Sunny Beach Motel

When we arrived the office was closed. There was a sign on the door saying to check in with a neighboring motel but they didn't have our reservation. Quite a while later a manager arrived and tried to explain why it wasn't their fault. We did eventually get our room. The room was so dirty, but there was cleaning solution in the room so I could clean myself. In the week that we spent there, it was never cleaned. if we walked across the floor our feet were black. Another guest started the BBQ right outside our door and walked away. It was dirty from lack of care and cleaning and started on fire. Fortunately my husband happened to notice flames coming from the BBQ and the staff left a hose out so that he could extinguish the fire - he even got a burn that required medical attention but there was no apology from the motel. The patio outside our door had garbage cans that were left overflowing our entire stay. On the second to last day we asked the office at the neighboring hotel to empty them as they were attracting bugs and she just left the full bags on the patio. This was easily the worst hotel stay that I have ever experienced. When I contacted the management to discuss my experience they promised to make amends, but have never returned my emails or phone calls. And they overcharged me on the bill. Do not stay here or the motel on either side as they are now owned by the same company.