Front of property
Check availability

Reviews of Pine Trees Hotel

3.5 out of 5
Pine Trees Hotel
Strathview Terrace, Pitlochry, Scotland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 224 out of 328 reviews" "
Rating 8 - Good. 81 out of 328 reviews" "
Rating 6 - Okay. 16 out of 328 reviews" "
Rating 4 - Poor. 3 out of 328 reviews" "
Rating 2 - Terrible. 4 out of 328 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel we have stayed in, the staff, the service and hospitality has been exceptional. We will definitely return to Pitlochry and the Pine Trees Hotel again, and highly recommend the experience to anyone thinking of a holiday in this wonderful part of the world.
Stayed 2 nights in Apr 2024

10/10 Excellent

Siobjan

Stayed 2 nights in Feb 2024
Response from General Manger on Apr 8, 2024
Thank you for the great ratingDavid LapsleyGeneral Manager

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay room was spacious and very comfortable, the staff were fantastic and very friendly. Would definitely stay again.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 7, 2024
Thank you for your glowing review! I am delighted to hear that you had such a wonderful stay with us. The Pine Trees Staff team strives to provide exceptional service, and I am also glad that you found the room spacious and comfortable. We can't wait to welcome you back for another fantastic experience!David LapsleyGeneral Manager

10/10 Excellent

Lesley

Stayed 2 nights in Jan 2024
Response from General Manager on Feb 2, 2024
Thank you for your high 5/5 rating of your stay here at Pine Trees in Pitlochry, I hope to see you back again,David LapsleyGeneral Manager

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place to stay.
We stayed here between Christmas and New Year and it was absolutely amazing. Staff friendly and really helpful. Was very friendly with my dog she was made to feel really welcome. Good walk around the grounds and the surrounding area. Would recommend staying here we will definitely be back to stay here. Jake.
Stayed 3 nights in Dec 2023
Response from General Manager on Dec 31, 2023
Thank you for sharing your wonderful experience! I am thrilled to hear you had an amazing stay over the festive season. Also very happy that our staff made both you and your dog feel welcome, we do have some real dog lovers in our ranks. We all can't wait to welcome you back for another enjoyable stay!David LapsleyGeneral Manager

10/10 Excellent

Kevin

Lovely hotel, lovely meal even the coffee was exceptional then drinks by an open fire...just perfect
Stayed 1 night in Dec 2023
Response from General Manager on Dec 20, 2023
Thank you for sharing your delightful experience! We're thrilled that you found our hotel, meal, and ambiance to be perfect. We look forward to welcoming you back soon for more exceptional momentsDavid LapsleyGeneral Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and good food.
Stayed 2 nights in Dec 2023
Response from General Manager on Dec 18, 2023
Thank you for your kind words! We're thrilled to have you with us and glad you enjoyed our friendly staff and delicious food. Looking forward to exceeding your expectations in the future

2/10 Terrible

Judith

Stayed 2 nights in Dec 2023
Response from General Manager on Dec 18, 2023
Thank you for sharing your feedback. I appreciate your input and would love the opportunity to address any concerns you may have had. We're committed to making positive changes and ensuring a great experience for all our guests. Please feel free to reach out directly; your satisfaction is our top priority.

10/10 Excellent

Angus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the fact that it was not on the main street but close enough to be walkable in 15mins. Quite a steep hill to walk but okay for us. A very good breakfast selection in comfortable environment. Nice cosy areas in the hotel to sit and have quiet drink.
Stayed 2 nights in Nov 2023
Response from General Manager on Dec 12, 2023
Thank you very much for your thoughtful review! We're thrilled to hear that you appreciated our convenient location just off the main street, offering both accessibility and a peaceful environment. Our team takes pride in providing a comfortable and cozy atmosphere for our guests to relax and enjoy a quiet drink. We're delighted that you found our breakfast selection to your liking—it's always wonderful to know that our efforts to provide a varied and delicious spread are well-received.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!David Lapsley

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A long lasting happy memory
This was a fabulous stay from start to finish A warm welcome and a comfortable warm atmosphere thrlughout the hotel
Stayed 2 nights in Nov 2023
Response from General Manager on Dec 12, 2023
Thank you for your delightful feedback! We're thrilled to hear that your stay was fabulous from beginning to end. Providing a warm welcome and maintaining a comfortable atmosphere for our guests are top priorities for us. We hope to have the pleasure of welcoming you back soon for another enjoyable stay!David Lapsley

6/10 Okay

Michael

Liked: Cleanliness
Stayed 2 nights in Nov 2023
Response from General Manager on Dec 12, 2023
Thank you for taking the time to rate your stay with us here at Pine Trees Hotel.David Lapsley

10/10 Excellent

Sheila

Stayed 1 night in Nov 2023
Response from General Manager on Dec 12, 2023
Thank you for taking the time to rate your stay with us here at Pine Trees Hotel.David Lapsley

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from General Manager on Dec 12, 2023
Thank you for taking the time to rate your stay with here at Pine Trees Hotel.David Lapsley

10/10 Excellent

Ann

This hotel is sooo elegant. I felt very spoilted during my stay. I had a single room overlooking the front of the hotel with its surrounding gardens and red squirrels in the trees. Plenty of safe parking and within walking distance of The town . The food was good and the staff so friendly and helpful. Talking to some of the other visitors I found that many of them were on their 4th and 5 th visit. That says it all . I’ll be back.
Stayed 2 nights in Oct 2023
Response from General Manager on Dec 12, 2023
Thank you immensely for your wonderful review! We're thrilled to hear that your stay with us was a delightful and pampering experience. Our team takes great pride in providing an elegant atmosphere, delicious food, and friendly service to ensure each guest feels truly special.It's fantastic that you enjoyed the picturesque view of our gardens and the playful red squirrels, along with the convenience of our safe parking and proximity to town. Knowing that many visitors return for multiple stays speaks volumes about the experience we aim to create.We can't wait to welcome you back for another memorable stay. Your support and kind words mean the world to us!David Lapsley

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

David

Stayed 1 night in Oct 2023

10/10 Excellent

Richard, Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
On a hill above the town center
Stayed 1 night in Oct 2023

8/10 Good

Harry

Liked: Staff & service, property conditions & facilities
Tucked away, lovely garden & surrounding trees
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Super stay at Pine Trees with our dog. Beautiful setting with friendly staff and great food.
Stayed 1 night in Sep 2023

10/10 Excellent

I Kent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property, annex room was very spacious and comfortable. A beautiful and warm country manor feel. Staff generally friendly and somewhat helpful. We would stay there again.
Stayed 2 nights in Sep 2023

10/10 Excellent

John

Travelled with partner
Friendly and helpful staff - excellent food
Stayed 1 night in Sep 2023

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed for one night. Staff friendly and very accommodating. Hotel is beautiful and gardens lovely.
Stayed 1 night in Aug 2023

8/10 Good

michael

Stayed 1 night in Aug 2023

6/10 Okay

Patrick

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property needs a serious update and deep cleaning. We traveled on August and during our stay the only music that was playing was Christmas music. The room needed cleaning, there were huge spiderwebs in the washroom. The walking closet had a foul smell. The door wasn't closing properly unless we slammed it hard. The breakfast buffet had a normal selection. We were assigned specific table we arrived for breakfast but some of the dishes on the table were dirty. The coffee wasn't replenished, and when we asked for more coffee it was served in a French-press with the lid all crooked and ready to result in a huge spill. Quiet place, but it's definitely needs some upgrades.
Stayed 1 night in Aug 2023

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you!
Had room 11 in the annexe, lovely suite with an attached single room if needed and a walk in wardrobe, clean and nice and bright but limited views. Great dinner matched with excellent service.. thank you for making our anniversary night away that more special !
Stayed 1 night in Aug 2023

8/10 Good

harbhajan

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful!
Absolutely a delightful place to stay!
Stayed 2 nights in Jul 2023

10/10 Excellent

Amanda

Travelled with group
Great location
Stayed 1 night in Jul 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A gem in the woods, quiet, cozy and comfortable with a caring staff and sublime restaurant!
Stayed 1 night in Jul 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely hotel and helpful friendly staff. Enjoyed being in the coach house block. This was our second time staying in this hotel. No complaints.
Stayed 2 nights in Jul 2023

10/10 Excellent

Mairi

Stayed 1 night in Jun 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Jun 2023

8/10 Good

Paul

Stayed 1 night in Jun 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast staff good. Two or three course dinners put people off who only eat normally… we would have eaten in, had drinks if one could just have a main course.
Stayed 2 nights in May 2023

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a wonderful property, we absolutely loved the property and our amazing room. The staff were wonderful, the food was great!!
Stayed 1 night in May 2023

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing concerning the hotel was truly Wonderful However the town off Pitlochry, is another thing It badly ,needs a better taxi service🐶❤️
Stayed 1 night in May 2023

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Graham Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the coach house which is very quiet ,very clean and had a very comfortable bed. Easy parking and close to the hotel.
Stayed 1 night in Apr 2023

10/10 Excellent

Karen

Stayed 1 night in Apr 2023

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely one night stay, the room was lovely as was the food. Only fault is that the bed was a wooden bed that cracked all night every time i moved. I would gladly stay there again.
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

Wolfgang

Travelled with family
Liked: Cleanliness, staff & service
Up the hill from downtown. Great property and wonderful staff.
Stayed 1 night in Apr 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were great, very helpfull. Food & drink excellant.
Stayed 2 nights in Mar 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A delightful place to stay
This was a wonderful place to stay. I loved the wood panelled lounge with a cosy fire, and a herd of deer running outside. Staff were friendly, room was clean and comfortable, hotel was well located
Stayed 3 nights in Feb 2023

10/10 Excellent

ANDREW

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have just recently returned from a 2 night stay at this lovely hotel. The hotel is very well presented both inside and out. The interior has a lovely welcoming, cosy and homely feel and is also kept very clean. All the staff were so friendly and welcoming starting at check in right through our stay to check out. Cannot praise them highly enough. We had dinner, bed and breakfast both days and have to say the food was truly excellent. Freshly cooked and very tasty. We can totally recommend a stay at this hotel and will certainly return in the future. We are already looking forward to our next stay there. Thanks again to everyone at Pine Trees for making our stay so comfortable and enjoyable.
Stayed 2 nights in Feb 2023

10/10 Excellent

FREDERICK

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is fantastic, we stayed in the Caledonia suite, it is just perfect especially if you have your dog with you. All the staff are great, but I have to mention Diana, as she is just amazing, making you all feel so welcome. I would recommend staying here whether it’s one night or much more.
Stayed 1 night in Feb 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were fantastic so friendly we had our dog Maudie with us she was spoiled
Stayed 2 nights in Feb 2023

8/10 Good

Sarah

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & nice service but skip the food.
The Pine Trees Hotel was set it a beautiful quiet location, only slightly away from the main town of Pitlochry. The service was excellent, the staff were friendly and helpful. Our double room was old fashioned, but the linens were clean and the bathroom had been recently renovated. The food was the biggest let down. We bought the 3-course menu (typically £58), but the portion sizes were almost farcical. I would expect more food from a Michelin star restaurant. I understand that the food is local and specialty, but it was also not cooked with any flavour. I could only taste some butter and some salt. For the price, dinner put a bad taste in our mouth for the rest of the trip unfortunately.
Stayed 1 night in Jan 2023