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Reviews of Hôtel Belazur

Hôtel Belazur
23 25 27 Place D Armes, Calais, Pas-de-calais

Reviews

6.0
Rating 10 - Excellent. 11 out of 102 reviews" "
Rating 8 - Good. 26 out of 102 reviews" "
Rating 6 - Okay. 35 out of 102 reviews" "
Rating 4 - Poor. 10 out of 102 reviews" "
Rating 2 - Terrible. 20 out of 102 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

3.6/10

Amenities

5.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and cheerful
The hotel is in need of a refurb, but it is clean, comfortable, staff are friendly, very reasonably priced, centrally located overlooking the square which can get noisy when the casino closes. We always stay here when visiting Calais
Stayed 1 night in Nov 2019

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 4 nights in Oct 2019

6/10 Okay

Susan

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Comfy bed, basic room, tired fittings, good central location,
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
In a nice place but not very clean and no hot water for a shower. Staff was very pleasant and helpful tho
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness
This place is disgusting! Mold and filth, most amply describe it.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty hotel. Had to change 3 rooms. First had leaking toilet, water on floor. Second room had no toilet seat. Third room was barely acceptable. Would never stay again or recommend.
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
Morning receptionist was lovely, however this was the only redeeming feature of the hotel. Beds were far too soft & low. Mattress had a huge tear in it. TV picture was terrible on all channels which made it unwatchable. Electrics were arse about face, they were not explained upon arrival & there was no information in any language in the room, which meant that when we woke in the morning we had no power to any electrics, so could not shower etc. We were on the 2nd floor & no telephone in room so couldn't contact reception without first dressing etc. When we got down to reception electrics were explained by receptionist & he said they had constant complaints about it, so we suggested that either guests should be informed on arrival or there should be info in the room. Also no facilities in the room for making any type of drink, be it hot or cold. I definitely would not return & recommend that people avoid this hotel.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Clean and comfort room for price bar was closed but good location on square
Stayed 4 nights in Feb 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet seat hanging off 2 small sachets of shower gel for 2 people for 2 nights no toilet roll on day 2 - pretty awful overall mainly housekeeping problems
Stayed 2 nights in Feb 2019

8/10 Good

Anna

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Show in add for hotel bar and restaurant not open could do with tea or coffee machine if no drinks available not even bottle water to buy
Stayed 2 nights in Feb 2019

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Bernadette

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Budget hotel in need of refurbishment
I stay here often, as other than the youth hostel, it's one of the few super budget options under 35 euro per night in the centre of Calais I feel safe in. I've stayed in possibly half the rooms and they do vary in quality from ok to not really ok. The mattresses are fine. The towels and bedding are clean. The rooms are clean. It's the fixtures such as showers, toilets, heating that are variable. I'm there just to sleep, so I am happy with the price which varies between 25 and 35 euro per night. The employees make up for the shortcomings in this hotel, they are indeed very helpful and kind. Linked hotel is Citadel, rooms a bit better there, but it's noisier there, you need to collect the key from the Belazur. This sort of hotel won't suit everyone, just people who care about having a comfortable bed and a shower.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome and the staffs where really nice and welcoming. Rooms where up to standard and did really enjoy my stay at the hotel
Stayed 1 night in Dec 2018

6/10 Okay

T.

Liked: Staff & service
Over-night stay in Calais
The management couldn't have been more friendly and helpful, both on arrival, during breakfast and on departure. The only point that I don't wish to mention but feel important to draw attention to the management, is that (in my own room at least) the bathroom window was locked-shut and the extractor fan for humdity was not sufficient. Likely as a direct result, there was significant mould present on the wall above inside window. The smell of this was very apparent both in the bathroom and to a lesser extent in the main bedroom itself. Solving this problem by making the window open and/or installing a more powerful extractor unit would would eliminate the health hazzard which this kind of mould is known to present.
Stayed 1 night in Nov 2018

8/10 Good

James

overnight stay,was fine for our requirements.Friendly staff cmfortable bed,large room,pretty basic but plenty of hot water,and the hotel was central.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Amazing location. Dated rooms and decor but it provided a nice, quiet place to sleep for a great price.
Stayed 1 night in May 2018

8/10 Good

Jean-louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely friendly staff

6/10 Okay

Verified traveller

10/10 Excellent

Dermot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay recommend
We really enjoyed our stay can't understand why people moan about this hotel it is our favorite in this area. We have stayed here three times and have never had a problem. Syeed made us very welcome and even remembered us from our last visit year ago, he is a real asset to the Hotel room was clean and comfortable with good view of the square
Stayed 3 nights in Feb 2018

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and cheerful, clean, friendly helpful staff, centrally located the only fault I had was no bar but plenty of pubs around so not a big problem
Stayed 1 night in Jan 2018

6/10 Okay

Bernadette

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
You just about get what you can expect for 30 euro
I returned to this hotel after staying elsewhere for a while. No improvement and still variable. I was unfortunate to be given a room with an inbuilt nicotine smell, it must be in the carpets as the bed and curtains did not smell. The TV was not working and the shower attachment was broken and water pressure so low, I was so relieved to be home to have a proper shower. What else can you expect for less than 30 euro? The guys on the desk are at least very friendly but they don't have to stay in the rooms!
Stayed 2 nights in Jan 2018

2/10 Terrible

morag, scotland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Derlict hotel which is closed
Arrived to find the doorway full of mail and the hotel closed. It obviously has been closed for some time yet our booking was accepted and my card debited!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Malcolm

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE
This was booked for an overnight stay on a wine shopping trip, the hotel is situated in a great location in the main square in Calais, but that is the only good thing about it.Check in was a joke, there was no one around when we arrived at 6.30pm and I had to ring the hotel whilst in reception to get someone to arrive at the reception desk. It is badly in need of renovation, the photos are a complete misrepresentation, there is no bar as it was all closed up, the decor throughout was very poor including my room.The handle came off the bathroom door when I went to shut it.The bed linen however was clean, we did not book breakfast so I cannot comment on that, this was more like a hostel than a hotel.

2/10 Terrible

Bernadette

Disliked: Property conditions & facilities, room comfort
Variable Standards here
I have to stay often in Calais and have been to this hotel a few times. Some rooms are quite nice and have new carpet and clean everything. The room I got this time was hopefully the worst in the hotel. It was smelly, heating not working and at 4 degrees outside it needed heat, no electricity so no lights, no recharging phone even. I had to shower in the dark and even the water wasn't very warm. I was glad to fall asleep quickly and leave early. The staff are fine, I was offered a nicer room if I could wait a few hours (which I couldn't). So pot luck with this hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
mixed

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

8/10 Good

Phyllis

Liked: Staff & service, room comfort
Great value for money. Very convenient location.
Great value for money. Friendly helpful staff.

6/10 Okay

Nigel, France

Liked: Cleanliness
Disliked: Property conditions & facilities
fine for 1 night
hotel clean and centrally located with a good choice of restaurants in the immediate vicinity. Needs refurbishment and the photos on hotels.com are not like the room you will get.

8/10 Good

Michael, London

Liked: Cleanliness, staff & service, room comfort
Central Calais
I hate to gicve this hotel such a good report because the price will go up. This used to be a shoddy hotel and I was reluctant to stay there, but it has changed, the rooms are clean and comfortable, the staff helpful and the location brilliant. Only the tired lacklustre breakfast let it down a little.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Noisy room and in bad state of maintenance
The staff is friendly and helpful but the hotel is in terrible condition

2/10 Terrible

J, East Yorkshire

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel in the middle of North Calais
The family (2 adults 2 children) stayed at this hotel on a Sunday night in mid August. The reception appeared to be neglected and the atmosphere there could be described as "uncomfortable". We were given the key for a room on the 2nd floor and were put off by the lack of lighting and lack of fire exit and this was combined with a strong smell of paint. The room gave sufficient space for 4 of us however the bathroom facility was too small with an inadequate shower which splashed water throughout the room. There were a number of tiles missing in the bathroom and some of the bedroom fittings were not flush with the electric sockets. The fire escape outside the room required "improvisation" to get out- the saving grace of the apartment were the beds which were a good size and comfortable.

6/10 Okay

Mark, Yorkshire

Disliked: Property conditions & facilities
Location, cheap clean but poor quality
Clean but needs a lot of work, even the painting done etc very poor, cheap, good location then ok.

2/10 Terrible

Said, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is not a 3 star
We could not wait to check out

6/10 Okay

Roger, cardiff

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The neighbourhood was quite alarming due to immigration issues. Massive police presence and my wife wouldnt go out after 11pm because of this, the hotel should of said something infact all hotels in Calais should say about this because its bad and yes a safety issue.

8/10 Good

Not Provided, Southampton UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Hotel was great for a few days stay. Staff were friendly and helpful. Only thing missing was a fridge in the room.... this would have helped....although there are plenty of late night shops, restaurants and pubs nearby

8/10 Good

MariaLRP, Cheshire

Liked: Cleanliness, staff & service
Suited our pupose
Wanted a 1 night stay in the centre of Calsis.... Bed and bathroom were the requirements and that's what we got..... The Decore is dated and the room was basic but it suited our needs. The reception staff were extremely pleasant and helpful

8/10 Good

Sue, Brighton

Liked: Cleanliness, room comfort
Calais centre
I've stayed here a few times. It's not luxury but each time my room has been spotless and comfortable. This time had a new fitted bathroom

6/10 Okay

Tracey, Cornwall

Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap and cheerful
Curtains did not cover window Shower head broken resulting in water spraying in every direction when turned on Bedding not changed

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Little place
This is a great little place if you want a reasonable priced overnight stay. The rooms are spartan but clean and fresh. We had balcony overlooking the square. Great for Restaurant and local bars.

10/10 Excellent

STEVE, Bexhill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Belazur Calais Tres Bonn
My second stay at the Belazur last time the refurb has just started, now i can see its going to be a great hotel again its a a great location, lovely view of the square from the balcony and the staff were very kind and helpful, the breakfast at 7 euros was great value, clean and nicely decorated room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hôtel Belazur
This was a pretty decent Hotel considering the price. The neighbourhood was full of restaurants and the hotel was only about less than 10 minutes drive from Calais Port. There was no room services whatsoever. You just check in and head for the room to relax. Our room was of a decent size and had a small TV and a desk. The beds were clean, tidy and comfortable. All in all a really basic hotel but reasonably comfortable and clean for the price paid.

6/10 Okay

Verified traveller

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

2/10 Terrible

Antigoni, verona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ridicolus
Was the worst hotel that i never been......

8/10 Good

richard, nottingham

Liked: Cleanliness, room comfort
Disliked: Staff & service
Bel-a-zur Shame
the stay was fine, it was just that the manager had a really bad attitude, as I thought I had already paid for the hotel on line. everybody else in the hotel was fine, the cook even nipped out to get me an extra crouson for breakfast. the manager could do with going on a course for public relations!!!!!