Front of property - evening/night

Reviews of Pattaya Loft Hotel

3 out of 5
Pattaya Loft Hotel
177/3 Moo 9 Nongprue, Pattaya Klang Soi 12, Pattaya, Chonburi

Reviews

6.6
Rating 10 - Excellent. 53 out of 291 reviews" "
Rating 8 - Good. 92 out of 291 reviews" "
Rating 6 - Okay. 70 out of 291 reviews" "
Rating 4 - Poor. 36 out of 291 reviews" "
Rating 2 - Terrible. 40 out of 291 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

4.6/10

Amenities

6.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

harsh

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Teppei

Liked: Cleanliness
年末だからか朝食なしで一泊7000円だった。 立地、アメニティなどは7000円の内容ではない。5000円なら納得できそう。
Stayed 2 nights in Dec 2023

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotels is mainly for the Indian population, the standard of the cleaning service is shoddy, the bathroom mirror was not cleaned the whole of the 5 night stay, the balcony was full of pigeons poo, , i would definitely not recommend this hotel to any of my friends . As for Pattaya great place for a holiday.
Stayed 5 nights in Aug 2019

8/10 Good

Md Salim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly amazing.
It is an excellent location. They had delicous breakfast. Asian and continental available.Staff were beyond amazing. Hotel has lunch and dinner available, 200 Thai bath (Thai currency) pp. Hotel has travel agent and taxi desk.
Stayed 8 nights in Jan 2019

6/10 Okay

DD, Gold Coast

Liked: Cleanliness, staff & service
Staff very friendly and helpful. Very bad tv reception. Manager did his best to make our stay comfortable. Thankyou. Breakfast poor for westerners but Indian clientele well catered for.
Stayed 7 nights in Nov 2018

2/10 Terrible

Vijay, Mumbai , india

Disliked: Staff & service, property conditions & facilities
Hotel maintenance staff was rude and lazy. The housekerping was poor.
Stayed 6 nights in Oct 2018

6/10 Okay

Dipeshkumar

Liked: Room comfort
Disliked: Staff & service
Stayed 3 nights in Sep 2018

6/10 Okay

Joe

Basic simple nothing special
3rd time there in 4 years. Getting progressively worse. Its a room. Reasonable. Food is 2 out of 5. Could use some renovations. Wont stay there again.
Stayed 3 nights in Aug 2018

6/10 Okay

Dennis

Stayed 2 nights in Jun 2018

2/10 Terrible

Charbel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Sanjeev

Liked: Cleanliness, room comfort
Uncooprative staff
I always stayed at this hotel. But this time there was a great mess and staff was rude and uncooprative. This time they impose so many huge panalties & fine.

6/10 Okay

Verified traveller

Disliked: Staff & service
Staff quite misserable. No greatings. Bellboy walked out of room and left door open. Breakfast choice for a westerner was worst i have ever seen.
Stayed 1 night in Mar 2018

2/10 Terrible

matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor hotel
This hotel is extremely filthy. Everthing is broken. Nothing like the pictures or description. Not worth the money. Very disappointed had to get another hotel
Stayed 7 nights in Dec 2017

8/10 Good

sadathulla

Disliked: Staff & service
Good for a few days but lobby is average
Stayed 2 nights in Nov 2017

6/10 Okay

Jon, Good

Disliked: Property conditions & facilities
It was ok
Good location
Stayed 7 nights in Jun 2017

8/10 Good

Jon

Liked: Cleanliness, staff & service, room comfort
Good value for the price
OK place to stay. Not the best but not bad. biggest issue is the bed is hard and lumpy with springs and seems poking up. Decent walking distance to the beach. close to some of the party streets at night. Room condition shows a bunch of wear and tear. Some staff can speak enough English to get problems fixed. Staff was well mannered and easy enough to deal with.
Stayed 3 nights in Jun 2017

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Anand

Liked: Staff & service, room comfort

2/10 Terrible

Corey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel Ever.
the hotel was not clean, my linens were not changed once after a 7 night stay even though I asked repeatedly, the toilet paper and other amenities were not replaced during my room "cleaning", not even all the empty bottles were removed from the room. customer service at this location is non-existent, they couldnt call me a taxi to the airport thats too difficult, nor could they restock my fridge or bring water when I requested. I would never stay here again

2/10 Terrible

Reuben

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was one of the worst experiences of my life I've been too popular with my family and my kid the service was horrible the receptionist was rude and and on the website it was mentioned by booking at hotels.com that there is childcare available but I can't reach you on the hotel there was no childcare available which is very disappointing as most of the trips are planned according to that

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get the privacy you need
No issues at all with hotel. Its pretty clean. A lot of people from Indian in the lobby so it can be loud but once you get to the elevator its totally quiet.
Response from Resident Manager on Jul 7, 2016
Dear guests, Thanks for choosing our Pattaya Loft, Hotel We are glad that you like our hotel and found it to be clean. Yes, you are right some time it can be loudy in lobby, especially when we have group of people check in. We hope to have an opportunity to provide our services again in near future. Thanks and Best Regards Resident Manager Pattaya loft, Hotel

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel in Pattaya. wont book again
Very worst hotel in Pattaya. Day Receptionist not response properly. They dont know basic front desk experience. Very poor attitude. Worst swimming pool, very dirty. Only one plus is Big room, rest everything worst in this hotel. I wont book again this hotel in future.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Nice hotel, close to main city.
Well, it's kind of 2.5 star hotel. Mainly for Indians clients. We booked family room, which was pretty big. I guess 10 people can easily fit in that room. Location is not that great, it's in the street, hard to find. They might have lot of guests coming so they really don't take care of the hotel, it's different than pictures provided by hotel. Well the staff is not too friendly but it's not there fault, it's the client base they have. Overall it's ok kind of hotel, Good for what they charge.
Response from Resident Manager on Jul 12, 2016
Dear valued guests, Thanks for staying with us at our Pattaya Loft Hotel, 3 star property. We are glad that you like our family suites rooms. Corrective actions are in process of improving location signage of our hotel and staff training programs. We are glad to know that you find our hotel to be value for money. We look forward to welcome you back in near future. Best Regards Resident Manager Pattaya Loft, Hotel

6/10 Okay

Ameen Wafi Mohammed

Liked: Room comfort
Disliked: Cleanliness, staff & service

6/10 Okay

Verified traveller

Mumbai in Pattaya
Overall condition of hotel were ok, not a bad hotel as for room and newness. However the owners have made the decision to market the hotel to Indian guests, not keeping an open mind too others. For example, the breakfast buffet is 95% Indian food. If you are any other nationality other than Indian you will find it difficult to eat the buffet on a daily basis. It needs to be stated on there advertisements that the hotel is geared toward Indian guess so the public understands before booking. I would choose a different hotel if in the area again..
Response from Resident Manager on Jul 12, 2016
Dear valued guests, Thanks for choosing our Pattaya Loft, Hotel We cater all markets and quiet open minded to welcome all our guests around the world. As per concern to breakfaat, we have a standard international breakfast. We are glad to know that you found our hotel to be in good condition and like our guests room. We look forward to welcome you back in near future. Best Regards Resident Manager Pattaya Loft, Hotel

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Not recommended.
Big disappointment, room wish derty, I slept in suite room 3000 Thb for night.I had to pay 100 thb for another towel,

2/10 Terrible

Ganesh, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I have ever seen in my life... I booked this hotel due to my friends because they booked this hotel 1 month before and their budget was limited but believe me if you spend few money more, you can get the best hotel than this... Everything is worst in this hotel...staff, room,location,..your stay become worst if you select this hotel

8/10 Good

Jessie, California, USA

Liked: Staff & service, room comfort
Another fun Pattaya trip
Room was great, comfy bed. Had a blast.

8/10 Good

Jessie, California, USA

Liked: Staff & service, room comfort
Had a great time.
I was there 3 years ago, and the property is completely the same since then. Wasnt bad at all. We had a great stay overall. I would stay there again.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
citin loft
Hotel standard was good, the staff were very helpful. The location was slightly away from the nightlife and quiet.

2/10 Terrible

Rishi, India

Food not good
This was my 2nd time in citin loft. Hotel has lost its charm. I went there just cauz they served good food but this time it was pathetic. Stayed there was fod 4 nights and they served same breakfast all days. Ni change at all.... For 1 days they were out of breads and eggs.. these are basic thigs which every hotel has it. Staff was OK. Language is a big problem. Very less ppl speak english. I visit pattaya once a year and will not stay in citin loft again.
Response from Resident Manager on Jul 12, 2016
Dear Rishi, Thanks for staying 2nd time with us at Pattaya Loft, Hotel. Please accept our sincere apology for being not able to meet your expectations. We are glad that you found our hotel staff to be friendly. To avoid language problem, English training classes are in process. We hope to have an opportunity to welcome you back. Thanks and Best Regards Pattaya Loft, Management

4/10 Poor

Sanjay, Mumbai

Disliked: Cleanliness, property conditions & facilities, room comfort
Good staff but not good hotel to stay Sometimes air-conditions & some times wifi not working in rooms Breakfast same menu I had for 5 mornings no change in menu Not good quality of food .
Response from Resident Manager on Jul 12, 2016
Dear Sanjay, Thanks for choosing our Pattaya Loft, Hotel We are glad that you found our staffs to be good and friendly. Corrective actions have been taken to make our services more better. We look forward to welcome you back in near future. Thanks and Best Regards Pattaya Loft, Management

4/10 Poor

Robindro, imphal manipur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
try to avoid.
room service was not up to the mark. not hot water in the bathroom, call the room service many time but they never came to rectify the problem so all 4 days no hot water. try to avoid this hotel.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

8/10 Good

venkateshwar, INDIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE PLACE FOR A TOURIST IN PATTAYA
WONDERFUL STAY. NICE PLACE TO STAY SPECIALLY FOR INDIANS... THE COMPLIMENTARY BREAK FAST IS AWESOME... NEAR BY IS MASSAGE SPA, FAMILY MART, SEVEN ELEVEN, & OTHER LOCAL INDIAN RESTAURANT...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hotel, good value for price
Very clean, comfortable rooms. Also very spacious. Do not recommend breakfast there, not anything wrong with it but there are places that give better value for money not far from hotel. Hotel is about 5 min drive from main Pattaya beach road, so not really walking distance. If youre looking for walking access to majority of bars etc. I recommend staying closer to Pattaya beach road.
Response from Resident Manager on Jul 12, 2016
Dear valued guests, Thanks for choosing our Pattaya Loft, Hotel We are glad to know that you find our rooms to be clean, comfortable with spacious size. Corrective actions are in process of improving our services. Our hotel is located within walking distance of 5-10 minutes to beach. Hope to have an opportunity to provide our services again in near future. Thanks and Best Regards Pattaya Loft, Hotel

6/10 Okay

xitrum, nkp

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
my experience
room is good breakfast is ok -Location is not good ,deep away from main road. -bed sheet look not clean , -officer in night time look not professional even how they dress suggestion. hotel should provide taxi available.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
INDIAN FOOD AVAILABLE WALK ABLE TO CENTRAL PATTAYA
WE REACH BY 1PM THEY ALLOT THE ROOM INDIAN FOOD AVAILABLE BREAK FAST SUPER TRAVEL DESK SUPER DRIVER MR K IS POLITE AND FRIENDLY OVERALL SUPER BUT THE STAFF WILL NOT FREE IN ENGLISH 7 KILOMETER TO WALKING STREET VALUE FOR MONEY

6/10 Okay

Abdullah Al, Bangladesh

Liked: Property conditions & facilities
Disliked: Staff & service
It was a very unusal and unsatisfied place
It was too much far from the beach and it had a swimming pool and a controler of everything but still it was not a good hotel at all.....I don't know that everyone liked it or not but for me it was a very unusual and unsatisfied place.

8/10 Good

mohit maheshwari, udaipur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
well stay
Nice rooms good location with best price.

8/10 Good

dinesh, india,tirunelveli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
very nice hotel .....gud stay

8/10 Good

y2k, India, Hyderabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, near to Beach, Shoppings, Restaurants
Actually the Check in time is 2pm, we reached at 11am, we got the room without any extra charges, this is possible when the hotels rooms are available... Breakfast buffet is nice... Rooms and maintenance is good... Reliable...

2/10 Terrible

DAVID, scotland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
needs tlc
first impressions were not good,seats at reception torn and worn,first impressions of room were so so,but pink stains on wall ,no idea what it was,cola stains inside fridge,panel below sink with screw exposed,fingerprints on bathroom tiles work that out for yourself,fingerprints on balcony door,dust behind seats basically a total lack of thorough cleaning.Couldnt get hot water for shower,fixed after 3rd ask,couldnt get cold water to brush teeth ,fixed after 3rd ask,toilet leaking after every every flush,towel left on floor to soak up water,asked for this to be fixed 5 times it was still leaking when i left.Half kitchen had no cutlery or plates,i asked why and was told to get my own from the cafe! I asked for an iron to iron my clothes they didnt have one,the only hotel i have ever stayed in without an iron.I never ate in the cafe probably because of general uncleanliness of the room,and corridors which had paint peeling off walls on 3rd floor.Maid service ok apart from change of bedding which they supplied with red dots on it again work that out for yourself,2 remotes for 2 tv`s one didnt work,wi fi constantly crashing.My view from room 273 was a waste ground area with tin shacks which was occupied by a dog which barked all day all night ,balcony table had bits of food stuck in it,overall a ghastly place,definitely NOT RECOMMENDED!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
good...........................good...........................good...........................

10/10 Excellent

Ak, K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Hotel
The Hotel is very good have well done big rooms with 2 swimming pools & clean massage parlour and is located in a By-Lane near to the beach.

10/10 Excellent

GARVIT, DELHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT ROOM
IT WAS NICE AND COMFORTABLE

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

10/10 Excellent

Satish, Bangalore India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Location
The hotel room are very spacious and all the amenities are being provided and is at very good location.I was initially skeptical about the actual hotel room as I have booked based on the website photograph and review but the reality is that the rooms were much better looking in actual than it is in the website.

8/10 Good

Hemant, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel. Close to all basic needs
Good facilities, All need shops near by with variety of meal options. Helpful staff, Pool.