Title: Swissotel Resort Phuket Patong Beach - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Swissotel Resort Phuket Patong Beach Luxury hotel with 2 restaurants and 2 outdoor pools ![3 bars/lounges, swim-up bar, poolside bar](https://images.trvl-media.com/lodging/2000000/1060000/1053400/1053365/f2492122.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/2000000/1060000/1053400/1053365/5d5903e8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Beach nearby, white sand](https://images.trvl-media.com/lodging/2000000/1060000/1053400/1053365/e1c212f6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; international cuisine](https://images.trvl-media.com/lodging/2000000/1060000/1053400/1053365/11d1db56.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive lounge](https://images.trvl-media.com/lodging/2000000/1060000/1053400/1053365/e7d4d4d8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Swissotel Resort Phuket Patong Beach is a luxury haven near the vibrant Bangla Road and Jungceylon Shopping Center. Treat yourself to aromatherapy, massages, or facials at The Spa, then enjoy international cuisine at one of the two on-site restaurants or relax by one of the two outdoor pools with sun loungers and pool umbrellas. 8.0 Very good ## Popular amenities - Bar - Pool - Gym - Spa - Breakfast available - Room service ## Room options ### Check availability for these dates Tonight [Nov. 18 - Nov. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=1053365&PinnedHotelID=1053365&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=1053365&PinnedHotelID=1053365&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=1053365&PinnedHotelID=1053365&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=1053365&PinnedHotelID=1053365&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=1053365&PinnedHotelID=1053365&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=1053365&PinnedHotelID=1053365&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1053365&PinnedHotelID=1053365&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1053365&PinnedHotelID=1053365&HadPinnedHotel=true®ionId=-1&adults=2) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPatong-Hotels-Swissotel-Resort-Phuket-Patong-Beach.h1053365.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPatong-Hotels-Swissotel-Resort-Phuket-Patong-Beach.h1053365.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C7.88768%2C98.29353&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6ewAppYoanfm7wEalUU92RCOtyM=) 48 Ruam Jai Road, Patong, Phuket, 83150 #### What's nearby - Patong Beach - 2 min walk - 0.2 km - Central Patong - 10 min walk - 0.9 km - Bangla Road - 12 min walk - 1.1 km - Jungceylon Shopping Center - 12 min walk - 1.1 km - Royal Paradise Night Market - 14 min walk - 1.2 km #### Getting around - Phuket Intl. Airport (HKT) - 57 min drive #### Restaurants - ‪Salsa Rossa - ‬5 min walk - ‪Terrazzo - ‬2 min walk - ‪Hard Rock Cafe Phuket - ‬3 min walk - ‪Hooters - ‬2 min walk - ‪OGGI Beach - ‬3 min walk ## About this property ### Swissotel Resort Phuket Patong Beach Luxury family-friendly hotel near Patong Beach Close to Bangla Road and Jungceylon Shopping Center, Swissotel Resort Phuket Patong Beach provides a nightclub, a swim-up bar, and a poolside bar. Treat yourself to a massage, aromatherapy, or a facial at The Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Free in-room WiFi is available to all guests, along with a rooftop terrace and a coffee shop/cafe. Other perks at this hotel include: - 2 outdoor pools along with sun loungers, pool umbrellas, and a swim-up bar - Free self parking - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out - Express check-in, supervised childcare (surcharge), and wedding services Room features All 384 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and bathrobes. Extra amenities include: - Rollaway/extra beds (surcharge) and free cribs/infant beds - Rainfall showers, free toiletries, and hair dryers - LCD TVs with premium channels - Electric kettles, daily housekeeping, and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/110000000/109970000/109962000/109961997/w3837h2541x3y3-81030bed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson RED Phuket Patong Beach Patong - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 44 reviews CA $214 CA $254 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=109961997&PinnedHotelID=109961997&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/2000000/1600000/1594200/1594106/6620cb19.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Phuket, Patong Beach Resort Patong - Pool - All-inclusive - Kids pool - Waterslide 9.2 Wonderful 245 reviews CA $216 CA $257 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=1594106&PinnedHotelID=1594106&HadPinnedHotel=true®ionId=-1&adults=2) ![6 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/10000/5000/4977/w3838h2560x2y0-35977ab1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Resort Phuket by IHG Patong - Pool - Kids pool - Waterslide - Parking included 9.0 Wonderful 1,001 reviews CA $186 CA $221 total includes taxes & fees Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=4977&PinnedHotelID=4977&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4990000/4984700/4984684/1a82011e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Phuket Vintage Park Patong - Pool - Spa - Kids pool - Parking included 8.6 Excellent 1,000 reviews CA $205 CA $244 total includes taxes & fees Nov 28 - Nov 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=4984684&PinnedHotelID=4984684&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/1000000/920000/910100/910017/31d0f202.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Club Bamboo Boutique Patong Beach Resort Patong - Pool - Spa - Parking included - Free WiFi 7.4 Good 365 reviews CA $69 CA $81 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=910017&PinnedHotelID=910017&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/34000000/33380000/33373900/33373875/54efef4a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mövenpick Myth Hotel Patong Phuket Patong - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 369 reviews CA $255 CA $302 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=33373875&PinnedHotelID=33373875&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast and dinner served, garden views ](https://images.trvl-media.com/lodging/30000000/29760000/29752900/29752811/6f453688.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Phuket Patong by IHG Patong - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 710 reviews CA $229 CA $272 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=29752811&PinnedHotelID=29752811&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1180000/1170900/1170881/818f0aa5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Duangjitt Resort, Phuket Patong - Pool - Hot tub - Spa - Kids pool 8.2 Very good 970 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=1170881&PinnedHotelID=1170881&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/70000/68800/68751/e65f2580.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amari Phuket Patong - Pool - Breakfast included - All-inclusive - Spa 9.0 Wonderful 1,000 reviews CA $259 CA $308 total includes taxes & fees Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=68751&PinnedHotelID=68751&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/900000/899400/899372/11b680fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Resort and Suites Phuket Kamala - Pool - Spa - Kids pool - Waterslide 8.0 Very good 693 reviews CA $191 CA $226 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=899372&PinnedHotelID=899372&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Street parking available - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 300 for adults and THB 177 for children - 2 restaurants - 3 bars/lounges - A coffee shop/cafe - A poolside bar - A swim-up bar ### Restaurants on site - D Bar - Flavours - Grab & Go - On Top Rooftop Pool & Bar ### Things to do - 2 outdoor pools - 24-hour gym - Billiards/pool table - Free children's club - Full-service spa - Nightclub - TV in common areas ### Family friendly - 2 outdoor pools - Babysitting (surcharge) - Free children's club - In-room crib - Laundry facilities - Rollaway/extra bed (surcharge) - Soundproofed rooms - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 678 square feet of conference space - Business center - Computer station - Meeting rooms ### Outdoors - Pool loungers - Pool umbrellas - Rooftop terrace ### Full-service spa - 2 treatment rooms - Aromatherapy - Body scrubs - Couples treatment rooms - Facials - Manicures/pedicures - Spa open daily - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk ### More - 7 floors - Ballroom - Banquet hall - Built in 2007 - Designated smoking areas - Fireplace in lobby ## Room amenities ### Bedroom - Blackout drapes - Free crib - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Rainfall showerhead - Slippers - Towels provided ### Entertainment - LCD TV with premium satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Iron/ironing board - Mobile key entry - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 11:30 AM Contactless check-in available Late check-in subject to availability Express check-in available Minimum check-in age: 15 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for THB 1425.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately THB 300 for adults and THB 177 for children - Airport shuttle fee: THB 1300 per vehicle (one-way) - Rollaway bed fee: THB 1425.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as dusitD2 phuket dusitD2 phuket Kathu Swissotel Phuket Patong Beach dusitD2 phuket resort Kathu dusitD2 resort phuket dusit D2 Phuket Resort Patong Courtyard Patong dusit D2 Phuket Patong dusit D2 Phuket Swissotel Resort Phuket Patong Beach Courtyard Patong Courtyard By Marriott Phuket At Patong Beach Hotel Patong dusitD2 phuket resort Swissotel Phuket Patong Patong Swissotel Resort Phuket Patong Beach Hotel Swissotel Resort Phuket Patong Beach Patong Swissotel Resort Phuket Patong Beach Hotel Patong ## Frequently asked questions ### Does Swissotel Resort Phuket Patong Beach have a pool? > Yes, this property has 2 outdoor pools. ### Is Swissotel Resort Phuket Patong Beach pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Swissotel Resort Phuket Patong Beach? > Check-in start time: 2 PM; Check-in end time: 11:30 AM. Late check-in is available during limited hours. ### What time is check-out at Swissotel Resort Phuket Patong Beach? > Check-out is at noon. ### Does Swissotel Resort Phuket Patong Beach provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of THB 1300 per vehicle applies. ### Where is Swissotel Resort Phuket Patong Beach located? > This family-friendly Patong hotel is located in the entertainment district, within a 15-minute walk of Patong Beach and Bangla Road. Karon Beach is 2.9 mi (4.6 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Swissotel Resort Phuket Patong Beach Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 346 8 - Good 413 6 - Okay 134 4 - Poor 68 2 - Terrible 37 ### 8.2/10 Cleanliness ### 8.6/10 Staff & service ### 8.0/10 Amenities ### 7.6/10 Property conditions & facilities ### 2.0/10 Eco-friendliness ### 8/10 Good #### Verified traveller Mar 26, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rummet var helt suveränt, frukosten var däremot lite tråkig. ##### Verified traveller Stayed 14 nights in Mar 2020 ### 10/10 Excellent #### Jun, JAPAN Mar 2, 2020 Liked: Cleanliness, staff & service, amenities とても満足できました。 ##### Jun Stayed 4 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller Feb 19, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities よく利用してます。サービスがしっかりしています。今年もまた使わせてもらう予定。 ##### Verified traveller Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Verified traveller Feb 18, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 何度か利用しましたが、快適ですね。チェックインとチェックアウトの時に並んでいる人の順番がわかりやすくしていただけるとさらに良いです。 ##### Verified traveller Stayed 1 night in Aug 2019 ### 8/10 Good #### Verified traveller Jan 29, 2020 Liked: Cleanliness Mi è piaciuta la posizione le pulizie della camera non mi sono piaciuti gli ospiti cinesi e indiani molto sporchi e maleducati che sono il 90% dell' occupazione annuale non mi è piaciuto il personale del breakfast ##### Verified traveller Stayed 13 nights in Jan 2020 ### 6/10 Okay #### Jean-Pierre Jan 27, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bravo au personnel. En rapport à l'année précédente (janvier 2019) durant laquelle nous avons séjourné à l'hôtel NAVATARA, le critère tranquillité correspondait parfaitement mais cette année ce critère était pouvait être retiré de vos arguments . La clientèle en famille avec enfants était bruyante et ne connaissait pas trop le respect des autres, pour moi la liberté individuelle s'arrête où commence celle des autres. Par contre je tiens vraiment à signaler la gentillesse de tout le personnel de cet hôtel et leur serviabilité. ##### Jean-Pierre Stayed 3 nights in Jan 2020 ### 6/10 Okay #### Verified traveller Jan 22, 2020 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The property was a lot older than expected and the pool looked very different to the photos. Overall, the rooms and facilities could use an upgrade ##### Verified traveller Stayed 3 nights in Jan 2020 ### 8/10 Good #### W, HK Jan 16, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s very convenient and very close to Patong beach. Overall experience was good. The facilities are a bit old though. ##### W Stayed 4 nights in Jan 2020 ### 8/10 Good #### yoichi Jan 14, 2020 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### おススメホテル 場所はよかった。仕事先、食事など便利。空き時間に海岸散策。ホテルのプールでくつろげた。部屋の空調は寒すぎ。 ##### yoichi Stayed 2 nights in Jan 2020 ### 6/10 Okay #### Anne Lene Jan 11, 2020 Liked: Cleanliness Trafikkert og bråkete område. Bra frokost. ##### Anne Lene Stayed 7 nights in Dec 2019 ### 6/10 Okay #### Verified traveller Jan 10, 2020 Liked: Staff & service Disliked: Property conditions & facilities Generally OK but there were ants in the room. Food and drinks prices were quite high. ##### Verified traveller Stayed 7 nights in Dec 2019 ### 4/10 Poor #### Verified traveller Jan 6, 2020 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Great staff and good location are the only high points, otherwise far too highly priced considering age and condition of property.. Worn out room and furniture Hard mattress Pool areas far too small and cramped General decor throughout is worn out A shame considering such a great central location ##### Verified traveller Stayed 6 nights in Dec 2019 ### 10/10 Excellent #### Chris Jan 4, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great stay situated at prime spot ##### Chris Stayed 10 nights in Dec 2019 ### 8/10 Good #### Verified traveller Jan 1, 2020 Liked: Cleanliness, amenities The property looks beat down a beat from wear and tears. I notice paint is falling off and getting faded. The pool is amazing and dumbed is ripping and falling off. Needs a tiny bit of maintenance. I saw a rat size of a New York rat swimming on the 3rd floor pool by bar. I was shock just lost it from there and scared ##### Verified traveller Stayed 7 nights in Dec 2019 ### 8/10 Good #### Verified traveller Dec 16, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 房間很大，不過比較舊，尚可接受。但checkin時已過下午2:00，但還要等40分鐘才有房，這點有待改善。頂樓泳池超舒服。 ##### Verified traveller Stayed 3 nights in Dec 2019 ### 10/10 Excellent #### Pradeep Dec 9, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Hotel at the location. Excellent Hotel and nice location. ##### Pradeep Stayed 4 nights in Sep 2019 ### 8/10 Good #### Verified traveller Dec 2, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Only a short 3 day/2 night trip and was not at hotel for very much time. ##### Verified traveller Stayed 2 nights in Nov 2019 ### 8/10 Good #### Verified traveller Nov 26, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to the beach, restaurants and shopping. Great location except for the view from the room ##### Verified traveller Stayed 4 nights in Nov 2019 ### 8/10 Good #### Verified traveller Nov 23, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Das Personal ist sehr freundlich und zuvorkommend, sprach Englisch und gab sich Mühe, Extrawünsche zu erfüllen. Leider gibt es keinen deutschen Sender (DW TV) mehr und die WLAN Qualität ist auch nicht optimal. Ein Kinderbett sollte 1200 THB (ca. 39 €) pro Nacht kosten. Für ein kostenfreies Babybett ist meine Tochter leider zu groß. Das Frühstücksbuffet ist international. Leider ist die Auswahl des Obstes sehr spärlich und beinhaltet nicht einmal alle Saison-Früchte. Z. B. Fehlten die leckeren Mangos und die Melonen waren sehr zeitig vergriffen. ##### Verified traveller Stayed 16 nights in Nov 2019 ### 8/10 Good #### Harm, Vamcouver BC Nov 21, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location to the beach was excellent. It says city view but the view was the back of another hotel. Also lots of noise from the hallway at all times of the night. Room itself was very good. Loved the shower. ##### Harm Stayed 4 nights in Nov 2019 ### 8/10 Good #### Verified traveller Nov 8, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good service ##### Verified traveller Stayed 1 night in Nov 2019 ### 2/10 Terrible #### Verified traveller Nov 5, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Aggressive manager When I complained about being cheated with partial seaview room, office manager Sakda nearly assaulted me by waving his hand next to my face. Hotel would be so-so if it wasn't for him. I think he is mentally unstable but somehow the General Manager doesn't know it or doesn't want to know. I felt threatened there. Let this be a warning for other travelers. ##### Verified traveller Stayed 1 night in Nov 2019 ### 6/10 Okay #### Verified traveller Oct 20, 2019 Liked: Staff & service, room comfort Disliked: Property conditions & facilities Good location. Hotel is a bit dated, could use a refresh. ##### Verified traveller Stayed 5 nights in Oct 2019 ### 4/10 Poor #### Verified traveller Oct 14, 2019 Disliked: Property conditions & facilities The property is well positioned and close to the beach and shopping strip. The things we didn’t like were: 1. The room advertised in the picture was not what we got. We had a unrenovated room which was in poor state. 2. The fridge did not work and had to be replaced immediately. 3. Curtains in the room were taped to the wall. 4. The room smelt. 5. I provided clear instruction that we had 3 guests (2 adults and 1 child aged 14). When we arrived we were forced to pay an extra THD1000 per night because their policy indicated a child was to be under 11 years of age. The fine print was so fine and blurry that not even the hotel staff could firstly find the policy and then read it clearly. 6. The room had 2 twin double beds which could house 4 adults however the hotel insisted they were single beds and could only accomodate 1 adult each. 7. AC system struggled to keep the room to the required level. 8. On many occasions the room was not cleaned by 4pm so we had to ask for it to be done. The hotel have blamed last minute.com for the booking issue and took no responsibility. I contacted last minute.com and they admitted that you cannot modify number of guests who differ when flying and staying at the hotel and the drop down child age does not reflect the hotel policy. Overall , besides the staff trying to address the issues and ultimately putting us in a renovated room, I would be staying there again. ##### Verified traveller Stayed 10 nights in Oct 2019 ### 10/10 Excellent #### Verified traveller Oct 10, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fully satisfied! Good customer service. Good location and safe area. Old hotel but clean. All staffs I met were polite and gave good service. Will stay here again if I visit Phuket in the future. ##### Verified traveller Stayed 4 nights in Oct 2019 ## Expedia's Latest Trends ### Hotels > [Ban's Diving Resort](https://www.expedia.ca/Koh-Tao-Hotels-Bans-Diving-Resort.h4520812.Hotel-Information) > > [The Vijitt Resort Phuket](https://www.expedia.ca/Phuket-Hotels-The-Vijitt-Resort-Phuket.h3234295.Hotel-Information) > > [Phi Phi The Beach Resort](https://www.expedia.ca/Ko-Phi-Phi-Hotels-Phi-Phi-The-Beach-Resort.h8414130.Hotel-Information) > > [The Pavilions Phuket](https://www.expedia.ca/Phuket-Hotels-The-Pavilions-Phuket.h1277096.Hotel-Information) > > [Panvaree The Greenery](https://www.expedia.ca/Surat-Thani-Hotels-Panvaree-The-Greenery.h19777319.Hotel-Information) > > [Phi Phi CoCo Beach Resort](https://www.expedia.ca/Ko-Phi-Phi-Hotels-Phi-Phi-CoCo-Beach-Resort.h31909567.Hotel-Information) > > [The Slate](https://www.expedia.ca/Sa-Khu-Hotels-The-Slate.h1559047.Hotel-Information) > > [Arinara Beach Resort Phuket](https://www.expedia.ca/Phuket-Hotels-Arinara-Bangtao-Beach-Resort.h6649575.Hotel-Information) > > [TreeHouse Villas Koh Yao - Adults Only](https://www.expedia.ca/Phuket-Hotels-TreeHouse-Villas-Adults-Only.h19956932.Hotel-Information) > > [Six Senses Yao Noi](https://www.expedia.ca/Phuket-Hotels-Six-Senses-Yao-Noi.h1593285.Hotel-Information) > > [Centara Grand Beach Resort Phuket](https://www.expedia.ca/Phuket-Hotels-Centara-Grand-Beach-Resort-Phuket.h4303775.Hotel-Information) > > [Barcelo Coconut Island Phuket](https://www.expedia.ca/Phuket-Hotels-The-Village-Coconut-Island.h2497603.Hotel-Information) > > [Paradox Resort Phuket](https://www.expedia.ca/Karon-Hotels-Paradox-Resort-Phuket.h1161237.Hotel-Information) > > [Le Meridien Phuket Beach Resort](https://www.expedia.ca/Phuket-Hotels-Le-Meridien-Phuket-Beach-Resort.h4850.Hotel-Information) > > [Anantara Mai Khao Phuket Villas](https://www.expedia.ca/Phuket-Hotels-Anantara-Mai-Khao-Phuket-Villas.h2281334.Hotel-Information) > > [Wyndham Grand Phuket Kalim Bay](https://www.expedia.ca/Phuket-Hotels-Wyndham-Grand-Phuket-Kalim-Bay.h17060685.Hotel-Information) > > [Thavorn Beach Village Resort & Spa Phuket](https://www.expedia.ca/Phuket-Hotels-Thavorn-Beach-Village-Resort-Spa-Phuket.h975456.Hotel-Information) > > [Mandarava Resort and Spa Karon Beach](https://www.expedia.ca/Phuket-Hotels-Mandarava-Resort-And-Spa-Karon-Beach.h5375311.Hotel-Information) > > [Rocky's Boutique Resort - Veranda Collection Samui](https://www.expedia.ca/Koh-Samui-Hotels-Rockys-Boutique-Resort.h1177625.Hotel-Information) > > [InterContinental Phuket Resort by IHG](https://www.expedia.ca/Phuket-Hotels-InterContinental-Phuket-Resort.h34182531.Hotel-Information) > > [Santhiya Koh Yao Yai Resort & Spa](https://www.expedia.ca/Phuket-Hotels-Santhiya-Koh-Yao-Yai-Resort-Spa.h5239883.Hotel-Information) > > [COMO Point Yamu, Phuket](https://www.expedia.ca/Phuket-Hotels-COMO-Point-Yamu.h7007196.Hotel-Information) > > [JW Marriott Phuket Resort & Spa](https://www.expedia.ca/Phuket-Hotels-JW-Marriott-Phuket-Resort-Spa.h789361.Hotel-Information) > > [Le Meridien Chiang Rai Resort, Thailand](https://www.expedia.ca/Chiang-Rai-Hotels-Le-Meridien-Chiang-Rai-Resort.h2184230.Hotel-Information) > > [Koh Kood Paradise Beach](https://www.expedia.ca/Ko-Kood-Hotels-Koh-Kood-Paradise-Beach.h16493663.Hotel-Information) > > [Anantara Layan Phuket Resort](https://www.expedia.ca/Phuket-Hotels-Anantara-Layan-Phuket-Resort.h6758147.Hotel-Information) > > [SAii Phi Phi Island Village](https://www.expedia.ca/Ko-Phi-Phi-Hotels-SAii-Phi-Phi-Island-Village.h2336620.Hotel-Information) > > [Pullman Phuket Karon Beach Resort](https://www.expedia.ca/Phuket-Hotels-Hilton-Phuket-Arcadia-Resort-Spa.h523614.Hotel-Information) > > [Sunwing Kamala Beach](https://www.expedia.ca/Kamala-Hotels-Sunwing-Kamala-Beach.h2842424.Hotel-Information)