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Reviews of Premiere Classe Marne La Vallée - Bussy Saint Georges

2 out of 5
Premiere Classe Marne La Vallée - Bussy Saint Georges
8 Avenue Marie Curie, Bussy-Saint-Georges, Seine-et-Marne

Reviews

7.6

Good

Rating 10 - Excellent. 259 out of 1001 reviews" "
Rating 8 - Good. 410 out of 1001 reviews" "
Rating 6 - Okay. 200 out of 1001 reviews" "
Rating 4 - Poor. 85 out of 1001 reviews" "
Rating 2 - Terrible. 47 out of 1001 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Quoc Khanh

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very small room., dirty.
Stayed 1 night in Apr 2024
Response from A on Apr 23, 2024
Dear,We thank you for taking the time to share your opinion. Although we would have preferred your experience to have been more pleasant, your feedback and impressions are very important to us, because they help us to improve our services on a daily basis. Customer satisfaction is our priority, but apparently we didn't get it right this time. If you give us the opportunity to regain your trust, we will be happy to offer you the best that our customers enjoy every day.Please accept, Madam, Sir, our distinguished greetings.

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good budget hotel near disney
Stayed 1 night in Apr 2024
Response from A on Apr 8, 2024
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

8/10 Good

S

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location for Disney. Basic and small room for four people but it did the job and the shower was good. The only issue we had was trying to get into the car park and then the hotel itself when we arrived at 3am, despite me confirming that with them beforehand. We waited almost 25 minutes for someone to answer the intercom. Apart from that, cheap and cheerful and clean
Stayed 2 nights in Mar 2024
Response from A on Mar 11, 2024
Dear,We thank you for the review you left on our hotel.We are delighted that you enjoyed your stay and hope to welcome you again very soon.Please accept, Madam, Sir, our distinguished greetings.

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is perfect for a base. Its on a main road to drive to and from. Its walkable to the train station. We used the train all the time for both paris and disney. Would stay again.
Response from V on Feb 23, 2024
Dear Customer,We thank you very much for taking the time to share your experience.We thank you very much for the positive comments which you gave to our hotel and also for giving us the best rating.We are very glad that you really enjoyed your stay.We hope to welcome you soon again.Sincerely

10/10 Excellent

kelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit to this hotel, basic but absolutely fine for a quick stop. Breakfast is good. 8€ for continental buffet.
Stayed 1 night in Feb 2024
Response from La réception on Feb 18, 2024
Thank you for your review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you back very soon. Yours sincerely

6/10 Okay

Debbie

Liked: Cleanliness, staff & service, amenities
For an over night stop it was ok, very basic but super clean. People inconsiderate coming in and out of rooms late at night and early morning, talking and banging doors. No consideration to sleeping guests If room is by road you can hear traffic. We used white sounds on phone to drown out the noise Note you have to pay room tax and parking . We were 2 adults and 2 children So out £55 a room actually cost £71 I had read about taxes but our invoice from Expedia said taxes included so was surprised to be charged more on arrival. Plus side showers hot!
Stayed 1 night in Feb 2024
Response from La réception on Feb 17, 2024
Dear Guest,Thank you for taking the time to share your opinion.As our establishment has the advantage of a 24/24 reception service, we invite our customers to contact our reception desk so that it can inform customers who are causing a nuisance of the appropriate response.In the event of persistent nuisance, we also invite them to contact the night watchman, who is experienced in dealing with such situations; in the most extreme cases, he is empowered to call in outside help to maintain calm and respect for the premises.We wish your experience had been more pleasant, and look forward to welcoming you back soon.Sincerely

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Good location forr dlp
Stayed 1 night in Feb 2024
Response from Jordan on Feb 16, 2024
Dear Sir/Madam,Thank you for your review of our hotel.We are delighted that you enjoyed your stay and hope to welcome you back very soon. Yours sincerely

6/10 Okay

M

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from La réception on Jan 26, 2024
Cher client,Nous vous remercions d'avoir pris le temps de rédiger votre commentaire suite à votre séjour dans notre hôtel. La satisfaction de nos clients est notre priorité. Nous sommes donc ravis que vous ayez apprécié nos prestations. Espérant avoir le plaisir de vous recevoir de nouveau prochainement,Bien cordialement,La réception

6/10 Okay

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family of four visiting Disney
The room was clean and beds were comfy, top bunk was not made up which was annoying when we got back to the hotel late and has to make our own beds. However the room was clean and showed pressure was very good. However no tea making facilities and the room was too small for. Family of 4. Okay for one night just to sleep but no more would be suitable. Staff were lovely and it’s easy to find however just the size of the room was a let down
Stayed 1 night in Dec 2023
Response from A on Jan 9, 2024
We thank you very much for taking the time to share your feedback.The material for setting up the bunk bed is installed in a cover affixed to each of the bunk beds in our establishment.With our thanks in advance for your understanding, we wish you a pleasant day, and hope to have the pleasure of welcoming you soonSincerely

6/10 Okay

Marco

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Everything come to extra charge, including the parking at £8 per day. I found staff a bit rude and unhelpful. Room to the minimun furniture and 1 small towel for each of us, this was for all the body. Breakfast just a load of cheap carbs. I won't coming back to this hotel
Stayed 3 nights in Dec 2023
Response from A on Dec 31, 2023
Dear,We thank you for taking the time to share your opinion. Even if we would have preferred your experience to have been more pleasant, your feedback and impressions are very important to us, because they allow us to improve our services daily. Customer satisfaction is our priority, but apparently we didn't get it right this time. If you give us the opportunity to regain your trust, we will be happy to offer you the best that our customers enjoy every day.Please accept, Madam, Sir, our distinguished greetings.

8/10 Good

Sara

Stayed 1 night in Dec 2023
Response from Cordialement, La réception on Jan 16, 2024
Madame,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy budget hotel
Stayed 1 night before heading to Disneyland. Did the job perfectly. Was clean and tidy and easy to find.
Stayed 1 night in Dec 2023
Response from V on Dec 24, 2023
Dear Guest,Thanks very much for your review and good mark.We are glad that you enjoyed your stay.We hope to welcome you soon again.Kindest Regards

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from v on Dec 22, 2023
Dear Guest,We thank you very much for the good mark.We hope to welcome you soon again.Kindest Regards

10/10 Excellent

Romina N Silva

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful.
Stayed 5 nights in Nov 2023
Response from V on Nov 30, 2023
Dear guest,We thank you very much for taking the time to share your review.We thank you very much for giving us the top mark.We are very glad that you enjoyed your stay.We hope to welcome you soon again.Kindest Regards

10/10 Excellent

Siobhian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall pleasant experience and very helpful staff. Nothing we didn't like
Stayed 1 night in Nov 2023
Response from A on Nov 28, 2023
Dear,We thank you for the review you left on our hotel.We are delighted that you enjoyed your stay and hope to welcome you again very soon.Please accept, Madam, Sir, our distinguished greetings.

4/10 Poor

Catherine

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Need a deep clean but overall ok
Upon checking in all good. We were given a room and starchy away found a bug on the bed. Asked to move rooms - which they did no problem. However the second room was full and I mean FULL of little midfielders flies. They were all in the bathroom and ceiling of our room and literally crawling over everywhere..... the room smelt really "foysty" Moved to ANOTHER ROOM and that was fine.... Staff on reception were really helpful and never hesitated in moving us rooms... the rooms them selves were clean but the second tommorow smelt like it needed a deep clean as an underlying issue clearly. Gate barrier very hit and miss I have stayed many times here and it's basic rooms but all you need as a base for dlp. Train station is a 10/15 min max walk away which goes straight to Disney in round 10 mins. Or the road if driving is near the hotel and the car journey takes about 10 mins. Reception has had a makeover and looks really nice now. Staff VERY friendly
Stayed 2 nights in Nov 2023
Response from A on Nov 21, 2023
Dear,We thank you for taking the time to share your opinion. Although we would have preferred your experience to have been more pleasant, your feedback and impressions are very important to us, because they help us to improve our services on a daily basis. Customer satisfaction is our priority, but apparently we didn't get it right this time. If you give us the opportunity to regain your trust, we will be happy to offer you the best that our customers enjoy every day.Please accept, Madam, Sir, our distinguished greetings.

10/10 Excellent

Abbi

Stayed 1 night in Nov 2023
Response from V on Nov 8, 2023
Dear Madam, we thank you for the review you left on our hotel. We are delighted that you enjoyed your stay and hope to welcome you again very soon. Please accept, Dear Madam, our distinguished greetings.

4/10 Poor

Talia

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from V on Nov 1, 2023
Dear Guest,We thank you for taking the time to share your opinion. Although we would have preferred your experience to have been more pleasant, your feedback and impressions are very important to us, because they help us to improve our services on a daily basis.Customer satisfaction is our priority, but apparently we didn't get it right this time. If you give us the opportunity to regain your trust, we will be happy to offer you the best that our customers enjoy every day.Sincerely

8/10 Good

Naveed

Liked: Staff & service
Disliked: Property conditions & facilities
Smell of animals inside hotel rooms
Stayed 5 nights in Oct 2023
Response from A on Oct 29, 2023
Dear,We thank you for taking the time to share your opinion.We have noted your comments, and we have passed the message to our teams so that they pay attention to these points.Please accept, Madam, Sir, our distinguished greetings.

6/10 Okay

Paul

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from a on Oct 28, 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

10/10 Excellent

kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the second time we have stayed here. Perfect for visiting Disney Would be nice if you could put a cheeky little gate as a cut through by the roundabout.... Those few extra steps at the end of the night when it's pouring down mean something!
Stayed 3 nights in Oct 2023
Response from V on Oct 27, 2023
Dear Guest,We thank you very much for sharing your experience.We are glad that you enjoyed your stay.We have only 1 entrance & exit for security purposes.We hope to welcome you again soon.Sincerely

10/10 Excellent

Leanne

Stayed 1 night in Oct 2023
Response from V on Oct 27, 2023
Dear Guest,We thank you very much for giving us the toppest mark!We hope to welcome you again soon.Kindest Regards

6/10 Okay

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful. The room was very small. The mattresses were on the thinner side. The bathroom was very small and the shower was small too. The floor was plastic and reminded me of a trailer bathrooms. However it is about a 20 minute drive to Disneyland! There is a code needed for the entry gate so it is a safe property. We had loud neighbors in the hallways though throughout the night which made sleeping difficult. I would recommend if you're there for sleeping like we were or need somewhere close the parks that won't break your budget. The breakfast looked good but we did not try it.
Stayed 5 nights in Oct 2023
Response from DJALLAL on Oct 7, 2023
Dear,We thank you for taking the time to share your opinion. Although we would have preferred your experience to have been more pleasant, your feedback and impressions are very important to us, because they help us to improve our services on a daily basis. Customer satisfaction is our priority, but apparently we didn't get it right this time. If you give us the opportunity to regain your trust, we will be happy to offer you the best that our customers enjoy every day.Please accept, Madam, Sir, our distinguished greetings.

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
30 min from Paris
Stayed 2 nights in Oct 2023
Response from DJALLAL on Oct 6, 2023
Dear,We thank you for the review you left on our hotel.We are delighted that you enjoyed your stay and hope to welcome you again very soon.Please accept, Madam, Sir, our distinguished greetings.

8/10 Good

Nichola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great basic hotel for one night with children, close to Disney , clean with friendly staff , secure car park
Stayed 1 night in Sep 2023
Response from az on Sep 18, 2023
Dear,We thank you for the review you left on our hotel.We are delighted that you enjoyed your stay and hope to welcome you again very soon.Please accept, Madam, Sir, our distinguished greetings.

4/10 Poor

Rachel

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My review wouldn’t be so bad but I paid $119 to stay here and for that price, what this hotel is was a rip off. The room I booked for 3 adults was very very small which isn’t super uncommon in Europe but the faults only begin there…the hotel stenches of cigarette smoke as soon as you walk into the lobby, the bathroom could hardly fit one person and was made entirely of plastic (yes even the floor) like what would be in a crappy camper van, their was hair on the floor, the bunk bed was let unmade, just a mattress, the shower is so small I could barely fit as a short and skinny person…anyone bigger than me would have a VERY hard time even moving in there. Lastly, housekeeping ENTERED our room TWICE while we were still sleeping HOURS before checkout time. I booked this hotel because it was close to Disney and slept 3 people…however, aside from the employee at reception, this hotel is 1 star at best. Don’t stay here unless you pay $20, anything more is a scam.
Stayed 1 night in Sep 2023
Response from V on Sep 13, 2023
Dear Customer,We have carefully noted your comments.We are sorry that your experience at our hotel did not meet your expectations.Even if we would have preferred that your experience had been more pleasant, your feedback and impressions are very important to us because they help us to improve our services on a daily basis.Hoping to be able to regain your confidence during a future stay.Sincerely

6/10 Okay

Raghavender

Travelled with family and small children
Liked: Staff & service
They should have provided more bath towels and tissues
Stayed 2 nights in Aug 2023
Response from a on Sep 2, 2023
Madame, Monsieur,Nous vous remercions d’avoir pris le temps de partager votre avis.Nous avons bien noté vos remarques, et nous avons passé le message auprès de nos équipes pour qu’ils soient attentifs sur ces points.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

4/10 Poor

Annie

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Poor
A lot of persons check-in on night time,some children and elderly rest on the lobby, but they not switch on the light, and I saw one elder lady kicked by the sofa , luckily she not fell down, this can increase the Eco rate? And first night the room not have any washing liquid,and I told the front desk,they said will refill but no show,next day morning I asked the house keeper,and she said will refill later, but I stay total three nights, still not refill any , is this can increase the Eco rate? The room size was very very small, can't open the luggage. Never stay again.
Stayed 3 nights in Aug 2023
Response from V on Aug 18, 2023
Hello, thank you very much for taking the time to provide a review. Your comments are useful to us so that we can improve our services on a daily basis. Kindest regards

6/10 Okay

Ulrike

Stayed 2 nights in Aug 2023
Response from V on Aug 18, 2023
Hallo, vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung abzugeben. Wir bleiben erreichbar. Beste grüße

8/10 Good

Danielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here before and after our visit to Disneyland Paris. The location of this hotel is fantastic! The 10 minutes drive from Disney allowed us to make the most of our park days. We also stayed here an extra day, taking the RER into Paris at €5 per person. The train station is only a 10 minute walk away. The hotel itself is basic as expected for 2* and the beds were ‘ok’. We have only knocked a star off for how noisy it can be at times. Our first stay, people around us were crashing doors and we could hear people partying from our room, keeping us awake. However, on the second stay, we were on the top floor and hardly heard any noise. Overall, a clean, well located hotel, perfect for a short stay or as a base if you’re not going to spend much time in your room.
Stayed 2 nights in Aug 2023
Response from az on Aug 13, 2023
Dear,Thank you for your review of our hotel.We are delighted that you enjoyed your stay and hope to welcome you again very soon.Please accept, Madam, Sir, our best regards.

10/10 Excellent

kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab
Having been to Disneyland Paris on quite a few occasions, we decided this time to go cheap and cheerful! We didn't have high expectations but wasn't really fussed as we were going to be spending all day in the park. I have to say we were extremely pleasantly surprised! The hotel is conveniently located for the metro 2 stops in to Disney. It was lovely, clean and warm. This will now be our new place to stay at Disney. Breakfast a little overpriced. My 15 year old would only eat one bowl of cereal and that cost nearly 9 euros!
Stayed 2 nights in Aug 2023
Response from az on Aug 5, 2023
Dear,Thank you for your review of our hotel.We are delighted that you enjoyed your stay and hope to welcome you again very soon.Please accept, Madam, Sir, our best regards.

10/10 Excellent

Marfa

Liked: Cleanliness, staff & service, property conditions & facilities
This was absolutely excellent - I had a super time here. The mattress and pillows were really comfortable so I slept great, the window opened wide for fresh air, the shower was great and the breakfast, though not exactly low glycemic index, was delicious. Also the coffee was good and there was a cold water machine to fill up your bottles before your day at Disney or in Paris. The lobby and breakfast area were a nice environment. The local area was modern but very clean and full of useful shops. Incredible value for money. Recommended.
Stayed 4 nights in Jul 2023
Response from V on Aug 2, 2023
Dear Marfa, we thank you very much for taking the time to share your feedback. We thank you very much for the top mark which you gave to our hotel and also for the very nice comments which you provided. We hope to welcome you again. Kindest Regards

6/10 Okay

Norma Garcia

Stayed 1 night in Jul 2023
Response from az on Aug 1, 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

2/10 Terrible

Caylan

Stayed 3 nights in Jun 2023
Response from AZ on Jul 4, 2023
Madame, Monsieur,Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We went to this hotel to visit Disney and Paris.Was really affordable and easy access to public transport. Would definitely recommend using this hotel.Had no problems what so ever.
Stayed 2 nights in Jun 2023
Response from AZ on Jul 4, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
small but efficient
Stayed 1 night in Jun 2023
Response from AZ on Jul 4, 2023
Dear Sir/MadamThank you for your review of our hotel.We are delighted that you enjoyed your stay and hope to welcome you back soon. Yours faithfully

6/10 Okay

Joanna

Travelled with family
Liked: Cleanliness
We stayed as a stopover for Disneyland Paris. The room is tiny and very basic, but clean. It was fine for one short night!
Stayed 1 night in Jun 2023
Response from AZ on Jul 4, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

2/10 Terrible

Ma Feliza Dela

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
this is a Cupboard room, extremely expensive for the size and facility. Avoid! Avoid! Avoid!
Stayed 5 nights in May 2023
Response from AZ on Jul 4, 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

8/10 Good

Plamena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from az on Jul 4, 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

4/10 Poor

Kenneth

Travelled with family
Disliked: Amenities, property conditions & facilities
Not what I expected, room was so small. You could fit 2 of these rooms into what I consider a “normal” size hotel room. Breakfast bar was maybe 10 items, and 6 were empty. Disappointed in almost every aspect.
Stayed 2 nights in Apr 2023
Response from RECEPTION on May 21, 2023
Dear Customer,We have taken careful note of your comments.We are sorry that your experience at our hotel did not meet your expectations.Even if we would have liked your experience to have been more pleasant, your feedback and impressions are very important to us because they help us to improve our services on a daily basis.Hoping to be able to regain your confidence during a future stay.Cordially

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Budget Hotel
Basic but rooms are clean and in good condition. Ideal to use as a base for visiting Disneyland by car. Only 4 miles and under 10 minutes to drive to Disneyland.
Stayed 4 nights in Apr 2023
Response from A on May 21, 2023
Dear,Thank you for your review of our hotel.We are delighted that you enjoyed your stay and hope to welcome you again very soon.Please accept, Madam, Sir, our best regards.

8/10 Good

Edwin

Travelled with family
Liked: Staff & service, property conditions & facilities
Unexpected parking charge, ro9m smaller than expected
Stayed 2 nights in Apr 2023
Response from RECEPTION on May 21, 2023
Hello, thank you for taking the time to share your review.As of 01/01/2023, our car park is chargeable. Two charging stations for electric vehicles are available there.Our parking currently costs 8 per vehicle per night; the rooms being available from 3:00 p.m. on the day of arrival until noon on the day of departure, the cost per hour for the first night therefore amounts to a minimum of approximately 38 cents per hour for this one then therefore to approximately 33 cents per hour per subsequent night; the cost of our parking is well not per hour but per night.We have informed the booking sites of the parking rate beforehand.Hoping to have the pleasure of welcoming you again soon.Cordially

8/10 Good

Maureen

Travelled with family and small children
Liked: Cleanliness, staff & service
The property was a short distance away from station, grocery store and McDonalds which was great, However as the room was by the lift, We were woken up several times by noises and voices of other hotel guests
Stayed 3 nights in Apr 2023
Response from RECEPTION AZ on May 21, 2023
We thank you very much for taking the time to share your feedback.We have read your comment carefully.We encourage our customers either to comment on their reservation or once the reservation has been made to contact us or, failing that, to tell us when they arrive that they wish to benefit from a quiet room if possible.When possible, our reception will be happy to respond favorably to his request.When this is not possible, we thank our customers in advance for their understanding that this remains of course depending on the availability of the hotel.Your feedback and impressions are very important to us as they help us to improve our services on a daily basis.Hoping to have the pleasure of welcoming you again soon.Cordially

2/10 Terrible

Cheryl

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff
Stayed 1 night in Feb 2023

8/10 Good

Andrew

Stayed 1 night in Feb 2023

8/10 Good

Colin

Stayed 1 night in Nov 2022
Response from V. on Jan 12, 2023
Dear Colin,We thank very much for taking the time to give us your feedback further to your stay at our hotel.The satisfaction of each guest is our priority.Customers' feedback is really important to us as it helps improve our services daily.We are glad that you enjoyed most of your stay.Looking forward to receiving you soon again in the best conditions.Best Regards

6/10 Okay

Grant

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Good Budget Hotel
The room was clean and tidy. The decor was nice and fresh. The rooms are on the smaller side but that is to be expected with a budget hotel. The issues we had were with the bathroom door handle lock having been replaced with a loose non locking handle and that there was no air conditioning working in the whole hotel. I don’t know whether this is a cost/fuel saving thing, however on a warm evening the alternative is to open the window but the traffic is loud as the hotel is right by the A4 motorway. Hotel is in good location to access Disney Parcs by car.
Stayed 4 nights in Oct 2022
Response from MOHAMMED on Nov 17, 2022
Tout d'abord, nous tenons à vous remercier d'avoir choisi notre établissement Première Classe Marne la Vallée. Nous nous excusons pour toutes les situations négatives que vous avez vécues.Les problèmes que vous avez soulevés ont été transmis à notre directionNous sommes très heureux et motivés que vous soyez satisfait des services que vous ayez reçus et que vous ayez partagé toutes vos réflexions avec nous et tous nos lecteurs sur cette plateforme.Nous serons ravis de vous accueillir à nouveau prochainement, vous et votre famille.Salutations,

4/10 Poor

Danut-Nicolae

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Only good thing is close to Disneyland in rest everything is with that word in the front( poor) Not recommend.
Stayed 4 nights in Sep 2022

4/10 Poor

Gerallt

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing
Expensive for what it was. Very small room for a family of 4. Not much welcome from reception staff. Room not very clean. Very noisy with thin walls. Stayed to be close to Disney, wound not stay again.
Stayed 1 night in Sep 2022

4/10 Poor

John

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room layout not as expected, no facilities in room insufficient pillows (2 for 3 persons) reception drinks machine poorly stocked ,
Stayed 1 night in Sep 2022