Exterior

Reviews of Novotel Paris Centre Tour Eiffel

4 out of 5
Novotel Paris Centre Tour Eiffel
61 Quai De Grenelle, Paris, Paris

Reviews

7.8

Good

Rating 10 - Excellent. 333 out of 1007 reviews" "
Rating 8 - Good. 358 out of 1007 reviews" "
Rating 6 - Okay. 167 out of 1007 reviews" "
Rating 4 - Poor. 85 out of 1007 reviews" "
Rating 2 - Terrible. 64 out of 1007 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated how close the hotel was to main attractions and transportation
Stayed 4 nights in Mar 2024

4/10 Poor

Diah, Centennial

Liked: Property conditions & facilities
Good location 15 min walk to Eiffel Tower, room quite spacious. You have to pay extra to access swimming pool & gym $10/person. Worst thing for us, there was bed bug on sofa bed, my daughter got bitten. WiFi not working in the room it works in the lobby, there are no usb charger make sure you have European charger for your phone.
Stayed 2 nights in Mar 2024

8/10 Good

Terri

Liked: Cleanliness, staff & service
Nice area!
Stayed 5 nights in Feb 2024

8/10 Good

SYED

Stayed 2 nights in Feb 2024

6/10 Okay

ximena

Liked: Staff & service
Very hard pillows
Stayed 3 nights in Feb 2024

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, and easy access to explore the city. Good dining options within and around the hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Abidah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Eiffel Tower can see from hotel and amazing shopping options eg Sephora H&M Zara etc However also great food options shun as chipotle restaurants high end and quick easy meals!! Hotel staff and area beautiful the room sizings vast and clean
Stayed 3 nights in Feb 2024

6/10 Okay

Samira

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Erick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Dec 2023

2/10 Terrible

Jordan

Disliked: Staff & service, property conditions & facilities
Its a 2 star place that charges like a 4 star. Youll get a better sleep almost anywhere else and will save money. Will never stay here again.
Stayed 2 nights in Jan 2024

6/10 Okay

Yadira

Travelled with family
Disliked: Property conditions & facilities
L’entrée et le lobby sont invitants, modernes et bien décorés. Le buffet déjeuner est bien aussi, très propre. La chambre laisse à désirer. On avait l’impression d’être dans un autre hôtel une fois dans la chambre. Nous étions dans la 2101. La toilette est dans une pièce isolée où se trouve seulement le bol de toilette. Pas de lavabo. Il faut aller dans une autre pièce de la chambre pour se laver les mains. Pas très pratique! La douche est mal entetenue, pas bien lavée. Il y avait des traces noires et roses dans le coulis de la céramique, donc moississure et autres pas bien frottés depuis un temps. La porte de la douche ne fermait pas bien. L’eau sortait donc pendant la douche. La chambre en général était démodée et a besoin de rénovations. Le lit, sofa-lit et oreillers pas confortables.
Stayed 3 nights in Jan 2024

10/10 Excellent

Hayley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PROS - the hotel itself was so lovely, from the first step inside the front door, there was a lovely warm atmosphere and a lovely fragrant smell. We stayed there for 4 days from 2nd-6th January 2024 with our 13 year old daughter and the location with perfect for our city break. The reception, restaurant and public places are immaculate. The main bed was very comfortable. The closest Metro station is just a 5 minute walk away (it was closed when we were there but was only another 5 minute walk to the next Station) and there are bus stations only a 3 minute walk away. It's about 20-25 minutes walk to the Eiffel Tower. CONS - I have a gluten and milk intolerance and the selection of food at the hotel for me wasn't great. There were only 2 dishes on the restaurant menu that I could have had they didn't have any gluten-free bread or cereal in the restaurant for breakfast. I had to go into the bar for breakfast where they did have gluten free bread and granola in there. Luckily there is a supermarket behind which had an ok selection of gluten and dairy free food for me. The room was nice and spacious but a little bit tired compared to the public areas of the hotel - i.e. the grouting on the shower tiles needs replacing. The bathroom was a strange set-up - the toilet was next to the front door and the bathroom was off the bedroom. The sofa bed was very uncomfortable, the mattress was so thin and you could feel every spring in the mattress and it was so squeeky.
Stayed 4 nights in Jan 2024

4/10 Poor

Erick

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Dec 2023

2/10 Terrible

Waldo, Miami

Stayed 3 nights in Dec 2023

10/10 Excellent

Dmitry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great rooms and service. Location is perfect for all tourists attractions and right next to the shopping center.
Stayed 2 nights in Dec 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Amenities
Excellent location and we had a room with a fabulous view of the Seine. Concierge staff were very helpful. Hotel areas were a little too warm. Would definitely stay again.
Stayed 1 night in Dec 2023

2/10 Terrible

Kazuko

Travelled with family
Disliked: Staff & service
I asked to cancel and reserve train tickets for two people, due to a storm on Nov. 3rd scheduled to leave Paris the following morning early. They charged us the internet fee of $125.00. I had no idea that they did. I gave $20.00 tip for him. Very bad service. I came home and found out the charge on my credit card. Terrible hotel. We will never stay there again. Why they charge that when we stay there! Make sure everyone see this review.

8/10 Good

albert, long branch

Liked: Staff & service, property conditions & facilities
Decent
Stayed 5 nights in Nov 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Sep 2023

10/10 Excellent

Jose Armando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
clean and helpful staff
Stayed 3 nights in Nov 2023

10/10 Excellent

Alain

Stayed 2 nights in Oct 2023

6/10 Okay

Terence

Disliked: Staff & service
Great location, service less so
Excellent location, safe and clean, but has some issues with service. My wife and I stayed here during the Rugby World Cup and the hotel was booked as part of a package deal by a sports travel company. The hotel was full of rugby supporters. We arrived a little early so went to Bar QGrenelle for lunch. The service was very mediocre and not especially friendly. We were advised we could not sit by the window as those tables are for 4 people ( in a practically empty restaurant), only for a couple to be taken to the table we initially requested 10 minutes later. The food was ok, although the service was really slow. We asked for desert menus after the meal, which were eventually brought to us, although no waiter appeared to take a possible order. We gave up and went to the service counter to pay the bill. We went to the Rugby World Cup final and got back to the hotel at about 01:00 after the game, along with many other rugby fans. Several couples tried to arrange a drink but were informed the bar was closed and it is not possible to order anything via room service. The advice was to contact UberEats if we wanted anything! We didn't bother and called it a day. I'll stay elsewhere next time I'm in Paris
Stayed 1 night in Oct 2023

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service
Excellent location (tourist attractions, malls, taxis, metro, RER and bus). Condition of rooms are old
Stayed 3 nights in Nov 2023

10/10 Excellent

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, hotel stunning, breakfast great, 18 min walk to Eiffel Tower, lovely swimming pool. The room was big and nice... loterally nothing to fault
Stayed 3 nights in Oct 2023

2/10 Terrible

Farah

Stayed 3 nights in Oct 2023

6/10 Okay

Andrew

Travelled with group
I've stayed in 3 start hotels which had far better room facilities than this 4 star The price definitely does not reflect a 4 star facility
Stayed 4 nights in Oct 2023

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a great location near shopping and dining. Next to the Seine River and 15 minute straight walk to the Eiffel Tower. Staff was friendly and we enjoyed the free water bottle refill station next to reception and the restaurants on site were yummy. Unfortunately our first assigned room was not cleaned prior to our arrival. Front desk quickly offered to send housekeeping in or change our room. We chose to change our room due to our schedule for the day. The new room was very clean and had a lovely view of the Seine River. Rooms are a little outdated but spacious and the mattress was comfortable. Overall we enjoyed our stay and plan to return to this hotel in the future!
Stayed 3 nights in Oct 2023

4/10 Poor

Amar

Travelled with family, Business traveller, Travelled with group
Disliked: Amenities
Near Eiffel tower
Stayed 1 night in Oct 2023

10/10 Excellent

Vincent

Liked: Staff & service, property conditions & facilities
I like the cleanliness, decorations, location and staff assistance. It was like home away from home
Stayed 2 nights in Sep 2023

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Two large in modern for our taste
Stayed 6 nights in Sep 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Walking
Stayed 3 nights in Oct 2023

4/10 Poor

Koryn

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Will

Stayed 1 night in Sep 2023

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Paris!
Hotel was very nice and conveniently located. Felt safe walking to and from the hotel from various public transportation and tourist attractions, restaurants. Staff was friendly and helpful.
Stayed 3 nights in Jul 2023

6/10 Okay

FLORDELISA

Stayed 3 nights in Sep 2023

10/10 Excellent

Ayeshinaye

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a little on the dirty side sown on the street,and I'd heard Paris is dirty,but there is also a lot of construction going on.Also,I understand,it's a big city,they can be dirty.Being from Seattle,my own city can use some help.Paris is still amazing!
Stayed 1 night in Aug 2023

8/10 Good

Wai Pong Peter

Liked: Cleanliness, staff & service, property conditions & facilities
.

6/10 Okay

Rose

Stayed 3 nights in Sep 2023

8/10 Good

Fatjon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location walking distance to the tower and hop on off staff friendly hotel very good
Stayed 3 nights in Aug 2023

6/10 Okay

Brian

Travelled with partner
The property was ok. The room was small, bathroom shower leaked, sink didn’t drain. The area didn’t offer as many options as we hoped.
Stayed 3 nights in Aug 2023

6/10 Okay

Darlene

Liked: Staff & service
Stayed 3 nights in Sep 2023

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The hotel is very central so close to the Eiffel Tower 15 minutes walk From our room we had an amazing view The staff was very helpful Very clean hotel Highly recommended
Stayed 4 nights in Aug 2023

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

De L

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Convenient location but ..
Water pipe is making a lot noise when using shower or flushing toilets. Lobby steps are easily tripped.
Stayed 3 nights in Aug 2023

8/10 Good

Janine

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great Location
Great location to the Eiffel Tower - walking distance and right by the River. Hotel rooms do need updating, they are quite dated.
Stayed 1 night in Aug 2023

10/10 Excellent

vikram

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family room is clean, neat and good size for a family of four. Bathroom is small though. For some reason there is no door lock for bathroom as we have in USA. Not sure why. Neighborhood is good and safe with good dining and shopping options. Safely can walk around even late evenings.
Stayed 4 nights in Aug 2023

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023