Desk, laptop workspace, blackout drapes, soundproofing

Reviews of B&B HOTEL Paris Grand Roissy CDG AĆ©roport

4 out of 5
B&B HOTEL Paris Grand Roissy CDG AĆ©roport
7 Allee du Verger, Roissy-en-France, Val-d'Oise

Reviews

8.2

Very good

Rating 10 - Excellent. 403 out of 1004 reviews" "
Rating 8 - Good. 360 out of 1004 reviews" "
Rating 6 - Okay. 135 out of 1004 reviews" "
Rating 4 - Poor. 62 out of 1004 reviews" "
Rating 2 - Terrible. 44 out of 1004 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Pietro, Santa Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value at great location
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at this hotel. We stayed to be close to airport for our flight. What a nice place at a great price. Friendly staff with quick easy check in. Excellent large clean room. Would definitely recommend and stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Anne-Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean and comfortable
Stayed 1 night in Mar 2024

8/10 Good

Mucosa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean. Staff was great!
Stayed 1 night in Feb 2024

10/10 Excellent

Petar

Stayed 1 night in Feb 2024

10/10 Excellent

Schilax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Jan 2024
Response from L'Ć©quipe du B&B Grand Roissy CDG on Jan 29, 2024
Bonjour Schilax,Nous sommes ravis que vous ayez apprƩciƩ votre sƩjour au B&B HOTEL Paris Grand Roissy CDG AƩroport. La satisfaction de nos clients est notre principale prƩoccupation et c'est toujours un rƩel bonheur de lire des remarques comme les vƓtres. Au plaisir de vous accueillir lors d'un prochain sƩjour

8/10 Good

Alexia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for a hotel next to the airport. Nice remodeled rooms.
Stayed 1 night in Jan 2024
Response from L'Ć©quipe du B&B Grand Roissy CDG on Jan 9, 2024
Bonjour Alexia, Merci d'avoir pris le temps d'exprimer votre avis concernant votre sĆ©jour au B&B HOTEL Paris Grand Roissy CDG AĆ©roport. Vos commentaires positifs sont un rĆ©el encouragement pour toute l'Ć©quipe et nous sommes ravis que votre sĆ©jour parmi nous ait Ć©tĆ© Ć  la hauteur de vos attentes. A trĆØs bientĆ“t !

2/10 Terrible

Yashira

Stayed 2 nights in Dec 2023
Response from L'Ć©quipe du B&B Grand Roissy CDG on Jan 29, 2024
Bonjour Yashira,Nous vous remercions de nous avoir accordƩ ces quelques instants pour nous donner votre avis. Nous sommes navrƩs d'apprendre que votre sƩjour n'a pas ƩtƩ Ơ la hauteur de vos attentes.Lors d'un prochain sƩjour n'hƩsitez surtout pas Ơ vous rapprocher de la rƩception de l'hƓtel. Nous espƩrons avoir l'opportunitƩ de vous accueillir de nouveau dans l'espoir d'amƩliorer votre jugement sur notre hƓtel.

10/10 Excellent

Tzu-Chiang

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Nov 2023
Response from L'Ć©quipe du B&B Grand Roissy CDG on Jan 9, 2024
Bonjour Tzu-Chiang, Merci d'avoir pris le temps d'exprimer votre avis concernant votre sĆ©jour.Nous sommes ravis que votre sĆ©jour parmi nous ait Ć©tĆ© Ć  la hauteur de vos attentes. A trĆØs bientĆ“t !

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with very spacious rooms. We arrived late but the receptionist was super nice and super accommodating
Stayed 1 night in Dec 2023
Response from L'Ć©quipe du B&B Grand Roissy CDG on Jan 9, 2024
Dear Randy,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Alexandre

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice place the room we had was huge
Stayed 1 night in Nov 2023
Response from B&B Grand Roissy on Nov 30, 2023
Good Evening, We are glad to hear that your staying on our hotel went well and hope to see you soon.

10/10 Excellent

DOMOHINA MIAJA ERICKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from B&B Grand Roissy on Nov 13, 2023
Bonjour, nous vous remercions pour votre avis, en espƩrant avoir rƩpondu Ơ vos attentes.

8/10 Good

HAROLD, Calimesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at this property was great except for the name. I booked a reservation a Novotel Suites. When I arrived in Paris I was notified by locals that the name had been changed to B&B per the address. We ended up having to take 2 different Ubers to two different hotels where we thought we had a reservation only to be notified of the name change via the address. This led to us having to walk about 1 km to the correct location.
Stayed 6 nights in Oct 2023
Response from B&B Grand Roissy on Nov 13, 2023
Good Morning, We are glad to hear that your staying went well. Infortunately, most of the customers have not be warned by the Accor group of the changement, we are sorry to hear that you had difficulties to get to the hotel.

8/10 Good

Theo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from B&B Grand Roissy on Nov 13, 2023
Bonjour Monsieur, Nous vous remercions pour votre avis, en espƩrant avoir rƩpondu Ơ vos attentes.

10/10 Excellent

Lucienne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front desk staff was excellent, nice rooms, convenient location
Stayed 1 night in Oct 2023
Response from B&B Grand Roissy on Nov 13, 2023
Good Morning,We thank you for your review and we are glad to know that your staying went well.

4/10 Poor

Danalyn, edmonton

Stayed 1 night in Oct 2023
Response from B&B Grand Roissy on Nov 13, 2023
Bonjour, Nous vous remercions pour votre commentaires, mas il semble ne pas avoir rƩpondu Ơ vos attentes, pourriez-vous nous indiquer ce qui ne convenait pas afin que nous puissions nous amƩliorer? Merci d'avance

10/10 Excellent

Jill, ORANGEBURG

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Though small, it was a very well equipped room - desk for work or breakfast, microwave, fridge, used all! 3 sinks, great bathtub, comfortable bed, helpful service at desk, and easy trip to airport. We were very pleased and would book again.
Stayed 1 night in Oct 2023
Response from B&B Grand Roissy on Nov 13, 2023
Good morning,We thank you for your review and are glad to hear that your staying ent well.

8/10 Good

Lauralyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great set up for a family and value. They serve a great breakfast!
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very courteous and helpful hotel staff.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Sep 2023

2/10 Terrible

Susan, west palm beach

Disliked: Cleanliness, staff & service

8/10 Good

Elana

Travelled with partner
Liked: Staff & service, amenities
Staff very congenial. Bedroom carpet musty and old. Hallways spooky. Dining room crowded with tables
Stayed 1 night in Sep 2023

6/10 Okay

Charmaine

Liked: Cleanliness, property conditions & facilities
Near CDG Airport
Needed to be near airport. Shuttle service not very efficient on terminal drop off. Very basic, bathroom units are odd!
Stayed 1 night in Aug 2023

2/10 Terrible

henu

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was definitely not a 4* hotel, i wouldnt stay again and i would not recommend it to anyone.
Stayed 4 nights in Aug 2023

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel just my father was complaining about the coffee machine. Perhaps it was broken because we never figured out how to use it.
Stayed 1 night in Aug 2023

2/10 Terrible

Nicole

Stayed 1 night in Aug 2023

6/10 Okay

Fetullah

Stayed 1 night in Aug 2023

10/10 Excellent

George

Stayed 1 night in Aug 2023

6/10 Okay

Alicja

This hotel is located only 10 minutes away from the airport. There is a shuttle bus (4 euro a ticket) that takes you from the airport to the hotel and back. Shuttle bus runs from early morning to around 11:30 am and then again from 5 pm till late every 10 minutes. There is a bus stop near the hotel that you can take to the airport for 2.50 euro.The hotel was nice, the room was modern and spacious, clean. If you buy breakfast online with the room booking it will cost you $40 Canadian dollars per family. Otherwise you can buy breakfast for 17 euro every morning. Adding breakfast to your hotel booking ahead of time saves you some money. Kids eat free. Breakfast was really nice, good selection, fresh, something for everyone. We stayed there for 2 nights. Unfortunately the second morning I found staple in my fruit salad. Luckily I did not swallow it but you can imagine what could possibly happen if I did. My advise to the hotel staff is to be more careful when preparing the food.
Stayed 2 nights in Aug 2023

2/10 Terrible

Manny

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023

8/10 Good

Janaq

Travelled with family
Liked: Cleanliness
closeness to the airport for early checkup. able to accommodate party of 4.
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Worst managed hotel
This is by far the worst experience I have ever had in my nearly 30 years of hotel staying. Let me start with some positives. (1) within distance to airport, <10 minutes drive; (2) price OK; (3) room facility decent although not as good as other Novotel Suites; (4) generally clean; (5) a shuttle-bus service (of course we all need to pay for it) to the airport, which is convenient. Now comes to the bad part. 1. Essentially, this hotel is extremely bad managed. I will come to the detail at the end. 2. There is hardly any service, and the receptionist was not interested in talking or helping customers. 3. The building/room is outdated, and it is not at all up to the minimum standard of Novotel Suites. Details of the bad experience: To make the long story short, they charged us one extra room fee (about ā‚¬120), which they should not have charged, and they never paid back, despite calls and emails. We booked a family room for three and the confirmation clearly stated it is a family suite having one double bed and two twin beds. But we only got a room having one double bed, but no other beds at all. I went to the reception for a solution. He spent a long time and made many calls and finally gave me an additional room. I actually was cautious and said to him this should be free. He said of course. But charged us. The hotel never refund, but finally Hotels.com paid back with their own fund. There are other negatives. Anyway I would definitely suggest people avoid staying there.
Stayed 1 night in Jul 2023

10/10 Excellent

Yongge

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellence
Stayed 2 nights in Aug 2023

2/10 Terrible

Guillaume

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay there. Positive reviews about this property do not make any sense or are fake. Novotel usually has nice facilities but this specific one "Suites" is rundown, Strange smell inside, walls appear humid, maybe mold, location is awful so far from the airport. Need a taxi or U et to get there in a. isolated area, very inconvenient, rude staff. We left as soon as we arrived and had to book another hotel as we felt so inconfortable and the place looks unhealthy. DO NOT STAY THERE.
Stayed 2 nights in Aug 2023

8/10 Good

Alexandre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Hanane

Liked: Cleanliness
Stayed 1 night in Aug 2023

4/10 Poor

Julien

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The problem with this hotel is that it is in the middle of nowhere. Coming from the airport you will have to deal with the shuttle service (4 euros / person and very long (one shuttle every 30 mins from Roissypole). the other option from the airport is to take a paris taxi but they will not be happy for the short ride. We rounded the trip to 20 euros from Terminal 2F. The carpet of the hotel was stained and the bedding had stains as well. To leave the hotel we order a taxi but they provide a private service that cost 100 euros to Paris while a normal Paris taxi will be 62 euros. This hotel is more for buses and tours. Book at your own risk. In our opinion it is better to put extra euros and get an hotel in the airport or go directly to paris. Otherwise the staff was nice and welcoming. The breakfast is excellent and is 14 euros, free with kids.
Stayed 1 night in Aug 2023

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, property conditions & facilities
Not bad but not again.
Small accommodations, compact room, firm bed not particularly to my liking but I appreciated the separate toilet and bath. The breakfast wasnā€™t really worth the cost and when there was a discrepancy with the price, the mgmt was very quick to pass the buck to Hotels.com.
Stayed 1 night in Aug 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If only the fire alarm didn't go off at 4:40am, it would have been great......
Stayed 1 night in Jul 2023

8/10 Good

Thai Van

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

Peter

Stayed 2 nights in Jul 2023

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpectedly pleasant airport hotel stay
The hotel's neighborhood turned out to be surprisingly charming--a historic village. The breakfast was wonderful. The room was nicely designed.
Stayed 1 night in Jul 2023

4/10 Poor

Gareth

Stayed 1 night in Jul 2023

6/10 Okay

Martin

Unique family room lay-out.
Stayed 1 night in Jul 2023

8/10 Good

Jennifer

Travelled with family
Liked: Staff & service, room comfort
Good for a short tine
The room was fine. We appreciated how both kids got their own beds. The room had both a bathtub and shower. We did notice that in the cubby behind the bathroom door a dirty towel was stuck there which tells me they clean quickly. They staff was nice. We bought the breakfast at 10 euros a head and it was good. We stayed one night to catch a flight.
Stayed 1 night in Jul 2023

2/10 Terrible

Loic

Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
At CDG all the hotel shuttles are at T2. Waited there for 45min, while trying to call the hotel 11 times! No one answered. The Novotel Suites shuttle only goes to T3, but it is NOT indicated on the expedia page for the hotel. Had to pay a taxi to get to the hotel. And of course AC was broken in the entire hotel in middle of July. Had to keep windows open all night with random airplanes flying over at night. Never again this Novotel.
Stayed 1 night in Jul 2023

6/10 Okay

JIAN

Disliked: Staff & service
Stayed 2 nights in Jun 2023

2/10 Terrible

Jeremy

Liked: Property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

SEBASTIEN

Travelled with family
Disliked: Staff & service, property conditions & facilities
Disappointing, was better few years ago
Very disappointed checkin: lots of difficulties to find our reservation, staff not competent Breakfast small and disappointing
Stayed 1 night in Jul 2023

8/10 Good

Augusto

Stayed 1 night in Jul 2023