Note fondée sur 975 évaluations vérifiées
4,1 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,9 État de l’hôtel
Avis Expedia vérifiés
par un voyageur vérifié
Publié le 9 avr. 2024
Commentaires de Gestion de l’hôtel
1 mai 2024 par Manager, Gestion de l’hôtel
Hello annick, We appreciate you choosing our hotel for your recent stay. If you encountered any issues during your visit, please do not hesitate to contact us directly so we can address any concerns you may have. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.
par un voyageur vérifié
Publié le 29 janv. 2024
Parking is a joke, and staff doesn't care. Uhaul in the back is very noisy starting at 7 in the morning. But the rooms themselves are nice and fairly clean
Commentaires de Gestion de l’hôtel
31 janv. 2024 par Manager, Gestion de l’hôtel
Hello Martin, Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the parking situation and noise from external sources. We appreciate your kind words regarding our nice and clean rooms. We always strive to improve guest experiences and will take your comments into consideration.
par un voyageur vérifié
Publié le 27 déc. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
30 déc. 2022 par Manager, Gestion de l’hôtel
Hello Stephane,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.
par un voyageur vérifié
Publié le 10 avr. 2022
Hotel tres propre, le personnel tres gentil, magnifique chambre, pret de New York
Commentaires de Gestion de l’hôtel
10 avr. 2022 par Manager, Gestion de l’hôtel
Hello Yannick,
We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.
par un voyageur vérifié
Publié le 10 févr. 2022
tout le personnel était très sympathique; le chauffage dans la chambre était très bruyant et ne s'arrêtait pas automatiquement.
Commentaires de Gestion de l’hôtel
11 févr. 2022 par Manager, Gestion de l’hôtel
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. We hope to see you again in the future.
par un voyageur vérifié
Publié le 18 juin 2024
The property is horrible, we stayed in room 203 and it flooded soon as we showered, not only did it flood the bathroom but it flood the room as well. All of our stuff was ruined, and there's also construction being done, it led straight to our balcony, which we couldn't even use due to lack of privacy.
Commentaires de Gestion de l’hôtel
19 juin 2024 par Manager, Gestion de l’hôtel
Hello Abigail, We are sorry to hear about the challenges you faced during your stay. We always strive to provide a comfortable experience for our guests. For any future concerns, we recommend reaching out to our management team directly, and they will be more than willing to assist.
par un voyageur vérifié
Publié le 16 juin 2024
Commentaires de Gestion de l’hôtel
19 juin 2024 par Manager, Gestion de l’hôtel
Hello Claudwardyne, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
par un voyageur vérifié
Publié le 15 juin 2024
Very friendly staff parking was available peacful rest room was very clean i go back again public transportation was a few blocks away the bus was close by
Commentaires de Gestion de l’hôtel
18 juin 2024 par Manager, Gestion de l’hôtel
Hello Grace,We are pleased to hear you enjoyed our friendly staff and clean rooms during your recent stay. It's great to know that our convenient parking and proximity to public transportation met your needs. We look forward to welcoming you back again in the future.
par un voyageur vérifié
Publié le 10 juin 2024
Absolutely worst experience ever! And I am from New York originally! Came in for business and had to move out next morning and look for another hotel. Started with a very unwelcoming front desk. Zero customer service skills. Was up all night, doors banging, walls banging, didn’t get any sleep. Called the front desk first thing in the morning, they couldn’t care less. No one to talk to, no one to complain too, never got my money back from cancelled night. Avoid at all cost!
Commentaires de Gestion de l’hôtel
12 juin 2024 par Manager, Gestion de l’hôtel
Hello Liudmila,We're sorry to hear about your experience at our hotel. Your feedback is valued, and we will share it with the relevant departments for further evaluation. Our commitment is to provide a comfortable stay for all our guests, and we regret if we fell short during your visit. Please feel free to reach out to our management team to discuss your concerns in more detail.
par un voyageur vérifié
Publié le 6 juin 2024
I love staying at this hotel. It's very comfortable
Commentaires de Gestion de l’hôtel
7 juin 2024 par Manager, Gestion de l’hôtel
Hello Anderson,We are delighted to hear that you found our hotel comfortable during your stay. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable experience.
