modern purpose-built serviced apartments, but it's nice to have that normal home feel and it was a good sized flat.

8/10 Good

Vicki, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for 3 nights and very roomy. Hostess Chris was awesome. Walking distance to shops so very handy

8/10 Good

Eugene

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Luna Apartments - disappointing.
A good sized two bedroom apartment in a block of six in a suburban street. Quite old and rundown. The bathroom is in need of replacement and the furnishings and decor is outdated an old. Price was under $100 (just), but the apartment complex was very untidy, dirty and there were overgrown shrubs and lost of weeds. In the future, I would pay more to have a more upmarket and newer hotel/apartment.

8/10 Good

Matt, Fitzroy North

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very surprisingly good!
This place really surprised me. The outside does not do it justice! the outside of the building is a bit dated and old school, but once i opened the door, the place was extremely modern and spacious. Everything was catered for, Kitchen, air con, heater, cooking utensils etc. For the price you pay, this is extremely good value and great alternative to the very expansive hotels around the same area. Will stay again for sure

6/10 Okay

Judy, Rural WA

Liked: Staff & service
Disliked: Property conditions & facilities
Affordable, plenty of room for a family.
I was greeted in a pleasant, friendly way, but not in a professional manner. It's an old building that has been 'tarted' up. Large apartment in a building that obviously used to be a set of flats. A little run down but covered up with relatively modern décor. The bathroom still needs attention. There is parking for all. Large flat TV, reasonably comfortable lounges. Dining chair covers need replacing. Good budget accommodation on a whole.

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Good location. Rooms need to be refurbished and more cleaning. Lots of dust on fly screen windows. No hot water in shower, only warm.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, close to the beach, clean
Very helpful staff, bed was comfy, apartment clean in all the right places and lovely and quiet. Close to buses and beach. Would stay again for sure.

8/10 Good

Fred, Tumut NSW

Liked: Cleanliness, staff & service, room comfort
Good value for money. Close to all services. Would book again, if back in Perth.

8/10 Good

chris, Brisbane

Liked: Cleanliness, room comfort
Its always a pleasure
We have stayed here numerous times and everything we visit perth on buisness we stay at luna apartments.the onsite owner is very helpful and is a pleasure to deal with.close to the cbd and the beach

8/10 Good

Verified traveller

Liked: Staff & service
Good location
It's just a few minutes from the beach and Coles. Furniture is a bit dated. But all in all, a gd place to rest for the night.