Premium Apartment, 1 Bedroom (4 personnes / 4 people) | Private kitchenette

Reviews of Séjours & Affaires Serris Val d'Europe Rive Gauche

3 out of 5
Séjours & Affaires Serris Val d'Europe Rive Gauche
20 Cours Du Danube, Serris, Seine-et-Marne

Reviews

7.6

Good

Rating 10 - Excellent. 425 out of 1746 reviews" "
Rating 8 - Good. 793 out of 1746 reviews" "
Rating 6 - Okay. 337 out of 1746 reviews" "
Rating 4 - Poor. 125 out of 1746 reviews" "
Rating 2 - Terrible. 66 out of 1746 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jasaing, Ottawa

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
Will definitely staying here again on my next visit to Disneyland
Stayed 2 nights in Feb 2024

8/10 Good

Aiqiong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice location, easy check in and check out. Big shopping centre nearby. Only stayed one night and it’s close to RER station.
Stayed 1 night in Feb 2024

4/10 Poor

Natalie

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Didn't sleep. I stayed on my own with my 5 year old. Common sense would suggest that the property would therefore let me know that my room was the noisiest room in the building! Public path right outside the window, as in.. right outside, people walking past may as well be in the room, laughing.. shouting.. talking, also on a main road with bus stops too, so buses, cars, music. Genuinely the worst nights sleep I've ever had. My little boy had a disturbed nights sleep too. Ruined the first nights stay for Disney. Sooooo glad it was only one night. I complained to Expedia, and directly to the hotels assistant manager, the hotel were not helpful at all, they didn't care. I would never stay again.
Stayed 1 night in Dec 2023

8/10 Good

ysabell

Stayed 1 night in Dec 2023

10/10 Excellent

Taylor

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Great for staying near Disney, definitely convenient. Mall was literally 2 minutes away from us with everything you can possibly need there
Stayed 2 nights in Dec 2023

8/10 Good

Benoit

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location and very good heating system. However, the utilities (e.g tap, shower head) in the bath require some maintenance
Stayed 1 night in Nov 2023

6/10 Okay

Ciara

Travelled with family
Liked: Room comfort
Mixed bag
Panel missing in the bath, wardrobe that didn't open, radiator in the bathroom on at full power when we arrived making it unbearably warm. The automated check in was very easy though, the beds were comfortable and the location was convenient for the metro.
Stayed 1 night in Nov 2023

8/10 Good

Astra

Liked: Cleanliness, room comfort
Great size, great price
Great stay, great communication, lovely staff, studoe room was great size for the cost and 3 minute traim journey on the train for €4.00 for two to Disney land
Stayed 1 night in Nov 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, room comfort
Ideal for a Disney trip
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Stayed 6 nights in Oct 2023

8/10 Good

Andrei

Liked: Cleanliness, property conditions & facilities
The TV
Stayed 2 nights in Oct 2023

6/10 Okay

Taylor

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Close to train
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great family hotel for Disney visit
Stayed in the summer with young kids. Delightfully friendly and helpful front desk staff. Small elevator; efficient pay laundry facilities; coins required. Room was spacious, somewhat dated, but clean and pleasant. Small bathroom and kitchen, but we were hardly in the room so they did the trick. Room was on first floor (2nd floor to us North Americans ;) ), and we were bothered by the amount of cigarette smoke frequently blowing in through the windows; people would stand out in the courtyard and smoke right under our window at all hours of the day. 5-minute walk to metro station, then take the metro one stop (7 mins) to Disney entrance. We walked to Disney the first night, took about 30 mins. Grocery store 5 mins away right near metro station. Huge shopping mall adjacent to hotel; Primark was a highlight! Great family hotel, good value, would definitely stay here again.
View from room down to entry courtyard
Stayed 3 nights in Jul 2023

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice place, a little worn but the front desk staff were lovely . Great location and great price
Stayed 2 nights in Sep 2023

10/10 Excellent

Jake

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Abbie

Liked: Cleanliness, amenities, property conditions & facilities
Loved
Stayed 4 nights in Sep 2023

10/10 Excellent

Andrew

Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
My daughter & I recently stayed here and it had all the amenities that were needed for our trip. But unfortunately as we were both staying for five nights there were no housekeeping service until you departed!! We had a really good weather while we were there and showered twice a day with it being so hot and a bit humid. The shower curtain had much to be desired!! I had to ask for fresh towels twice and I also for our room to be serviced during the week which wasn’t a problem for the staff. Although I feel that I would not have received this service if I had not mentioned the amount of money I had paid to stay there. Plus I had paid for Breakfast on arrival. And I get it that it’s a cheap place to stay but I just feel like the smaller details make all the difference. There were one member of staff who were very welcoming & extremely helpful. I had an issue with my key card to get back into the property of a night time but the staff failed to let me know that there were a code number of four digits that you could use instead to get into the building.
Stayed 5 nights in Aug 2023

8/10 Good

tejash

Stayed 1 night in Aug 2023

10/10 Excellent

Nurzhan

Travelled with family
Liked: Cleanliness, room comfort
ДА!
Если искать бюджетный вариант для посещения диснейленда, то этот отель самый удобный. 100 метров до гипермаркета Aushan 200 до станции RER, электричка в диснейленд или Париж. В номере можно приготовить еду, положить много чего в холодильник, посидеть покушать без тесноты. Отель хоть и не новый но всё работает, видно что за ним ухаживают. Однозначно рекомендую
Stayed 3 nights in Aug 2023

8/10 Good

Stella

Travelled with family
Liked: Cleanliness, room comfort
Not far from Disneyland, nice and quiet place.
Stayed 2 nights in Jul 2023

10/10 Excellent

Natalie, Newhaven

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay! I had no idea there was a huge shopping mall two doors down! The staff on the front desk were really helpful and spoke English. The hotel was clean and quiet. What more could you want?
Stayed 3 nights in Jul 2023

10/10 Excellent

Elena

Stayed 3 nights in Jul 2023

6/10 Okay

Nicola

Travelled with family
Disliked: Room comfort
Honest review
We stayed at the hotel for 5 nights in July. Check in outside of desk hours was straightforward, issuing a key and receipt. The location and set up of the hotel was a bit bizarre, theres a huge shopping centre behind it but you wouldn't know you were near it and the building joins onto a medical facility but not much seemed to go on there. It seems a bit out of the way which I thought would mean a bit quieter but quiet it was not, people shouting in the streets in the night and moving furniture in other rooms at all hours meant I was glad I'd remember earplugs!! Our room was on the 2nd floor. Its very basic and in need of a good updating. The room was not cleaned or towels/bedding changed during our stay. The windows opened completely and we were grateful of this as the room was incredibly hot each day regardless of the weather it seemed (no air con), I wouldn't have been happy in the room with young children as the windows had no safety features to prevent an accident. We booked here as a cheaper alternative to the Disney hotels but its just too far away for us and definitely wouldn't stay again. On a positive note, its walking distance to the train station which is an easy link to the Disney parks and Paris. Theres a good amount of places to eat in walking distance and the shopping centre is fab. The area is clean and felt safe but just not for us.
Stayed 5 nights in Jul 2023

6/10 Okay

Isaac

Travelled with family
Liked: Cleanliness
Everything is Nice but not in hot weather
Ice location and friendly staff,however been allocated a lower floor room in a very hot weather,open the windows to sleep is too noisy .only offer 1 fan policy for a family make us suffer in the heat
Stayed 4 nights in Jul 2023

6/10 Okay

Celine

Travelled with family
Stayed 1 night in Jun 2023

10/10 Excellent

Asha

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in May 2023

4/10 Poor

Lily

Stayed 4 nights in May 2023

10/10 Excellent

Umar

Liked: Cleanliness, amenities, property conditions & facilities
Nice accommodation and polite staff
Stayed 4 nights in May 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Should not be a hotel
Both rooms were extremely dirty, cupboards couldn’t open or close, hairdryers were broken, no hearing or cooling, nearly everything was falling apart in both our rooms
Stayed 2 nights in Apr 2023

10/10 Excellent

Tess

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The bed and bathroom quality was just ok. More of a 3 star experience but for the price and for Europe the hotel was very spacious and affordable and the location was perfect.
Stayed 3 nights in Mar 2023

10/10 Excellent

Gemma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and easy to check in after check in ended. Great location close to everything you need and good transport links to Paris and Disneyland
Stayed 3 nights in Mar 2023

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Mar 2023

10/10 Excellent

Casey

Stayed 2 nights in Mar 2023

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness
Good for a quick stop.
Booked last minute as flight cancelled. Friendly reception staff. Spacious room with everything you need. Some wear and tear in bathroom and shower not very powerful but it was warm. Quiet and good for a nights sleep. Supermarket nearby.
Stayed 1 night in Mar 2023

10/10 Excellent

Sally

Travelled with family and small children
Liked: Cleanliness, amenities
So this is the second time we’ve stayed here and except for dripping boilers it’s perfect for our Disney stays!
Stayed 5 nights in Feb 2023

8/10 Good

simon

Disliked: Room comfort
Bathroom floor tiles needs to be repaired as soon as possible and no television stations .
Stayed 2 nights in Feb 2023

8/10 Good

william

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for x1 night as a pit stop to disney land - nice feature to get the key from the machine late at night was very handy, staff was very nice, Room was very warm, all the facilities you would expect - bit dated furniture but for the price and requirements etc it was perfect and would definitely do again if needed to in the future.
Stayed 1 night in Feb 2023

10/10 Excellent

Lynsay

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2023

6/10 Okay

Patrycja

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
For the price I paid I didn't expect much, the room was well equipt (again for the price) but was outdated - there were cracks in the walls and floors, the radiator in the bathroom was filthy with yellow stains, the shower curtains also had a stain and the shower drain hadn't been cleaned because the water didn't go down well after a shower. Finally, there is no house keeping so when we had to use half the towels to keep the bathroom from flooding after showering, we didn't get fresh ones the next day - which is fine but it's just not expected in hotels

6/10 Okay

Yuan

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Good to sleep and go to Disneyland
The place was ok. The checkin on our own was pretty easy. The rroms were fine, they have a complete bathroom, a kitchen and the room, but you could see the facilities were old and some things were quite bad (most of the bathrooms had tiles that moved). The place was clean and comfortable to sleep and go to the parks. The bad thing is that the park usually opens until 22 and they closed at 19, so if you leave luggage you have to return before that time. The staff was ok.
Stayed 2 nights in Dec 2022

6/10 Okay

Babatunde

10/10 Excellent

Francine

Stayed 1 night in Dec 2022

10/10 Excellent

Sally

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Literally perfect for our stay, secure car park, room was fantastic! So close to amenities and a 7 minute drive to Disneyland! We have already booked to come back in February
Stayed 3 nights in Nov 2022

2/10 Terrible

Erina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Worst hotel I have ever stayed at… I would not stay again and won’t be recommending to anyone… The only positive thing is the staff is nice. The entire building is dirty and every aspect in the room looks like home done job. Shelves were tilting and almost falling, shower head was broken, tap were rusty and hard to turn, the entire room smelled like someone spayed the entire bottle of air freshener, many cracks and tipped paint from the wall… There was only one laundry machine working for the entire building! This is below what hotel should be and definitely not for the price.
Stayed 1 night in Nov 2022

4/10 Poor

PUI YAN

Disliked: Cleanliness, amenities, property conditions & facilities
The location is great! very convenient. The hygiene is horrible and i saw hair after lift up the toliet cover and stain in the bath tub. there are no slippers!!! and i have to buy one. they are not offer and cleaning during your stay and even turn the water pressure to very low as well as limited water for flushing due to ECO SUBTAINABILITY! you are not even able to clean it by yourself.

6/10 Okay

Emma

Travelled with family
Disliked: Cleanliness, room comfort
Looking tired
We been in and out of this hotel few times over 6yrs and it’s starting to look tired sliding doors that don’t slide kitchen cupboard door broken waldrobe with no hanging rail naked wire in bathroom radiator a kettle that leaked when pouring hot water could use an investment to bring it up its standards.
Stayed 1 night in Oct 2022