Thank you!

Thank you & hope to see you again soon.

Thank you for your review. We appreciate your comments and will make sure to discuss the food issue with the Restaurant. Generally we receive good compliments on our food, so this is something we take very seriously. When you visit us again please let us know and we will surely compliment your dinner. The air conditioning in the room does have temperature control (high, low, fan & different temperature levels). Hope to see you again soon!

Hi John., thankyou for letting us know about this. I explained you as well that you were speaking to the central reservation representative and hotel was not involved in any communication between the two parties. I hope you enjoyed your stay, sorry for the inconvenience caused by central reservation department. Our hotel was not involved in any communication.

Thank you Michael and we always hope that our guests experience a quiet and peaceful time at the hotel.

The front doors are locked in the late evening and overnight for safety and security reasons. What time did you arrive? The parking lot is lit though the past two evenings with heavy rain it certainly was darker than it normally appeared.

Hi Suzanne. As we discussed when you arrived we didn't have rooms with garden view of the type you book. We are glad you enjoy the stay and we keep working with our housekeeping staff to make sure to overlook nothing even at times when they are rushed to get rooms done in a timely manner.

Thanks for letting us know. Every day we make an improvement on the property and in the rooms with the goal for your visit to be great. We hope in your next journey you will see the changes.

Thank you for staying with us

Thank you for rating us.

Thank you for visiting us Deanna

Thank you for staying with us and noticing the improvements. Every day something on the property is restored or improved upon. Hope to see you again.

Thank you for letting us know Catherine. Yes lots of work happening each day on the property so more improvements to come. Glad you stayed with us and hope you will come again to see the changes.

Thank you Brian. We are glad you enjoyed your stay and hope to see you again.

Thank you Raphael for letting us know as we continue to upgrade all aspects of the property including the beds. The delay in your room was unfortunate and is not the normal. We continue to remind our housekeepers to watch for any signs of mold from showers so that it can be cleaned immediately. Thank you for staying with us and we hope you return to see the improvements.

Thank you for staying with us. Hope you come again.

Thank you for your honest reply. Previous managers/owners of the property sought to mask smells with air fresheners and the like where our approach is to present each room as if you were the first one ever to use. We hope that you will consider coming again and see and smell these improvements.

Thank you for staying with us.

Thank you for letting us know. We continually look at how to improve the presentation of the room as well as examining the pricing for various rooms in the hotel.

Thank you for sharing with us. Definitely with new ownership and new management we have been challenged by the condition of some aspects of the property that was left from the the past and work each day to improve its quality for all our guests.

Thanks for your honesty and every day there are upgrades and improvements been happening to the entire property since I arrived. Hopefully you will see the difference on your next visit.

Thank you for letting us know.

Thank you for visiting us and hope to see you again.

Thank you for visiting and letting us know. The older unperforming AC units are definitely on my list for either repair or replacement.

It is unfortunate that the coffee maker was missed from your last visit. We have worked hard to implement and achieve even higher standards of cleanliness in these past few trying months and continue to seek our staff to ensure everything is cleaned every time.

Thanks Lillian and we are glad you enjoyed your stay.

Thank you for staying with us and we hope to see you again.

Thank you Kevin. Due to Covid all our amenities like swimming pool are closed. Looking forward to your next stay with us.

Thank you Martin

Thanks a lot for your kind review. Hope to see you soon.

Our sincere apologies for any inconvenience, We would love to know what went wrong and hope to have you again for a better experience.

Hi Marshall, We apologize there was not much to do during your stay with us. We have a lot of activities but due to Covid we were asked to close all our common amenities like gym, pool and the restaurants. Thanks Management

Hello, our apologies for any inconvenience. We believe your extra day charge was refunded. Please let us know if there was a delay. Thanks Management

Hi Tania, We apologize for any inconvenience caused during you stay with us. Please let us know what issues you had during your stay with us as we take our guests concerns very seriously and would like to rectify them asap. Thanks Management

Hello, we apologize for any inconvenience and would love to know how to improve our facility as all our guests are welcoming the changes we have done recently. Thanks

Hi there, we sincerely apologize for any inconvenience and would love to know what are the points that were below expectation so that we can improve on those areas. We take all our customer reviews very seriously and would love to host you again soon. Thanks

Hi Kathie, we really appreciate your review and apologize for the inconvenience. We take our guests comments very seriously and will look into all the issues you have mentioned. The property is undergoing renovations and we want to keep its historic value. Hopefully we will get to see you again and would like to get positive review next time. Thanks

Thank you for you review. We would love to know how can we make your stay better for next time. Thanks Management

Thank you Catherine. Hope to see you again soon.

Hi there, we really appreciate your reviews and thank you for your stay. We are currently undergoing renovations and maybe a few of our services were not up for being used. Many apologies for that. Thanks Management

Hi Donald, our sincere apologies about the inconvenience(s). The entire complex is under new ownership and we apologize on behalf of previous owners. Both the issues have been duly acknowledged and are being worked on. We appreciate you letting us know and we hope you will visit us in the near future and allow us to serve you again. Thanks AL- Owner

Hi Donald, our sincere apologies about the inconvenience(s). The entire complex is under new ownership and we apologize on behalf of previous owners. Both the issues have been duly acknowledged and are being worked on. We appreciate you letting us know and we hope you will visit us in the near future and allow us to serve you again. Thanks AL- Owner

Our sincere apologies about the inconvenience(s). The entire complex is under new ownership and we apologize on behalf of previous owners. Pending issues have been duly acknowledged and are being worked on. We appreciate you letting us know and we hope you will visit us in the near future and allow us to serve you again. Thanks AL- Owner

Thank you for your review and stay. Management