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Reviews

3.6 / 5Good
160 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Galeries Lafayette
    12 min drive
  • Popular Location
    Moulin Rouge
    12 min drive
  • Restaurant
    Chiaapas
    1 min walk
  • Restaurant
    Le Camélia
    1 min walk
  • Airport
    Paris (CDG-Roissy-Charles de Gaulle)
    33 min drive

Book online or call:

1-866-500-4938

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    About this area

    Paris

    In the city centre, Mercure Paris gare du Nord la Fayette is in Paris's Paris City Centre neighbourhood, an area with good shopping. Grevin Museum and Centre Pompidou are cultural highlights, and some of the area's notable landmarks include Moulin Rouge and Palais Royal. Looking to enjoy an event or a game? See what's going on at Stade de France or AccorHotels Arena.

    Popular Location

    What's nearby

    • Galeries Lafayette - 12 min drive
    • Moulin Rouge - 12 min drive
    • Centre Pompidou - 12 min drive
    • Les Halles - 13 min drive
    • Opéra Garnier - 13 min drive

    Getting around

    • Paris Magenta Station - 1 min walk
    • Paris Nord Station - 4 min walk
    • Paris (CDG-Roissy-Charles de Gaulle) - 33 min drive

    Restaurants

    • Chiaapas - 1 min walk
    • Le Camélia - 1 min walk
    • Belushi's Gare du Nord - 2 min walk
    • La Ville d'Aulnay - 2 min walk
    • OrientExpress - 2 min walk

    About this property

    Mercure Paris gare du Nord la Fayette

    This smoke-free hotel features a bar/lounge, coffee/tea in a common area and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site. All 48 rooms offer free WiFi, minibars and flat-screen TVs with satellite channels. Room service (during limited hours), coffee/tea makers and free newspapers are among the other amenities available to guests.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    No on-site parking available
    Parking nearby: EUR 30 per day

    Food and drink

    Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 16 per person
    1 bar
    Room service available
    Coffee/tea in a common area

    Family friendly

    Dry-cleaning service
    Free cots/infant beds

    Conveniences

    Free newspapers in reception
    Lockers available

    Guest services

    24-hour front desk
    Concierge services
    Dry-cleaning service
    Luggage storage
    Multilingual staff
    Tour/ticket assistance

    Languages spoken

    English
    French
    German
    Spanish

    Business services

    3 meeting rooms
    Computer station
    Conference space (646 square feet)

    Outdoors

    Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    In-room accessibility

    More

    Smoke-free property
    TV in reception

    Room amenities

    Bedroom

    Air conditioning
    Free cots/infant beds

    Bathroom

    bathtub or shower
    Hairdryer

    Entertainment

    32-inch flat-screen TV
    TV/satellite channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Minibar

    More

    Desk
    Free newspapers
    Iron/ironing board
    Phone
    Safe
    5 - Excellent
    30
    4 - Good
    75
    3 - Okay
    35
    2 - Mediocre
    9
    1 - Poor
    11
    4.2
    Cleanliness
    3.9
    Service and Staff
    3.8
    Amenities
    3.8
    Property condition

    3/5

    • Liked: Cleanliness, staff & service, property conditions & facilities
    • Disliked: Room comfort

    Cold Rooms

    Rooms have no heating, only AC that would cool the room.

    Stayed 1 night in Jan. 2020

    2/5

    • Liked: Cleanliness, amenities
    • Disliked: Property conditions & facilities

    Beware. Book elsewhere in Paris! You have been warned. We thought booking a Mercure Hotel would ensure a good experience however this hotel has some serious problems. 1. We had no hot water for the whole 2nd day. The water heater had failed. Searching reviews online this seems to be a reoccurring problem since at least October 2019. We have yet to achieve a refund from Expedia for one day ca.£73 despite contacting them 3 x and asking the hotel itself and emailing Mercure complaints. Expedia has not called me back as they promised. Truly dreadful experience with both hotel and Expedia. 2. The aircon heating controls do not work and we were cold as it was below c18. We were given a 2nd duvet and I requested a heater. Then the heating was turned up and we were too hot at c22. Thermostat controls do not work in room. 3. On the first day we had no water as it had been cut off by the City of Paris for repairs. We could not wash or flush the loo! Not the hotels problem but they could have warned us in advance! The staff are polite and the cleaners efficient but Mercure must fix the water heating which fails frequently. The location is very good. We would stay again if the hot water and heating gets a permanent fix. The cost of breakfast was too expensive and we didn't book it. There are cheap places to eat nearby.

    Stayed 5 nights in Jan. 2020

    3/5

    • Liked: Cleanliness, property conditions & facilities, room comfort

    Average Mercure

    Check in was not smooth experience. Receptionist can not locate my booking. Room was a bit expected small. Good side is it’s close to Gare du Nord station.

    Stayed 1 night in Nov. 2019

    2/5

    • Liked: Cleanliness, staff & service
    • Disliked: Property conditions & facilities, room comfort

    Disappointing stay at a top branded hotel.

    An oversold hotel on the website. Cramped rooms that were far too small. Space in the rooms and the hotel in general was very limited. My booking told me I had a room with a view of the city! I had the station tracks instead! Lights sockets missing covers and the shower dispenser didn't work. Whilst the staff gave great service the hotel itself was very disappointing.

    Stayed 1 night in Jan. 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 2 nights in Dec. 2019

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