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Reviews of ibis Paris Gare de Lyon Diderot 12th

3 out of 5
ibis Paris Gare de Lyon Diderot 12th
31, Bis Boulevard Diderot, Paris, Paris

Reviews

8.2

Very good

Rating 10 - Excellent. 120 out of 390 reviews" "
Rating 8 - Good. 192 out of 390 reviews" "
Rating 6 - Okay. 55 out of 390 reviews" "
Rating 4 - Poor. 11 out of 390 reviews" "
Rating 2 - Terrible. 12 out of 390 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Filipe

It's April, temperatures above normal, room is warm, yet the hotel's administration does not let anyone use the AC! Why say you have AC then if we can't use it!
Stayed 1 night in Apr 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to the wrong Ibis initially - it would help if the booking confirmation had given explicit instructions such as postcode or equivalent.
Stayed 1 night in Mar 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
I'm rather shocked at the negative reviews for this hotel. We had an absolutely lovely time. The amenities are plentiful, the staff was very kind, and the rooms were immaculate. The location is phenomenal, right by Gare de Lyon, perfect for taking the train. We had a great overall experience and would recommend.
Stayed 1 night in Oct 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Good value option with easy connections into city and a walk to the Seine (40 minutes to Marais and Notre Dame). Good value breakfast.
Stayed 1 night in Aug 2023

6/10 Okay

NURI

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Jason

Stayed 1 night in Jun 2023

8/10 Good

Maria Angelica, México

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in May 2023

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closeness to Gar de Lyon. Nice area.
Stayed 1 night in Apr 2023

10/10 Excellent

LeAnn

Stayed 1 night in Nov 2022

10/10 Excellent

Ram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
The air con in our room was not working properly making the room in bearably hot and it was very noisy outside when we opened the windows
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Nice staff not so clean...
Very small room couldn't open the suitcase on the floor No soap in the shower (empty bottle) Nice people nice breakfast
Stayed 1 night in Jun 2022

10/10 Excellent

DEBORAH

Stayed 2 nights in May 2022

8/10 Good

Arindam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish i had bathroom sleepers, machine to boil water, cup, small freeze, spoon in the room
Stayed 2 nights in Apr 2022

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff at late check in. Very comfy bed!!
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location if you need to catch a train at Gare de Lyon. Staff vas very friendly and Manon took great care of us. Thank you!
Stayed 1 night in Jul 2021
Response from Svet on Aug 25, 2021
On vous remercie pour votre retour

6/10 Okay

Khaled

Travelled with family
Liked: Cleanliness
OK
Bad belows
Stayed 1 night in Sep 2020

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location- rooms modern but SMALL
Location of the hotel is good and many great value priced restaurants nearby , the staff are great the rooms are modern but SMALL
Stayed 3 nights in Dec 2019
Response from Manon on Jan 31, 2020
Hello Mark, We wanted to thank you for taking the time to comment and mark our hotel. We are sorry that you found your room too small, some of them are bigger than others; next time, try to ask for a bigger one and we will do our best to give you one. Regards, Manon - Front Office

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not get to go, because of the riots the representative of orbitz
Stayed 1 night in Dec 2019

8/10 Good

Huey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Not worth at all
Very very small rooms, not money's worth. Even basic minimum facilities, which are quite normal, are not provided like tooth paste, brush kit, tea bags, kettle.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel - normal Ibis standard. Very convenient location for the Gare de Lyon. We stayed one night. There are local shops and places to eat nearby
Stayed 1 night in Aug 2019

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Manon on Oct 15, 2019
Bonjour Monsieur Roger, Nous tenions à vous remercier pour avoir pris le temps de noter et commenter votre séjour chez nous. Nous sommes heureux de constater que ce dernier vous a plu et nous espérons que vous reviendrez vers nous pour un prochain séjour. Cordialement, Manon - La Réception

2/10 Terrible

mohamed fazal

Disliked: Staff & service, property conditions & facilities
Wrong room allocation
I booked a room requesting to have two beds as we were two males. But when we arrived they had allocated a room with one bed. At the end we had ti get another single room from a nearby hotel. I find this is very bad and it has costed me double the amount.
Stayed 2 nights in Aug 2019
Response from Lucrezia - Front Office on Aug 23, 2019
Dear Mohamed, Thank you for taking the time to write us your experience in our hotel. We are sorry to know that you had issues for your room but, as marked in your booking confirmation, you booked a double room with a big bed (instead of two separate beds). We have tried to contact you to let you know that is was not possible for us to change your room type, but we did not have your email adress, nor your telephone number. We would like to let you know that, if we had the opportunity, we would have changed your room, but all the twin rooms had already been taken. Sincerely,

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cute little hotel
Very clean and cute hotel with good view. Close the big train station very convenient for traveling to other country by train. The staff at the hotel were very nice and professional.
Stayed 1 night in Apr 2019

6/10 Okay

Theodora

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room was far too small. We've stayed here before and knew the rooms were not large but the room we got this time was tiny. There was nowhere to put suitcases so we kept falling over them. It reminded me of a caravan! It's a great location if travelling to or from Gare de Lyon and the bed was a good size and very comfortable.
Stayed 1 night in Apr 2019

8/10 Good

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Gare de Lyon
The Hotel is convenient for Gare de Lyon. Reception Staff were helpful and friendly. Rooms were small and amenities weren’t as good as hoped: two thin towels per room (no hand towels), no facial tissues, and multi-use face, hair and body wash which wasn’t very good for any of its advertised purposes. It wasn’t possible to regulate the room temperature, and leaving the window open to cool the room proved to be very noisy. WiFi was available everywhere in the hotel and was very good. The included breakfast was very good, with croissants, crepes, breads, meats, cheeses, fruit, yoghurt, juices, and a variety of coffees and teas. Neighbourhood had a good variety of restaurants and proximity to Gare de Lyon, Metro and Airport buses.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Apr 2019

6/10 Okay

Ismaiel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

gas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is conveniently located next to Gare de Lyon. The rooms are tiny and have few amenities, but they are clean and reasonably comfortable. The breakfast buffet is good and the staff is friendly
Stayed 1 night in Mar 2019
Response from Lucrezia - Receptionist on Mar 17, 2019
Dear client, We would like to thank you for your positive feedback. We are glad you enjoied our staff and our breakfast service. Next time, do not hesitate to ask for a bigger room, we will be really happy to give you one. Sincerely,

10/10 Excellent

khor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good reasonable hotel to stay in Paris
Located near the Gare de Lyon stop for the direct bus from CDG airport. The rooms are comfortable and cleaned everyday. Friendly and helpful staff with good breakfast and tea/coffee facilities all day long
Stayed 3 nights in Oct 2018

8/10 Good

Yolanda, West Covina, California

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff like Hugo who assist us to call our driver. I forgot the name of the lady in front desk. Overall I like all the staff. I will recommend the place. Walking distance to Gare De Lyon station. Metro, Eateries and supermarket nearby.
Stayed 2 nights in Sep 2018

8/10 Good

Kunal, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was close from the Gare De Lyon station in Paris which is what we were looking for. Staff was pleasant and the overall stay was good for the price we paid and was as per expectation from ibis.
Stayed 1 night in Sep 2018

8/10 Good

Keith, Helston, Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal Location
Good overnight hotel right next to Gare de Lyon. Perfect for an overnight stay. Good eating places nearby, and main station has newspapers etc and many food outlets.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2018

10/10 Excellent

Pat, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, gracious and helpful staff and the price.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Nice clean and basic hotel. Just what we wanted.
Perfect for an over night stop over. Bit noisy as it right by the station but hey, it was only for one night. We liked that it's clean.
Stayed 1 night in Aug 2018

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Room too small
I’ve stayed in many hotel rooms in Paris. This was the smallest so far with an uncomfortable and small “double bed”
Stayed 1 night in Aug 2018

10/10 Excellent

Lora, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for the price, very comfortable, great location for us
Stayed 1 night in Aug 2018

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not much in the immediate area, it was just conveniently located to the train station for us the following morning. Comfy hotel, but no secure bike parking if that is a concern to you.
Stayed 1 night in Jul 2018

8/10 Good

Barry

Liked: Cleanliness, property conditions & facilities, room comfort
An overnight in Paris
It was fine as a one night stop over on the ,way to Provence. Conveniently located close to the Gare De Lyon and in a relatively pleasant area close to restaurants and a secluded walkway over the arches near the hotel. We would definitely stay there again.
Stayed 1 night in Jul 2018

8/10 Good

Ramon, Medellin, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was as expected. A basic hotel to crash at night when expending 4 days in Paris with no hassles and a convenient, clean room. Walking distance to train, metro and even Notre Dame. Good places to eat around. The boulangerie across the street is really good. The only bad thing is that when checking in the recepcionist insisted that the room was't already paid. I strongly replied twice that it was the case and finally recanted. However, everyone was really friendly all the time. We could communicate in spanish and english.
Stayed 4 nights in Jul 2018

8/10 Good

Dorothy

Liked: Cleanliness, staff & service
Convenient for our needs near the station
Stayed 1 night in Jun 2018

6/10 Okay

Eddy

Disliked: Cleanliness, staff & service
The hotel is nicely located near to Gare de Lyon. Staff is very inattentive and really doesn't care about the guests. Room cleanliness could be better. A bit of the "I couldn't care less" approach.
Stayed 1 night in May 2018