Outdoor pool

Reviews of Windmill Resort Hotel

3 out of 5
Windmill Resort Hotel
665 Pattaya-Naklua Road Banglamung, Pattaya, Chonburi

Reviews

7.4

Good

Rating 10 - Excellent. 20 out of 103 reviews" "
Rating 8 - Good. 43 out of 103 reviews" "
Rating 6 - Okay. 24 out of 103 reviews" "
Rating 4 - Poor. 11 out of 103 reviews" "
Rating 2 - Terrible. 5 out of 103 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Pongsakorn

Stayed 2 nights in Nov 2020

10/10 Excellent

Muhammad, Lahore Pakistan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is excellent & we enjoy alot at pattaya in windmill hotel.
Stayed 1 night in Feb 2019

8/10 Good

Milan

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Milan

Liked: Cleanliness, staff & service, room comfort
All good.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

nick, Glasgow UK

Liked: Cleanliness, staff & service, room comfort
Nice hotel could do with an update, not bad pool and reasonable bar prices, for the price was good value. Have to say the staff were great which made the place for me.
Stayed 15 nights in Jan 2019

2/10 Terrible

Rustum

Disliked: Staff & service, property conditions & facilities, room comfort
Will never stay here again! Despite some superficial renovations the property needs proper maintenance and sufficient staff.
Stayed 2 nights in Nov 2018

4/10 Poor

Phil, England UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Could do better
The shower curtain was dirty and disgusting ! I asked for it to be changed and it was on my second day ! The shower head was dirty and blocked so I cleaned it to get a better water flow for a better shower ! Not a very clean hotel ! Hotel needs to be refurbished !
Stayed 10 nights in Jan 2018

2/10 Terrible

trish, england.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dated dirty hotel.
On arrival staff were excellent. Hotel in bad state and in need for repair. The room was dated and bathroom dirty, as towel holder fell of, toothpaste still all over walls from prevous people. Stopped 1 night and went eles were as they said they cleaned again but was still the same dirty bathroom. Never asked us if wanted to change rooms when we said wanted to check out. Rooms nothing like on pictures on website . Expedia think you need to update photos of rooms.
Stayed 10 nights in Jan 2018

8/10 Good

D.P., Perth WA

Liked: Cleanliness, staff & service, room comfort
Clean hotel in a perfect location
Overall Windmill Resort Hotel represents a good value. Clean, well looked after hotel is located in a perfect location close to the shops, cafes and transport. Even if hotel's condition is a bit dated it's still a nice place to stay. Swimming pool, breakfast cafe and beer garden add up value making this hotel a comfortable place to relax. Hotel staff deserves special credit.
Stayed 9 nights in Dec 2017

6/10 Okay

Dmytro

Liked: Cleanliness, staff & service
Good location
Hotel is a bit dated and overdue for renovation but still good value. It is located in a good area close to the shops, cafes and transport. Swimming pool, breakfast cafe and bar is a nice addition that makes your stay comfortable enough. Overall Windmill resort hotel is reasonable accommodation to be considered by budget travellers.
Stayed 9 nights in Dec 2017

8/10 Good

STEWART

Liked: Cleanliness, staff & service, room comfort
Bedding was man made and not cotton. So sweat at night as skin does not breath. Buffet breakfast not available. Changed room 3 times due to problems like safe not working.
Stayed 23 nights in Dec 2017

8/10 Good

Dennis, Newcastle Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & comfortable hotel, very pleasant staff. Good pool facilities & food. Close to bars & restaurants & central Pattaya. Would recommend to friends
Stayed 11 nights in Oct 2017
Response from Windmill's Reservation team on Nov 12, 2017
Thank you very much for choosing us to service you. And hope that we have chance to service you again in the future.

8/10 Good

Glenn

Liked: Staff & service
fine for me
We found the hotel to be exactly what we expected. The rooms were quite basic but clean. The pool area is the only real complaint I have. This is purely down to it needing cleaning as there is a tide mark at the water level from old suntan lotion I assume. The Hotel staff were very friendly and went out of their way to acknowledge us every time we walked through. I can say the same for the lady who cleaned my room every day. As the hotel is in North Pattaya it is away from all the major bar areas but this suited me as I like it to be quieter where I sleep. You really do get your moneys worth here and I would have no problems with staying here again in the future but I would go for a pool view next time as I looked over the cleaning area to the rear. Not a problem for me but may be for others. If I want a 5 star room then I have to pay for it. Don`t pay cheap and then expect it to be luxury.

10/10 Excellent

Skippy, Pattaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff
The front of hotel and housekeeping staff are very nice. The manager lady looks very strict so she keeps the place running efficiently. Id stay here again. The beds are comfortable and the pool is quite long and theres not much noise. If you are superstitious about black cats, Id give it a miss. But the resident cat is cool.

6/10 Okay

Terence

Disliked: Staff & service, property conditions & facilities
Ok Stay Dissapointing departure day
The hotel and Pool area was basic but clean and comfortable. The price was good for what it was. On day of departure we asked to keep the room on until 7pm and was quoted half price at 600 bhat. However at checkout we were given a note saying that they wanted 1100 Bhat, which was full price and thats what we had to pay. Luckily for us having a Thai friend and connections here when she spoke to the receptionist the price miraculously dropped back down to 600 bhat. This was very dissapointing and disstressing on the last day of our holiday. Be very wary of being over charged. There is no lift access in the hotel so if you are not very mobile this is not the hotel for you.

8/10 Good

Tony, Perth Australia

Liked: Cleanliness, staff & service, room comfort
Windmill Resort North Pattaya
This resort for its price is a very nice hotel, although a couple of Kilometres from the beach, there are no shortage of baht buses, right outside the hotel. There are no lifts in the hotel, and if you wish a room with a view opt for the pool view rooms, as there are only three floors. Breakfast is ok but you can get better for cheaper outside of the resort, also the time for breakfast is 7am to 9 am so if you have had a late night that is one meal you will be missing. There is wheelchair access to the first floor. The cleanliness of the rooms is better than most of the high priced hotels in Pattaya. Although this resort does not give you the extras like individual soaps etc. The free wi-fi is extremely fast and like advertised it is free. Generally the hotel exterior could look better with a lick of paint and there are also little signs of wear and tear throughout the hotel. The pool was always clean again just a little cosmetic care required.

10/10 Excellent

Cynthia, Puchong, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel at North Pattaya
The hotel provide the comfort and relax environment during my recent stay.The staff is really helpfull during our stay althought with just 1 night stay. Breakfast provided is nice. Location of the hotel is good within working distance.

4/10 Poor

Lee

Disliked: Staff & service
10 day stay.
If you want somewhere cheap to sleep its fine.The room was clean but shower head needed replacing.No coffee or tea facilities but they do have a room service menu.I ordered breakfast which arrived uncovered and had a small black ant in it.Extra protein I guess.My wife and child joined me a few days after my arrival for convience to us only after A lengthy price debate.But only just! A certain member of the night shift staff likes to look after her hotel profits rather than customer satisfaction (bonus incentive).One on nights says they don't get a bonus if the hotel is doing well the other on days admitted they do.Anyway after starting at over 10,000 baht I finally 3 days later agreed on 6,600 baht.Big difference when you get 1 member of staff saying it's not possible and saying you don't have breakfast etc etc then I show my Expedia confirmation for my first 6 days which says I did and was told that is still wrong and the room price should be more.Not impressed one member of staff (nights) needs better customer service skills and not to make you feel like she is draining every last penny out of you.The pool was quiet only 3 guests and I ordered poolside snack and 2 drinks.1 drink arrived after 20 mins! And only after having to go to reception as the pool staff had vanished to ask again I finally got my snack 1 hour later.Chicken Nachos.No nachos.Twisted dried crunchy croissants in a sweet bolognaise style sauce with some chicken strips mixed through.Good Hotel fading away.
Chicken Nachos.Find a nacho?

6/10 Okay

shaun, NYC

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxation needed
Close to a great night market and massage parlours

4/10 Poor

nagaraj, mumbai

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel review for others
1. I had paid for the room in advance. The hotel takes 1000 BHT advance refunded at departure - this does not speak well for the hotel 2. Rooms allotted in 3rd floor - NO LIFT - VERY PROBLEMATIC FOR OLD PEOPLE 3.The shower was leaking and water dripping - no maintenance at all 4. No coffee / tea satchets - no kettle for heating water 5. not a very helpful house cleaning team
Response from Araya on Oct 10, 2015
Thank you for sharing you feedback from your stay. We have reviewed your feedback in detail with House Keeping and Engineering Manager to improve our services. We would like to apologise and we hope you will be giving us another chance and returning to our hotel in the future.

10/10 Excellent

Jersey tripper, L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best breakfast buffet lots of choise,
Nice pool to relax by and close to the bars. Ideal for 18 years +
Response from Araya on Aug 7, 2015
Thank you for sharing feedback from your time with us. We appreciate your kind words about our property and we will try our best to improve our service.

8/10 Good

au traveler, Australia

Liked: Cleanliness
Disliked: Room comfort
hotel has potential but run down
value for money this rates as a 7/10. its cheap and needs to be because this hotel is run down and is ruined with substandard workmanship in relation to repairs and maintenance. quality restoration would lift this hotel into the next star rating as it has great potential. I like the location. it is about a 5-10 minute scenic bus/tuk tuk ride to the heart of pattaya and the bus going to and from the cbd is on the same main road outside the hotel. other hotel locations, a little closer to the cbd mean you will have to walk some distance(5mins) as the roads are one way, so I like the location. there are a number of quieter bars (if that's what you want) very close by as well. noise at night can be heard in the rooms but it wasnt too bad. beds are large and very firm as is the norm in Thailand. tv had a reasonable range of channels. room size was average. Overall this hotel is ok.

8/10 Good

Simha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

changgeun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Windmill Team on Apr 17, 2023
Thank you for rating us Hope to welcome you agian

10/10 Excellent

kotaro

Stayed 2 nights in Mar 2023
Response from Windmill Team on Apr 17, 2023
Thank you for rating usHope to welcoming you again

8/10 Good

Buawan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
สระว่ายน้ำ
Stayed 1 night in Jul 2022

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout c'est bien passé.
Hôtel bien placé sur Naklua, calme et propre le personnel est très sympa et parle bien l'anglais, l'eau de la piscine est limpide avec un petit bar pour une bière bien fraîche ! J'y retournerais 👍
Stayed 22 nights in Nov 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel
Parfait, bonne situation, personnel sympathique et souriant très bon accueil. Établissement un peu défraîchi mais tout à fait convenable.
Stayed 25 nights in Nov 2021

10/10 Excellent

Jean-Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon établissement mais un peu défraîchi
Excellente situation non loin de Pattaya. Les tuks tuks qui font la navette jusqu'à Pattaya 24h sur 24h mettent environ 10 à 15 min selon la circulation pour atteindre Pattaya centre. L' hôtel avec chambre bien aménagée sont bien équipée. Personnel très sympathique et accueillant. Selon le prix à payer c'est très correct.
Stayed 22 nights in Nov 2021

8/10 Good

Klaus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Peter, Eindhoven, Nederland

Liked: Staff & service
Prijs / kwaliteitverhouding prima. Vriendelijk en hulpvaardig personeel. Waterkoker op kamer zou geen overbodige luxe zijn. WIFI ronduit bedroevend. Op de kamer telefoneren en internet raadplegen nauwelijks mogelijk. In de lobby en rond het zwembad acceptabel.
Stayed 7 nights in Aug 2019

10/10 Excellent

Jean-Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonne situation, calme, propre et sympathique.
Excellent, j'ai eu la possibilité de faire le Check in à 11h30 au lieu de 14h. Le check out 2h plus tard que l'horaire. Personnel très pro et accueillant. Rien de négatif à signaler.
Stayed 26 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
netter kleiner Pool, Zimmer gut augestattet, Personal sehr freundlich und nett, Preis/Leistung Top!
Stayed 7 nights in Mar 2019

8/10 Good

Per-Arne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Windmill Resort
Centralt och lätttillgängligt. Bra service.
Stayed 1 night in Feb 2019

8/10 Good

Dan

Liked: Cleanliness, staff & service, room comfort
Old but decent
Easy to find with easy access by car and big free parking. Big swimming pool. Old hotel but in decent condition. Nice comfy spacious and quiet room. Unlucky with mosquitoes in my room. No elevator. Never walked around outside but several food places and 7/11 nearby.
Stayed 1 night in Feb 2019

10/10 Excellent

Hyungdo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice!
It was nice to stay because room was so clean but its pretty far from the beach.
Stayed 1 night in Feb 2019

8/10 Good

K, Tokyo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
シャワーの水圧が少し弱く、アメニティの補充が不十分だが総じて良いと思う。
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2019

8/10 Good

julio

Liked: Cleanliness, staff & service, room comfort
Le problème n’est pas l’hotel mais les clients
Tout c’est très bien passé la réceptionniste très sympathique et souriante, la chambre bien la moquette mériterait d’être changé mais le problème n’est pas l’hotel mais les clients qui ne respecte rien ni personne, font un bruit d’enfer à 4 h du mat comme si ils étaient seul au monde donc à part le manque d’éducation des clients l’hotel bien pour le prix
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Das Hotel liegt sehr verkehrsgünstig leider ist das Hotel von innen sehr verwohnt Treppenhaus ist unglaublich verdreckt Die Zimmer sind sauber leider haben die meisten Zimmer keinen Balkon nur ein sehr kleines Fenster zum lüften Die Duschen sind sehr schön aber leider am falschen Platz angeordnet Betten sind gut Schöner Pool Sehr freundliches Personal Zimmer wurden immer gut gereinigt
Stayed 24 nights in Jan 2019

10/10 Excellent

Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com...immer gerne wieder
Sehr freundliches Personal. Als ich mit dem einen Zimmer nicht zufrieden war, bekamm ich sofort ein anderes Zimmer nach meinen Wünschen ohne Aufpreis. Auch ein grosses Lob an die Mitarbeiter von Hotels.com nachdem ich falsch gebucht hatte und die freundlichen Mitarbeiter alles ermöglichten das ich zu einem früheren Zeitpunkt anreisen konnte ohne Umbuchungs bzw. Sornierungsgebühren.Vielen Dank an Euch....beim nächsten Urlaub Hotels.com....meine Empfehlung. Jürgen Laier, Heilbronnn
Stayed 5 nights in Jan 2019

8/10 Good

Dieter Wilhelm

Liked: Cleanliness, staff & service, room comfort
Alles in Ordnung
Stayed 8 nights in Dec 2018

8/10 Good

Shirly

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Dec 2018

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, room comfort
Aufenthalt im Windmill Resort
Ich war 8 Tage in diesem Hotel und war in Anbetracht des Preises, sehr zufrieden. Die Lage ist sehr gut , man kann alles zu Fuß erreichen. Der Pool ist auch sehr schön und sauber und das Personal ist überaus freundlich. Ich würde das Hotel wieder buchen.
Stayed 8 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr ruhiges Hotel! Pool sehr gepflegt und auch das Personal ist überaus freundlich.
Stayed 17 nights in Dec 2018
Response from Atittaya Thongbai on Jan 1, 2019
Thank you for your comment. We will make every more better for valued guest like you,Sir/Miss

6/10 Okay

Verified traveller

låg bra.. rätt bra säng
Stayed 3 nights in Nov 2018

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Thailand
Alles super,Preis -Leistung absolut ok ,sehr freundliches Personal,absolut hilfsbereit.Immer wieder gerne
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up!
Amazing service and the staff were supercute, friendly and easy to talk to. Would def come again. I really recomend to book on second floor, more renovated than third floor. But if u dont care avout wifi or have any spec standards than to have a place to sleep, then third floor is ok too.
Response from Atittaya Thongbai on Apr 25, 2018
Thank you very much for your valued comment. Hope we have chance to service you again. We will make our hotel better and better for service our valued guest like you.