Breakfast and dinner served, garden views
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Reviews of La Maison Champs Elysées

5 out of 5
La Maison Champs Elysées
8 Rue Jean Goujon, Paris, Paris

Reviews

8.4

Very good

Rating 10 - Excellent. 230 out of 470 reviews" "
Rating 8 - Good. 149 out of 470 reviews" "
Rating 6 - Okay. 56 out of 470 reviews" "
Rating 4 - Poor. 25 out of 470 reviews" "
Rating 2 - Terrible. 10 out of 470 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

nana

Liked: Cleanliness
Stayed 4 nights in Mar 2024

10/10 Excellent

Hassan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff were friendly and helpful. Room was a bit worn down.
Stayed 5 nights in Jan 2024

6/10 Okay

Ahmed

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It is a boutique hotel so rooms were small but not tight and bathrooms could be enhanced. Location is great.
Stayed 2 nights in Oct 2023

6/10 Okay

Hiromi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good access for Champs Elysées
Stayed 2 nights in Oct 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service
The outstanding feature of this hotel is its location. Within easy walking distance to shopping and notable venues. The staff is courteous and attentive, and the concierge is excellent. She got us reservations at the last minute for a wonderful Seine dinner cruise. The room was adequate, but the hallway to the elevator made it seem like you were going the back way to work in the kitchen. Also dimly lit.
Stayed 4 nights in Sep 2023

4/10 Poor

Colin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bars closed earlier than stated opening hours. Some staff were ridiculously snooty. Very good location but otherwise pretty average
Stayed 2 nights in Oct 2023

4/10 Poor

suveen

Business traveller
Liked: Cleanliness, staff & service
Very dull rooms, no gym in the hotel

8/10 Good

Anna

Stayed 1 night in Sep 2023

10/10 Excellent

On-Cho

Liked: Cleanliness, staff & service, property conditions & facilities
An elegant venue that combines the modern with the classical.
Stayed 2 nights in Aug 2023
Response from Sam Sawaddee Guest Relation Manager on Aug 11, 2023
Dear Mr.Ng,Thanks for your review, and the good comments. Your satisfaction is my priority.Hope we will have the pleasure to be at your service again very soon.Kind regards,

8/10 Good

frederico, petrolina

Travelled with family
Liked: Cleanliness, staff & service
Hotel is good, location is soecial, I had only one big complain. During all my stay, I complained about the air conditioner, and it continue to be hot. They don’t have air conditioner, it is fan, so it is not a good option for summer time.
Stayed 5 nights in Jul 2023

10/10 Excellent

Rebecca

Stayed 1 night in Jul 2023

4/10 Poor

Martin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
no air conditioning
Stayed 1 night in Jun 2023

10/10 Excellent

Amy

Stayed 1 night in Apr 2023

6/10 Okay

adrian

Liked: Room comfort
3-4 stars max
Definitely not more than a 3 star. Rooms are small and carpet looks dirty . The shower was basic handheld and the water temperature was fluctuating. Good location and reasonable price for ( 5 star) . All surrounding restaurants are tourists traps. Way better hotels to choose from
Stayed 1 night in Apr 2023
Response from Sam Sawaddee - Guest Relation Manager on Apr 19, 2023
Dear Mr.Antal,We sincerely thank you for taking the time to share your recent experience at La Maison Champs Elysées.We deeply apologise for all the incidents that happened during your stay.I took seriously your message into account and we assure you that your customer experience does not reflect the quality of service we are used to providing our customers.We will be assured that each point of the feedback that you have taken the time to share will be carefully examined and that the appropriate corrective measures will be taken to avoid any recurrence.Please do not hesitate to contact me directly for your next Paris's visit so we can provide you a better experience at La Maison.La Maison Champs Elysées will be glad to welcome you again in the near future.

10/10 Excellent

Natalia

Stayed 1 night in Feb 2023
Response from Sam(Sawaddee Supathida) Guest Relation Manager on Mar 23, 2023
Dear our guest,Thank you so much for staying at La Maison Champs Elysées, in the heart of the Golden Triangle of Paris. Indeed, the quality of service we offer to our guests is essential, their satisfaction is our first priority and we are trying every day to make each stay at La Maison unforgettable. It is a real pleasure to read that we were able to exceed all your expectations, I will be glad to share your lovely review to our team.We are looking forward to see you again shortly at La Maison Champs Elysées, Paris.Best regards,

6/10 Okay

Oded

Stayed 3 nights in Dec 2022
Response from Sam Sawaddee - Guest Relation Manager on Feb 23, 2023
Dear our guest,We sincerely thank you for taking the time to share your recent experience at La Maison Champs Elysées.We deeply apologise for all the incidents that happened during your stay.I took seriously your reveiw into account and we assure you that your customer experience does not reflect the quality of service we are used to providing our customers.Please do not hesitate to contact me directly for your next Paris's visit so we can provide you a better experience at La Maison.La Maison Champs Elysées will be glad to welcome you again in the near future.With our kind regards,

10/10 Excellent

PAT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extraordinary. Went well beyond the Call of Duty.
Stayed 1 night in Dec 2022
Response from Sam(Sawaddee Supathida) Guest Relation Manager on Feb 23, 2023
Dear Mr.wear,Thank you so much for staying at La Maison Champs Elysées, in the heart of the Golden Triangle of Paris. Knowing that all the hard work from our team became your amazing service !, this is beyond our goal! It is a real pleasure to read that we were able to exceed all your expectations, I will be glad to share your review to our team.We are looking forward to see you again shortly at La Maison Champs Elysées, Paris.Best regards,

6/10 Okay

Hussam

8/10 Good

Ho Yew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff
Lovely hotel and location. But it was the staff that really made my stay memorable
Stayed 1 night in Nov 2022
Response from Sam(Sawaddee Supathida) Guest Relation Manager on Feb 23, 2023
Dear Mr.LADDS,Thank you so much for staying at La Maison Champs Elysées, in the heart of the Golden Triangle of Paris. Knowing that all the hard work from our team became your memorable stay !, this is beyond our goal! It is a real pleasure to read that we were able to exceed all your expectations, I will be glad to share your review to our team.We are looking forward to see you again shortly at La Maison Champs Elysées, Paris.Best regards,

8/10 Good

Abdulaziz

Stayed 4 nights in Oct 2022
Response from Sam Sawaddee - Guest Relation Manager on Feb 23, 2023
Dear our guest,Thank you so much for staying at La Maison Champs Elysées, in the heart of the Golden Triangle of Paris. Indeed, the quality of service we offer to our guests is essential, their satisfaction is our first priority and we are trying every day to make each stay at La Maison unforgettable. It is a real pleasure to know that we can achieve our goal.We are looking forward to see you again shortly at La Maison Champs Elysées, Paris.Best regards,

4/10 Poor

Luca

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Prices have doubled since COVID with no changes made to hotel. At check in time of 3 pm room was not ready. We’re give room by elevators.
Stayed 1 night in Oct 2022
Response from Sam Sawaddee - Guest Relation Manager on Feb 23, 2023
Dear our guest,We sincerely thank you for taking the time to share your recent experience at La Maison Champs Elysées.We deeply apologize if your stay didn't meet your expectation.I took seriously your message into account and we assure you that your customer experience does not reflect the quality of service we are used to providing our customers.We will be assured that each point of the feedback that you have taken the time to share will be carefully examined and that the appropriate corrective measures will be taken to avoid any recurrence.Please do not hesitate to contact me directly for your next Paris's visit so we can provide you a better experience at La Maison.La Maison Champs Elysées will be glad to welcome you again in the near future.Best regards,

10/10 Excellent

duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel.
Stayed 1 night in Sep 2022
Response from Sam Sawaddee - Guest Relation Manager on Feb 23, 2023
Dear our guest,Thank you so much for staying at La Maison Champs Elysées, in the heart of the Golden Triangle of Paris. Indeed, the quality of service we offer to our guests is essential, their satisfaction is our first priority and we are trying every day to make each stay at La Maison unforgettable. It is a real pleasure to read that we were able to exceed your expectations, I will be glad to share your lovely review to our team.We are looking forward to see you again shortly at La Maison Champs Elysées, Paris.Best regards,

10/10 Excellent

Hisham

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, great location. Rooms are decent in size. Lots of food options around.
Stayed 2 nights in Sep 2022
Response from Sam Sawaddee - Guest Relation Manager on Feb 23, 2023
Dear our guest,First of all, thank you for staying at La Maison Champs Elysées.The location is our main strength that our guest can enjoy at the heart of Champs Elysées street within only 5-10 walking distance surrounding with the most famous boutique and restaurants. We are very pleased to share your positive comment about our team because your satisfaction is our best reward. We can't wait to see you again shortly at La Maison Champs Elysées, Paris. Please do not hesitate to contact my team or me for next Paris visit ! With our kind regards,

2/10 Terrible

Stephen

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Terrible staff. Arrogant. Not helpful. Useless hotel. I’ll never stay there again, nor will I use Expedia to book.
Stayed 2 nights in Sep 2022
Response from Sam Sawaddee - Guest Relation Manager on Feb 23, 2023
Dear our guest,We sincerely thank you for taking the time to share your recent experience at La Maison Champs Elysées.We deeply apologize if your stay didn't meet your expectation.I took seriously your message into account and we assure you that your customer experience does not reflect the quality of service we are used to providing our customers.We will be assured that each point of the feedback that you have taken the time to share will be carefully examined and that the appropriate corrective measures will be taken to avoid any recurrence.Please do not hesitate to contact me directly for your next Paris's visit so we can provide you a better experience at La Maison.La Maison Champs Elysées will be glad to welcome you again in the near future.Best regards,

4/10 Poor

Jatinder

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Definitely not a 5 star hotel as advertised
Stayed 4 nights in Sep 2022
Response from Sam Sawaddee - Guest Relation Manager on Feb 23, 2023
Dear our guest,We sincerely thank you for taking the time to share your recent experience at La Maison Champs Elysées.We deeply apologize if your stay didn't meet your expectation.I took seriously your message into account and we assure you that your customer experience does not reflect the quality of service we are used to providing our customers.We will be assured that each point of the feedback that you have taken the time to share will be carefully examined and that the appropriate corrective measures will be taken to avoid any recurrence.Please do not hesitate to contact me directly for your next Paris's visit so we can provide you a better experience at La Maison.La Maison Champs Elysées will be glad to welcome you again in the near future.Best regards,

4/10 Poor

Ashlie

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was a huge disappointment — my advice is stay away from here. The decor and amenities were atrocious. The shower & bathroom was almost unusable — you basically had to climb into the shower to use it and then it caused the whole bathroom to get wet. The rooms are dark and dingy. Staff was less than accommodating. And the overall design of the hotel is just odd and looks cheap. The buffet breakfast was fine, which was the only somewhat redeeming quality. I honestly think a hostel would have been a better choice.
Stayed 3 nights in Sep 2022
Response from Sam Sawaddee - Guest Relation Manager on Feb 23, 2023
Dear our guest,We sincerely thank you for taking the time to share your recent experience at La Maison Champs Elysées.We deeply apologize if your stay didn't meet your expectation.I took seriously your message into account and we assure you that your customer experience does not reflect the quality of service we are used to providing our customers.We will be assured that each point of the feedback that you have taken the time to share will be carefully examined and that the appropriate corrective measures will be taken to avoid any recurrence.Please do not hesitate to contact me directly for your next Paris's visit so we can provide you a better experience at La Maison.La Maison Champs Elysées will be glad to welcome you again in the near future.Best regards,

6/10 Okay

Grigory, Redmond

Stayed 2 nights in Aug 2022
Response from Sam Sawaddee - Guest Relation Manager on Feb 23, 2023
Dear our guest,We sincerely thank you for taking the time to share your recent experience at La Maison Champs Elysées.We deeply apologize if your stay didn't meet your expectation.I took seriously your message into account and we assure you that your customer experience does not reflect the quality of service we are used to providing our customers.We will be assured that each point of the feedback that you have taken the time to share will be carefully examined and that the appropriate corrective measures will be taken to avoid any recurrence.Please do not hesitate to contact me directly for your next Paris's visit so we can provide you a better experience at La Maison.La Maison Champs Elysées will be glad to welcome you again in the near future.Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Industrial look and layout
I stayed fpr one night. The hotel with somewhat an industrial layout and look, My room have a shower but would flood the shower/toilet area after use and remaining wet for sometime.
Stayed 1 night in Aug 2022
Response from Sam Sawaddee - Guest Relation Manager on Feb 23, 2023
Dear our guest,First, We thank you for staying at La Maison Champs Elysées, in the heart of the Golden Triangle of Paris. We will be assured that each point of the feedback that you have taken the time to share will be carefully examined and that the appropriate corrective measures will be taken to avoid any recurrence.We are looking forward to see you again shortly at La Maison Champs Elysées, Paris.With our kind regards,

8/10 Good

Billy

Stayed 4 nights in Jun 2022
Response from Sam Sawaddee - Guest Relation Manager on Feb 23, 2023
Dear Madam, Dear Sir First, We thank you for staying at La Maison Champs Elysées, in the heart of the Golden Triangle of Paris. Indeed, the quality of service we offer to our guests is essential, their satisfaction is our first priority and we are trying every day to make each stay at La Maison unforgettable. We will be assured that each point of the feedback that you have taken the time to share will be carefully examined and that the appropriate corrective measures will be taken to avoid any recurrence.We are looking forward to see you again shortly at La Maison Champs Elysées, Paris.With our kind regards,

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities
I really liked the area this hotel was in. The only issue we had was that the air conditioning was non existant - which made it hard to sleep. Other than that, I would recommend.
Stayed 3 nights in Jun 2022
Response from Sam Sawaddee - Guest Relation Manager on Feb 23, 2023
Dear Madam, Dear Sir First, We thank you for staying at La Maison Champs Elysées, in the heart of the Golden Triangle of Paris. Indeed, the quality of service we offer to our guests is essential, their satisfaction is our first priority and we are trying every day to make each stay at La Maison unforgettable. It is a real pleasure to read that we were able to exceed all your expectations, I will be glad to share your lovely words with all our team.We will be assured that each point of the feedback that you have taken the time to share will be carefully examined and that the appropriate corrective measures will be taken to avoid any recurrence.We are looking forward to see you again shortly at La Maison Champs Elysées, Paris.With our kind regards,

8/10 Good

CHARLES

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great location, good staff, amenities could be better
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel was very nice and love this stay
Stayed 2 nights in May 2022

4/10 Poor

Natalia

Stayed 3 nights in May 2022

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2022

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SERVICE
Fabulous and SERVICE we come from Mexico best service in the world yours was absolutely exelente and polite thank you We will be back
Stayed 1 night in Feb 2022
Response from Darlyn - guest relation on Mar 11, 2022
Dear Madam, Dear Sir, We thank you so much for your gratitude and your beautiful review posted . Indeed, the quality of service we offer to our guests is essential, their satisfaction is our first priority and we are trying every day to make each stay at La Maison unforgettable. It is a real pleasure to read that we were able to exceed all your expectations, I will glad to share your lovely words with all our Team who take great pride in contributing to our valued guests’ experience to make it one to remember. This is always a great source of motivation and encouragement to all of our Team as we strive to continuously improve the quality of our services. I would like to renew our gratitude for choosing La Maison Champs Elysées for your recent stay in Paris. Once again, thank you so much for your wonderful feedback. We can only hope we will have the pleasure to welcome you again very soon! Warmest regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021

10/10 Excellent

Jordi, the woodlands

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Oct 2021

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Newly reopened?
I think the hotel had recently reopened so may have been getting just going. Room was not clean when we arrived, this was done quickly without much inconvenience. Overall it is a 5 star location but a 4 star hotel at best. To be fair for location it was not priced at a 5 star level. Not a lot going on at the "bar" each day so little atmosphere. This may all have been related to reopening to be fair.
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

4/10 Poor

Rolando

Business traveller
Disliked: Property conditions & facilities
This property needs upgrading.
I was looking forward to stay at this property. The check-in was relatively easy and at that time, I was told my room was in a different building, right there I knew I was in for a surprise. The hotel should be very clear about the rooms and indicate that depending on the rate of the room is the allocation, old and new. Needless to say I switched rooms to the new building for which I had to pay. The new room was a little better but still, not pristine as the photos published. The hotel looks tired and not well kept. The breakfast wasn’t anything special, food choices, presentation and service, all below average. I’m an admirer of Margiela but not sure what the connection is, I saw 4 rooms, one in the old building, 3 in the new. I’m not sure if any representative from Martin Margiela would approve. Unimpressed.
Stayed 5 nights in Feb 2020

6/10 Okay

Vikki

Liked: Cleanliness, property conditions & facilities, room comfort
Good location but no atmosphere
The reception staff were very nice and helpful. Hotel was clean but no real atmosphere. The bar wasn’t really a bar. I never saw anyone in it and didn’t even see any drinks. We were across in building 2 and there was a terrible heavy construction noise every morning. This is obviously not the hotels fault but it looks like that will continue for quite a while and you have no chance of sleeping when they are working. Location was great and we did enjoy our stay but I would select another larger hotel next time with a bit more atmosphere.
Stayed 4 nights in Dec 2019

10/10 Excellent

eliran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel & location - and thank you Eric!!!
Good location, very good hotel and i wish to specially praise the excellent service of Mr. Eric at the hotel who made sure to help us with everything we needed in the hotel and also in Paris! Thank you very much! Lee and Eliran.
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities
This property is very close to the Champs Elysees (about a 5 minute walk). The staff were really nice & helpful. We had booked 2 rooms for 1 night. The room sizes were decent but the quality was not impressive. The bathroom shower/tub combo was treacherous. The tub didn't drain properly so it was very slippery & there was not a safety bar to help exit the tub. Stepping out of the tub is a good 2 inches to the floor without anything to balance/hold onto. The shower also had mold in the seams & the shower didn't work. Our view wasn"t impressive (back ally & a building that was partly demolished.
Stayed 1 night in Dec 2019

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area, nice service.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
very happy
Fantastic location for good value. Comfortable bed, very clean. Few lights didn’t work in the room, but overall great. Would recommend.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2019

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, Great Location
This is a fantastic hotel. The front desk was very friendly and helpful. We arrived early in the morning, and they were able to get us into a room well before the check in time. The room was very comfortable and had everything my wife and I needed. It is easy walking distance to plenty of good restaurants, great shopping, many of the attractions, and close to a subway station. Overall, it is a great place to stay.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2019

2/10 Terrible

Gabe, LA

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Not a 5 star hotel, this is 4 stars. No gym, no amenities, small rooms, good location thats it.
Stayed 3 nights in Oct 2019