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Citadel Hotel

Calais hotel in Calais City Center

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Citadel Hotel

Photo gallery for Citadel Hotel

Superior Double Room
Exterior
Lobby lounge
Superior Double Room | Bathroom
Superior Double Room

Overview of Citadel Hotel

5.6

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi

Check out the area

28 RUE ROYALE, Calais, Pas-de-Calais, 62100
  • Popular LocationHistoire Ancienne1 min walk
  • Popular LocationLe Kvo1 min walk
  • Popular LocationCalais City Station5 min walk
  • Popular LocationLes Fontinettes Station7 min drive
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Room options

Family Room, Connecting Rooms

cleanliness

Highlights

Connecting rooms available
Free cribs/infant beds
TV
  • 258 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Superior Twin Room

cleanliness

Highlights

TV
  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

cleanliness

Highlights

Free cribs/infant beds
TV
  • 129 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

About the area

Calais

Citadel Hotel is located in Calais City Center, a neighborhood in Calais, and is near a train station and near the beach. Musee des Beaux-Arts et de la Dentelle and Calais Dragon are cultural highlights, and some of the area's landmarks include Tour de Guet and Calais Lighthouse. Royal Kids Parc De Jeux and ICEO are also worth visiting.

What's nearby

  • Calais Hotel de Ville - 9 min walk
  • Town Hall - 9 min walk
  • Calais Lighthouse - 9 min walk
  • Calais Beach - 19 min walk
  • Port of Calais - 7 min drive

Getting around

  • Calais City Station - 5 min walk
  • Lille (LIL-Lesquin) - 84 min drive

Restaurants

  • Café de la Tour - 3 min walk
  • Family Pub - 1 min walk
  • Histoire Ancienne - 1 min walk
  • Café de Paris - 2 min walk
  • Brasserie l'Hovercraft - 1 min walk

About this property

Citadel Hotel

Hotel located in Calais City Center
Close to Port of Calais, Citadel Hotel has plenty to offer. Stay connected with free in-room WiFi.
Other perks include:
  • Breakfast (surcharge), self parking (surcharge), and smoke-free premises
  • Newspapers in the lobby
Room features
All guestrooms at Citadel Hotel have amenities such as free WiFi.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 7 per night)
  • Limited onsite parking

Food and drink

  • Breakfast available for a fee: EUR 7 per person

Conveniences

  • Limited-hour front desk
  • Newspapers in lobby

Guest services

  • No housekeeping

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Towels

Entertainment

  • TV

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: approximately EUR 7 per person
  • Self parking fee: EUR 7 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Citadel Hotel Calais
Citadel Hotel
Citadel Calais
Citadel Hotel Hotel
Citadel Hotel Calais
Citadel Hotel Hotel Calais

Frequently asked questions

Is Citadel Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Citadel Hotel?

Self parking is available for EUR 7 per night. Limited spots are available.

What time is check-in at Citadel Hotel?

Check-in start time: 4 PM; Check-in end time: 8 PM.

What time is check-out at Citadel Hotel?

Check-out is at 11 AM.

Where is Citadel Hotel located?

Located in Calais City Center, this hotel is within 1 mi (2 km) of Parc Richelieu and Port of Calais. Tour de Guet and Musee des Beaux-Arts et de la Dentelle are also within 5 minutes. Calais City Station is 5 minutes by foot and Les Fontinettes Station is 25 minutes.

Citadel Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 4 out of 75 reviews" "
Rating 8 - Good. 20 out of 75 reviews" "
Rating 6 - Okay. 16 out of 75 reviews" "
Rating 4 - Poor. 20 out of 75 reviews" "
Rating 2 - Terrible. 15 out of 75 reviews" "

7.2/10

Cleanliness

5.6/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

6/10 Okay

Ines

Convenient
Very central, close to shops and restaurants . Only 10 drive from the Eurotunnel.
Stayed 1 night in Aug 2018

2/10 Terrible

Naresh

Even for just 1 overnight stay en-route and at (as low as) £35.00 We will NOT use this hotel again. The lights in the room were not working. Electricity wiring looked a bit dodgy. Had to leave the window open because it felt unclean. It's on the noisy road with bars and pubs. Basically didn't sleep well. Shower was leaking. Overall rubbish.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The room was clean. You get what you pay for.
Stayed 1 night in Jun 2018

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
We had 3nights at Citadel, but we had 2nights in a double room and one night in a twin. Nice crisp white bed linen and towels. Twin room felt more spacious and as it had two windows. Nice accommodation for the price. Very central for Ferry port, and bars and restaurants. Very helpful staff.
Stayed 1 night in Jun 2018

2/10 Terrible

jean , london

Disliked: Property conditions & facilities, room comfort
poor hotel no reception
pass not working ,bed was terrible, double glazing not seal properly I will not recommend this hotel to anyone not worth a star
Stayed 1 night in May 2018

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was scammed.
Hotel was locked up on arrival, it was pouring with rain. I tried the buttons no joy. I then noticed a piece of appear to call. Not mowing the local code I had to find that then call the number. Someone replied and said they would come. Someone did and we went inside. No booking on there system they said. Hotel full. Hotels.com no good they said. I was not happy. We have another hotel not far I you go there we have one room left. So in the pouring rain what else could I do. I was dire, filthy, old. No wifi, shower head broken off and a piece of cord for a shower. Bed was filthy. I eat tried to sleep, couldn't and left after 5am. Funny though that they said go to the room and I can pay when I come down, they they had taken payment by the time I came back so they found the booking. I was not pleased I was not in what I booked, as I had stayed there before with the BBC. This was a scam, total scam, never again will I be booking this way.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
ideal for stop over
central location, good for stop over, good value for rate..
Stayed 1 night in Dec 2017

8/10 Good

Bernadette

Liked: Cleanliness, property conditions & facilities, room comfort
Decent out of the Calais Budget hotels.
I returned here, after trying out all the local lowest price hotels, that's 25-35 euro. I'd rate them in this order Belazur & Citadel - yes Beffroi, Pacific - no not unless others are booked out Marie Tudor - no don't even think about it. Citadel room, I've stayed in 3 of the 9, are fine for cleanliness. Hard to work out how to use the TVs, the water in the showers can be variable, but rooms renovated, warm, not damp smelly like Pacific and Marie Tudor. Worst part is having to go to Belazur to collect the key, that's a pain and should be clearly written on the adverts on hotels.com.
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Outside was warmer than the hotel room
No heating when we told the reception he just shrugged it off with no attempt to rectify the problem and it was cold that night. Perfect for those who don't like heat or warmth !
Stayed 1 night in Sep 2017

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
FREEZINGHELL.com
Shockingly, the Citadel hotel, in Calais', was closed when I arrived: along with four others: some local 'scandal', involving the Police, according to locals. While trying to find somewhere else, I had my wallet pickpocketed, and I spent a rather 'purgatorial' night on a park bench. I'm currently trying to get my money back from Hotels.com. No 'accommodation' on that score either, as yet.