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Improved your service pls especially coffee house. Need more variety food.
Loved the hotel. Ragash from the front desk was great and so helpful with her information. Breakfast was good.
A nice place to stay with family and children. Good pool and environment.
Overall the hotel was in a good condition. As usual the breakfast was good and the staffs are very accommodating and friendly as well.
Staff were friendly and helpful. They were always ready to help us out. It was a thoughtful gesture on the hotel's part to offer us ice cream upon arrival especially since it was a hot and sunny day. In summary - convenient location - spacious & clean rooms - great service Will return next time. ...
Get good deal from expedia in executive suite. Didnt see this room type in other hotel booking website. Overall hotel room is ok, the tile floor looks bit stain. But the floor is clean. Expect housekeeping done in the morning but they just came after 2pm. Kids took nap in the afternoon so not convenient ...
Location, facilities and staff were great but the hotel is very tired and is in desperate need of a facelift.
Had a good night sleep every night I was there. Concierge could be more helpful in getting taxis. Booking to airport was efficient but not helpful in getting taxis elsewhere
hotel staff was friendly and provided excellent service. rooms were clean and room service was efficient, from in room dining to room cleaning.
Some globe-trotters will stay anywhere that offers a cheap deal, but others prefer to book with their favourite chain. Thanks to Expedia.ca’s range of Independent in Penang, Malaysia, you no longer have to choose between the two. Known for their comfortable rooms and friendly staff, each of the best Independent Penang promises a top quality travel experience.