Title: Palace Hotel & Spa Termas de S. Tiago - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palace Hotel & Spa Termas de S. Tiago Hotel in Penamacor with bars and a fitness center ![Suite](https://images.trvl-media.com/lodging/10000000/9480000/9479800/9479794/e4c04277.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Buffet](https://images.trvl-media.com/lodging/10000000/9480000/9479800/9479794/68ce6269.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/10000000/9480000/9479800/9479794/e2de702c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/10000000/9480000/9479800/9479794/08ec19e8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool](https://images.trvl-media.com/lodging/10000000/9480000/9479800/9479794/e4a7507a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Palace Hotel & Spa Termas de S. Tiago welcomes visitors with its peaceful garden setting. Enjoy soothing spa services, an indoor pool, and two bars. Savor meals at the on-site restaurant, with breakfast and dinner options available. 7.2 Good ## Popular amenities - Bar - Gym - Pool - Room service - 24/7 front desk - Parking included ## Room options ### Check availability for these dates Tonight [Nov. 18 - Nov. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=9479794&PinnedHotelID=9479794&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=9479794&PinnedHotelID=9479794&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=9479794&PinnedHotelID=9479794&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=9479794&PinnedHotelID=9479794&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=9479794&PinnedHotelID=9479794&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=9479794&PinnedHotelID=9479794&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=9479794&PinnedHotelID=9479794&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=9479794&PinnedHotelID=9479794&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Double Room](https://images.trvl-media.com/lodging/10000000/9480000/9479800/9479794/3559958e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 8.0 Very good 1 review ### Highlights Balcony Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Bidet Hair dryer - 323 sq ft - Mountain view - Sleeps 3 - 1 Double Bed ![Twin Room (Single Use) | Living area](https://images.trvl-media.com/lodging/10000000/9480000/9479800/9479794/0f250287.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room (Single Use) 8.4 Very good 5 reviews ### Highlights Balcony Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Bidet Hair dryer - 323 sq ft - Mountain view - Sleeps 3 - 2 Twin Beds ![Suite | Room service - dining](https://images.trvl-media.com/lodging/10000000/9480000/9479800/9479794/4dcb0646.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 9.0 Wonderful 2 reviews ### Highlights Balcony Separate sitting area Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Bathrobes - 753 sq ft - Mountain view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPenamacor-Hotels-Palace-Hotel-Spa-Termas-De-S-Tiago.h9479794.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPenamacor-Hotels-Palace-Hotel-Spa-Termas-De-S-Tiago.h9479794.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.16137%2C-7.17420&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=L2Z9A_pDotYJPu0j2mcD6rUK8y0=) Quinta do Cafalado, Penamacor, 6090-543 #### What's nearby - Penamacor Castle and Watchtower - 18 min walk - 1.6 km - Idanha-a-Velha - 31 min drive - 22.9 km - Monsanto Castle - 38 min drive - 23.2 km - Belmonte Castle - 56 min drive - 47.8 km - University of Beira Interior - 58 min drive - 49.2 km #### Getting around - Fundao Station - 34 min drive - Porto Airport (OPO) - 177 min drive #### Restaurants - ‪Decénio Voador - ‬20 min walk - ‪O Jardim, Penamacor - ‬11 min walk - ‪Café Central - ‬11 min drive - ‪O Quartel - ‬13 min walk - ‪Café Central - ‬18 min walk ## About this property ### Palace Hotel & Spa Termas de S. Tiago Upscale hotel in a rural location A terrace, a garden, and laundry facilities are just a few of the amenities provided at Palace Hotel & Spa Termas de S. Tiago. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, lunch, dinner, and light fare. In addition to 2 bars and a gym, guests can connect to free in-room WiFi. You'll also find perks like: - An indoor pool - Free self parking - Express check-out, express check-in, and an elevator - Luggage storage, wedding services, and multilingual staff Room features All 99 individually decorated rooms offer thoughtful touches such as 24-hour room service and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning. Other amenities include: - Bathrooms with showers and hair dryers - 32-inch LCD TVs with cable channels - Balconies, travel cribs, and daily housekeeping ## Similar properties ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/91000000/90990000/90989800/90989788/19119221.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa do Cedro Idanha-a-Nova - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 12 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=90989788&PinnedHotelID=90989788&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/25000000/24130000/24129000/24128911/c3c6ca57.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Meimoa Guesthouse Penamacor - Parking included - Free WiFi - Air conditioning - Breakfast available 9.0 Wonderful 26 reviews CA $67 CA $88 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=24128911&PinnedHotelID=24128911&HadPinnedHotel=true®ionId=-1&adults=2) ![Land view from property](https://images.trvl-media.com/lodging/38000000/37200000/37194900/37194813/3aca59ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casas da Villa- Monsanto Idanha-a-Nova - 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Pool - Breakfast included - Parking included - Air conditioning 8.6 Excellent 4 reviews CA $174 CA $184 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=17429628&PinnedHotelID=17429628&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/115000000/114130000/114126900/114126831/w1080h1712x0y208-1eb9b142.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Home 'Ká T'Espero' with Mountain View, Wi-Fi and Air Conditioning Penha Garcia - Kitchen - Washer - Free WiFi - Air conditioning CA $157 CA $157 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=114126831&PinnedHotelID=114126831&HadPinnedHotel=true®ionId=-1&adults=2) ![House, 3 Bedrooms, Non Smoking | View from room](https://images.trvl-media.com/lodging/70000000/69280000/69279700/69279692/f44b92df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Mont'Santo Idanha-a-Nova - Kitchen - Washer - Dryer - Free WiFi [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=69279692&PinnedHotelID=69279692&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - 2 bars/lounges - A restaurant - Coffee and tea in common areas ### Things to do - Billiards/pool table - Gym - Indoor pool - Sauna ### Family friendly - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) - Soundproofed rooms - Travel crib ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff - Wedding services ### Business services - Business center ### Outdoors - Garden - Terrace ### Spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 3 floors - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Rollaway/extra bed (surcharge) ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - 24-hour room service - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Individual decor - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 3 PM Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions The property charges 2 percent for credit card payments Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 45 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Pool fee: EUR 14 per person, per night We have included all charges provided to us by the property. ### Optional extras - Rollaway bed fee: EUR 45 per night - Credit card charges are subject to a surcharge of 2 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Palace Hotel Termas S. Tiago Penamacor Palace Hotel Termas S. Tiago Palace Termas S. Tiago Penamacor Palace Hotel Termas S. Tiago Penamacor Palace Hotel Termas S. Tiago Palace Termas S. Tiago Penamacor Palace Termas S. Tiago Penamacor Palace Hotel & Spa Termas de S. Tiago Hotel Palace Hotel & Spa Termas de S. Tiago Penamacor Hotel Palace Hotel & Spa Termas de S. Tiago Penamacor Hotel Palace Hotel & Spa Termas de S. Tiago Palace Hotel Spa Termas de S. Tiago Termas S Tiago Penamacor & Spa Termas S Tiago Penamacor Palace Hotel & Spa Termas de S. Tiago Hotel Palace Hotel & Spa Termas de S. Tiago Penamacor Palace Hotel & Spa Termas de S. Tiago Hotel Penamacor ## Frequently asked questions ### Does Palace Hotel & Spa Termas de S. Tiago have a pool? > Yes, this property has an indoor pool. ### Is Palace Hotel & Spa Termas de S. Tiago pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Palace Hotel & Spa Termas de S. Tiago? > Check-in begins at 3 PM. ### What time is check-out at Palace Hotel & Spa Termas de S. Tiago? > Check-out is at noon. ### Where is Palace Hotel & Spa Termas de S. Tiago located? > Situated in a rural location, this hotel is 1.2 mi (2 km) from Penamacor Castle and Watchtower and within 12 mi (20 km) of Idanha-a-Velha and Reserva Natural da Serra da Malcata. Village and Monsanto Castle are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Palace Hotel & Spa Termas de S. Tiago Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 18 8 - Good 34 6 - Okay 17 4 - Poor 12 2 - Terrible 4 ### 8.2/10 Cleanliness ### 7.2/10 Staff & service ### 7.0/10 Amenities ### 7.6/10 Property conditions & facilities ### 6.6/10 Eco-friendliness ### 6/10 Okay #### Stephen Apr 5, 2024 Nice room nice location. Expensive facilities ##### Stephen Stayed 6 nights in Mar 2024 ### 6/10 Okay #### jeremy Feb 28, 2025 Liked: Cleanliness Disliked: Staff & service Bad smell in bathroom. Couldnt adjust heating in the room. Staff barely interested in communication. Awful restaurant. Only a poor set menu while i was there. ##### jeremy Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Clare Mar 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Palace Hotel & Spa Termas de S. Tiago is well worth a visit, the hotel is spacious, clean, comfortable and well run. The breakfast is self service with everything laid on for you and is of a high quality. The spa facilities are good, the pool has powerful jets that massage well and the staff are welcoming. The gym is small but user friendly. Situated just outside the lovely town of Penamacor in this sleepy area of Portugal, you get a real treat of a retreat here. I will come again and highly recommend. ##### Clare Stayed 5 nights in Feb 2024 ### 4/10 Poor #### Edward Feb 26, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### Failed to deliver on its promise. I was quite disappointed. I was wanting to love the hotel, and pulling into the long drive, it looked to impress. The outside is fantastic and has great appeal. Once inside, it felt like a cross between a morgue and army barracks. Crazy dim light, no real decoration, no music or much in the way of a warm or welcome feel. The hallway was so dark and dim until the sensors kicked in, which then provided the same light one would expect from a Soviet era store room. The quarters were equally spartan, with accommodations that do everything required for function, but offer nothing in the way of character. The bathroom continued the theme of sparse, industrial lighting. The shower leaked when using it. And the bathroom tiles are outright ghastly. Breakfast was quite meagre, and they charge extra to use the spa. Hire an interior decorator, hang some paintings and decorations, play some nice music, and hire an electrician to fix up the lights. Especially outside. Once dark, the beautiful stone should be lit up and highlighted. ##### Edward Stayed 1 night in Feb 2025 ### 4/10 Poor #### José Luis Jan 23, 2025 Creo que no se corresponde con las estrellas que pone. Le pondría una estrella menos ##### José Luis Stayed 1 night in Jan 2025 ### 4/10 Poor #### Teresa Jan 4, 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### A NÃO REPETIR Muito mal! A piscina paga-se 13,50€ por pessoa, quando isso não está descrito aqui no site. O hotel disse que a responsabilidade era vossa porque marquei através do hoteis.com O pequeno almoço tinha produtos do dia anterior, nomeadamente pão de leite, ovos mexidos, entre outros. O jantar só estava disponível na 6a feira e tinha apenas duas opções, uma de carne e uma de peixe. O quarto não tinha telefone, pelo que tínhamos de andar de um lado para o outro a comunicar ou ligar do nosso próprio telemóvel. ##### Teresa Stayed 2 nights in Jan 2025 ### 8/10 Good #### Conceição Feb 3, 2024 Liked: Cleanliness, staff & service, room comfort #### Local com uma bela vista panorâmica Gostámos da estadia, o local é muito agradável e tranquilo. O quarto espaçoso com varanda. Foi pena o ar condicionado não funcionar. Jantámos no hotel, mas a comida era "aquecida" e não serviram o acompanhamento como estava na ementa. ##### Conceição Stayed 1 night in Jan 2024 ### 6/10 Okay #### Andre Oct 7, 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Demasiadas estrelas para este "hotel" Os quartos tinham óptimas condições e limpeza. Termas com tempo controlado, sauna não funcionava e preços de acesso a outros serviços proibitivos. Pequeno almoço, do que pior que vi nos últimos anos: falta de quantidade e qualidade dos produtos, sumos de pacote, serviço de mesa (tolhas, talheres...) inexistente devido ao pouco pessoal e à desorganização evidente. A culpa não será só de quem lá está mas muitos de quem "gere" à antiga. ##### Andre Stayed 2 nights in Oct 2023 ### 8/10 Good #### olivier May 25, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bien ##### olivier Stayed 1 night in May 2022 ### 8/10 Good #### Tim Feb 12, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Super quite hotel with excellent staff ##### Tim Stayed 1 night in Feb 2022 ### 8/10 Good #### Carmelina Sep 26, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Razoável Ponto forte a piscina, maravilhosa também o pequeno almoço muito bom... Pontos a melhorar, os detalhes, as toalhas melhor dobradas no quarto de banho. O jantar as entradas não estarem na mesa antes de chegarmos e o prato estar mais quente ![](https://a.travel-assets.com/ugc/hotel-reviews/AA8349BE7972B1B9410A848017EAC7F2D785747F1632699211176.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5ED8519C0CF1E1028374C8B6A929A4E0DADCBD461632699223345.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/99C05B6139643C0A9C25A8F6F90DE77E780369CB1632699232829.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Carmelina Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Verified traveller Sep 19, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location wasn't near any big site seeing attractions. Room very large and clean. Didn't like dark hallways which needed to be motion activated. ##### Verified traveller Stayed 1 night in Sep 2019 ### 6/10 Okay #### Verified traveller Sep 9, 2019 Liked: Cleanliness, staff & service Disliked: Amenities Dommage qu’il n’y ait pas de piscine extérieure et que l’interieure soit payante.. sinon grande chambre mais pas de charme pour le lieu! Propreté et accueil agreable ##### Verified traveller Stayed 1 night in Sep 2019 ### 8/10 Good #### JAVI Feb 25, 2019 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Las chicas de recepción amables y simpáticas todo perfecto la chica des spa mui antipática no nos explico nada no hablaba nada de español nos hizo firmar un papel todo en portugués y no sabíamos ni lo que ponía , el camarero del desayuno no nos dio ni los buenos días el desayuno buffet poca variedad y escaso por lo demás las instalaciones y alojamiento bien buena limpieza y habitaciones correctas ##### JAVI Stayed 1 night in Feb 2019 ### 8/10 Good #### Julia Sep 30, 2018 Liked: Cleanliness, staff & service, room comfort Buen hotel. Fuera del casco urbano Penamacor. Excelente: localización, disposición del personal, limpieza. Instalaciones buenas, pero le faltan prestaciones para llegar a \*\*\*\*. ##### Julia Stayed 1 night in Sep 2018 ### 6/10 Okay #### Raúl, Salamanca Aug 4, 2018 Disliked: Cleanliness, room comfort Muy poco personal, aunque agradable, las habitaciones estaban descuidadas y sucias, el edredón sucio, la climatización de la habitación perfecta. El desayuno buffet cumple con el objetivo. ##### Raúl Stayed 1 night in Aug 2018 ### 4/10 Poor #### Joao Apr 1, 2018 Disliked: Property conditions & facilities, room comfort #### 4 estrelas muito pobre O hotel em causa tem a classificação de 4 estrelas, mas não entendo porquê, pois a nível de conforto, pequeno almoço, qualidade de materiais e toalhas muito abaixo do padrão de um verdadeiro 4 estrelas. A recepção estava praticamente às escuras bem como A sala de estar e de jogos. O snooker apesar de ser pago não tinha praticamente luz. Não recomendo. ##### Joao ### 8/10 Good #### Elisabete Feb 28, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Gostei de tdo desde do atendimento,higiene mas as refeições(almoco/jantar) deixam mt a desejar. ##### Elisabete Stayed 2 nights in Feb 2018 ### 4/10 Poor #### Steve, england. Feb 20, 2018 Liked: Cleanliness, room comfort Disliked: Staff & service #### 4 star jotel with 2 stad standard Negatives. Staff at reception very poor from when we walked in untill we left. Fridge in room not working, reported it 3 times. Wifi in room was very poor. Breakfast below average. There was not enough staff, hence tables not getting cleared and items not being replenished quick enough. Horrible smell all the time in bathroom. We never used the swimming pool as i thought it was expensive. Positives. We had a nice big bright room with 3 balconies but minus chairs to sit out on. ##### Steve Stayed 3 nights in Feb 2018 ### 8/10 Good #### António Dec 13, 2017 Liked: Cleanliness, staff & service, property conditions & facilities #### Escapadinha de fim de semana. Fim de semana com amigos, hotal espaçoso, limpo e muito bem localizado. Piscina ampla e aquecida. Muito agradável. No inverno a temperatura nas zona públicas podia ser um pouco melhor. Serra da Malcata, Penamacor, Idanha-a-Velha, Penha Garcia ou Monsanto, tudo muito próximo. ##### António Stayed 2 nights in Dec 2017 ### 4/10 Poor #### Paul Dec 8, 2017 Disliked: Staff & service #### Annoyed Asked for a quiet room. Told that because I had booked through hotels.com and not paid the full rate that this was not possible. Put near reception next to a group of teenagers. For the same reason the gym and pool would cost €12 per hour EXTRA. Pool looked good but gym was basic with little equipment Breakfast was definitely not 4 star ##### Paul Stayed 1 night in Dec 2017 ### 6/10 Okay #### Mark Dec 3, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### More attention to small details would be helpful. Breakfast was appalling. On the last day I stayed there were more guests so they put out a different selection of food. When it was just minimal guests the choice was very poor. Disappointed at the €12 charge to use the pool / gym for an hour. Also was very uninviting and dark. The corridor lights were on a sensor - which I do understand for economy and environmental reasons - but there was a significant delay which meant most of the time I was fumbling in the dark which felt a little like I was in The Shining! Waiting on the twins popping out.... Staff - were amenable. Room was clean but lacked facilities such as an iron or tea and coffee making facilities. Was planning on returning with young family but no TV choices for children apparent which is always handy when trying to get ready in the morning. ##### Mark Stayed 4 nights in Nov 2017 ### 8/10 Good #### Eduardo Oct 16, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Escapadinha ao interior de Portugal Agradável experiência nos dois dias de estadia. Sem duvida um local de descanso e renovador de energias. ##### Eduardo Stayed 2 nights in Oct 2017 ### 10/10 Excellent #### João António Dec 31, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel com muita qualidade e muito bem enquadrado Um bom hotel, embora o pouco "carote" ##### João António ### 8/10 Good #### Verified traveller Sep 22, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Erg rustig hotel. Diner viel tegen. 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