Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Reviews of Baymont by Wyndham Paw Paw

2.5 out of 5
Baymont by Wyndham Paw Paw
111 Ampey Rd, Paw Paw, MI

Reviews

8.8

Excellent

Rating 10 - Excellent. 516 out of 946 reviews" "
Rating 8 - Good. 324 out of 946 reviews" "
Rating 6 - Okay. 62 out of 946 reviews" "
Rating 4 - Poor. 25 out of 946 reviews" "
Rating 2 - Terrible. 19 out of 946 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean and courteous.
Stayed 1 night in Apr 2024
Response from Manager on Apr 23, 2024
Hello Courtney,We are pleased to hear that you found our hotel convenient, clean, and received courteous service during your stay. Your feedback is valuable to us, and we hope to welcome you back for another enjoyable experience.

8/10 Good

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so nice Room eas very clean
Stayed 1 night in Apr 2024
Response from Manager on Apr 20, 2024
Hello Cathy,We're delighted to hear you had a positive experience with our friendly staff and found your room to be clean. Your feedback is valued as it helps us maintain our standards of service. For any further concerns or assistance, please feel free to reach out to our management team directly.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on Apr 17, 2024
Hello Matthew,We're thrilled to hear you had an exceptional stay with us! We appreciate your support and look forward to welcoming you back soon.

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean. Bathroom and bedroom very clean. Furniture, bed, fridge microwave were all in great working order. Breakfast had lots of selection and clean and stocked. They had a pop machine that was 1.00 for canned drinks. They also had a refillable water station for water bottles that I thought was an added touch in the lobby. Check in and out went smooth and all were helpful and friendly. I didn’t swim or use exercise room. I do give it 10/10. My event was in k-zoo and I’m glad I drove just the extra few minutes to stay here.
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Jill,We're delighted to hear that you enjoyed our clean facilities, breakfast selection, and customer service. It's great to know that you appreciated the added amenities like the pop machine and refillable water station. Thank you for taking the time to share your positive experience, and we hope to welcome you back in the future!

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel to stay at with kids!
Stayed 2 nights in Mar 2024
Response from Manager on Apr 1, 2024
Hello Melanie,We are thrilled to hear that you enjoyed your stay at our hotel with your children! We strive to provide a welcoming and family-friendly environment for all our guests. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future for another enjoyable stay.

10/10 Excellent

Danette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy but nice and clean. Nice people working there. Overall real good, inexpensive option.
Stayed 1 night in Mar 2024
Response from Manager on Apr 2, 2024
Hello Danette,We are pleased to hear that you found our hotel nice and clean with a friendly staff. We strive to offer a good value for our guests. If you have any further feedback or suggestions, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.

10/10 Excellent

Jesse

Travelled with family and small children, Business traveller
Liked: Amenities
Super clean. Updated. Friendly owners and staff. Good options for breakfast. Would definitely recommend.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 27, 2024
Hello Jesse,We are thrilled to hear that you enjoyed our clean, updated facilities and friendly service. It's wonderful to know you found our breakfast options satisfying. Thank you for recommending us, and we look forward to welcoming you back in the future.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 14, 2024
Hello Valerie,We are thrilled to hear about your exceptional experience at our hotel! Our team is dedicated to providing top-notch service to all our guests. We hope to welcome you back soon for another fantastic stay.

8/10 Good

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 9, 2024
Hello Misty,We are delighted to hear that you had a pleasant stay with us! If you have any further thoughts on your experience, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

8/10 Good

Emi, Negaunee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a cheaper hotel, this one is pretty decent. Bed was comfortable- staff was friendly. Breakfast wasn’t much but more than filling. Quick night stay for sleep. Did not check out the pool area or any other amenities.
Stayed 1 night in Mar 2024
Response from Manager on Mar 9, 2024
Hello Emi,We're glad to hear you found our beds comfortable and our staff friendly during your quick stay. Our team appreciates your kind words. Should you choose to stay with us again in the future, we hope you'll have the chance to explore more of our amenities. Thank you for your feedback.

6/10 Okay

Megan

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Manager on Mar 2, 2024
Hello Megan, We value your stay and hope you had a pleasant experience. If there's anything we could do to enhance your next visit, please don't hesitate to contact us directly.

10/10 Excellent

Ashlee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience! Great staff!
Stayed 2 nights in Feb 2024
Response from Manager on Feb 28, 2024
Hello Ashlee,We are delighted to hear that you had a pleasant experience with our team during your stay. Your kind words about our staff have been shared with them. If you have any more feedback or need assistance in the future, please do not hesitate to reach out to us.

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for the stay
Stayed 1 night in Dec 2023
Response from Manager on Feb 22, 2024
Hello Gaurav,We are pleased to hear that you found our hotel to be a good place to stay. If you have any further feedback or if there is anything we can do to enhance your next visit, please do not hesitate to get in touch.

10/10 Excellent

Elizabeth

Travelled with family
Great all the way around inside and out ! Great customer service
Stayed 1 night in Feb 2024
Response from Manager on Feb 22, 2024
Hello Elizabeth,We're thrilled to hear that you enjoyed our excellent customer service and had a positive experience both inside and outside the hotel! If you need any further assistance or have any questions, please don't hesitate to reach out to our management team - they'll be happy to help.

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the cleanest hotel we have ever stayed at which is why we keep coming back.
Stayed 1 night in Feb 2024
Response from Manager on Feb 20, 2024
Hello Melissa,We are delighted to hear that you enjoyed our hotel's cleanliness during your stay. Our team takes great pride in ensuring a comfortable environment for all our guests. Should you have any future inquiries or feedback, please do not hesitate to contact us.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remodel of property was very nice. Hot tub was huge and really relaxing. Lady at check in was very courteous.
Stayed 1 night in Feb 2024
Response from Manager on Feb 8, 2024
Hello Joseph,We're delighted to hear that you enjoyed our newly remodeled property and found our hot tub to be relaxing. Our team takes pride in providing courteous service, and it's great to know that the lady at check-in made a positive impression. We appreciate your feedback and hope to welcome you again in the future.

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean, tidy, and in great working order. Shower and bathroom were great, very clean.
Stayed 1 night in Jan 2024
Response from Manager on Jan 28, 2024
Hello Virginia,Thank you for taking the time to share your positive experience with us! We pride ourselves on maintaining clean and well-maintained facilities for our guests' comfort. We're delighted to hear that our showers and bathrooms met your expectations. We look forward to welcoming you back for another great stay in the future.

10/10 Excellent

Anthony

Stayed 1 night in Jan 2024
Response from Manager on Feb 6, 2024
Hello Anthony,Thank you for sharing the superb rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

10/10 Excellent

john, Woodstock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 12, 2024
Hello john,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a wonderful experience with us. If you have any further comments or feedback, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another excellent stay.

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023
Response from Manager on Jan 9, 2024
Hello Eric,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience with us. We truly appreciate your kind words and hope to welcome you back in the future for another memorable stay.

8/10 Good

Mark

Travelled with family
Liked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 31, 2023
Hello Mark,Thank you for choosing our hotel for your stay. We appreciate your positive rating and we're delighted to hear that you enjoyed your time with us. If you have any additional feedback or suggestions, please don't hesitate to reach out to us directly. We value your opinion and hope to welcome you back in the future.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 30, 2023
Hello Edward,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We hope to welcome you back again in the future. Safe travels!

8/10 Good

Jacob, Lake Mills

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property seems recently updated, and it was nicely done. The rooms had nice flooring and an overall clean/fresh feel. It is easy to get to this hotel from the highway. Overall, it’s basic, but I’d rate it 4/5. The tv in our room didn’t work and the sink didn’t drain well, but it was a nice and quiet place to sleep while on a road trip.
Stayed 1 night in Dec 2023
Response from Manager on Dec 25, 2023
Hello Jacob, Thank you for choosing our hotel and for taking the time to share your feedback. We're glad to hear that you appreciated the recent updates to our property and enjoyed the clean and fresh feel of your room. We apologize for the issues with the TV and sink drainage during your stay. Our team will investigate and address these concerns to ensure a better experience for our future guests. We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Manager on Dec 16, 2023
Hello Joel,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. It was a pleasure to have you as our guest, and we hope to welcome you back in the future. If you have any further feedback or suggestions, please do not hesitate to reach out to us directly.

10/10 Excellent

Raymond

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Manager on Dec 16, 2023
Hello Raymond,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a fantastic experience with us. We look forward to welcoming you back in the future.

8/10 Good

Chris

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Workers shouldn't be continuously smoking just outside the only entrance.
Stayed 1 night in Dec 2023
Response from Manager on Dec 9, 2023
Hello Chris,Thank you for bringing this to our attention. We greatly appreciate your feedback and apologize for any inconvenience caused. We will address this matter with our staff to ensure that the designated smoking areas are strictly followed in the future.

10/10 Excellent

mark

Stayed 1 night in Dec 2023
Response from Manager on Dec 9, 2023
Hello mark,Thank you for staying with us! We're delighted to hear that you had a great experience at our hotel. We pride ourselves on providing excellent service and ensuring that our guests have a comfortable stay. Should you have any other questions or if there's anything else we can assist you with, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 Excellent

Cyndi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Manager on Dec 7, 2023
Hello Cyndi,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a perfect experience with us. We hope to welcome you back again in the future for another exceptional stay.

10/10 Excellent

Ann

Travelled with family
.
Stayed 1 night in Nov 2023
Response from Manager on Dec 7, 2023
Hello Ann,Thank you for taking the time to provide your feedback on your recent stay with us. We apologize for any inconvenience or discomfort you may have experienced during your visit. The satisfaction of our guests is our top priority, and we appreciate your valuable input. We encourage you to reach out to our management team directly to further discuss your concerns and ensure a resolution that meets your expectations.

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Friendly staff. Quiet.
Stayed 1 night in Nov 2023
Response from Manager on Nov 29, 2023
Hello Bob,Thank you for sharing your positive experience with us! We are delighted to hear that our check-in process was smooth and that our staff provided friendly service. It's also great to know that you had a peaceful and quiet stay. We appreciate your feedback and hope to welcome you back in the future for another enjoyable visit.

10/10 Excellent

CyndiKaye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Manager on Nov 18, 2023
Hello CyndiKaye,Thank you for leaving us a 5-star rating! We are thrilled to hear that you had an enjoyable stay at our hotel. Your satisfaction is our top priority and we appreciate your kind feedback. We hope to welcome you back in the future for another wonderful experience.

10/10 Excellent

Robert

Stayed 1 night in Oct 2023
Response from Manager on Nov 14, 2023
Hello Robert,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the second time we stayed here. I would recommend this hotel for all my family and friends. The staff is so nice and helpful. The rooms are so clean. It is quiet and the free breakfast is icing on the top ..
Stayed 5 nights in Oct 2023
Response from Manager on Oct 22, 2023
Hello Roger,Thank you for your recommendation! We're delighted to hear that you enjoyed your stay and found our staff helpful. We strive to maintain cleanliness and provide a serene environment. We hope to welcome you, your family, and friends back soon!

6/10 Okay

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not Bad
On a positive the room was clean and smelled amazing!! Smell is HUGEEE for me and they succeeded my expectations! On a more negative note, terrible bed and pillows!!
Stayed 1 night in Oct 2023
Response from Manager on Oct 18, 2023
Hi Kathryn,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

8/10 Good

Isabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 19, 2023
Hello Isabel,Thank you for your feedback. Unfortunately, our rating scale only goes up to 5. Is there anything specific about your stay that you would like to address?

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about my stay!!!!
Stayed 1 night in Oct 2023
Response from Manager on Oct 17, 2023
Hello Jessica,Thank you for your positive feedback! We're delighted to hear that you had an excellent experience during your stay. We hope to welcome you back soon!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Manager on Oct 11, 2023
Dear Guest,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, affordable with friendly staff
Right off the interstate, but quiet. Clean, comfortable, affordable with friendly staff.
Stayed 3 nights in Oct 2023
Response from Manager on Oct 7, 2023
Dear Guest,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our staff. We hope to see you again in the future. Thank you for your valuable business.

10/10 Excellent

Karl

Stayed 5 nights in Sep 2023
Response from Manager on Oct 21, 2023
Hello Karl,Thank you for the perfect rating! We are thrilled to hear that you had a great experience with us. We hope to welcome you back soon!

8/10 Good

Howard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You won’t be disappointed
Very pleasant, friendly staff
Stayed 2 nights in Sep 2023
Response from Manager on Sep 26, 2023
Hello Howard,Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our staff. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

6/10 Okay

Amanda

Liked: Cleanliness
Stayed 2 nights in Aug 2023
Response from Manager on Oct 28, 2023
Hello Amanda,Thank you for staying with us and for providing feedback. We appreciate your review and will work to improve your experience in the future.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine for a transition from Detroit to Chicago. Good restaurants nearby.
Stayed 1 night in Sep 2023
Response from Manager on Sep 18, 2023
Hello David,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on Sep 16, 2023
Hello Richard,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Manager on Sep 13, 2023
Hello James,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 Excellent

Michelle Lee

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super friendly and the hotel rooms were clean, nice and newly updated.
Stayed 2 nights in Sep 2023
Response from Manager on Sep 13, 2023
Hello Michelle Lee,Thank you for your valuable opinion regarding our hotel. We hope to see you again in the future.

10/10 Excellent

Marshall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, good beds and quiet
Stayed 1 night in Sep 2023
Response from Manager on Sep 8, 2023
Hi Marshall,We appreciate you sharing your kind review. It's great to hear that you enjoyed our friendly service and clean accommodation. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on Sep 7, 2023
Dear Guest,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star on a budget
We enjoyed our stay at your clean and well ran hotel. The staff was very prompt and provided a very good breakfast. The beds are very comfortable and the updated bathroom is nice.
Stayed 2 nights in Sep 2023
Response from Manager on Sep 7, 2023
Hello Nicholas,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our staff and your insights regarding our breakfast. I hope that we will impress you with exemplary service during future visits.

2/10 Terrible

Charlotte

Travelled with partner
Booked a hot tub room and walked into a room full of tools! Gave us a less valuable room after with no compensation and tv didn’t even work.
Stayed 1 night in Sep 2023
Response from Manager on Sep 6, 2023
Hello Charlotte, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.

8/10 Good

jari, winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
Close to highway
Stayed 1 night in Sep 2023
Response from Manager on Sep 6, 2023
Hi Jari,Thank you for the wonderful review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you again for choosing to be a guest with us. We look forward to your next stay.